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All 446 New York City hotels

The New York Palace Hotel

4.5 of 5 Hotel   |   455 Madison Ave, New York City, NY 10022 (Manhattan)
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The New York Palace Hotel
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83%
Ranked #102 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
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429 people have reviewed this hotel

Traveler rating
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108
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at The New York Palace Hotel with my family for a special birthday. First trip to New York and it was wonderful made extra special by this hotel. Rooms were spacious, very clean and comfortable. Bathrooms could be bigger however no real issues. Lobby area is nicely decorated very warm and welcoming. Location is superb right where you want... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great staff, big rooms, the bed was extremely comfy, the bathroom is huge, you have an amazing view of St. Patrick's Cathedral. Room was clean. Starbucks right in front of the hotel. Beautiful decor. I highly recommend it

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Anissa Y, Thank you for your great review. I hope to welcome you back for another fantastic stay. All the best, David Chase General Manager More

Stafford, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our first visit to New York and had booked this hotel as I thought for us it stood out from the rest, and as it was a "once in a lifetime trip" we decided to pay the extra and stay somewhere like the Palace. Unfortunately I was overall a little disappointed with our 4 night stay. The hotel... More

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Ang 12333, I am truly sorry that we did not exceed your expectations. I would love to have a chance to discuss about your recent stay with your personally. Kindly contact me at executive@nypalace.com so that we can discuss further. All the best, David Chase General Manager More

Falls Church, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our recent stay was the first since the major renovation. The staff are welcoming, warm and the bellman and doorman were really just a pleasure to be around. I can’t say enough about the location, really the best in NYC! Great views of St. Patrick’s Cathedral from our room, great shopping in all directions, just a couple block walk and... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear PeteHanley, Thank you for taking the time to write this detailed review. We appreciate your nice comments and I am thrilled that we have exceeded your client's expectations. We look forward to another great program sometime in the future. All the best, David Chase General Manager More

Savannah, Georgia, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

WOW! It is Modern meet Classy, love this hotel. I have been in the hotel business for 11 years, traveled the world & stayed at many fine hotels...NY Palace IS my hotel in NYC. Coffee in the morning at Pomme Palais, which is Starbucks on steroids. Dinner in Villard, Michel Richard's restaurant, can be fancy or totally casual with jeans... More

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Ashly B, I am incredibly happy to hear that you had an amazing stay with us. Coming from someone that is also in the hospitality business makes this review extra nice. Thank you for your wonderful and detailed comments. We look forward to welcome you back for another fantastic experience. All the best, David Chase General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family of three visited New York just before Christmas. We stayed at this beautifully adorned hotel. We requested a room with a view of the St. Patrick's Cathedral. The major sites were mostly walkable from the hotel. We were never far from public transportation, however. Our family enjoys walking. Our room was modern, the beds were comfortable, the bath... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear brickwarrior, I am glad to hear that you had a magical experience at the New York Palace last Christmas. Thank you for taking the time to write this wonderful review. I hope to welcome you and your family back for another great experience. All the best, David Chase General Manager More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I stay at the Palace each year for a mother-daughter get away and we have been doing so since she was small (she is now 25). The Palace is a lovely, elegant hotel and it has never disappointed us. My husband and I recently stayed there as we celebrated our anniversary and the entire staff made our... More

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nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Debra F, Thank you for taking the time to write this wonderful review. I am glad to hear that we continue to exceed your expectations through the years and sincerely thank you for being a loyal guest. We are looking forward to welcome you and your daughter back to the hotel next year. All the best, David Chase General... More

Saint Paul, Minnesota
Top Contributor
353 reviews 353 reviews
49 hotel reviews
202 helpful votes 202 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We used Hotwire to book the hotel which saved us quite a bit of money. We were surprised when the person at reception said she was going to upgrade our room to the 27th floor with a view of St. Patrick's Cathedral! Also, our room was recently renovated. Opening our blinds each morning to that view was absolutely wonderful. Our... More

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear minnesotans4, Thank you for this great review. I am glad to hear that we helped make your trip to NYC extra special. I look forward to welcome you and your family back for another great experience at the New York Palace. All the best, David Chase General Manager More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our recent stay at the NY Palace (4/11-4/13) was the first since the major renovation. First you cannot beat the staff or the location of the hotel, both A++++. And, while I have always regarded the NY Palace as one of the premier hotels to stay at in NYC, our recent stay completely exceeded our expectations. The new lounges and... More

Was this review helpful? Yes 1
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Mai C, I am thrilled to hear that we have exceeded your expectations and provided your with wonderful service. Thank you for taking the time to write these wonderful comments about our recent renovation. We look forward to your next visit. All the best, David Chase General Manager More

Elkhart, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleased to experience the renovations since our last visit. The rooms are especially well appointed to serve your needs. The staff handled all of our requests promptly and efficiently. The bar with a TV needs to provide food service though.

Was this review helpful? Yes
nypalace, General Manager at The New York Palace Hotel, responded to this review

Dear Tom B, Thank your feedback. I am glad that you enjoyed your stay and I look forward to welcome you back for another fantastic experience at The New York Palace. All the best, David Chase General Manager More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#68 Luxury Hotel in New York City
#83 Family Hotel in New York City
#88 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Official Description (provided by the hotel):
The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel’s collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan’s most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated Towers suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city’s signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick’s Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
New York Palace
Palace Hotel New York
Palace Hotel Nyc

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