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Gild Hall - A Thompson Hotel

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15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
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Gild Hall - A Thompson Hotel
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1,008 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Overwhelmingly impressed with the staff service at Gild Hall Hotel and Felice Bar. The restaurant manager Mina Dipalma and the rest of the hotel staff went out of their way to accomodate our last minute wedding venue change as a result of weather. We were traveling from out of town and staying at Gild Hall. Scheduled to have our wedding... More 

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Madison, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times for business trips. I have always been impressed with the room and the comfortable bed, however the views leave something to be desired. The décor is fun and eclectic and the staff is always very helpful! The rooms are quiet and very well maintained and the bar/restaurant is welcoming and fun! Will definitely continue... More 

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Amsterdam, The Netherlands
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked Gild Hall for our short honeymoon to New York. When we arrived we were welcomed by the staff and they showed us to our room. In the room we found a box filled with mini cakes AND a bottle of prosecco. There was also a handwritten note to congratulate us with our marriage. Very thoughtful, kind and something... More 

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Des Moines, Iowa, United States
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here 6 nights in a deluxe king room. The staff is outstanding. We were made to feel welcome by everyone who worked there. The room was tasteful and perfectly clean. If I had any suggestion at all it would be a grab bar in the shower, although they did have s slip resistant mat in the bathtub. We... More 

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David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Kathryn R, We're very happy you enjoyed your time here - sounds like you made the most of the local area. Thank you for mentioning the welcome you received from our staff as well as the cleanliness of your room - we keep a high standard here! See you next time you make the trip to New York. Best,... More 

Vlierden, The Netherlands
Level Contributor
255 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located a few blocks of Broadway in downtown Manhattan. Quiet Streets so not much noise around. The hotel has only 18 floors and therefor is not too massive in comparison with other hotels around. The decoration of the hotel is very nice. We had a room on the 17 th floor and the room was spacious. It... More 

Was this review helpful? Yes 1
David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear PeterEijsbouts, Thank you so much for taking the time to write your review. Hopefully next time you're in New York we'll see you again and you'll have the opportunity to try Felice, which has authentic Tuscan cuisine and an excellent wine selection. See you again soon! Best, David Finch Gild Hall - A Thompson Hotel dfinch@thompsonhotels.com More 

Pittsburgh, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

If you are in town for business or just visiting this hotel is relaxing from the city that never sleeps... Great staff all the way thru. Don't forget Felice restaurant great match to the hotel food and service.

Was this review helpful? Yes 1
David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear bac322, We're glad you enjoyed the suite! Thank you also for recognizing our restaurant Felice, which has been a great addition to Gild Hall, and our great staff. We are always on hand to ensure you can make the most of your stay in New York. See you again soon! Best, David Finch Gild Hall - A Thompson Hotel... More 

Pembroke Pines, Florida
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a treat. This hotel was so very nice. The room was a good size and very comfortable. Very well decorated, and plenty of amenities. The bathroom was clean, large, comfortable. They offered a magnifying mirror, a razor kit, bath salts in addition to high end shampoo, conditioner and lotion. The amenities were really above and beyond. The staff was... More 

Was this review helpful? Yes 1
David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Karen C, Thank you very much for your detailed review. We're happy to see that you enjoyed your stay here and we hope to see you back here again in the near future. Best, David Finch Gild Hall - A Thompson Hotel dfinch@thompsonhotels.com More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I am a wedding planner and worked with Leah Gabel and she always got back to me quickly with answers to questions that I had. I also loved the hotel lobby and how cute the hotel is... it is chic yet inviting. Thank you to the Gild Hall team and Leah!

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David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Lindsay G, Thank you for the glowing review and for the praise of Leah Gabel. She is a great asset to our wonderful team. We hope to continue working with you in the near future! Best, David Finch Gild Hall - A Thompson Hotel dfinch@thompsonhotels.com More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My girlfriends and I really loved our experience at the Gild Hall from the minute we arrived thanks to the friendly staff (Monique, Robert, Anthony and especially David Finch) who handled all aspects of the front desk, concierge and bellmen services. The elegant and classy yet warm and comfy atmosphere of the lobby made it so fun for us to... More 

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David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear vwroten, It was a pleasure to accommodate your group. Thank you for your comprehensive review and don't feel like you have to wait a whole year to return to Gild Hall! Thank you again for staying with us and keep in touch. Best, David Finch Gild Hall - A Thompson Hotel dfinch@thompsonhotels.com More 

Long Beach, California
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here is the real winner, but the rooms are great as well. At each encounter, I found the team friendly, positive and willing to help. They smiled, inquired about satisfaction and the visit to the city. The hotel is of fantastic design, particularly the public areas that merge a bohemian vibe with the luxury of a fine gentlemen's... More 

Was this review helpful? Yes
David F, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Diegodad2, Thank you for you very nice review - we're quite happy with your description of a "fine gentlemen's club" and we appreciate your mention of our team, who are here 24 hours a day to make your day better. We hope to have the chance to welcome you back to our hotel in the near future. Best, David... More 

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