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The New York Palace Hotel

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455 Madison Avenue, New York City, NY 10022
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Best prices for: 1 room 1 guest
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The New York Palace Hotel
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The New York Palace Hotel
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1,141 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Top Contributor
52 reviews 52 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been a guest at the New York Palace many times, it is an outstanding team and their facilities are world class. But what makes every stay a very warm experience is being welcomed and treated like a friend by the whole team. Susan Jordan and Clara Law at the reception are two unusually professional and warm members that... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had the pleasure of staying at the NY Palace Hotel on a business trip and was delighted with my experience. Everything was simply amazing. The service was impeccable, as one would expect from a hotel of this caliber. The suite was absolutely stunning - luxurious, comfortable and spacious - complete with separate entry off the main lobby. The hotel's... More 

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London, United Kingdom
Top Contributor
124 reviews 124 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 4 nights and I like it - more than the Plaza, as less fussing around me, but similar quality. Reception - nice lobby, seating and places to drink. Large reception with plenty of staff, that's important. Staff were friendly enough and polite. Plenty all around. The bar looked nice enough, but personally I would go 5ft... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Palace is the best kept secret in NYC. It is a luxury hotel in a fantastic location with frequent promotions that offer quite reasonable rates. The staff is super friendly and attentive, the rooms are gorgeous and the gym is great. It's my #1 hotel in NYC for business trips and for family getaways.

Was this review helpful? Yes 1
Milton, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A short birthday weekend for our 15 year old daughter and her friend turned into an extra two night stay due to cancelled (4) flights out of LGA. The hotel was extremely accommodating with our crazy schedule and updates from Delta. We were their over Valentine's weekend which is already very busy. We always stay at the Palace when visiting... More 

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Jill C, Thank you for taking the time to share you wonderful experience at The New York Palace. I am so glad your daughter had such a memorable 15th birthday and I hope to welcome you back for another great stay. All the best, David Chase General Manager More 

Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only great things to say. Check in went quickly and well during a busy Valentine's Day Friday. After oversleeping the alarm the staff sent someone to wake me up for my early morning flight. Nice touch with fruit and a note from management and great view!

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Goal333221, thank you for this fantastic review. I am glad you enjoyed your stay and the personalized service we strive to provide to all our beloved guests here at The New York Palace. I look forward to your next visit. All the best, David Chase General Manager More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The customer service was outstanding and the room was much more spacious that I expected. I especially liked the Molton Brown toiletries and plush slippers. My check-out time was a few hours before my flight so I left my bags with the bellhop while I spent some time in the city and when I came back, I asked for a... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Shan T, Thank you for this amazing review. I am thrilled that you had a wonderful experience at the New York Palace and enjoyed our outstanding service. I look forward to welcome you back in the future. All the best, David Chase General Manager More 

london
Top Contributor
114 reviews 114 reviews
37 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in the NY Palace many times, and it remains a firm favourite. It is not a bling super deluxe hotel but its combination of a competitive rate and big rooms, comfy beds, great views (on one side) lovely staff, a top quality gym and a super new cafe called La Pomme is all I need. This time... More 

Was this review helpful? Yes 2
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear foxbat, Thank you for your great review and feedback. I am so sorry you were disturbed with noise. we would absolutely have moved you to a more comfortable accommodation should you had let us know. We would have also been more than happy to send you complimentary coffee facility as we do have it available to all our guests... More 

Hammond, Louisiana
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were NYC for Christmas this year and would suggest the New York Palace due to location. location, location!!! It's simply perfectly placed around all major shopping, ice-skating and most of all importance The American Girl doll store. The rooms have great views of the city and the staff was always accommodating. Upon check we told the front desk clerk... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Josie N, Thank you for this fantastic review. I am so glad that your daughter had a magical experience at The New York Palace. Thank you for your nice remarks and I look forward to welcome you and your daughter back to The New York Palace for another memorable stay. All the best, David Chase General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Pretty much your ideal New York hotel. It has a great reputation, amazing ambience, most beautiful lobby and views. Featured constantly on gossip girl episodes. Lovely Café and lounges. The rooms are large and the veiws are insane. The rooms are NOT very ornate but clean and nice, with fancy electronic control panels. Very comfortable beds. The service staff is... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Lyzzyo1220, Thank you for taking the time to share your luxurious experience at The New York Palace. I look forward to your next visit. All the best, David Chase General Manager More 

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Additional Information about The New York Palace Hotel

Address: 455 Madison Avenue, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Number of rooms: 899
Reservation Options:
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#81 Luxury Hotel in New York City
#86 Family Hotel in New York City
#89 Romantic Hotel in New York City
#101 Business Hotel in New York City

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