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The New York Palace Hotel

4.5 of 5 455 Madison Ave, New York City, NY 10022
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#97 of 452 hotels in New York City
747 Reviews 4.5 of 5 stars
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The New York Palace Hotel
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747 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

I have been to many countries and hotels, by far this was the best hotel I have stayed in. The bed was very comfortable and I had the best sleep ever. The room was very clean and the furniture was of top quality. The best thing was their bed and pillows, the most comfortable bed I have slept in. New... More

Review collected in partnership with Virgin Holidays

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11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently modernised, rooms are well appointed, and very large, along with good public areas, and a number of ammenities. Staff were v friendly and helpful, and the location in the heart of Midtown is perfect. The only criticism I have is that Wifi in the room is not included, and I feel this should be standard.

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Parkland, Florida, United States
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was looking forward to saying at a "renovated" hotel. My first impression was not so great. We waited 25 minutes to check in. We were told the rooms would be ready by 3pm. We stored our luggage and went about our day. We returned at 3pm and waited another 15 minutes in a line to be told that the... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one week at New York Palace. Helpful staff. Room was very spacious and excellent facilities and housekeeping. Partners birthday recognized by hotel with good personal touch. Very comfortable bed and great views of cathedral. Nice location and no noise in rooms from road or other guests. Will stay again and would recommend.

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United States
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The New York Palace wants to be more than it is. As a large-ish, business class hotel in a big city, its above average. As a luxurious oasis, which seems to be what it is striving for, it falls short. The hotel itself went through major renovations. The public spaces are nice but smaller than I expected. We did encounter... More

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19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel worked perfectly for us. We are a family of 5 with 3 teenagers and the 2 interconnecting rooms that were booked were just perfect. We had so much space with a king bed in our room and 2 queen beds in the kids room, plus seating area and amazing views. The hotel location is just fantastic - 1... More

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Northern Ireland, United Kingdom
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Central, high quality rooms, good food, excellent service, sound proof rooms, executive lounge very good and worth the extra. Price a little on the high side but OK if you have only a few nights to spend as we had for a short break and special treat.

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Boston, Massachusetts
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a weekend in NYC and stayed at The NYC Palace. My wife and 2 daughters joined me at this fabulous hotel and everything was fabulous. Wonderful room overlooking St Patrick's Cathedral and it was breathtaking. Room was Spic & Span clean and the Housekeeping staff was so nice. Had a great chance interaction with Carin Armstrong the... More

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yonkers, ny
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for our Anniversary one night and I have nothing but good things to say about my experience here at this hotel. Everything is done with class and exemplary service, my wife loved the décor, and atmosphere. I was helped greatly by Ricky from customer experience, him and his team were amazing. They were able to accommodate my... More

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Senior Contributor
47 reviews 47 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I would say this is a 4 star not a 5 star hotel. Check in is slow as there is always a line up. Great big lobby. Lots of doormen always ready to open the door and get you a cab. Room was large for NYC but had cleaning product smell. No coffee or water in room. Wifi is 15.99... More

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Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc

686 photos of this hotel

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View from room (28)
Videos (3)
Hotel & grounds (29)
Room/suite (36)
Bathroom (5)
Dining (2)
Family/play areas (1)
Other (69)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (17)
Corner Cathedral Room (26)
Premier Skyline View Room with Double Beds (30)
Premier Skyline View Room with King Bed (31)
Restaurants and Bars (33)
The Hotel (89)
Towers Corner Suite (62)
Towers Executive Suite (40)
Towers One Bedroom Suite (59)
Towers Room with King Bed (29)
Towers Room with Queen Beds (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (17)
Dining (18)
Room/suite (18)
View from room (2)
Business center/function rooms (7)
Bathroom (1)
Other (3)
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Hotel Style
#59 Family Hotel in #66 Luxury Hotel in #81 Romantic Hotel in #85 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel’s collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan’s most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated Towers suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city’s signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick’s Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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