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Hotel 35 Herald Square

3.0 of 5 42 West 35th Street, New York City, NY 10001-2201 (Formerly Comfort Inn Manhattan)
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Hotel 35 Herald Square
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Hotel 35 Herald Square
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159 reviews from our community

Traveler rating
    55
    65
    30
    4
    5
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50
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW via mobile

Rooms are small, but there was 4 of us. Staff were efficient. We had our breakfast in restaurant linked to hotel. Staff not friendly at all, but it was convenient. We were central to everything, so that was great,. Hotel was clean, but our toilet kept getting blocked, which was sorted out straight away, but not very pleasant. Hotel would... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. I am glad to hear you enjoyed your stay. As we are moving to renovate and upgrade our accomodations, your comments will assist us in making the necessary improvements to our facilities.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Matt was outstanding! He treated us like family and took care of us. He takes much pride in his job! He help load our luggage and get us a cab in the freezing cold. Wish more employees around the world treated their customers that way. Good job Matt!

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. It'll be my pleasure to let Matt know of your accolades of his service We look forward to welcoming you back to Hotel35... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights over new year for an extra honeymoon. The hotel was clean, a great base and in an amazing location. The hotel breakfast was a real bonus. And we can't say how much we appreciated how helpful and friendly the staff were to us particularly Mathew, great fella. The bar in hotel is good but... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. It'll be my pleasure to let Matt know of your accolades of his service. We look forward to welcoming you back to Hotel35... More 

England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for an 11 night holiday in New York. Upon arrival we booked into the reception where the two guys on the desk were polite and helpful. We were told where and what time breakfast was (7am until 10am) and allocated room 409. As we took our luggage up to the 4th floor,... More 

Was this review helpful? Yes 3
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City. We appreciate you taking the time to write about your experience and are delighted to read we've met your hotel standards. I'd like to take this time to let tell you that Hotel 35 is currently undergoing renovations to upgrade our facilities and... More 

1 review
4 of 5 stars Reviewed 1 week ago

Recently returned from Hotel 35 with my husband after spending 5 nights here. What a fantastic place, we didn't have high expectations at all, with it being very reasonably prices and in such a good location, but we were truly surprised. Hotel was very welcoming, staff were excellent and always on hand to help and suggest places to eat/visit. Room... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City. We appreciate you taking the time to write about your experience and are delighted we made your stay as comfortable as possible. I would like to let you know that Hotel 35 is scheduled to undergoing renovations to upgrade our accomodations and look... More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second stay here, it has changed hands and there appears to be a lot of top down refurbishments underway. Great location, lovely staff on reception, breakfast is a bonus in NYC and is ok. The rooms are clean and the beds are comfy. Ask for an Empire state view, it's so close and Macey's is just at... More 

Was this review helpful? Yes 1
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards. We look forward to welcoming you back to Hotel 35 in the very near future. Best Regards, Lidia Garibaldo Guest Service Manager Hotel35 More 

Vancouver, Canada
Top Contributor
66 reviews 66 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location right round the corner from Macy's and right in the mix of things! subway station right at the end of the block. We stayed for 4 nights, i was meeting one of my sisters there while she vacationed in NYC . We arrived really early after a night flight from Vancouver, they offered to store our luggage but... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. We are delighted that we met your standards during your stay. As renovations to upgrade our accommmodations have started, we look forward to welcoming you back to Hotel35 in the very near... More 

Nottingham, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

We arrived at this hotel on 6th February ready for our week in New York. Woman on reception was really helpful and sorted us out a map so we can plan where we wanted to go. Got to the room and was shocked at how warm it was. It was as if a heater had been left on high for... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. As we are begun renovations to upgrade our accomodations, your comments will assist us in making the necessary improvements to our facilities. We look forwad to welcoming you back to Hotel 35... More 

London
Top Contributor
51 reviews 51 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was clean, bed was comfortable, staff were friendly and helpful. I found it noisy, a little tired although undergoing renovations (so one lift was not working), nice continental breakfast. But... wifi was slow and stopped from time to time making it difficult to work in the room so I went to the Starbucks at the end of the street.... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience. As we have begun renovations to our hotel, your comments will assist us in making the necessary improvements to our facilities. We look forward to welcoming you back to Hotel35 in the... More 

Miami, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel 35, an up and coming gem in Herald Square. We recently visited the Big Apple and this is our home for four days. The staff was super friendly, helpful, and genuine. The beds were very comfortable and the pillows were perfect. The towels were fresh and soft. The hotel is clean and the air quality was great (I'm an... More 

Was this review helpful? Yes
Lidia G, Manager at Hotel 35 Herald Square, responded to this review

Hello, Hello, Thank you for having chosen to stay at Hotel35 during your visit to New York City; we appreciate you taking the time to write about your experience and are delighted to read we've met your standards during your travel. We look forward to welcoming you back to Hotel 35 in the very near future. Best Regards, Lidia Garibaldo... More 

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Additional Information about Hotel 35 Herald Square

Address: 42 West 35th Street, New York City, NY 10001-2201 (Formerly Comfort Inn Manhattan)
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel 35 Herald Square 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Comfort Inn Manhattan Hotel New York City
Manhattan Comfort Inn
Comfort Inn New York City
New York City Comfort Inn
Hotel Style:
#208 Family Hotel in New York City

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