We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo New York City, Chelsea

4.0 of 5 127 West 28th Street, **Restaurant Under Renovation Until Oct 3rd. Rooftop Bar Now Open**, New York City, NY 10001
Hotel website
Hotel deals
Special Offer
Special New York Savings!
#197 of 453 Hotels in New York City
889 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Indigo New York City, Chelsea
Professional photos View all
Browse nearby
Hotel Indigo New York City, Chelsea
Write a Review

889 reviews from our community

Traveler rating
    396
    344
    95
    31
    23
See reviews for
116
331
95
187
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel last weekend. The best part is the location - it's on the same block as the subway stop for the 1 train, and walking distance from many areas such as the West Village. It was only a five minute cab ride to Grand Central. The staff was friendly and helpful. It was also nice and... More

Was this review helpful? Yes
West Bloomfield, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for a long weekend in May and was pleased. It has a boutique feel. The rooms are decent sized, quiet, and the beds are comfortable. The desk staff were very friendly. The bar/restaurant area leaves something to be desired - but in NYC you have far more appealing options than a hotel bar! Really liked that... More

Was this review helpful? Yes
Corona del Mar, California, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

What a pleasant surprise! This was our first stay at Indigo, Chelsea, but wanted to be in this general location. The room was large for an NYC hotel - pleasant and the bed was terrific. Even though we were in an outside room, the windows are such that you couldn't hear any street noise. We celebrated our anniversary at the... More

Was this review helpful? Yes
Newton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I traveled to NYC last week for a one night stay to work an event. I chose Hotel Indigo because I am familiar with the brand (I have stayed at the location in Newton, MA), and I wanted a hotel "close" to Penn Station. The hotel was about a 15 minute walk from Penn Station, less than a mile, which... More

Was this review helpful? Yes 1
HotelIndigoNYC, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Amelia C, Thank you for your writing about your experience at our hotel. We are pleased that you found the accommodations and location great. We understand your concern in regards to construction in our hotel. We are currently renovating our restaurant and rooftop lounge so we can provide our guests a better product. In addition, we are changing our... More

Olympia, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in NY for 6 nights and couldn't have been happier with this hotel. Yes, the rooms aren't large compared to hotels in other cities....but this is NY and space is at a premium. The room was very clean (love the wood floors over carpet for cleanliness). King size bed was very comfortable. We were on the back side... More

Was this review helpful? Yes 1
Atlanta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at an off-peak time so the rate was excellent. When checking in the clerk advised on the quieter rooms (trade-off is the view but the choice was mine) and when the idiot in the room next to me started smoking so much it wafted directly into my room, they dealt with it and upgraded my room. I love... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed the great location and the clean room. Given the hotels in the area this was the best value. The beds are comfortable, and whenever my friends and I are in NYC again we will book this hotel.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I came in from a 4 hour drive, they had unprofessional and rude staff. They weren't friendly or helpful. The rooms were very small and hospital like and The only thing that could've potentially been positive was the location. Which wasn't all that great itself, surrounded by cheap stores selling cheap fake merchandise.

Was this review helpful? Yes 1
HotelIndigoNYC, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Kayla S, Thank you for taking the time to write about your recent experience at our hotel. I wanted to first off apologize for the experience you had here. I am unsure what room you were staying in (low or high floor) but our back rooms are much larger, quieter, and do not provide much views. Our front rooms... More

Red Lion, Pennsylvania
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are beautifully decorated and well appointed. Staff was very friendly and helpful. The rooftop restaurant is temporarily closed for renovation but will be a welcome addition. The location is close to many points of interest. Only downside was continental breakfast that turned out to not be included in room rate.

Was this review helpful? Yes
Denver, Colorado
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The number 1 (7th ave) subway is right at the corner, so uptown or downtown trips are easy. 4 blocks from Penn Station made it easy for us to visit relatives on Long Island. We asked for a room facing the back alley. It was very quiet. No street noise. Air conditioner was not noisy. Staff was great, room cleaned... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Indigo New York City, Chelsea, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Indigo New York City, Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 West 28th Street, **Restaurant Under Renovation Until Oct 3rd. Rooftop Bar Now Open**, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Priceline, Booking.com, Travelocity, Expedia, Tingo, Cheap Tickets, Otel, Hotels.com, TripOnline SA, Odigeo and Agoda so you can book your Hotel Indigo New York City, Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

487 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (152)
Viewed
Room/suite (56)
Viewed
View from room (9)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (21)
Viewed
Dining (3)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (296)
Viewed
Amenities (15)
Viewed
One King Bed Leisure Room (99)
Viewed
Penthouse Junior Suite (29)
Viewed
Restaurants and Bars (70)
Viewed
The Hotel (70)
Viewed
Two Double Beds Room (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (7)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities