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Hotel 35 Herald Square

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42 West 35th Street, New York City, NY 10001 (Formerly Comfort Inn Manhattan)
Best prices for: 1 room 1 guest
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Hotel 35 Herald Square
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Hotel 35 Herald Square
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227 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed on a last minute deal.. Very nice hotel, I really Enjoyed my stay...I had a room on the 12th floor, king bed. It was very spacious for NYC. Clean!! It must had been recently renovated because it still had that "new" smell. The decor was simple black and white.. But charming- room had a desk and another wing chair... More 

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Boston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel should NOT be open for business. it is undoing a major reservation and the construction work makes it downright hazardous. Disgusting front desk, elevator takes forever. The place is full of dust. As for the room, the plus is that the bed was comfortable. While the room was supposedly renovated, the moldings were missing from the walls, and... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was under going a major refurbishment, but it didn't impede on our stay. The room we were in had already been refurbished and was spacious with on suit bathroom and a walk in wardrobe, the bed was very comfortable and the room was spacious. The hotel itself didn't do food but the Irish bar Brendan's right next door... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place! Location was perfect! Staff were very helpful and gave us accurate information! Perfect for a busy family weekend! Good beds and cleaned dailey. The common are was being remodeled so only one elevator was working.

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Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for your outstanding 5 Star review. We are working tirelessly to improve our property in every way we can and we appreciate your positive comments about our development. We look forward to your next visit so that we may exceed your expectations. Regards, Lidia Garibaldo Guest Service Manager Hotel 35 More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My family of 3 arrived at Hotel 35 for a weekend of fun and excitement. We picked the hotel because of it's price and location. Did we ever pick well! The hotel is small but well kept up. Location to major amusements and historical sites was perfect. There is remodeling going on so one small elevator but what would it... More 

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Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you very much for your outstanding 5 Star rating and your wonderful comments. As we strive to provide authentic services we truly appreciate learning that our efforts led to a stay that exceeded your expectations. I will certainly pass on your kind words our staff that created this experience for you on your recent visit. We are always... More 

Frocester, United Kingdom
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel 35 is situatated in a good location for midtown Manhattan. It is currently undergoing some renovation which was a bit of a pain but hey, they've got to do it at some point. The rooms were very well appointed and decortaed and the renovations were almost completed. The staff were very polite and informative including the cleaning staff. If... More 

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Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for providing your feedback regarding your recent stay with us and your high remarks. We pride ourselves on providing authentic service we are glad you were able to experience it, I will be sure to shar your comments with Matt as well. We look foward to welcoming you back on your next visit to New York City.... More 

nordland
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My sister and I have spent a week together for "Sisters' Week" for eleven years, always staying at the Comfort Inn, now the Hotel 35. We keep coming back each visit because of the most helpful and gracious staff and the location and safety of the neighborhood. I don't want to name names because I'm afraid I'll leave someone out,... More 

Was this review helpful? Yes 3
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for your outstanding 5 Star review. We are humbled by your great compliments of our staff [especially Matt and Tony] as we strive to stand out with our authentic services. We are glad to hear that you and your sister were comfortable and enjoyed your accommodations. We appreciate your continued patronage and look forward to our next... More 

Wolverhampton, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here from 5th – 9th May as a party of 4, two rooms. The hotel is in a very convenient location and not far from times square. The only problem I had with the location was how rough it got at night, the street it was on was never clear of bin bags and always had gangs lurking... More 

Was this review helpful? Yes 3
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for taking the time to provide your feedback. We appreciate guest comments as they help us improve our offerings. I am delighted to hear that we were able to relocate you to a better suitable accommodation as expected. As we strive to provide a quality service your remarks will help us to evaluate all areas of improvement... More 

Leiden, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel on the 7th floor. Our room was one of the newly renovated rooms. The bed was very comfortable and the bathroom was new and also comfortable. The first 5 floors of this hotel are under a big renovation. There were two small lifts, one of which was taken by the construction people. The first two... More 

Was this review helpful? Yes 2
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for your recent feedback on your stay at Hotel 35. We are glad to hear that you were able to enjoy the fabulous sites and various shopping venues surrounding the hotel! As we are currently undergoing some renovations to our hotel. Through the process we have already completed 5th through 12th floors with the remaining floors soon... More 

Wales, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is undergoing extensive refurbishment that had a negative affect on our stay. There were two small lifts, one of which was taken out of use from 8am until 6pm that made it time consuming leaving and returning to your room. In frustration you would use the stair and have to pass foul mouthed builders. There were four of... More 

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Prices are for 1 room, 2 adults
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