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Hotel 35 Herald Square

3.0 of 5 42 West 35th Street, New York City, NY 10001-2201 (Formerly Comfort Inn Manhattan)
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Hotel 35 Herald Square
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Hotel 35 Herald Square
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133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just got back from staying at this hotel 22-26 jan 2015, and what a great little place. Complementy breakfast was great, bagels, toast, youghrt and fruit muffins all fresh a very tasty. The staff where very friendly and helpful, and the room was clean, tidy with a maid service daily. It is not a 5* hotel but it is fantastic... More 

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Sydney
Top Contributor
84 reviews 84 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were granted an early check inn and the man at reception very welcoming.Rooms are small and bathroom very basic.overall building is old and tiny hallways can be hard to drag luggage bag but its not a big issue,the big plus in staying the hotel is the accessibility to subway just a seconds from the door and left end is... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. As we are moving to renovate and upgrade our accomodations and facilities, please be assured that your comments will assist us in making the necessary improvements needed. We hope to welcome you... More 

CT
Top Contributor
106 reviews 106 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

went to a concert at MSG the other night and found Hotel 35 on Groupon-Called hotel directly for a match price told me to go through Groupon so I did and had a very nice one night stay with breakfast for two in a Queen room for $158 including taxes etc. Also reduced parking overnight for $27(almost half anywhere else.)... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. We hope to welcome you back to Hotel35 in the very near future. Best Regards, Lidia Garibaldo Guest Service Manager Hotel35 More 

Liverpool, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for 5 nights from 3 January 2015 with my two children. From the moment, we walked into this hotel we were greeted by friendly welcoming staff. We had stayed in the Hotel Metro (opposite) in December 2013 and their staff were miserable and un-welcoming. We did not have to leave a security deposit for our stay... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. We hope to welcome you back to Hotel35 in the very near future. Best Regards, Lidia Garibaldo Guest Service Manager Hotel35 More 

Elstree, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A much nicer hotel than we expected baring in mind the price compared to many other hotels in the area and the fact we were there over New Years eve plus the fact breakfast was included. A nice comfy bed and clean room. Only issue we had is that the radiator did not turn off or adjust the temperature so... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. As we are moving to renovate and upgrade our accomodations, your comments will assist us in making the necessary improvements to our facilities. We hope to welcome you back to Hotel35 in... More 

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel as 6 months ago as the comfort inn then it changed names. As described in the comfort in there was tea and coffee making facilities in the reception area however now hotel has changed these have been taken away. I asked where I could but 1 and was told, about 10 minutes later security knocked at the... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 5
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. We are very sorry to read we did not meet your standards. As we strive to make our guests stay as memorable as we can, the hotel is scheduled to undergo renovations... More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Second time in this little hotel, different name but same service, super clean, great breakfast, comfortable and SUPER location. I spend some days with my younger son (30) visiting family and friends in N.Y during Christmas. Pick this hotel that my husband and I use couple years ago. Is walking distance from everything in Manhattan and I love the service,... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. We hope to welcome you back to Hotel35 in the very near future. Best Regards, Lidia Garibaldo Guest Service Manager Hotel35 More 

Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had hurt my knee just before my visit. On our first day they lent me a wheelchair so I could get around. After that all the staff were so very kind as I was on crutches. We were changed to this hotel as our otiginal hotel had closed. Susan was so reassuring that they had our booking and gave... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. We hope to welcome you back to Hotel35 in the very near future. Best Regards, Lidia Garibaldo Guest Service Manager Hotel35 More 

London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok, have to break this down. Location is absolutely brill. Times Square is no more than a 15 min stroll, Empire State is literally two blocks, subway is easy to use (if you intend to use the subway frequently buy a saver ticket). We walked to Ground Zero, although a yellow cab is not costly. Macy's is literally a minutes... More 

Was this review helpful? Yes 4
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience; we thank you for your high praises of our lovely establishment. At this time, the hotel is scheduled to undergo renovations to upgrade our accomodations. We hope to welcome you back to... More 

Bridgend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel was very tired could do with a upgrade bed was very uncomfortable and more like a three quarter bed than a double as stated. Towels were very thin paper like and no tea or coffee facilities Breakfast was ok but would have been better if we could have had proper crockery and cutlery instead of all plastic. The location... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. As we are moving to renovate and upgrade our accomodations, your comments will assist us in making the necessary improvements to our facilities. We hope to welcome you back to Hotel35 in... More 

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Additional Information about Hotel 35 Herald Square

Address: 42 West 35th Street, New York City, NY 10001-2201 (Formerly Comfort Inn Manhattan)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel 35 Herald Square 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Comfort Inn Manhattan Hotel New York City
Manhattan Comfort Inn
Comfort Inn New York City
New York City Comfort Inn
Hotel Style:
#162 Family Hotel in New York City
#235 Romantic Hotel in New York City

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