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The New York Palace Hotel

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455 Madison Avenue, New York City, NY 10022
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1 room 1 guest
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1,645 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (499)
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    (381)
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Liverpool, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, great location just off 5th avenue and close the Central Park I would recommend this hotel to anyone stayed with my sister, and daughter we had a fabulous time cannot wait to go back within walking distance of Rockefeller centre get a three day ticket for the open decked bus u can travel to. Mid town uptown and... More 

Was this review helpful? Yes
Toronto
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The lobby and public amenities are very nice but the rooms and guests facilities were not what I'd expected from a hotel that touts such an illustrious reputation. There is nothing special about the room we had (I'd call it less than standard) and there is nothing spa-like about the gym change room except a loud steam room. The gym... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked this hotel via Hotwire and was not disappointed. My wife, infant son, and I stayed at the Palace for four nights in August. Despite being a large hotel, the staff made us feel perfectly at home. We were able to have the baby's bottles sterilized each day (for free) at the restaurant and the room was large enough... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding at the New York Palace - best decision made! Leonardo and his team were exceptional, they worked with us and our vendors to ensure everything ran smoothly and we had nothing to worry about on our wedding day. From the time we checked in the hotel staff made us feel like Royalty they were very professional,... More 

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Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the New York Palace Hotel during my recent business trip. The hotel itself was new and very well maintained, evident that the staff took care of every little detail to maintain and upkeep. I didn't find any cigarette butts or obvious dirt any part of the hotel, which is not the case for many hotels I visited.... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Jerry K, Thank you so much for your review of your stay. Business or leisure we offer everything for any style of trip. During your next stay with us, try out the Towers section of the hotel. We offer complimentary internet in the Towers. I do agree as well that we have such a prime location here in mid... More 

Carlisle, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is wonderful. Great room on the 23rd floor, really quiet considering you are alongside Madison Avenue. Nice touch they gave me chocolate strawberries and chocolate cake for my birthday. Ideally situated for Central Park, MOMA, Trump Tower, St Pats Cathedral, Rockefeller Centre, Times Square. Short walk to Empire State and a longer walk to Battery park area ie... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear chris m, Thank you for this great review and chosing to stay with us. This is such a fun place to come especially for your birthday. I am glad we were able to acknowledge your special occasion. When you return to the LOTTE Palace, check out our website for some offers in the Towers section of the hotel. We... More 

Charleston, South Carolina
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was on an upper floor overlooking the back of St. Patrick's Cathedral and the view was spectacular. The room was large and very comfortable, with all the usual amenities: robes, slippers, etc. We got "upgraded" because our reserved room had been given away, but that was fine with us considering what we got. The first floor of the... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Boojums70, Thank you for the feedback from your stay with us. You are 100% right, the views from thes hotel are spectacular. You should also check out Pomme Palais, our French style bistro with some of the best macarons We hope to see you again when you return to the city. Delighted, John C Tolbert More 

Westport, Connecticut
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a truly excellent property. The decor, service, location. Perfect. The bathroom was adequate -- ample size and counter space. The room was nicely furnished and decent size. King bed was comfortable. Very good black-out curtains so we could sleep as late as we wanted. A pet peeve -- Wi-Fi was like $15.00 per day; and they even charge... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

We are well traveled and have been fortunate enough to stay in many of the best NY hotels in the past. We are only sorry we didn't discover the Palace sooner as we will forever be enthusiasts and highly recommend it to others. The staff was very attentive and well trained; they anticipated our needs, went the extra mile in... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

debbie h, Thank you so much for taking the time to review our hotel and chosing to stay with us, We are glad that we can be your NYC home. It was a true pleasure meeting you as well and we are looking forward to your return with us. Delighted John C Tolbert More 

Marden, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The New York Palace is a very convenient hotel for midtown - whether going there on business or to go to the 5th Avenue shops, Broadway or Central Park. It is nowadays really only a place to sleep - the catering options are very limited. That is not necessarily a problem, given the wide choice of places to eat in... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Jonathan F, Thank you for providing us with the feedback of your stay with us. I certainly agree we have some of the largest hotel rooms, especially for New York City. Whether you chose to come for business of pleasure, we certainly in a very prime location. Next visit to the Palace you should check out our Towers section... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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