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Hotel Indigo New York City, Chelsea

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127 West 28th Street, Restaurant and Rooftop Now Open, New York City, NY 10001
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Hotel Indigo New York City, Chelsea
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Hotel Indigo New York City, Chelsea
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984 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Tisbury, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a visit there with friends and found it to be very friendly - the desk staff was very grounded and accessible - not uppity at all as you often find at boutique hotels. The rooms were a good size - much larger than the typical NYC hotel room and everything was very clean. The breakfast was delicious - fresh... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Checked into hotel which looks was under going some changes for the better. Rooms are pretty spacious especially for NYC standards (ask for a room in the back) Restaurant was great in terms of menu offering and price point. Front desk staff were amazing, by far the best I've seen. Very warm and welcoming, knowledge of everything in the area... More 

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Rockville, MD
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me first start by saying Nicole, the Front Office Manager, and her staff at the front desk are amazing. They are always willing to help you out, give you suggestions or directions. I haven't met a more caring or fun staff at a hotel yet! I work in the hospitality industry and have been a Front Office Manager at... More 

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13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were here in late March, and could not have asked for a better hotel. From the friendly welcome at the front desk, to the lovely comfy room, this is place is brilliant. It's situated extremely convenient to everything we wanted, quiet and clean and comfortable. And, it's on the most wonderful street in the middle of the Chelsea Flower... More 

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Sao Paulo, SP
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a good location and the staff is very friendly! The room had a great size and the bad was very big! I could rest very well and be renewed the next day for a long day of sightseeing tours. I couldn't visit the bar but I heard a lot that is great! Had a great experience!

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San Francisco
Top Contributor
100 reviews 100 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Indigo is a perfectly adequate and convenient hotel on 28th Street in Chelsea. The rooms are smaller than they seem on their website, but unless you are going to pay a fortune you're going to get a small room in New York. We were disappointed that our room was on the second floor overlooking the street, but it wasn't... More 

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HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear rhopelain, It is regretful to hear that we were not able to provide you with the quality of service that we strive for and will be sure to do better next time. I am glad to hear that you enjoyed your overall stay, from our hotel amenities to our convenient location. Thank you for taking the time to review... More 

Chicago, Illinois
Top Contributor
102 reviews 102 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel for the convenience and location to FIT. We were there for a school visit. It was located on a busy NY block in the floral district so it was a little hectic trying to navigate down the sidewalks with all the deliveries. Otherwise I was pleased with the size of the rooms , staff was friendly.... More 

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Jackson, NJ
Top Contributor
97 reviews 97 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hotel Indigo in Chelsea, NYC, this past weekend and had a wonderful experience. The Hotel was very clean and well maintained. The front desk staff was charming and solicitous as was Iris our server at the restaurant. We could not have been made to feel more welcome. We were particularly pleased when "Billy," the bellman and... More 

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Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location with access to everything we wanted, and the quietest place I've ever stayed in NYC. Located in the middle of the block, so very little traffic noise. Rooms are well appointed and do not feel as small as I'm sure they measure.

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Newark, Delaware
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very convenient to Penn Station, about 4 or 5 blocks, an easy walk. The room was very clean. The bed was extremely comfortable. The staff was super friendly and accommodating. I would stay here again and would definitely recommend to others.

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Staying in Chelsea

Neighborhood Profile
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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