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Hotel Indigo New York City, Chelsea

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127 West 28th Street, Restaurant and Rooftop Now Open, New York City, NY 10001
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1 room 1 guest
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Hotel Indigo New York City, Chelsea
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1,064 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall a good stay - the rooms are spacious, comfy and quiet. Could do with some extra plugs in the room though! Shower and bathroom is great. My only disappointment was the breakfast - very disappointing service (stressed and rushed, and not very accommodating to switching items in/out), the menu is poor and I though the food quality was poor... More 

Was this review helpful? Yes 2
Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Overall had a great time with a very courteous, polite, and accommodating stay and service. =) This hotel is close to incredible sightseeing, stores, and the water. It makes for a remarkable place to visit at least once.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here in Sept 2014 for 5 nights as a base for exploring NYC. We found the hotel room to be clean and comfortable. The room was very small but we were only there to sleep. There was a bit of street noise during the night ie, sirens, garbage and delivery trucks and car horns but you have to... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel! stayed with my husband for a weekend in August 2015. We were looking for a nice hotel pretty close to Madison Square Garden, and this turned out to be a great choice!! The hotel is a 5 minute walk to MSG and has everything you need right around it. The room was nice, a little on the... More 

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New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In the depths of the Big Apple lies a Hotel of peace and contentment they call it the Hotel Indigo. It is clean,friendly and in a great location away from the insanity of mid town but close enough to be near major attractions

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The front desk and especially the housekeeping staff are great here. Rooms are always made up promptly after you leave. The bathroom items are always replenished, and above all the rooms are clean and quiet and have very comfortable beds. It's right in Chelsea and near a lot of restaurants and shopping. And close to several subway stations. I will... More 

Was this review helpful? Yes 1
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I like their service. Rooms are comfortable ,very clean bathroom, the best food in rooftop. breakfast s lovely , friendly staff , perfect location. This place is good for family tour and small trips with friend circles. Thumps up!

Was this review helpful? Yes 1
Christchurch, New Zealand
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It wasn't bad, don't get me wrong. And the staff did try to help, but I imagine only within their own internal processes. So they couldn't find my booking in their own system, even though I had the confirmation from Booking.com Ringing Booking... had to be suggested, but even then administrative troubles ensued. Which I imagine can happen, I won't... More 

Was this review helpful? Yes 3
HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear stephen2d, Thank you for taking the time to share your feedback. It is regretful to hear of your check in experience and that your stay fell short of your expectations. Please rest assured that this is not typical here at The Hotel Indigo Chelsea, and would like for you to contact me directly next time you visit NYC so... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was comfortable, bathroom very clean, decor amusing, and Security no one can get on elevator without card. Breakfast was delicious, order the fruit- big portion, and location is perfect near Madison Square Garden.Will stay again.

Was this review helpful? Yes 4
New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The food at the roof top was OK and the wine selection wasn't the best. The location does boast an amazing view of the Freedom Tower. Great in the summer. Would consider going back if they updated the menu

Was this review helpful? Yes 1
HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear BurgessN, Thank you for your preference towards The Hotel Indigo Chelsea. I am happy to hear that you were able to enjoy the view from our Roofbar and will share your comments with our Food and Beverage Department. More 

Hotel Review Summarization

What travelers say

  • Very clean(11)
  • Great location(8)
  • Rooftop bar(7)
  • Penn Station(7)
  • Times Square(7)
  • Flower district(6)
  • Roof top bar(6)
  • Comfortable bed(4)
  • Hardwood floors(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Two Double Beds Room (13)

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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