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The New York Palace Hotel

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455 Madison Avenue, New York City, NY 10022
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The New York Palace Hotel
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The New York Palace Hotel
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1,296 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This incredible character building blends the elegance of the old world with the convenience, effiency and productivity of the new world. The King-sized Cathedral room is more real estate than a standard apartment. With the ability to roam within the room and large windows to view St Patricks and Rockefellar it makes it easy to work within the space. The... More 

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ma
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I felt like a princess in this Palace. It was amazing to stay at such a wonderful hotel in such a great location. Shopping, restaurants, etc, all closeby. Would definitely go back to be pampered again!

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Upon arrival we were greeted graciously and efficiently. The in-room service was prompt and delicious. The hotel room was gorgeous! My wife and I loved the toiletries. The Palace is conveniently located next to transportation, the Theater District and Central Park. Definitely will come back for another weekend and recommend to others

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Murphy, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

5 star is really stretching it. Spacious corner king room was nice, but carpet was worn. Staff was friendly. Restaurant choices were lacking. No late nite option for food other than room service. Good location but would not look to stay here again

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear heroes4sale, I am glad you enjoyed your Corner King Guest Room with a gorgeous view of St. Patrick’s Cathedral; we renovated our entire hotel two years ago and continue to improve upon all of the furnishings in our guest rooms. Our ladies and gentlemen are always available to assist in any capacity that you need and our award winning... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently spent 3 nights at the New York Palace Hotel during a business trip to New York. I had not stayed at this hotel for many years and was looking forward to my return. The reasons for choosing this particular hotel were the location and what I remember were sizable rooms. I was not disappointed. The room was spacious... More 

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear C O, I am very happy to hear that you came back to us after a few years and I hope that you had an enjoyable and productive trip in New York while staying with us on business. We spent a lot of time in recent years redesigning our rooms to make them more comfortable and to give our... More 

Chatham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, very well located. Molton Brown toiletries stocked up every day. We asked for a room with a nice view as it was our wedding anniversary and wanted a good view. We came back to our room after the first day to discover complimentary champagne and chocolates. Very nice touch. Concierge really helpful but the reception staff less so.... More 

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear 35JO, We love celebrating our guests who are celebrating any special occasions. We ask that everyone tell us what brings them to our gorgeous and iconic hotel for every trip so our Guest Experience Team can make sure to recognize everyone's special occasion. Congratulations on your anniversary and I hope to welcome you back to The New York Palace... More 

New Delhi, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am a regular visitor to NY and always stay at the New York Palace. Great location and rooms are nice and large. Inspite of no regular restaurants the hotel is good. However the Internet sucks. The speeds are low and it keeps dropping. Getting additional devices on the WiFi is difficult. That when you pay a princely sum for... More 

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear som978, Thank you very much for returning to us on a regular basis when you come to New York; we are very grateful. Our IT team has recently completed a large improvement plan to our Wi-Fi network in the hotel and we are able to boast that we have some of the largest bandwidth out of any New York... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

When in New York this is possibly one of the best hotels to stay in. Ideally situated between the hustle of Time Square and the picturesque Central Park and a few blocks to 5th Avenue. We arrived well before check in and our room was ready for us straight away. I stayed with 3 other girl friends in a 2... More 

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear AmyMonty, I am thrilled you had such a great girl’s weekend in New York with us I am very happy hear that we were able to get you into your room before check-in time so all the fun could start early! We are fortunate to have some of largest rooms in New York and if when you consider coming... More 

Bothell, Washington
Top Contributor
62 reviews 62 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

You might be surprised at how inexpensive the Palace be on some off peak days. In February, we stayed in a beautiful room on the 36th floor for about $225 per night -- almost unheard of in this city of often over-priced hotel rooms. I'm already looking forward to going back -- that's a high complement for someone who prefers... More 

Was this review helpful? Yes 3
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Islandb98, I am so happy to hear that you had a wonderful stay with us and felt we were a great value option as well. There are times when we can really offer some amazing pricing options and everyone should check our website directly to get the most current packages and special offerings. Make sure to take a look... More 

Auckland Region, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very beautiful hotel in a great location. We arrived early and was very well attended to by Ms Lincy at the front desk who is very friendly and helpful. Truly appreciates Lincy allowing us to have the room right away. We got a fabulous room with a direct view of St Patrick Cathedral! A wonderful stay.

Was this review helpful? Yes 2
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Gangsa2, I am so happy to hear the Lincy took such great care of you; she is one of many ladies and gentlemen that eagerly awaiting to assist all of our guests. St. Patrick’s Cathedral is getting more and more gorgeous to look at every day as the restoration work on the exterior comes to an end. I hope... More 

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