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Gild Hall - A Thompson Hotel

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15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
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Gild Hall - A Thompson Hotel
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Gild Hall - A Thompson Hotel
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921 reviews from our community

Traveler rating
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Chicago
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed here ten times in the last calendar year for business. Regardless of whether I book through a website or directly through the hotel, I am always treated as a valued guest. In addition, the people who work there are friendly and professional. The bar has a relaxed, casual vibe and the food is solid too. No issues... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear jeff90, Thank you very much for your detailed review. We are honored to hear that you have been such a loyal guest for the past year and words cannot express our gratitude. We are so humbled to receive your affirmation of Gild Hall - A Thompson Hotel as your "go to business boutique hotel". We highly value your patronage... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great vibe and decor in the lobby. Nice attached bar and restaurant - great good, and the room service is the entirety of the menu (as opposed to a small sampling). Super friendly and responsive staff. Rooms are good size by New York standards, only downside is the pedestal sink in the bath which I hate in hotel rooms -... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear CandJF, It is such a treat to read your kind review. Thank you very much for such wonderful comments regarding our great vibe and decor as well as our super friendly and responsive staff. We highly value your feedback in regards to the pedestal sink in your room. We hope to welcome you back soon on your next business... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am currently staying at this hotel. It is situated in a great location however the views out of my bedroom (17th floor) consist of a window where I can see the man that lives across the street and lots of bricks. It is extremely expensive but I assume that's the standard for staying in a New York hotel. The... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Chloe C, Thank you for your comprehensive review. We appreciate your comments as it enables us to establish and maintain the standards Thompson Hotels are most known for. I would like to sincerely apologize the unsatisfactory experience you encountered. I am embarrassed to hear about your noise complaint and your discomfort with the view from your window and I... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The gild hall is a lovely hotel, we're staying here for 5 days during our trip to New York. The staff are very friendly and helpful especially Anthony. We checked in about 4am and he was very patient and welcoming and seemed like the type of guy who would go that extra mile for you. We had breakfast here on... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Sammoore842005, Thank you for your amazing review. We are so thrilled to hear that your experience at Gild Hall - A Thompson Hotel was so exceptional and it was our pleasure to welcome you on this recent 5 night trip to New York City. We are most humbled by being recognized as an "amazing hotel" and that you found... More 

Senior Contributor
31 reviews 31 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is really nice. I enjoyed thoroughly there. Because as we entered we got impressed by its ambience which was well management, well designed. And staff members were congenial with all people. And rooms has great interior and balcony view is fabulous.. Room service, cleanliness and food facility is awesome so, don't waste your time, grab an amazing opportunity... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear ukre, Thank you for taking the time to share your wonderful feedback. We are excited to read that you thoroughly enjoyed our sophisticated design and superior room product. Thank you for also such warm sentiments regarding our "congenial" staff. We are thankful for your recommendation and look forward to welcoming you back on your next visit to NYC... Your... More 

Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for 6nights in March the hotel is in a great location please don't think it's out of the way because it's in FiDi and it would cost more being around wall St. It's right by a very good subway with great links to all of Manhattan, Brooklyn, the Bronx without changing at other stations and food around this... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Brian G, Thank you for taking the time to review your recent stay with us. We were thrilled to be selected as your home away from home for your recent 6 night visit to New York City. We are pleased to hear that you found our Lower Manhattan location to be superb and our hotel to be exceptionally comfortable... More 

1 review
5 of 5 stars Reviewed 1 week ago

Had to visit NY for business trip in Lower Manhattan. The hotel was walking distance from my conference, and plenty of options to dine were within the area. The hotel staff was great during the entire stay. My luggage was taken from the taxi immediately as I was exiting the vehicle. I was offered water everytime I entered the lobby.... More 

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Elliott H, Thank you for such wonderful comments regarding your recent stay with us. It is so rewarding to hear that your experience was indicative of our unrivaled service. This really means more than just a smiling face or friendly personality and I would like to personally thank you for highlighting the consistent outstanding service our team has provided... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I visited over the weekend. The hotel was great and the staff was wonderful.They patiently explained to us how to go wherever we wanted to go . They always greeted us by name and we would definitely stay there again.We would also recommend this hotel to anyone wanting a great hotel in the Financial district.

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Karen C, We were most humbled to be chosen as your hotel of choice for this recent weekend trip to the Financial District. It is so rewarding to hear that your stay was indicative of the service excellence that we pride ourselves on. Thank you for highlighting the inviting moments you encountered from our amazing staff after asking for... More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a very pleasant stay at Gild Hall. One highlight was the valet service (Mark), who went to great lengths to make our stay a good one, even lending me his tie when I forgot to pack mine! He also did an excellent job helping us juggle our car and luggage.

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Joshua F, Thank you for your outstanding review. It means so much to know that our team provided you with a great experience and it is always most rewarding when one of our team members are recognized by name for the extraordinary service they have extended to our guests. Our heartfelt belief is that our associates are our greatest... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Friendly and efficient service are always the case here. The rooms and spacious (especially for this area) and clean. Hotel bar and dining facility are the best. The best feature is the price moderately rates. Full value for the money!

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Mike C, Thank you so much for taking the time to review your recent stay with us. We are pleased to hear that you thoroughly enjoyed your stay with us. Thank you for sharing such kind feedback regarding our friendly and efficient service and our spacious & clean rooms in addition to our great restaurant Felice. We are also... More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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