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All 452 New York City hotels

Hotel Indigo New York City, Chelsea

4.0 of 5 Hotel   |   127 West 28th Street, **Rooftop & Restaurant -Under Renovation**, New York City, NY 10001 (Chelsea)
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Ranked #190 of 452 hotels in New York City
A recent review
5 of 5 stars Reviewed November 5, 2010
travelerfever2 Youngstown, Ohio
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873 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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There are newer reviews for Hotel Indigo New York City, Chelsea
See the most recent reviews
Youngstown, Ohio
1 review
5 of 5 stars Reviewed November 5, 2010

What a great place, didn't even feel like you were in a hotel! The wood floors in the room create a comfortable feeling, and the place and its people are extremely welcoming. Rooftop bar also fun and something to check out!! Location of this hotel is also key, close to everything- take a subway or a cab and you are... More

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Sao Paulo, SP
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 5, 2010

The location is good - some meters from the tube, very close to Madison Square Gardens but not ideal for us with kids (8-13ys). The flowers shops around do not look like a garden. The rooms are very small, with almost no storage space. I cant imagine more than 2 adults per room. On the other hand they were clean... More

Was this review helpful? Yes 1
indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Onvoyage6, Thank you for your review. We take your comments very seriously and will look into your issues. The HVAC units are typically very quiet and we have staff 24 hours to assist in fixing a noise immediately. As far as the room size, our rooms are actually larger than average for New York City. As you may have... More

Tipperary
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2010

We stayed six nights and found this an excellent experience with no reservations. The rooms are a generous size and no road noise intruded, although there was some very slight inter room sound.The room was well equipped with a Sony flat screen TV and free WiFi. The bed was humongous (larger than queens size bed - we estimated it as... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2010

I have to say that I was nervous about even going to New York (bed bug situation) but I was very happy with our stay at Indigo. The staff was great and the hotel was great! Not one complaint.

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The Woodlands, TX
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 1, 2010

Love this hotel and love the location. As everyone says, less than 1 block to 1-2-3 subway and just 1 1/2 blocks to the N-R subway. Also 28th street has all the floral vendors along the street that make the walk so enjoyable. Our room had wood floors which seem so much cleaner to me than carpet. Since we were... More

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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 27, 2010

We're seasoned NYC travelers and usually stay in Midtown but love Hotel Indigo Chelsea. Stayed for 4 nights and really enjoyed the big comfy bed with crisp linens and soft comforter. Room size is nice (remember it's NYC) with good sized rain shower in the bathroom. Room service was VERY fast and courteous. In fact the entire staff was wonderful... More

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Rochester, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2010

Stayed for 4 nights and loved this hotel. It was clean and comfortable, our room felt very spacious (the room of the in-laws everso slightly less so - the room layouts are not identical and, somewhat strangely, it makes a difference to the amount of 'useable' space you think you have) and the bathroom, tho compact, was great - could... More

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Medford, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 25, 2010

Despite the No Smoking policy (and a somewhat draconian implementation policy), I love this property -- the rooms are good sized for NY, and I love the staff (Aurtoro, Wesley, Kristen, Mohammad deserve shout outs) ... I've spent a lot of time in NYC over the summer and into the fall, and I could stay at any hotel I wanted,... More

Was this review helpful? Yes 1
sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2010

We visited New York for the third time in October 2010 and decided to stay at Hotel Indigo as a friend had suggested the hotel. We stayed for eight nights and couldn't have been happier! The hotel is new and very clean, staff are friendly and the rooms are spacious! We didn't have time to eat at the restaurant however... More

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Fort Lauderdale
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 21, 2010

Clean, very friendly, nice-sized rooms (considering it's NYC), lovely big bed, cosmopolitan look and feel to the place. Great value for the money! I wish we'd had time to try the bottom floor restaurant and bar, it looked very inviting when we poked our heads in.

Was this review helpful? Yes 1
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Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 West 28th Street, **Rooftop & Restaurant -Under Renovation**, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#114 Luxury Hotel in New York City #131 Business Hotel in New York City #138 Romantic Hotel in New York City #223 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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