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All 451 New York City hotels

Hotel Indigo New York City, Chelsea

4.0 of 5 Hotel   |   127 West 28th Street, **Rooftop & Restaurant -Under Renovation**, New York City, NY 10001 (Chelsea)
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84%
Ranked #183 of 451 hotels in New York City
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867 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
NE US
Top Contributor
377 reviews 377 reviews
62 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights for a staycation. The front desk staff was friendly. The room was pretty big by NYC standards especially at the price. It was clean, new and well furnished. The room was at the back so it was a bit dark, but that’s to be expected. The bed was a bit soft and we both had slightly... More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located close enough to the very centre of Manhattan to be very convenient, yet not in the middle of all the craziness, so it's on the quieter side (for Manhattan). There are local subway lines steps away from the door, and just a few blocks away the large subway hub of Herald Square (Macy's and Penn Station)... More

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Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Staff are great and room is clean. These are the only things that are good about this hotel. At the time of booking there was no mention of rooftop closure. Very disappointed and will never stay again. There was to be free wifi but it did not function in my room

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HotelIndigoNYC, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear hurstie617, Thank you for providing your comments about your experience at our hotel. We deeply apologize that our rooftop was closed during your stay. Our rooftop has been closed for some time however, due to renovation we are preparing for a grand opening within a month. We welcome you back to try see the changes made and invite you... More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a recent business trip that included a 3 night stay at Hotel Indigo. The hotel is conveniently location in the heart of Chelsea. The room was clean average size for Manhattan with a modern feel. Considering the hotel is located in Manhattan my room was very quiet. I did dine at the hotel restaurant and enjoyed a wonderful shrimp... More

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1 review
5 of 5 stars Reviewed 1 week ago

Great experience at the Hotel Indigo. Rooms are spacious and very clean. As a frequent traveler, it was one of the best check-in experiences I've ever had. Olivia at the front desk was incredibly friendly and outgoing and it got the visit off on the right foot. I'll be coming back for sure.

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Northport, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I loved the Hotel Indigo New York City, Chelsea! The staff was friendly and helpful. The room was clean and spacious. The area is fun with several attractions close. I travel to New York frequently and will stay here again soon!

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Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during our family trip to New York City in July 2014. The hotel is located very conveniently next to the metro station. For those traveling by car they have a deal agreed with car park nearby and you get a car park with substantial discount which is very important in New York. The rooms were... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stay here with my family for 6 nights. The room and bathroom are clean. The bed is good but pillow is too soft me. It will be great, if the room have more space. Hotel location is near the subway so it's easy for sightseeing. Staff is very helpful, my sister drop her iphone so she have to buy... More

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from a one night stay at the hotel indigo. When in NYC I typically stay in midtown, so the Chelsea area was new for me. The hotel itself was very nice and modern. The rooms were clean and beautifully decorated. They are small, but I have stayed in smaller rooms in NYC for double the price.... More

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United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here April 2013, the hotel does not look appealing from the outside. The bellman was great, very attentive. Check in was breeze, asked for a room with view and was given one. I booked through Hotwire and was charged $130 a night. Not bad considering NYC. Room was small but we didn't spend much time in there. The... More

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Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 West 28th Street, **Rooftop & Restaurant -Under Renovation**, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#44 Best Value Hotel in New York City #105 Luxury Hotel in New York City #126 Business Hotel in New York City #126 Romantic Hotel in New York City #220 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 
Number of rooms
122

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