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All 449 New York City hotels

The New York Palace Hotel

4.5 of 5 Hotel   |   455 Madison Ave, New York City, NY 10022 (Manhattan)
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Ranked #107 of 449 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
  • Reviews (604)
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604 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

1) Room was excellent, except for the bed poor (soft) 2) View was excellent (premier skyline room ) 3) Common ares of the hotel are well maintained (clean) 4) New coffee shop is very nice staff is excellent 5) Courtyard needs to be maintained better than it is (keep it clean) 6) Main service was excellent 7) Elevators are very... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was here for a business meeting (and my first time in New York!) but from the time of my arrival on, I felt like Royalty - staff was great, offering help at every turn. Food was fabulous. The location is perfect - easy walking distance to Central Park, Times Square, etc. - great for someone not familiar with this... More

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17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

They have done a fine job with the refurb but disappointed that they have lost Club Floors. Had a very high room with great views of St Patricks and Rock Centre. Could do with Coffee and Tea making in Bedrooms. Gym is excellent with a large number of pieces of equipment. The Bell Staff and Concierge were excellent and really... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I won the Cinderella on Broadway contest which included a 2 night stay at The Palace Hotel and dinner at the Villard Michel Richard Bistro. I truly felt like Cinderella, everything from check-in to check-out was wonderful! Beautiful hotel, room, friendly employees, a view of St. Patrick's Catherdral.....The service at Villard Michel Richard Bistro and food was beyond all my... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Palace on two separate occassions - once during the winter of 2012 and recently over the 4th of July weekend. Both stays have been absolutely superb. All of the support staff are fantastic. During my first stay I loved the turndown chocolates. When I checked in I left a note for housekeeping asking if they... More

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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

I can't say enough wonderful things about this hotel. The location was excellent, several blocks from Rockeffeler Center, walking distance to central park,(plaza hotel fountain and FAO Schwarts was a popular place to sit and people watch), one block from 5th ave and high end shops, St. Patricks Cathedral directly across the street and close to Radio City Music Hall,... More

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5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Not only is the Palace, as one would expect, five stars in terms of looks, but it deserves six stars for the friendlyness and efficiency of its employees, as well as for the the excellent location. From here we took taxis to out of town places, but walked to nearby attractions and bus routes. Very convenient.

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Runcorn, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is by far the best hotel we've ever stayed in and what's more it's location within the city was great! Nice and handy for walking and shopping with great customer service. Recently saw it advertised on ITV and realised how much we want to go back there! The big apple was a great holiday and the hotel was amazing!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

When we went to check in to our two rooms at the NY Palace at 5:15 pm, only one room was ready. Apparently, there had been an issue with the laundry service that day, and housekeeping was backed up. The second room was not ready until close to 7:00 pm. Instead of this being a horrible situation, the staff made... More

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Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I really like the location at 50th/madison which is classic midtown near high end shops, the Central park (57th+), yet near Lexington 'real life' NY. Hotel rate was discounted when we stayed, and value was obvious for that reason. Classic lobby, good staff help including concierge who do help find restaurants etc; and clean spacious rooms (not the tiny boutique... More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc

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Towers Room with King Bed (29)
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Corner Cathedral Room (26)
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Towers Executive Suite (40)
Premier Skyline View Room with King Bed (31)
Premier Skyline View Room with Double Beds (30)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#59 Family Hotel in New York City #71 Luxury Hotel in New York City #85 Business Hotel in New York City #94 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel’s collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan’s most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated Towers suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city’s signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick’s Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 
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