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All 446 New York City hotels

Hotel Indigo New York City, Chelsea

4.0 of 5 Hotel   |   127 West 28th Street, **Rooftop Bar-Opened Seasonally**, New York City, NY 10001 (Chelsea)
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Ranked #188 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Robert R Boston, Massachusetts
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847 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel itself I would give 4.5 stars. It was clean, a little funky and the staff was fine and the price was good. My only complaint (and it is minor) was the shower - no tub. It is one of those eclectic things that doesn't have a shower curtain but has half a glass wall. I never really got... More

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Arlington, VA
Top Contributor
163 reviews 163 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We requested and received a room on a high floor, and the space was small but nice. The wall murals in the rooms and along the hallways are weird and meaningless but inconsequential to the overall feel. The desk staff were excellent. The gym was tiny but adequate. 28th street is not quite Chelsea, it's really the south end of... More

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Bristow, Virginia, United States
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

3 night stay, noisy elevator on hotel under construction next door but was only during the week. Need better towels. Rest was great. Blocks from the garden, ESB and times square. Staff friendly and held luggage after we checked out.

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was excited to be here. I've heard good things about Indigo. I really love the decor and being away from Times Square. But then the little niggles started. The room air con was too loud. My shower drain was blocked. The I paid $20 for breakfast only to given the $12 continental. The last one was overturned after complaining.... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear ShawnC777, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the air conditioning, shower condition and breakfast selection which was unacceptable. We will address these concerns. I assure you the feedback of our hotel will be reviewed and most... More

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 3 weeks ago

Best service, excellent food, great value! We were so happy to stay at Hotel Indigo and enjoy their amenities. We especially loved their restaurant Blu which is on property and serves great meals. Their staff & manager are very hospitable & have great service especially Iris & Billy. We loved everything including the bar service.

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Chicago, Illinois
Top Contributor
97 reviews 97 reviews
53 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with a friend for three nights this past weekend. Honestly, I chose it because it was the best price for the time, but it offered so much more than a great price. Overall, this was an excellent hotel. Friendly staff were present throughout my stay. I thought the décor was modern and comfortable. Just right. While I... More

Was this review helpful? Yes 2
Pittsburgh, PA
Top Contributor
58 reviews 58 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel Indigo is a real find in the heart of Chelsea. It's clean, very conveniently located, reasonably priced, and close to a ton of restaurants, attractions and transit options. While the rooms aren't the largest or poshest that you'll find in New York, they are clean, modern, and equipped to provide everything that you could want or need for... More

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Dallas
2 reviews
5 of 5 stars Reviewed March 13, 2014

I I loved this hotel. Reasonable, beautiful, comfortable. Great service. Great little bar and bites downstairs. Great business center. Walked a block through the flower district to get to everything I needed. Would stay there again for sure.

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Texas
Top Contributor
148 reviews 148 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 5, 2014

stayed here on new year's after arriving in the city. we did not have any reservations coming to nyc, so we walked in the hotel, asked for available rooms and got a room for about $320/night (pretty cheap for nyc, not to mention new year's!) the room was decent size for nyc and nice and remodeled. i really enjoyed my... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 3, 2014

This hotel was great. My wife and I loved the location, especially that it is only a few minutes walk from Penn station. Accommodations are everything you would need, amenities include a decent size fitness center and restaurant/bar. It does not seem hectic and busy like many New York hotels often do. Nice that IHG rewards club members get a... More

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HotelIndigoNYC, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Jonathan W, Thank you for writing about your positive experience at our hotel. We are delighted that you and your wife found our location in Chelsea an oasis away from the busy life of New York City, but close enough to attractions such as: Penn Station, Madison Square Garden, and the Chelsea Market. In addition, we value all of... More

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Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 West 28th Street, **Rooftop Bar-Opened Seasonally**, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #188 of 446 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
Official Description (provided by the hotel):
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 
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