We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The New York Palace Hotel

4.5 of 5 455 Madison Avenue, New York City, NY 10022
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
The New York Palace Hotel
Professional photos View all
Browse nearby
The New York Palace Hotel
Write a Review

1,084 reviews from our community

Traveler rating
    629
    277
    107
    47
    24
See reviews for
300
334
32
198
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1084)
  • Mar-May only
    (169)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (378)
  • Dec-Feb only
    (309)
All months
Saltcoats, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just spent 5 nights in the New York Palace and could not fault it we stayed in a cathedral view room and as it said we had an amazing room with great views of the cathedral and the Rockefeller tower looking west towards the Hudson River. Check in was excellent even given the opportunity to upgrade to a suite on... More 

Was this review helpful? Yes
Westport, Massachusetts
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Overall beautiful property. My im-laws' rooms were beautiful but unfortunately ours smelled like vomit in the bathroom. the housekeeping staff tried to clean it a couple of times but the smell never went away. I would have thought they would have changed our room but they never even offered it. Not sure why I didn't demand it! I guess because... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed at the New York Palace after a cruise that docked in New Jersey in early January. The hotel itself is extremely beautiful and the rooms are spacious. The room wasn't so clean when we entered needing a good vacuum. We arrived at 10am already paying for the previous night. Checking in Bitman upgraded our room which was kind... More 

Was this review helpful? Yes
Trenton, New Jersey, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We found The Palace online. We were coming into the city to celebrate an anniversary and needed 3 rooms. I was pleasantly surprised at the reasonable rate and booked the rooms immediately. We upgraded each room to include a view of St. Pat's...it was a wonderful experience from the moment we pulled up. All of the rooms were ready (early)... More 

Was this review helpful? Yes 2
Stamford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the New York Palace for 6 nights over the New Year period with my husband, and from the moment we pulled up to the grand entrance I was pleased with our hotel choice. After reading previous reviews we were expecting a long wait to check in but the desk was clear and we got checking in within... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Samantha M, I am so happy o hear that you and your husband had a great experience at The New York Palace. I am also glad that you had a chance to enjoy our French Patisserie Pommes Palais by the acclaimed Chef Michel Richard and also did not miss the amazing cocktail options you can only find at Trouble's... More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Palace for 4 nights in January and it was a great experience. We had a great room with a view of St. pats, and could even see the radio city sign from our room. Pros: within in walking distance of Rockefeller Plaza, Times Square, Theater District, 5th Ave shopping, and the park. The room was clean... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Lizzy R, I am so happy to hear that you and your family had a fantastic experience at The New York Palace. I look forward to welcome you back in the future and be a part of your family's great memories! All the best, David Chase General Manager More 

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The walls seemed quite thin, we heard our drunk neighbors having a conversation at 4am, which I did not enjoy. No coffee maker in room. No complimentary breakfast as far as I could tell. Paid breakfast was $30 per plate. ( I know it is NYC, but I'm sure Sarge's Deli charges about a third of the price. ) No... More 

Was this review helpful? Yes 2
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Michael C, I am so sorry that we did not exceed your expectations during your recent stay. Please know that we are incredibly committed to provinding excellent experiences to our guests and should you decide to return please contact our Guest Experience Department and they will be happy to assist you personally with all your requests. They will also... More 

Cleveland, Ohio, USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel caters to its guests. You are always made to feel welcome and special. The rooms are spacious, beautifully decorated. Staff is superb. Friendly, helpful and always available. Oftentimes, one expects a level of snobbishness in a property at this level. Forget it. The staff is the best ever. Everyone smiles, speaks to you and are ready to help.... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Ronna N, Thank you for taking the time to share your wonderful experience at The New York Palace. I am glad that you enjoyed your stay and that we exceeded your expectations. I hope to welcome you back in the future for another fun stay. All the best, David Chase General Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is the hotel of dreams, from being able to check in ahead of schedule , to the friendly staff, the bar is adelight the rooms clean fresh and spacious. A must for any visitor especially from The UK. Enjoy the sights all close , the bars , the restaurants and if your lucky you will see famous people near... More 

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Baxter S, Thank you for this fantastic review. I am thrilled that you had a fabulous experience and honored that you think of The New York Palace as the "hotel of your dreams". I truly hope to welcome you back in the future so that we can provide you once again with outstanding service. All the best, David Chase... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was able to stay at the NY Palace Hotel through an online auction site. Had top notch service through Carin Armstrong...and then amazing support throughout my stand. Kudos to Briton and Sandy for helping me negotiate check in and upgrades. Thank you all for my lovely trip to NYC!

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Harlan1021, Thank you for this amazing review. I am so happy that you had such a pleasant experience at The New York Palace and I hope to welcome you back in the future for another great stay. All the best, David Chase General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The New York Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The New York Palace Hotel

Address: 455 Madison Avenue, New York City, NY 10022
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Number of rooms: 899
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Travelocity, Tingo, Despegar.com, Otel, Hotels.com, TripOnline SA, Odigeo and Jetsetter so you can book your The New York Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#86 Luxury Hotel in New York City
#88 Family Hotel in New York City
#90 Romantic Hotel in New York City
#111 Business Hotel in New York City

744 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (239)
Viewed
View from room (46)
Viewed
Hotel & grounds (44)
Viewed
Room/suite (55)
Viewed
2:51
Videos (3)
Viewed
Dining (6)
Viewed
Bathroom (6)
Viewed
Family/play areas (4)
Viewed
Other (75)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (448)
Viewed
Amenities (17)
Viewed
Corner Cathedral Room (26)
Viewed
Premier Skyline View Room with Double Beds (30)
Viewed
Premier Skyline View Room with King Bed (31)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (89)
Viewed
Towers Corner Suite (62)
Viewed
Towers Executive Suite (40)
Viewed
Towers One Bedroom Suite (59)
Viewed
Towers Room with King Bed (29)
Viewed
Towers Room with Queen Beds (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (16)
Viewed
Dining (12)
Viewed
Room/suite (18)
Viewed
View from room (2)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay