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The Gracie Inn

2.5 of 5
502 East 81st Street, New York City, NY 10028
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The Gracie Inn
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The Gracie Inn
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168 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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california
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

My wife and I arrived at the hotel in the afternoon, last November, on to find the room a filthy mess. The bed was a mess and extremely uncomfortable. The "table" was so old they wouldn't even take it at a Goodwill. Utensils nonexistent. We had to keep asking for toilet paper and other basic amenities. This was supposed to... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 23, 2014

We enjoy our stay in this little hotel. The staff was nice and helpful. The room were cozy and the one for my kids spacious. Breakfast is fine, you have juice,fruit, bread and tea or coffee. It is in a quiet neighborhood and you can take a nice walk on the east river and grab a coffee on your way... More 

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Oradea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2014

First step look at the rates- this is one of the best location at the respective rate in Manhattan. It is at 10 minutes away from Central Park and 20 minutes from all of the big museums. Small room, old furniture - this is the charm of New York . You don't need more than a good bed - and... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 18, 2014

The room was disgusting, door fell of cupboard t.v. did not work no one came to repair anything, room wasn't cleaned unless we paid extra. The Manager couldn't care less, breakfast uhh. Don't stay there.

Was this review helpful? Yes 4
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2014

I stayed there with my two daughters (7 and 13) for one night. We were promised two bedroom suite, each with a double bed. When we arrived (at 6pm) the keys were not where they were supposed to be for pick up, which was a little distressing. We knocked at the door to another visitor, who could guide us, how... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed November 18, 2014

I really enjoyed this hotel. It gave an amazing old New York feel in a great location. We were close enough to get on the metro and subway to go anywhere or just enjoy the awesome shops around the blocks. The value compared is a no brainer! I will definitely be returning to this hotel :-)

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Savannah, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

What a miserable place. After six o’clock you get an email telling you how to get in. No one had warned me, so it was just lucky that my iPhone can get emails. If the hotel planned (as it seems it does) to have no one on duty after six, they should have alerted me at booking and asked if... More 

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Gracieprnyc, Manager at The Gracie Inn, responded to this review

Dear Ruth M, At the Gracie Inn Hotel, we take customer service and satisfaction very seriously. Thank you very much for your comments and I apologize sincerely that you were not completely satisfied with your stay. In the past few weeks, we have been working very hard to resolve and fix many of the issues we were having- yours included,... More 

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 23, 2014

This place was a huge disappointment! HUGE!!! We stayed from 10/16-10/19 and if I hadn't already paid in full I would've left after the first 5 minutes. I should have known something wasn't right when Gracie Inn charged by credit card 5 days before checking in. I called to ask why they hadn't waited till I check in on 10/16... More 

Was this review helpful? Yes 1
Gracieprnyc, General Manager at The Gracie Inn, responded to this review

Dear ZGirlAmy, At the Gracie Inn Hotel, we take customer service very seriously so we are disappointed when we find reviews like this from any guest who had anything less than a pleasurable experience. It is true that the city was doing some routine maintenance on the plumbing system, turned off our hot water, and forgot to turn it back... More 

Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014

Where to start. This hotel was really really reaaaaaaally NASTY. Overpriced dirty and the website is misleading/ false advertising. No one to greet you upon arrival. No complimentary water. Freezer was iced up. Dirty foyer stairs and carpet. Ancient lift. Television didn't work. Remote was missing. Sheets were unchanged with hair and dirt when we arrived. Floors were sticky. Bed... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 17, 2014

By The Looks Of This Place Its Well On Its Way Of Being Labeled As A Shelter Than A Hotel Because This Place Is An Absolute Dump. Poor Management And Rude Unprofessional Staff. If You Ever Had The Blessing Of Seeing Any Your Whole Stay There. Read All Reviews. Take Warning. All Good Reviews Have To Be By Management Themselves.... More 

Was this review helpful? Yes 3
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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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