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The New York Palace Hotel

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455 Madison Avenue, New York City, NY 10022
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The New York Palace Hotel
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1,531 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I visited the hotel with my wife in 2012 and had a great experience, and was thrilled to go back with the whole family again (wife and two teenagers). We had made reservations for an upgraded room with city view and two queen beds. The hotel is nice and has a perfect midtown location. The standard is good, however, this... More 

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Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

The setting of the hotel built in two parts is amazing, during our stay they were renovating the cathedral which was adjacent to our window, would have been a fabulous view minus the scaffolding! However we requested to change our room due to us needing to sleep after a long flight the staff were much accommodating and quickly changed us... More 

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Singapore, Singapore
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great location . Very busy hotel but clean and friendly staff. An older hotel in the heart of New York City. Very accommodating. Room service prompt. Ventilation not the best. We had a none smoking room but the ventilation was extremely poor, so the room was smoke filled when smokers lit up in other rooms. No turn down bed service.

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The Woodlands, Texas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While Service is great Hotel has changed and not so luxurious in its decor while trying to be Contemporary. Guest room gave off a cheap feel since it was all white and bright with none of the old time luxurious furnishings we experienced on our last visit five yeArs ago. We understand ownership has changed since our last visit and... More 

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Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Exceptional! Brilliant! Luxurious! From the moment we stepped in to this gorgeous hotel, we knew we were in the lap of luxury and in the perfect location for midtown New York. This exceptional hotel is only surpassed my its extremely accommodating personnel. Joseph and the other concierge were extremely helpful, friendly and gracious. Maurice security gentlemen was enormously helpful in... More 

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London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Me and my mum have just arrived home from our 5 day shopping trip in New York and staying at the New York Palace. Upon arrival of the hotel the concierge saw us struggling to pull our bags in from the taxi and asked if we needed any help, I felt we could cope so I kindly replied no thank... More 

Was this review helpful? Yes 1
Temecula, California
Level Contributor
11 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent 4 days here just between Christmas and New Year's. Very spacious, clean rooms, service was impeccable, and their own Pomme Palais has the BEST pastry I've ever had outside of Paris! We even "discovered" (because that's what it felt like!) the hotel's lounge bar Tavern on 51, and enjoyed a quiet evening with friends there.... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had been advised by a friend to stay at the Palace following her stay there in spring of last year, and I can honestly say that we were not disappointed. We were greeted by the courteous Eleanor Walsh. I also spoke with Erin Bernhardt who was kind enough to send up amenities. Our room was pristine and extremely comfortable,... More 

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Houston, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here recently with my daughter and a friend for her 17th birthday. Loved the location as it was close to Central Park, shopping on 5th Ave, Theaters etc. rooms were nice and spacious. Great views. We had breakfast and everything we are was delicious (pricy).

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State College, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The weekend of July 11, 2015 my daughter and I stayed at the New York Palace Hotel, let me begin by telling you they have the most comfortable beds that we have ever slept in at any hotel. This place is amazing, we stayed on the 15th floor with a gorgeous view of the city and Saint Patrick's Cathedral. We... More 

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Corner Cathedral Room (26)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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