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The New York Palace Hotel

4.5 of 5 455 Madison Ave, New York City, NY 10022
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The New York Palace Hotel
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The New York Palace Hotel
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998 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We arrived at the hotel, the staff were very friendly the service was excellent and the receptionist was very helpful and upgraded is to a higher room, the room was gorgeous with a view to die for! I fell asleep as soon as I got in bed as they were so comfy. A lot of people complain about there being... More 

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Philadelphia, Pennsylvania
Top Contributor
120 reviews 120 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed yesterday NEW

As other reviews note, this is a disappointing property. Full disclosure: stayed here on a Hotwire deal; it was advertised as a 5-star property. (Hotwire should be ashamed.) Even with their discount, one night's stay was just shy of $400. The Good: terrific location for midtown, Rockefeller Center, Radio City Music Hall. Beautiful lobby, courtyard, decorations. (Note that main entrance... More 

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Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Third stay in the last five years & definitely the last. Room service slow, limited & exorbitant, paper walls, small bar with arrogant staff, internet from the 70's (when it also didn't exist), & a consierge who adopted a 'do it yourself' attitude when he couldn't sell you anything. There has obviously been a change of policy since the make... More 

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London
Top Contributor
154 reviews 154 reviews
48 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have been staying here for about 15 years. Always felt that it was by far the best kept secret in midtown NY hotels, especially with its great attention to detail. However, we're coming to the end of a five day stay now (having not been here for a couple of years) - and the place has sadly gone down... More 

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Buffalo, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We love the New York Palace. We stay in many New York City hotels but this is our favorite. We were here just before Christmas and the hotel looked beautiful. The decorations are beautiful. The hotel is behind St. Patrick's cathedral in the heart of mid-town Manhattan. You can't beat the location. It is in the middle of things. Yet... More 

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Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful location, great property, a true NYC experience. Everyone is friendly, and such wonderful places to dine and shop nearby. Can get great deals in the fall for this hotel. Sadly I missed one and ended up at the W hotel, and was so sorely disappointed. If you can stay here then don't hesistate!

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Hong Kong
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ideal location if you are going for business and you're looking for a nice place to stay in midtown. Room was nice and spacious, comfortable bed which is more than appreciated after a long journey. For some reason the restaurant serving breakfast was closed, so I had to go to the restaurant next door to have breakfast (Maloney Porcelli which... More 

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Nissequogue, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay in NYC often (we live just outside the city) and have stayed at most of the 5-star hotels there. We were going this time to a show at Madison Square Garden and to see the tree at Rockefeller Center so - we wanted something fairly close to each. I often book thru Amex Platinum Travel to get the... More 

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Miami, Florida
Top Contributor
65 reviews 65 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you walk in, for the first or 50th time, you feel welcomed. From the doormen to the front desk folks you can feel it instantly. Not sure how the front desk folks keep composure like they do but they do. They never have a false note, no false ring but they maintain a smile in the face of the... More 

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Monroeville, Pennsylvania
Top Contributor
109 reviews 109 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Wife and I stayed at The New York Palace for three nights in December. We found the hotel to be very nice and well located for shopping and shows. Check in was very good and efficient. Received a very comfortable room on the 39th floor looking out over St. Patrick's. Room and bathroom seemed to have been recently renovated and... More 

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Number of rooms: 899
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TripAdvisor is proud to partner with Expedia, Cheap Tickets, Tingo, Despegar.com, Otel, HotelTravel.com, Travelocity, Odigeo and Jetsetter so you can book your The New York Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#70 Romantic Hotel in New York City
#72 Family Hotel in New York City
#76 Luxury Hotel in New York City
#100 Business Hotel in New York City

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