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The New York Palace Hotel

4.5 of 5 455 Madison Ave, New York City, NY 10022
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$995 (USD)
#98 of 453 Hotels in New York City
820 Reviews 4.5 of 5 stars
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820 reviews from our community

Traveler rating
    484
    214
    74
    32
    16
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228
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first visit to the Palace since the renovation. We have always liked the location and ambience. The renovation of the common areas is very nice and the room we were in was tastefully redone. Unfortunately we picked UN week for our visit which meant difficult cab access and metal detectors for us and our bags each time... More

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Amsterdam, The Netherlands
Top Contributor
82 reviews 82 reviews
70 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked this hotel via hoteltonight.com (a great app, last minute hotel deals) for two nights (more would have been more expensive) against a very sharp price and added 3 more days each and every day via the same app. The hotel has an iconoclastic entrance, a real palace, be it this time spoiled by a huge NYPD force and security... More

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Kiama, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Hotel is in a great location, making it a great base to explore NYC. Main gripes would be the standard for such hotels - ridiculous prices on room service menu and charging for internet access. Otherwise a great place to stay. Happy to take your bags before/after checkin/out no questions asked which was nice.

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Glasgow, Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

When checking in the member of staff was pleasant. We were staying for 7 days and not once did anyone from the hotel phone and ask us if we were happy and settled into our accommodation. We felt the hotel were not interested in us tourists. On the day we were leaving we were very disappointed that the hotel did... More

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here in the past and it was too notch. Not anymore. Hotel claims it had a renovation. I guess they missed our room. UN delegates in town who monopolized common areas in hotel. Hotel staff didn't clean off dirty tables or address us in anyway. Thank goodness all our dining experiences were elsewhere or we'd still be waiting for... More

Was this review helpful? Yes 1
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel has everything you want in a luxury hotel. Location, amenities, service, great food and a classic feel. During my stay, the majority of the hotel was occupied by those connected with the UN. I still felt welcomed and taken care of. The service was excellent. My room was spacious, offered a great view of Madison Ave. and was... More

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York
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our visit was during a hurly-burly UN session with diplomats and security galore. The staff's professionalism, suavity, and sense of humor was without hesitation or blemish. Truly Four Season service for a very good value, smiles for free.

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Pennsylvania
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a weekend at the Palace Hotel. The hotel is located directly behind St. Patrick's Cathedral, within walking distance of Central Park, the theatre district, and lots of great shopping and sites. Our lower-priced Cathedral-view room was very spacious by New York standards, clean and recently renovated with classy, comfortable furnishings and a beautiful... More

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Seoul, South Korea
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel, centrally located and friendly very helpful staff. We booked quite late but the staff was very attentive and helpful and made sure we were comfortable and got exactly what we needed. I would highly recommend thsi hotel to visitors to New York City. The hotel coffee and deli shop was excellent.

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Plano, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for a spectacular hotel this is it! Everything about this hotel is perfect. I could go on and on about the location, the décor, the rooms, the views, etc. However, the most outstanding comment that I would love to make is the high quality of the Guest Experience Dept. I had a personal request and spoke... More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Number of rooms: 899
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc

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