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All 451 New York City hotels

Hotel Grand Union

3.0 of 5 Hotel   |   34 East 32nd Street, New York City, NY 10016 (Manhattan)
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62%
Ranked #310 of 451 hotels in New York City
A recent review
3 of 5 stars reviewed 3 weeks ago
Cassandra H Boston, Massachusetts
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273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The price, location, and the the triple-bed room were the draws for us. The hotel is like a "hole in the wall", with not even an ice or vending machine for cold water on a hot day, and one tiny elevator which, after a 10 minute wait, was too full to accommodate us with all our luggage anyway. The room... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We are truly sorry for your past stay with us, please try us again and we will do our best to ensure a great stay. The hotel is planning a huge renovation for early 2015 and the change to the product will be significant. Please give me a call when you have a moment so I may... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

The staff was very helpful and polite and the hotel spaces and rooms very clean. Furthermore, the hotel was located very close to the beach and seaside road and also close to a supermarket. In case you visit the island with your car or if you decide to hire one, there is parking space and the hotel has a direct... More

Review collected in partnership with trip.ru

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Hi, I believe you may of reviewed my hotel by accident? The one you reviewed seems to be on a beach, we can only wish. Yours truly from New York City. Shawn 212-683-5890 More

Slovenia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good things first. Good location ( near Empire state building), cleanliness and nice staff. Probably the most important things. Especially cleanliness. But there are issues. Hotel is quite worn-out; old beds, furniture and equipment. And no wardrobes in the rooms. Just hangers on the pole. Tiny showers. Room with a bath is much better option. Elevator is painfully slow. So... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for your feedback, we are fortunately going through a large renovation and all the items listed will be rectified so we do hope you will try us again. If that is a possibility or if not please give me a call directly. Many Thanks, Shawn 212-683-5890 More

slovenia
Top Contributor
66 reviews 66 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

- central location, walking distance to sights (empire st.building, times square, flation ...) - subway station (6) right next to it - rooms at the back (e.g. 605) very quiet at night (except for air conditions that you hear from other rooms), but quite dark (very little natural light, windows open only slightly, so you can't really get fresh air)... More

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for sending us your feedback, we truly appreciate it. With our scheduled renovations you will see a vast improvement to the product and we hope this will bring you back to try us again, if that is a possibility please give us a ring directly to assist with your reservation. Many Thanks, Shawn 212-683-5890 More

Augusta, Georgia
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very conveniently located to many attractions. It is within walking distance of some great shopping. The rooms are clean and comfortable and very little street noise. The elevator is too small for this hotel and you have to wait a while for it. Staff is very friendly and helpful. Breakfast was a good surprise.

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Many Thanks for your comments and we are happy you enjoyed your stay with us. We will be adding another elevator during the renovation so I hope you will try us again. If you could give us a call directly we would truly appreciate it, many thanks. Shawn 212-683-5890 More

Craigavon, Northern Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

Hotel Grand Union is an ideal hotel for a city break. It is only 5-10 mins walk to Empire State and about 2 mins walk from 34th Street, great for shopping. The hotel is very clean and our room was cleaned everyday. The staff were very friendly and very helpful. Beds were very comfortable and we had issues getting a... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Many thanks for your feedback, with the renovations set we will be able to both upgrade the AC system in the hotel by providing a centralized system and we will also have a larger space for breakfast. Many thanks for trying us and we hope you will try again very soon. Please call us direct if you... More

Viernheim
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

We were at the Grand Union hotel for 7 nights and we were absolutely happy about everything. There is a subway station nearby in 33rd street from were you can drive to every interesting place or sight you want to visit and the Empire State building is only a 10 minute- walk away. The hotel offers a nice breakfast opportunity... More

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We truly appreciate your feedback and we will give Jack a special gift for him taking such great care of you and ensuring your item was returned to you. Thanks so much and please call us direct upon making your next reservation in New York. Many Thanks, Shawn 212-683-5890 More

Zagreb
2 reviews
5 of 5 stars Reviewed June 4, 2014

Hotel is central, clean with amazingly nice staff. No luxury, but given the location and quality of service it is an absolute bargain! My father had his birthday during his stay there and they were so so nice that they made him a card and made a special treat for him. Staff in general, especially Korhan, are so friendly and... More

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We are very happy your experience was a great one, we only hope to duplicate this each and every time. Please come again and when making your decision please contact us directly and ask for me or Korhan and we will be happy to assist. Many Thanks, Shawn 212-683-5890 More

Chesapeake, Virginia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

if you ask for a room in the back! A great view of the air shaft but who cares when traffic and city noise is non-existent! Am I right? Convenient: We took Amtrak in to the City and walked the several blocks straight down the street to Hotel Grand Union's front door. Subway stations are less than a block for... More

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks a bunch for your feedback, after renovations the AC issues will go away with a more centralized system in all guest rooms, so please come back and try us again. Thanks again for your comments and we are glad you enjoyed your stay with us. Many Thanks, Shawn 212-683-5890 More

Top Contributor
56 reviews 56 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 30, 2014

We were visiting the city with my husband's college roommate and wife to meet some of their fraternity brothers they hadn't seen in over 50 years. Location was most important to us and The Grand Union filled the bill. Breakfast was fine as noted by others with the bagels, pastry, and also a large fruit salad. Our rooms were very... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for you feedback! After renovation the hotel will be transformed so please try us again and book through me for the best deal. Many Thanks, Shawn 212-683-5890 More

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Additional Information about Hotel Grand Union

Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Grand Union 3*
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Also Known As:
Grand Union Hotel New York
Grand Union New York City

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Amenities

Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#185 Business Hotel in New York City
Hotel Class
Number of rooms
88

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