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Gild Hall - A Thompson Hotel

4.0 of 5 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
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#40 of 453 Hotels in New York City
795 Reviews 4.5 of 5 stars
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Gild Hall - A Thompson Hotel
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Gild Hall - A Thompson Hotel
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795 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Medford, New Jersey
Top Contributor
113 reviews 113 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I liked everything about this hotel except the cleanliness. On my first night I noticed a small blood stain on the sheet and marked it up for a miss by laundry service but then on my second morning found something similar on my towel. I have stayed at a number of hotels and understand that this type of stuff can... More

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Westpo, Thank you for taking the time to review your recent stay with us! I am deeply embarrassed to hear about the cleanliness issues you described in your review. I assure you that your observation is not indicative of the superior experience our guests have come to know and expect at Gild Hall - A Thompson Hotel. We pride... More

Southend-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff are super friendly and make you feel very welcome throughout the stay, not the most romantic of places, but for a business trip it's great, rooms are very clean and comfortable and everything works as it should. The coffee is a little disappointing but plenty of other places to get this from.

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Shantaran, It is such a treat to read your kind review. Thank you very much for such wonderful comments regarding our clean and comfortable rooms as well as our super friendly staff. We hope to welcome you back soon on your next business trip to New York City... Warm regards, Bjoern Bjoern Blaha Hotel Manager Gild Hall - A... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

It's taken me a little time to get around to writing a review on this hotel, we last stayed in March 2014, which was our third visit in about 3 years. Location is perfect for both those on return visits to Manhattan as well as first timers as the area is relatively quiet on an evening (perfect for recharging after... More

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear turnleftwhenboarding, Thank you very much for your detailed review. It was such a pleasure welcoming you back to Gild Hall - A Thompson Hotel. We highly value your patronage and we are so thrilled to read about your overall exceptional comments about our clean and well-proportioned rooms and very comfortable beds. Thank you also for highlighting our outstanding restaurant... More

Hong Kong, China
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stay here 2-3 times per year for business travel and every time have a fantastic stay. All of the basic amenities are provided and the hotel also makes an effort to take care of the little things that make a big difference. The breakfast downstairs at Felice is of good quality and the nightlife is far superior to the... More

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear KanjiCongee, Thank you for your amazing feedback! We are so pleased to read your comments regarding exceeding your expectations on many fronts including our unrivaled service, sophisticated design and superior room product as well as your delight in our great food & beverage offerings at our restaurant and wine bar Felice. We are looking forward to welcoming you back... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights while visiting NYC. It was an amazing experience! Hotel is cool and hip, the staff were so helpful and the room was great! Spacious and clean. No issues. The area was great too. A lot quieter than the hotels you stay at in Midtown and Times Square, we were on the 5th floor and barely... More

Was this review helpful? Yes 1
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Maxinecho, Wow! On behalf of the entire team at Gild Hall - A Thompson Hotel, I would like to thank you very much for your amazing note and your glowing recommendation! We truly believe in the fundamentals of hospitality where we live with the heart of an innkeeper and celebrate individuality on a daily basis. What makes Gild Hall... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was perfect for a quick business trip to Wall Street -- accessible to a number of subways and restaurants. Front desk staff was young and helpful, and I particularly found the room service to be above-board. Great selection and even faster service. The room itself was a little worn around the edges, but overall comfortable and quiet. The... More

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Kristie617, Thank you for your lovely review! It was such a pleasure to host you on this recent business trip to New York City. It is always so rewarding when we are able to receive an A+ from our guests. We are thrilled to hear that you enjoyed our superb Lower Manhattan location and our great room service offerings... More

Virginia Beach, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here while dropping our daughter off for college, which would of been very stressful for me (mom), but the wonderful staff there (especially Robert) made what would of been a nightmare journey a wonderful and stress free experience. The hotel is super cute, comfy and clean!!! We plan to go back many times while my child is there... More

Was this review helpful? Yes 3
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Lindauers, Thank you for taking the time to review your experience with us! We are truly humbled by your wonderful review and we are thrilled to hear that we were able to offer you a calm oasis during your recent stay with us. We take great pride in our amazing team and the unrivaled service that we offer. Our... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at Gild Hall was the most delightful. We arrived a few hours before our check in time, after the night flight, in order to put our luggage in the storage and wait. The staff did not let us go: they had our room cleaned within an hour and let us check in. When I ordered a glass of... More

Was this review helpful? Yes
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Alla N, Your kind review means so much to us! Thank you for your great comments about our friendly team, superior room product and sophisticated design. It is so rewarding to hear that your experience was indicative of our unrivaled service. This really means more than just a smiling face or friendly personality. It means to inspire the human... More

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a weekend- lovely lobby, parking $50 per night, wifi is $14, desk staff were young, friendly and helpful. Room was clean, quiet and comfortable. Bed had clean sheets, and mattress comfortable. Headboard showed some wear and tear expectedly. Street was overall quiet, location was great, being less than a mile to Chinatown/ little Italy etc shops/restaurant etc.... More

Was this review helpful? Yes 1
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Billi L, Thank you for your pleasant review. We are delighted to hear that you enjoyed your overall stay with us including our beautifully appointed & clean rooms and found our service to be friendly and helpful. It brings us great joy to know that you found great value in our service and product. We do hope that we... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a lovely birthday weekend at Guildhall in NYC. In a passing conversation I mentioned I was more of a chips and cheese person than cake, that night I found a lovely lovely cheese platter waiting for me when I got in from my adventures. The room was large by any standards and the price most reasonable. No more... More

Was this review helpful? Yes 4
Bjoern B, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Gail N, It is such a treat to read your fabulous review! Thank you for such wonderful comments regarding your recent stay with us. We are most humbled by your kind words regarding our great staff and we would like to thank you for recognizing our team and the inviting gesture they provided you, in acknowledging your birthday celebration... More

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Additional Information about Gild Hall - A Thompson Hotel

Address: 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gild Hall - A Thompson Hotel 4*
Number of rooms: 126
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Also Known As:
Gild Hall New York City
Gild Hall Hotel

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