me and my partner stayed here december 15-20 2011. it was everything we could of hoed for, for the price. good clean room, comfy bed, good flatscreen tv, great location, friendly staff. very impressed, would definately stay again

This is a small hotel and short on amenities. It is however in a great location on 33rd between Park Avenue and Madison. A few steps away is the #6 subway. Previous comments suggested rooms in the back due to the street noise in the front rooms. We asked for and received a room in the back and it was... More

Good location, close to metro. Our standard double room was very expensive. WIFI barely functional. Clean upgraded room. Lots of street noise. Maids were friendly, reception staff not so much. At night they can't even look away from TV to great guests.

We had two hotels in NYC while we were there, and this one was just average. It was just okay, if you don't plan on staying in your hotel during the day and just need a place to crash, and you are really tired, then the flat not so cushy beds are fine. The linens were clean but not spotless.... More

This is the only hotel among my reviews that I really want to share it immediately after my stays. And these are the reasons: 1) My trip started in NYC, then to Orlando, and back to NYC. At first I stayed in Jersey City, so I needed some hotels in NYC after I came back from Orlando. I sent emails... More

Very centrally located hotel just a stone's throw from the Empire State building and 50 metres from the nearest metro. It was our first time staying in NYC so location was important. The Grand Union didn't disappoint on that score and was a perfect base from which to explore this great city. After an initial mix-up regarding the bedding configuration... More

My fiance and I stayed here for a night before we took a cruise from the pier terminal. We took the train into NYC and it was so easy to get over to the hotel, which was excellent since we were lugging our bags around for the cruise. So the location is AWESOME! Although the rooms aren't big, I don't... More

We stayed in a family quad room for 6 nights. It had 2 twin beds and a queen bed. We were on the 4 th floor so we used the stairs most of the time. The view is looking at another building. There was a window a/c unit that kept the room cool plus we kept the other window open... More

I stayed there for 3 days. Location is perfect. Walking distance to Empire State Building, times square and you can also walk to central park. There are many places to shop and eat. Room was small and bed sheet was dirty. I had to ask to hotel stuff to change our bed sheets. Our room has no view so you... More