We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel 35 Herald Square

Hotel website
42 West 35th Street, New York City, NY 10001 (Formerly Comfort Inn Manhattan)
Book on
TripAdvisor
Trusted partner. We work directly with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel 35 Herald Square
Professional photos View all
Browse nearby
Hotel 35 Herald Square
Add Photo

262 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    71
    107
    52
    17
    15
See reviews for
77
92
11
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (74)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (92)
All months
Dallas, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spacious huge room for New York. I just wish the toilet was NOT located so close to the wall. Very clean. Love the king bed. Literally 1 block away from Empire State building. The Lobby renovation was still in progress when I was there. An easy walk from subway station.

Was this review helpful? Yes
Cheltenham, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

We arrived at the hotel in the middle of the night and at first our driver couldn't find it as the sign outside says "Hotel". We got out and looked around noticing the hotel had pieces of paper in the window spelling Hotel 35. We stepped inside and realized the hotel lobby was being completely renovated. We had asked for... More 

Was this review helpful? Yes
Great Falls, Montana
1 review
4 of 5 stars Reviewed 6 days ago NEW

We spent two nights here June 6 & 7th. I knew there were some renovations going on so was prepared. Our room was newly done and very nice. Small and just what we needed. The staff was very helpful and friendly. I would reccomend it to anyone. The location and price were fine. Walking distance to eating and the Empire... More 

Was this review helpful? Yes
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Weve just spent five great days in New York and stayed here. I would have given five stars but the place is a building site. The finished rooms are lovely but ours had the building aircon unit outside the window which went on & off all night. Its the narrow stairs which are a bit of an issue at first... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I can't really blame the hotel for this experience, it is really the fault of Virgin holidays who should not be sending people to a hotel undergoing renovation. Alas when we were here the hotel lobby and first two floors were being renovated. The newly done rooms were very nice, but the lobby and the first two floors were a... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 2
Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed from 15 - 19 June and enjoyed our stay. The staff were friendly, knowledgable and helpful. Construction work is taking place but measures have been put in place to keep any disruption for customers to a minimum. The rooms are clean and tidy and the wifi was strong in all areas of the hotel. Breakfast is next door... More 

Was this review helpful? Yes 1
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived last Friday to the temporary reception desk. Was told the room would not be ready till 4 (supposed to be 3) but the manager seeing our tired expression found a room straight away on the 9th floor. There was only 1 lift during the working day but it didn't affect us too much as we went out and only... More 

Was this review helpful? Yes
Miami Beach, Florida
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bad customer service top to bottom.. The receptionist had an attitude problem and the rooms weren't ready even 15 minutes before check in. I doubt they would have been ready on time if we had stayed around based on her reaction. The lobby was sweltering due to unknown construction.. Why the AC had to be off the one time the... More 

Was this review helpful? Yes 2
Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Big Apple can be a little intimidating to a middle school field trip chaperone, what with 40 or so sets of hormones raging, minds and feet wandering and the various nefarious forces of the big city conspiring to fleece us. However, we found a safe haven on 35th Street in a hotel that was as unique as the city... More 

Was this review helpful? Yes 3
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We are currently staying at this hotel. It's about confusing as to what the hotels name actually is. When we booked it was The Comfort Hotel, then we were told it had changed to Hotel 35 but the signs and letter heads of the hotel say The Gregory! We had been told by both the hotel and Virgin that the... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

235 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Dining (4)
Viewed
Room/suite (20)
Viewed
Bathroom (7)
Viewed
View from room (6)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (2)
Viewed
Other (26)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (114)
Viewed
Double Full Room (17)
Viewed
Double Full Room (Upper Level) (20)
Viewed
Restaurants and Bars (29)
Viewed
Standard Queen Room (13)
Viewed
Standard Queen Room with Loveseat (15)
Viewed
The Hotel (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (22)
Viewed
View from room (3)
Viewed
Dining (7)
Viewed
Room/suite (2)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay