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Hotel Indigo New York City, Chelsea

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127 West 28th Street, Restaurant and Rooftop Now Open, New York City, NY 10001
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Hotel Indigo New York City, Chelsea
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Hotel Indigo New York City, Chelsea
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990 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo New York City, Chelsea
See the most recent reviews
ROME,NY
Top Contributor
54 reviews 54 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 5, 2011

I have stayed in many Holiday Inns, Crownw Plaza's and Intercontinentals around the world and this Hotel ranks with the best. Very helpful staff, clean,refreshing and quiet and colorfull rooms and a great location. We did not eat in the restaurant but looked good. Will definately stay here again when in NYC.Just a stroll from Penn Station and we did... More 

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Washington, DC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2011

I've stayed at Hotel Indigo twice, both in 2010. I will return again and again. The staff is courteous, cheerful and not cloyingly insipid as many other hotels often have. The decor is a warm, modern, feng shui informed - the small room is awash in light despite it facing the next hotel. The bathroom is enormous and clean. Try... More 

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Chappaqua, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2011

Late on Friday, August 26 we found out we were subject to a mandatory evacuation in lower Manhattan because of Hurricane Irene. Luckily for us, on the recommendation of a friend, we were able to get one of the last available rooms at the Hotel Indigo in Chelsea. Our family, including our cat, was welcomed the next day as we... More 

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indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Chappaqua_travelers, Thank you so much for taking the time to write your review of our hotel. We are so happy you enjoyed your stay with us during this turbulent time. We put all of our efforts during the hurricane to ensure that all guests felt as comfortable as possible and that we had all the answers to any questions... More 

The Netherlands
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 24, 2011

Our third stay at the Indigo hotel. The rooms are nice and modern, have free WIFI and are pretty spacious for New York standard. Location very good. Close to public transport, shops, restaurants or whatever you are looking for. Roof top bar (happy hour not during weekend, although mentioned daily between 5 and 7 pm) with lovely views. Best of... More 

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indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear AnnaL_10, Thank you very much for taking the time the write a review on our hotel. We are very pleased to hear about your great stay and that this is your third time around. We appreciate you choosing our hotel to stay in during visits and hope that you remain with us each time you travel to the city.... More 

Sarnia, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2011

The food in the restaurant was very good, the room was immaculate and the staff was friendly and very helpful.

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indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Robyn M, Thank you very much for taking the time to review your stay with us. I am very pleased to hear of your great all-around experience at our property. At Hotel Indigo New York City - Chelsea we continuously strive to meet and exceed your expectation in all areas of interaction. We are very happy you were able... More 

Houston, Texas
Top Contributor
113 reviews 113 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 20, 2011

Everytime I know that I will be in New York City, I stay at the Hotel Indigo. The hotel is centrally located (between 6th and 7th ave on 28th) and close enough to the Hudson River park so I can get my daily run in. The rooms are very contemporary, comfortable and quiet. The service is always good...

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed August 20, 2011

From the moment we checked in the service was great! I felt like I was being welcomed into somebody's home. The rooms we very clean and the beds are very very comfortable!

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1 review
5 of 5 stars Reviewed August 19, 2011

Great stay in one of the best locations in manhattan. Love the staff. Guest rooms have great aveda products and comfortable contemporary feel. Best hotel bed that I have slept in quite some time and the entire hotel just gas a great clean and comfortable feel. Kudos to management as it is very well run.

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Cincinnati
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2011

I recently made my way to New York City for business and was pleasantly surprised by my experience at Hotel Indigo in Chelsea. As a seasoned traveler to NYC and beyond, I count myself as a good judge of hotel service and accommodations. From the moment I arrived the level of attention and hospitality was superb. Given the very reasonable... More 

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indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Paul M, I would like to thank you for taking the time to write a review on our hotel. We are excited to hear of your great stay with us and appreciative of your very kind words. The Hotel Indigo Chelsea staff go over and beyond to ensure your stay is as comfortable as possible and I, as well... More 

Guayaquil
Top Contributor
86 reviews 86 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 19, 2011

Short walk to Penn Station and to the Theater District. Very clean, with a spectacular bathroom and confortable room.

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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