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Gild Hall - A Thompson Hotel

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15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
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Gild Hall - A Thompson Hotel
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Gild Hall - A Thompson Hotel
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951 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel in downtown Manhattan. Walking distance from trains, WTC, restaurants. I was there for work but was accompanied by my partner and our 5 year old daughter. The staff were really great... helpful and friendly. The noise levels in the room are slightly high but that's downtown skyscraper land with lots of machines in the nearby buildings but I... More 

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Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear pixelwala, Thank you for the nice review - we are particularly happy that you mentioned our comfortable rooms as well as our helpful and friendly staff. Every member of our team is working hard every day to ensure the best possible experience for our guests. We do hope that your partner and daughter had an equally good experience. However,... More 

Portsmouth, New Hampshire
Top Contributor
55 reviews 55 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I haven't even checked out yet but I love this hotel so much I had to review it now! CLEAN, roomy, great Wall Street area location, lots of restaurants nearby, huge TV, comfortable bed, LOVE the decor... The restaurant in the lobby is very good and the staff friendly and very helpful. The glass of sparkling wine at check in... More 

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Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear MyBackPages, Thank you so much for taking the time to review your outstanding experience with us. We are extremely pleased to hear that you are thoroughly enjoying your stay with us and that we were able to positively surprise you. Thank you for sharing such warm feedback regarding our sophisticated ambiance with unique accents, in addition to our superior... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

my stay at gild was so restorative and lovely. the room was perfect, the bed was a slice of heaven. but nothing beat the front desk staff. i loved anthony, who went out of his way to track down my phone that i stupidly left in the Uber. from looking on the street in the dark, to downloading uber for... More 

Was this review helpful? Yes 1
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear mj d, Thank you for your wonderful review. At Gild Hall - A Thompson Hotel we truly believe in the fundamentals of hospitality and an unrivaled service where we live with the heart of an innkeeper. This belief is what drives our mission in celebrating individuality combined with genuinely caring for our guests. Thank you very much for highlighting... More 

Lincolnwood, Illinois, United States
Top Contributor
59 reviews 59 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Gild Hall is a nice boutique hotel in the financial district in what looks like a remodeled office building on a small street. Even with GPS, the cab driver couldn't find the hotel. The staff are excellent, very friendly and helpful. Rooms are clean with high ceilings, but could use brighter lights. My room was cozy, enough room for a... More 

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Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Bryan F, Thank you for your kind review. We are delighted to hear that you enjoyed your overall stay with us and thank you for highlighting our superior room product in addition to our friendly & helpful staff. We do hope that we will have the opportunity to welcome you back to Gild Hall - A Thompson Hotel in... More 

Stoke-on-Trent, England, United Kingdom
Top Contributor
82 reviews 82 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights which cost just over £500. The hotel is beautiful, big rooms which huge bed and TV. The room was very clean and modern. The bathroom floor is a death trap - slippy when dry! The reception staff were helpful and friendly and checking in and out literally took a minute. The closest subway is a... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Joanne H, Thank you for your wonderful comments about your recent trip to New York City and your exceptional experience while staying at Gild Hall - A Thompson Hotel. We are thrilled to hear that you found our service, room product and location to be outstanding. We look forward to the privilege of welcoming you back in the near... More 

Geneva, Switzerland
2 reviews
4 of 5 stars Reviewed 1 week ago

We spent 5 days at Gild Hall a month ago and overall we were pleased with the hotel. The room was big enough (especially for NY), very clean, comfortable and very quiet although the hotel is located in the heart of the Financial District. The hotel is well situated and you have many different metro lines that will take you... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear alba b, Thank you for your lovely feedback. We are so pleased to read your comments regarding exceeding your expectations on many fronts including our perfect Lower Manhattan location, our great restaurant Felice as well as our superior room product and our friendly staff. We are thankful for your glowing recommendation and we are looking forward to welcoming you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I would fully recommend anyone visiting New York to choose this hotel. Great hotel's are abundant in New York, finding somewhere that's comfortable and clean and stylish is easy to come by. However, what truly sets this hotel apart from the rest is the team who work there. The staff are without a doubt the friendliest, most accommodating team I... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear RussellAlice, Thank you for such wonderful comments regarding your recent stay with us. It is so rewarding to hear that your experience was indicative of our unrivaled service. At Gild Hall it is our deep belief and spirit that our employees are our greatest asset, and it is most gratifying to read that we were able to deliver such... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a gem of a hotel tucked away in the financial part of town. Lovely rooms, great bar and restaurant. Staff couldn't have been friendlier. Easy to get to all other parts of Manhattan. Would recommend to anyone.

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear JessicaCDavid, Thank you for taking the time to review your experience with us! It was such a pleasure to host you on this recent trip to New York City. It is always so rewarding to hear when our guests are having a great time while staying at Gild Hall - A Thompson Hotel. We are thrilled to hear that... More 

Bedford, Massachusetts
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My sisters and I stayed here for one night to celebrate my sisters 60th birthday. Jessica at the front desk checked us in with a warm welcome and helped resolve a couple of minor issues. Once she found out it was my sister's birthday she went out of her way to make us feel like rock stars including moving us... More 

Was this review helpful? Yes 1
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Weekender050, Thank you for choosing Gild Hall - A Thompson Hotel to celebrate your sister's 60th birthday. It was our pleasure to host you and your sisters on this meaningful occasion and it is so rewarding to hear that your experience was indicative of our unrivaled service. This really means more than just a smiling face or friendly personality.... More 

UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3nights over Easter weekend. The hotel was fine as we didnt spend much time in the room / hotel. Location was good with easy access to the city as it was so close to Fulton St station. Pro points 1)bed was very comfy and the hotel supplied firm pillows when asked. 2) bell boy was very... More 

Was this review helpful? Yes 1
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear SeemaandAnu, Thank you for your detailed review. We are so pleased to hear that your experience at Gild Hall - A Thompson Hotel was overall good and it was our pleasure to host you on this recent Easter weekend. However, I sincerely regret that some elements of your stay did not meet your expectations. Please accept my sincere apology... More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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