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All 453 New York City hotels

The New York Palace Hotel

4.5 of 5 Hotel   |   455 Madison Ave, New York City, NY 10022 (Manhattan)
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$995 (USD)
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Ranked #105 of 453 Hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
fofa80 Dubai, United Arab Emirates
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792 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed there for 2 nights. It felt like an apartment rather than a hotel. The room was specious and clean. All of the kids slept in the living room with 2 extra beds and the sofa bed. In a funny way they looked like homeless. The breakfast in the room was divine.

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Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked this as part of a package through North America Travel Service. It was a lovely hotel and the room was a great size with a stunning view over the city. I was on floor 38. I was disappointed the hotel restaurant had closed but ate next door which was fine. Two evenings I had a drink in the... More

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Chester Springs, Pennsylvania, United States
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here many, many times. In fact, this used to be my favorite hotel. Great location, close to everything in midtown. We did not receive many of the American Express a Platinum Privileges that 5 star hitels offer. Service was mediocre. I do not like the trendier renovation of the lobby. They do not offer turn down service,... More

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Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Recommendable if a good rate is available. We booked last minute with internet included. Clean and large rooms with comfortable bed, quiet and nice large table. Somehow the refurbish looks slightly unfinished such as old light switches, doors, elevators. Would only stay here if can get discounted rate.

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Medford, New Jersey
Top Contributor
102 reviews 102 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights and had a room with view of St. Patrick's Cathedral. I always forget that the elevators can take a while on the weekend as they are small and slow. On our 2nd day when we returned to the room there was terrible chemical odor so we called downstairs. Within 5 minutes someone from housekeeping showed... More

Was this review helpful? Yes 5
Senior Contributor
31 reviews 31 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wouldn't recommend. I wish we would have stayed at the Waldorf. These rooms are extremely cramped. We didn't feel there was a real good use of space, Fortunately we only had to stay one night. They're bar was cool though. Again, expensive, expensive, expensive. But the atmosphere was nice and the staff was friendly on a positive note.

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Redwood City, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would have to say the upgraded room was beautiful but the service there was worse than a budget motel. I booked a $1K room in the Towers for my parents and also reserved a car service from the Chief Concierge for a Broadway show and also to the airport. After booking the hotel I received an "upgrade" room email... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The exterior, lobby and room decor are outstanding. It is a palace from the 19 th century and inside you can forget you are in NYC. The rooms are very large especially for NYC. The restaurant offers excellent quality food and service. A Surprising fault is a very poor wifi where you aren't really connected but your devices show that... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear fadoony, Thank you for your sincere feedback. I will be certain to discuss your comments with the team as we are constantly working to maintain the high service standards our beloved guests deserve to receive. I hope to welcome you back in the future. All the best, David Chase General Manager More

Newcastle, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Good 5 star hotel in terrific although rooms maybe a bit dated and under maintained. Had problems with bath draining for example. also room cleaning was a bit so so. Thats said would probably stay again.

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear fitz0311, Thank you for your feedback. It will certainly be discussed with the team. we look forward to welcome you back. Should you have any questions or concerns during your next stay please feel free to contact our Guest Experience department as they will be more than happy to personally assist you with any issues you may encounter. All... More

Bronx, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Palace is a great place to stay in New York. The Guest service agents are willing to help throughout the entire day and night. Mr. Haidar was especially helpful in getting the room set up and informative about the deals going on. I will definitely come back to this hotel in the future.

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear meganslough, Thank you for this amazing review. I am happy to hear that you had a great experience at The New York Palace. I hope to welcome you back for another great stay. All the best, David Chase General Manager More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc

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