An absolutely wonderful hotel with impeccable service and a very kind and attentive staff. Everything about this hotel and the service would make anyone want to come back again and and again. HOWEVER, the internet service was abominable. While there is no fee for it, which is always nice, it simply did not work. Like many hotels, this hotel outsources... More

Just returned from a 4 day trip to NY Palace. I must say the very best customer service I could have hoped for, happened before we arrived. Hotels.com made an error in our reservation (that's a whole different issue, which the Palace had no obligation to fix). However, when I called the front desk and explained my bed type was... More

Went to New York as a surprise 20th January for 4 days - Travelled by Virgin Atlantic which was lovely. Arrived JFK about 12.30 got a coach to Hotel was first drop so much better - next time would just get a taxi as similar costs. Booking in to the hotel was very easy lots of people available to assist.... More

My husband and I spent Christmas in new York - I spent months reading every review and looking at some many hotels - I had originally booked another one however after reading all the reviews I changed to the NY Palace - I am soooo glad we did. After a 22 hours journey from Australia we were so pleased with... More

Stayed at The New York Palace Hotel in early January....it is in such a fantastic position, close to good restaurants and the Rockefeller Centre. Only con was the pillows, I think they are feather but are not the most comfortable...everything else is superb, can highly recommend it. More

will never forget the days we've spent in N.Y.Palace. Promise to be back. More

Sister had her wedding here. Cake -done exclusively by the one and only Ron Ben Israel was the best! Food though was mediocre. At tasting food was spectacular but the day of the wedding I noticed many details were left out and food was just thrown on a plate and missing key ingredients i.e. Chocolates were missing from dessert plate.... More

Really enjoyed our stay here, it made our stay in New York very special. The service is very professional & welcoming while the rooms are luxurious! We found the restaurant & bar to be expensive though. More

We have stayed in a lot of different hotels in Manhattan but this is our favorite. We usually stay in one of the suites which are very reasonably priced. The suites are in a separate tower with separate access, elevators and concierge. The suites are gorgeous and the service is excellent. We like the location in midtown. New York certainly... More