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Hilton Garden Inn New York/West 35th Street

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63 West 35th Street, New York City, NY 10001
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Hilton Garden Inn New York/West 35th Street
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3,536 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carthage, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Being my first time in NYC, and not knowing what to expect out of the thousands of hotel options, I knew choosing a Hilton was a safe choice. As we've grown to expect from Hilton Hotels, the staff was very friendly and accommodating and the hotel was clean, spacious, and equipped with a nice exercise facility. The hotel is in... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We have been well looked after by Sami and his team. No request has been too small or difficult. Rooms are well looked after and secure and relatively quiet considering where it is. This made our stay even more enjoyable. The Hotel is central to all attractions in New York and generally within 20 minutes. Could even see the Empire... More 

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Minneapolis, MN
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff at the front desk at all hours were friendly and very helpful. Dinner suggestions and assistance in hailing taxi's. The room was smaller than I expected. Upon entering for the first time I was taken aback at the size of the room. The king size bed dominated the living space. That being said, the lay out was efficient... More 

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Dayton, Tennessee
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Was clean and relatively quiet considering it's New York City. Had a room on the south side of Brahe property with a sideways view of the Empire State Building. I was shocked at the prices and limited parking. I miss the free breakfast that other Hilton properties provide

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Las Vegas, Nevada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing location ... We had a nice room on the 16 th floor that overlooked the Empire State Building. What a view!! Front Desk was very accommodating and Concierge was excellent - Everyone was a wealth of information with great tips on where to eat, what to see and how to get there. So close to Macy's (2 minute walk).... More 

Was this review helpful? Yes
Simin Z, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Jacqueline H, Thank you for sharing your 5 Stars experience with us! We are so proud to have the excellent staff here at HGI35 who are knowledgeable and always willing to help! Please feel free to contact me personally during your next visit, I would love to set up a complimentary upgrade for you and make sure your stay... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location ... every member of staff we encountered were very pleasant and helpful ... lovely room with great view of the Empire State Building ... free wi fi ... Really impressed. You will not be disappointed if you choose to stay here. Thank you.

Was this review helpful? Yes
Simin Z, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Shelleywelly101, Thank you very much for sharing your excellent feedback with us on TripAdvisor! We are glad that you enjoyed your stay and the services we provided here at the HGI35. We would love to welcome you back in the near future and make sure you future stays are always excellent with us! In Hospitality Simin Zheng More 

Belfast, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here 3 times now, its a good central hotel in NYC- litterly 2minutes from Macys. The second and 3rd time we stayed was part of our Honeymoon- Our first stop for 5 nights the 3nights before returning home. The room on these occasions was a slightly higher grade and thus was larger (slightly) eith a good viee of the... More 

Was this review helpful? Yes
Lisa-Marie B, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear irishcookie, Thank you so much for taking the time to share your FIVE STAR review with us! We love it when our guests celebrate special occasions with us and since we are centrally located that makes the occasion even more special. We would love to host you again so please feel free to reach out to me prior to... More 

Melbourne, Australia
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The place had a great location. Staff were friendly, room was a good size. Had two double beds in there. The place was clean and fresh. The bed of anything was not to my liking. In saying that i understand you can adjust I just did not realize. I would start again. Close to times square and walking to many... More 

Was this review helpful? Yes 2
Lisa-Marie B, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Brad B, Thank you so much for taking the time to share your feedback! It's great to see that you enjoyed your time with us. Our Garden Sleep System is a great bonus since you get to adjust the mattress to your liking. Next time, one of our friendly team members would be happy to show you how it... More 

Metairie, Louisiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best deals in NYC. We stayed here with our two children. Our room had plenty of space for our luggage, plus a closet for storage. We had two full beds, a microwave, keurig, and fridge. Beds were extremely comfortable and room was quiet with a beautiful view of the city. Full hot breakfast in the morning. The... More 

Was this review helpful? Yes 1
Lisa-Marie B, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear michelle r, Thank you very much for taking the time to share your FIVE STAR feedback with us. I’m happy to see that you took advantage of wonderful amenities. As a loyal Hilton Honors member, please feel free to reach out to me prior to your next arrival and I would be happy to throw in 1000 bonus points... More 

Philadelphia, Pennsylvania
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Garden Inn on 35th Street for four days. I'm not even exaggerating when I say the place is top notch! It was clean, the hotel staff were all so nice and accommodating! We had an occasion to speak with Mingur, who is the Hospitality Manager. She was so nice and genuinely cared about our stay!... More 

Was this review helpful? Yes 2
Lisa-Marie B, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Todd M, WOOHOO another FIVE STAR feedback! Thank you very much for taking the time to share it with us. It's great to see that you enjoyed your stay; our convenient location does make the big apple experience hassle free. So when staying again, please do not hesitate to reach out to me in advance and I will be... More 

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