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Hilton Garden Inn New York/West 35th Street

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63 West 35th Street, New York City, NY 10001
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Hilton Garden Inn New York/West 35th Street
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Hilton Garden Inn New York/West 35th Street
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3,433 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nevada City, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved our recent 3-night stay at Hilton Garden Inn on 35th. We requested a room with a view of the Empire State Building because our daughter works there, and boy did we get it! It was awesome at night with the changing color of the tower each night. The room was small, as are most rooms in Manhattan, but... More 

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Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the end of January and received a great deal through hotels.com. The hotel is very new and it was maintained well even though one of the elevators was out of order for four days. The location was great and we were able to sight see everything on our list. The nightlife nearby wasn't that great and would... More 

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Edison, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Simin Zheng, the guest service manager, made our stay absolutely incredible. We had come to NYC to celebrate our 25th anniversary, and upon hearing that, Simin immediately worked to make our big day even more special. She was incredibly accommodating, and even threw in some bonuses to make our stay special. She made the $40 parking fee worth it- that... More 

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Sami W, Guest Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Abdul A, Thank you so much for taking the time to write us a 5 STAR review about your stay with us! We are so honored that you chose to stay at our hotel for your 25th Anniversary! We're not surprised to hear that Simin made your stay special with her Excellent Customer Service! She has truly been a... More 

Cheshire, Connecticut, United States
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The LOCATION of the hotel was fantastic for our 3 night stay. We specifically picked it as it was close to Madison Square Garden as we were attending the Clapton Concert. You can walk to Madison Square Garden, Times Square or catch a subway pretty much right out the door to go anywhere. The staff was VERY helpful and polite.... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great stay and good overall experience!! If you need a hotel to stay in New York City, this hotel is a good choice! The front desk was warm, friendly and very helpful during my three day visit to the big apple!! Staff could only be match by the gorgeous view of NYC from your room! The room was clean and... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

incredible from all angles . Both day and night views are just amazing, It is what nyc really represents. Great location and close proxy to everything.Great help from the services manager, Simin Zheng and the rest of the staff.

Was this review helpful? Yes
Sami W, Guest Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear anji0927, We truly appreciate you choosing our hotel for your recent stay and for taking the time to write us a 5 Star review about it! We are happy to hear you enjoyed the views from your room and that Simin and the rest of the hotel staff made your stay perfect! In Hospitality, Sami Wadud More 

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a month of travel in USA from the west Coast to the East, this was the last hotel I booked - just a day in advance and still managed to get a decent rate. Since the address only said 35th street west, the taxi driver was a bit confused as there are quite a few Hilton Garden Inns around... More 

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Miami, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Perfect central location from which to "do NYC" - steps to the train station, walking distance to both Times Square and Midtown shopping. The hotel was immaculately clean, the staff very friendly and helpful and the price quite reasonable.

Was this review helpful? Yes
Simin Z, Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear DaisyLM, Thank you for your excellent review! We are very happy to see that our hotel meets all your requirements for an NYC hotel! Please reach out to me during your next visit, I would love to offer you a complimentary upgrade to our awesome city view room! We are looking forward to seeing you in the near future!... More 

Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

As a Hilton Honors Diamond member, I regret very much that I have to report such a terrible experience at the Hilton Garden Inn New York/West 35th Street. I came up to NYC for a last minute meeting in the city and picked this property because of the good location and strong traveler reviews for the property's staff. I got... More 

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Louisville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here for business at NYU. You can easily walk to the medical center and if you want to go shopping Macy's (and many other stores) is right across the street. Easy access to subway and grand central station. There are a few menu items you can order at the "bar" in the lobby or there is a small... More 

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Sami W, Guest Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear PTEAAE, Thank you for taking the time to write us a review on TripAdvisor and for being a frequent guest. We're so sorry to hear that you did not have a Perfect 5 STAR experience with us during your last stay. Please feel free to reach out to me directly before your next reservation, so that I may oversee... More 

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