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Hotel Grand Union

3.0 of 5
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34 East 32nd Street, New York City, NY 10016
Hotel Grand Union
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Ranked #333 of 464 Hotels in New York City
A recent review
5 of 5 stars Reviewed April 8, 2013
TeamFritz Alexandria, Virginia
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Grand Union
See the most recent reviews
Alexandria, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

This was a super clean and friendly establishment just a few minutes' easy walk from Penn Station (and Time's Square, and the Empire State Building, and and and...) Not only were the rooms in immaculate condition, as soon as we turned the lights out for bed time it was pitch black and perfectly quiet! A divine location downtown like this,... More 

Was this review helpful? Yes 3
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you for taking the time to write about our hotel and saying such gracious things about us. The best compliment we can receive is when guest say they will return to our hotel. From all of us to you we thank you and look forward to seeing you on your next visit. More 

Cordoba, Argentina
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 7, 2013

It was an excellent choice to stay two weeks in the city. The room was very comfortable. It was very clean. The breakfast is basic. The elevator is really slow but you can use the stairs or wait until it shows up but it didnt matter to us cause we were on vacations. No worries, you´re in New York. I... More 

Was this review helpful? Yes 1
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you for taking the time to say such kind words about our hotel. Staying with us for two weeks really gives you a feel for our hotel and our staff. We are happy you found the accommodations pleasurable and we hope to see you again in the future, More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

We happened upon this midtown hotel through an Expedia package, and would definitely stay there again. It's a great location - A few blocks away from the Empire State Building, about 10 blocks down from Grand Central Station, and right near the subway. The staff was very friendly... Korhan was always sure to ask how we were doing and made... More 

Was this review helpful? Yes 2
Ben Z, General Manager at Hotel Grand Union, responded to this review

I am curious what did you think of the location? I kid of course thank you for taking the time to praise our hotel staff and the location. We can make the rooms clean we can make comfortable beds Korhan is truly a great gentlemen and we appreciate you saying as much. However when you are located at the corner... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

I must say that it was Surprisingly quiet quiet for the city that never sleeps. I had a long flight, needed and got great sleep! My second stay! Will definitely come back again for my next visit to NY!

Was this review helpful? Yes 2
Ben Z, General Manager at Hotel Grand Union, responded to this review

From the city that never sleeps but we will let you rest if you like. Sometimes all you want is a quiet room comfortable bed a hot shower and no surprises. And if we were able to provide you with what you required we are pleased to do so. Thank you for staying with us and taking the time to... More 

coatbridge
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 27, 2013

great wee hotel in midtown manhattan, room very clean and also cleaned every day. staff all very helpful especially when we arrived and they couldnt find our reservation as the agent hadnt passed it on; they were so helpful and sorted it and also helped me recieve a refund back from the agent as I had to stay in a... More 

Was this review helpful? Yes 2
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you for taking the time to say a few words about our hotel. I am so pleased to hear our staff was helpful polite and efficient. I am so glad things were straightened out with your booking agent and we were able to help you with the situation. From all of us here at the hotel Grand Union we... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

We brought a group of 10 college students for a spring break trip to the city. The hotel staff was very helpful in every detail. The rooms were clean, but a little dated. Perfect for the price. The free continental breakfast was a definite plus.

Was this review helpful? Yes 3
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you for staying with us and also for taking the time to write about us. I am pleased our staff was helpful of course you made it easy by having such a well behaved and organized group. Free breakfast and free WIFI are huge hits here at the hotel. We look forward to your next visit and are pleased... More 

South Jersey
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 25, 2013

I was stuck in the city VERY late at night and needed a place to stay so I jumped on Hotwire and Hotel Grand Union was the hotel I was assigned. I was a bit nervous because I usually read through all reviews before booking a hotel. I didn't know what to expect because the Hotwire stars level was quite... More 

Was this review helpful? Yes 1
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you taking the time to write about your experience in our hotel. I do apologize for the inconvenience at check in however I am glad we were able to correct the mistake and make the rest of your stay enjoyable. I am sorry you were unable to enjoy our free breakfast it is as you mentioned very popular with... More 

Kusadasi, Turkey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2013

We stayed at this hotel in Manhattan NY for a couple of days and we loved it! It was very close to the Empire States building and we were offered incredibly cheap prices for such a quality and location! The room was very clean and comfortable. The staff was hospitable and catered all our requests during our stay. At the... More 

Was this review helpful? Yes 2
Ben Z, General Manager at Hotel Grand Union, responded to this review

Wow anytime the word fabulous and our hotel are used in the same sentence it makes us smile. Tony will be ecstatic to hear you are recommending him so highly. I speak for our entire staff when I say thank you for speaking so highly about our service it is something we take enormous pride in at the hotel .... More 

Chatteris, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 16, 2013

Stayed three nights in this hotel. Booked as budget stay and thought it really good value for money. In the heart of the city a block or two from Empire State Building.Bus stop for sightseeing just around the corner. Staff were friendly and welcoming and very helpful. booked sightseeing tour via the hotel reception. Room was comfortable and clean. No... More 

Was this review helpful? Yes 3
Ben Z, General Manager at Hotel Grand Union, responded to this review

We thank you for taking the time to write about our hotel located in the heart of New York City. We appreciate the kind words concerning our staff we work very hard at being friendly and helpful. New York is known for some of the greatest restaurants in the world and you are correct there are plenty to choose from... More 

Yekaterinburg, Russia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 15, 2013

Location of the hotel is just perfect. It's right in the middle of Manhattan. 2 min of walk to Empire State, 10 min to Times Square or Flatiron or Grand Central. There it nothing bad inside, the rooms are small but cozy. You can use WiFi inside the rooms for free. The connection is slow but enough for the mails... More 

Was this review helpful? Yes 2
Ben Z, General Manager at Hotel Grand Union, responded to this review

Thank you for taking the time to comment on our hotel. You cannot beat a location where the Empire state building sits outside your front door and Broadway is a ten minute walk. We are very cozy and we pride ourselves on being the best and cleanest hotel we can possibly be at all times. We look forward to seeing... More 

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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