We have just returned from five nights at the Hotel Reserve. It is an excellent hotel and was great for our stay in Manhattan. Our room was spacious, clean and very comfortable. The bathroom was a reasonable size with a good shower and was kept very clean. The room came with tv, hairdryer, iron and ironing board and coffee-maker. Located... more

The reception staff were friendly and helpful. The rooms were clean and although a little smaller than expected, there was sufficient space for my friend and I. Also, for once, good lighting and mirrors! The area is safe and quiet as it is the financial district. There is however a noticeable difference between weekdays and weekends. Things do tend to... more

Excellent customer service and rooms. my only complaint was the noise coming from the ice machine. more

I needed to stay near Wall ST. and this hotel was perfect. The room was perfect in every way - clean, comfortable, quite and nicely updated. Staff was very nice and helpful. Yes, I would stay there again. more

This is a (relatively) newly- opened hotel in lower Manhattan. We got a fantastic opening rate deal for a double queen room in August. The hotel lobby is small, as are the rooms, but this is no major problem for those just wanting to sleep after a long day's sightseeing and/or shopping. The room was spotlessly clean, the bathroom really... more

Although the room was small it was well equpped and the bed was extermely comfortable. The staff were extremely helpful and put right any problems within minutes. The location was ideal for sight seeing. I would stay again! Really good value for money more

A friend and I stayed at Hotel Reserve 9/4 – 9/7 and overall, had a great experience. We arrived at the hotel around 10am on 9/4 – several hours prior to check-in. The desk clerk at first had an issue finding my reservation (which I made on Travelocity) but then it turned up on my computer. She told me the... more

It really pains me to write something negative about the Reserve because everything about the hotel was excellent except for the one thing that can not be changed - the size of the room. Location, cleanliness of the room, staff - all were top notch. For a person traveling alone, I think it might have been fine but for two... more

Myself and three girls came here for a girls weekend. We booked out trip with travelocity and encountered a snag in the trip upon arrival at the hotel. It turned out there was a communication error between travelocity and the hotel and they never received our reservation. We spent the first night at a hotel near JFK and the following... more