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Hotel 31

120 East 31 Street, New York City, NY 10016
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Hotel 31
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1,202 Reviews from our TripAdvisor Community

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Traveler rating
    300
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    197
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • German first
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  • Mar-May only
    (292)
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    (297)
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All months
Toronto, Ontario, Canada
5 of 5 stars Reviewed 2 days ago NEW

Great location, friendly staff,the room is small but has everything you need. The elevator and decor had a little old fashion vintage touch to it. Very clean too. We had a double bed room with private bathroom- highly satisfied. Will definitely go back for my next nyc trip!

Was this review helpful? Yes 1
Edinburgh, UK
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wifi did not work - I complained this to the front desk staff members SEVERAL TIMES but they were clearly not interested in fixing it. I was not pleased with their attitude. I had to find a cafe where I could use the internet. My room was ok, but it was very noisy due to a party in a neighboring... More 

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Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Close to the subway, room was clean, never had to wait for a bathroom once. Always clean. Elevator is slow and small but did just fine. 24 hour mini market and deli with great sandwiches was such a plus as well. Saw Empire State Building from our window. Like everyone said it's clean and great for the person there to... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed for one night but our experience was fairly positive. As soon as we checked in we got a room upgrade for free so didn't need to use the shared bathrooms. The hotel itself is quite old but not rundown. The only negative we had was the bed size (double) which was quite small and was fairly squeaky.... More 

Was this review helpful? Yes 1
Ashby de la Zouch, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

You get what you pay for - yes the bathrooms are shared, the decor is dated and the wifi patchy - but the price for the location can't be beat, in a hotel that is clean, comfortable and friendly. I loved the historic little lift, my bed was really comfortable, and the bathroom was clean and available almost any time... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Very pleased with our stay at Hotel 31 and will stay again. The price can't be beat for Manhattan and the location was great. It was easy to get everywhere south of the park which is what we were there for. 11 blocks from Grand Central makes for easy in and out and close to Penn as well with a... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our room was very small, stuffy and hot. They said there would be free wifi but our room was in a corner and we barely had any wifi connection. The rate was definitely too high for such a room. Staff weren't very friendly. The hallway and lobby were also very small.

Was this review helpful? Yes 1
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When I made our reservation, I made sure I had reserved a queen-sized bed. When we arrived, they told us that none was available. They put us in with two twin beds with the promise that they would move us the next day to a queen. The next day they moved us to a room with a double bed. When... More 

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APOPKA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location it's a very old hotel and the rooms are very small however it was clean. I wasn't a big fan of the shared bathrooms although they were clean as well the hotel. The staff was friendly however the hotel is in dire need of updating. We ended up getting a very good deal... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was so badly bitten during my stay that I had to go to the emergency room, since I had an allergic reaction. I haven't yet been able to get anyone from Hotel 31 to do anything. I showed my bites to the guy at the desk. They all say only the Manager can do something, but I haven't been... More 

Was this review helpful? Yes 7
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Double Double Room with Private Bath (55)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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