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All 449 New York City hotels

The New York Palace Hotel

4.5 of 5 Hotel   |   455 Madison Ave, New York City, NY 10022 (Manhattan)
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83%
Ranked #103 of 449 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Gillian1008 Newcastle upon Tyne, United Kingdom
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606 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Newcastle upon Tyne, United Kingdom
Top Contributor
92 reviews 92 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Decent hotel, very grand entrance area, good sized rooms at a very reasonable price, minutes walk from all midtown restaurants, Central Park and Broadway. The desk, concierge and mail room services were exceptional

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The renovations look fantastic! What a fabulous lobby. From the moment we arrived until we checked out, the staff at the New York Palace were attentive! Our room was beautiful with a view of St. Patrick's Cathedral and all the way to Rockefeller Center. The location was just right. We were able to walk all over - Times Square, shopping,... More

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CHARLESTON, SC
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

1) Room was excellent, except for the bed poor (soft) 2) View was excellent (premier skyline room ) 3) Common ares of the hotel are well maintained (clean) 4) New coffee shop is very nice staff is excellent 5) Courtyard needs to be maintained better than it is (keep it clean) 6) Main service was excellent 7) Elevators are very... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I was here for a business meeting (and my first time in New York!) but from the time of my arrival on, I felt like Royalty - staff was great, offering help at every turn. Food was fabulous. The location is perfect - easy walking distance to Central Park, Times Square, etc. - great for someone not familiar with this... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Reba B, Thank you for this amazing review. I am glad you had a great stay and that we helped making your birthday special. I will be sure to pass your kind words on to Bitan. All the best, David Chase General Manager More

scotland
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

They have done a fine job with the refurb but disappointed that they have lost Club Floors. Had a very high room with great views of St Patricks and Rock Centre. Could do with Coffee and Tea making in Bedrooms. Gym is excellent with a large number of pieces of equipment. The Bell Staff and Concierge were excellent and really... More

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear johno 14, I am glad to hear that you had a most enjoyable stay and is appreciative of our renovation. Thank you for your sincere feedback and for this great review. I hope to welcome you back in the future. All the best, David Chase General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I won the Cinderella on Broadway contest which included a 2 night stay at The Palace Hotel and dinner at the Villard Michel Richard Bistro. I truly felt like Cinderella, everything from check-in to check-out was wonderful! Beautiful hotel, room, friendly employees, a view of St. Patrick's Catherdral.....The service at Villard Michel Richard Bistro and food was beyond all my... More

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear laura c, Thank you for this lovely review. I am happy that you had such a wonderful stay. Thank you for sharing your amazing experience and I hope to welcome you and your family back to The Palace. All the best, David Chase General Manager More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Palace on two separate occassions - once during the winter of 2012 and recently over the 4th of July weekend. Both stays have been absolutely superb. All of the support staff are fantastic. During my first stay I loved the turndown chocolates. When I checked in I left a note for housekeeping asking if they... More

Was this review helpful? Yes 2
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear MRoberts 09, Thank you for sharing your wonderful experience at The New York Palace. I am so glad to hear that you had an amazing stay and that we are your favorite hotel in the city. I hope to welcome you and your family back in the future. All the best, David Chase General Manager More

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough wonderful things about this hotel. The location was excellent, several blocks from Rockeffeler Center, walking distance to central park,(plaza hotel fountain and FAO Schwarts was a popular place to sit and people watch), one block from 5th ave and high end shops, St. Patricks Cathedral directly across the street and close to Radio City Music Hall,... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Amy Allie, Thank you for taking the time to share your experience. I am thrilled that we exceeded your expectations and that you and your daughter had an amazing stay for her birthday. I hope to welcome you back. All the best, David Chase General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not only is the Palace, as one would expect, five stars in terms of looks, but it deserves six stars for the friendlyness and efficiency of its employees, as well as for the the excellent location. From here we took taxis to out of town places, but walked to nearby attractions and bus routes. Very convenient.

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear hennieH, Thank you for this great review. I am happy that you enjoyed your stay and look forward to welcome you back. All the best, David Chase General Manager More

Runcorn, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is by far the best hotel we've ever stayed in and what's more it's location within the city was great! Nice and handy for walking and shopping with great customer service. Recently saw it advertised on ITV and realised how much we want to go back there! The big apple was a great holiday and the hotel was amazing!

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear andyellis72, Thank you for sharing your wonderful experience at The New York Palace. I am happy to see that you enjoyed your stay and look forward to welcome you back. All the best, David Chase General Manager More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#50 Family Hotel in New York City #68 Luxury Hotel in New York City #82 Business Hotel in New York City #93 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel’s collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan’s most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated Towers suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city’s signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick’s Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 
Number of rooms
899

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