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All 446 New York City hotels

Hotel Grand Union

3.0 of 5 Hotel   |   34 East 32nd Street, New York City, NY 10016 (Manhattan)
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61%
Ranked #306 of 446 hotels in New York City
A recent review
5 of 5 stars reviewed 1 week ago
Danielle P Norwich, United Kingdom
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224 people have reviewed this hotel

Traveler rating
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    70
    10
    5
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Not sure why people are complaining...this hotel is excellent value for the price. A block away from the Empire State Building, a breakfast that filled me up till dinner, a QUIET warm room that was cleaned everyday and accommodating staff. Would definitely recommend to anyone going to NYC!

Was this review helpful? Yes 2
Bracknell, United Kingdom
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is a little gem, right in the city centre. We stayed 4 nights on the 10th floor in a back room without a view, but it was comfortable, and everything worked including the aircon which was needed as the whole hotel was on the warm side, even though it was cold outside. The sheets were changed every day... More

Was this review helpful? Yes 2
norfolk
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here 29th March 2014 for a week. Great hotel, friendly staff who were very helpful. We had a 3 person room at the back of the hotel, and had no trouble sleeping, although we walked miles every day. Good central location. Would recommend if on a budget, and would definitely come back.

Was this review helpful? Yes 2
Buffalo, New York
1 review
1 of 5 stars Reviewed 1 week ago

cold at night, creepy lobby and room, bad breakfast, only one staff on duty, so you have to pick it up anything you want at the front desk, i have never stayed a 3 star hotel like this before. more like a cheap motel on the road trip, which costs you 30 dollars a night. we have been suffering there... More

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shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - I thank you for your comments, please reach out to me so I can discuss your stay with us. Our apologies as we know your stay did not meet your expectations. Sincerely, Shawn 212-683-5890 More

Florence, Toscana, Italy
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel wasn't the best, but it was a clean place to crash after a long day of walking around and a long night of dinners and going out on the town. The location is perfect too, since it is not right near Times Square, but still a quick walk over the 5th Ave.

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks so much for your comments, we are happy you enjoyed your stay with us and hope you choose us if visiting New York in the future. If doing so, please contact me directly. Many Thanks, Shawn 212-683-5890 More

Lexington, Kentucky
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a hidden jewel in NYC, the staff is very friendly and the hotel was a great value for my rate. I am new to the area and the desk recommended lunch at the Silo Cafe across the street, the food was excellent and very conveniently located. I stayed on the 9th floor and had an amazing view... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Many thanks for your comments! Any and all comments are appreciated and we are very happy you enjoyed your stay with us, please reach out directly to me upon making your next reservations for our best deals. Many Thanks, Shawn 212-683-5890 More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hi I have been there in Grand Union in room no 808 for 15 days and enjoyed absolutely great hospitality. THe front desk was very helpful all the time and the room was cleaned properly .Wifi speed in the room is excellent was able to work on my cell phone and laptop without any problem . Appreciate the morning breakfast... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks so much for your comments, I will pass along to Jack as we appreciate this very much. If you need any assistance with any future reservations please feel free in contacting me directly. Many Thanks, Shawn 212-683-5890 More

Apex, North Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My Cousin booked 2 rooms for a family weekend! I've stayed in 2 other NYC hotels, and this is my favorite so far. We had a great time and the staff was very nice. Jack was very friendly and so was Tony. Their continental breakfast was limited to 2 items and I thought that it wasn't much, until I left... More

Was this review helpful? Yes 5
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thank you for your comments and we are glad you enjoyed your stay with us! Please contact me directly for your next visit, I will be more than happy to make your reservations. Many Thanks Shawn 212-683-5890 More

Charlottesville, Virginia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was amazing! The room was nice and cozy and not very large, but roomy - about normal from what I hear about NYC hotel rooms! It's an older hotel, and is kept as such. My room had been remolded nicely : It had a personal coffee maker, nice luxurious bathroom and comfortable bed. They were so accommodating about... More

Was this review helpful? Yes 3
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We are very pleased you enjoyed your stay with us! Please contact me directly for future reservations in New York for the best deal! Many Thanks again! Shawn 212-683-5890 More

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Where do I begin. This was one of the worst hotels I have ever stayed in. It was dirty, noisy, cramped and a huge disappointment. It was such a traumatic experience it has taken me 3 months to get over it enough to write this review. We booked for 5 nights from 20 - 25 December. When I booked it... More

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We clearly did not meet your expectations and I apologize on behalf of the property for your last stay. When you have a moment could you give me a call so i can try and make this up to you? Our deepest apologies. Shawn 212-683-5890 More

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Additional Information about Hotel Grand Union

Also Known As:
Grand Union Hotel New York
Grand Union Hotel
Grand Union New York City
Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#177 Business Hotel in New York City
#281 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Grand Union 3*
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