We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

Hotel Grand Union

3.0 of 5 Hotel   |   34 East 32nd Street, New York City, NY 10016 (Manhattan)
Hotel website
Hotel amenities
Save Saved
You added Hotel Grand Union to your Saves list
Hotel Grand Union
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
62%
Ranked #309 of 452 Hotels in New York City
A recent review
3 of 5 stars reviewed 1 week ago
Fiz21 England
Write a Review

295 reviews from our community

Traveler rating
    59
    127
    93
    10
    6
See reviews for
77
109
17
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
England
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first time in New York and after researching some hotels the location of this hotel seemed appropriate from the reviews read. It certainly was correct. A overall good hotel with clean rooms. The décor of the hotel is dated and the hotel does need renovating but if you are like me we only came to the hotel... More

Was this review helpful? Yes 3
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for your feedback, as you mentioned the hotel is going through a major renovation which will include several suites that will give you the space needed while in the room. Please give us another shot after renovation and contact me directly so I can get you into a bigger room. Many Thanks, Shawn 212-683-5890 More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff were very polite and the hotel had very good wifi reception. Rooms in New York are generally fairly small but ou room was tiny and had a sewerage pipe running through the bathroom. Had booked a smoking room but given a non smoking room. Room was so small that when you went to the toilet, the smell would linger... More

Was this review helpful? Yes 2
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for your feedback, i am sure with our upcoming renovation you would be pleased if you give us another opportunity. Please contact me directly. Many Thanks, Shawn 212-683-5890 More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at the Hotel Grand Union back in February for a little over 2 weeks. We are a young couple and were just looking for a cheap hotel in a good location. The location was definitely ideal, only a block and a half from the Empire State Building, subway station less than 100 paces down the... More

Was this review helpful? Yes 3
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - I thank you for your feedback, With our planned renovation this hotel will be transformed with all the items mentioned replaced. Please give us another shot and contact me directly so i can look after your reservation. Many Thanks, Shawn 212-683-5890 More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Seeing the mixed reviews before I arrived made me slightly worried, but this is actually a nice little hotel. It could do with some modernization but the rooms are big enough and very clean. There was some cardboard taped to my window I assume to keep out a draught, which didnt look great. The location is great, near penn station... More

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks for your feedback, with the renovation of the hotel the breakfast space will eventually be more expansive. I apologize for the lack of space as I no this is a hassle. Please contact me so I can ensure a better stay next time with us. Many Thanks, Shawn 212-683-5890 More

Perth, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room on 8th floor facing the street was quite comfortable, but not luxurious by any measure. We noticed no street noise, with the in-window airconditioner on, and the mini fridge was well appreciated. In New York, where there's so much to see and do in the city, we didn't want to spend much time in the hotel room, so... More

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thank you very much for your feedback, As we enter 2015 the hotel will be undergoing a massive transformation with the addition of an elevator, all new furnishings etc..We sure hope you try us again and please contact me directly so I may look after your reservation. Many Thanks, Shawn 212-683-5890 More

Accrington, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean basic hotel. Nice polite staff. When in NYC you really only need somewhere to put your head as there is so much to do/see during the day. Absolutely fantastic location to visit all the major tourist attractions of NYC. Would easily stay here again!

Was this review helpful? Yes 4
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thank you very much for sending us your feedback, we hope that you will contact us directly for your next visit to New York! Many Thanks, Shawn 212-683-5890 More

Istanbul, Turkey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

good location at the hearth of NY. clean room, good housekeeping. friendly staff. 10 floors hotel with one lift only. u can imagine the crowd until 11am. some rooms with no view. stay at floors that you can walk. very basic breakfast. if you will not spend your whole day in the room then it is a clever vhoice...

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks a bunch for your feedback! We are installing a second lift starting in January 2015, you must come back and try our new hotel after completion! Please contact me for updates and your next reservation. Many Thanks, Shawn 212-683-5890 More

Devon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This very reasonably priced hotel was such a delight to find. On arrival we were told they didn't have two rooms for our family of four, they were very apologetic and offered a 'Jack&Jill' room with connecting door for the price of one of the original rooms we had booked, or we could have a very large family room,again at... More

Was this review helpful? Yes 3
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - We thank you so much for your comments and truly hope you return to us soon! Please contact me directly for the best rates! Many Thanks, Shawn 212-683-5890 More

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in July 2014. Hotel staff are very friendly and helpful and the 24 hour reception is good. The location is great, walking distance of most of the attractions you may want to visit, we used the sub way too. The rooms were cleaned daily and had every thing we needed. The complimentary breakfast was good. Would stay... More

Was this review helpful? Yes 1
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thanks so much for your feedback! We are very happy to hear you enjoyed your stay with us! Come back soon!!! Many Thanks, Shawn 212-683-5890 More

Dublin, Ireland
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 10, 2014

I stayed here in July. The hotel is in a very good location, 2 blocks from the empire state building and the green subway line is on the corner if you go right when you leave the hotel. The staff were very friendly and helpful on check in and throughout my time there . The hotel itself and the rooms... More

Was this review helpful? Yes
shawn959, General Manager at Hotel Grand Union, responded to this review

Dear Guest - Thank you very much for your comments from your last stay with us! After we renovate we hope that you will return and try our new hotel! Please call me direct for the best rates, Many Thanks Shawn 212-683-5890 More

Owners: What's your side of the story?
If you own or manage Hotel Grand Union, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Grand Union? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Union

Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Grand Union 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Cheap Tickets, Tingo, Agoda, Priceline, Hotels.com, TripOnline SA and Venere so you can book your Hotel Grand Union reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Union Hotel New York
Grand Union New York City

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
View from room (4)
Viewed
Dining (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities