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All 451 New York City hotels

Hilton Garden Inn New York West 35th

3.0 of 5 Hotel   |   63 West 35th Street,, New York City, NY 10001
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92%
Ranked #73 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
BrianHfx Halifax, Canada
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2,746 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
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English first
Halifax, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for a long weekend in New York City in May. Our room was very nice, and the hotel is very central. Out the front door, turn right and you are looking at Macy's, and there is also a subway stop right there. It also happened to be our anniversary weekend and the staff noticed the cards... More

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Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved the location - right across the street from Macy's, very close to the Empire State Building, Times Square and the High Line park walk and easy access to mid town and south Manhattan. relatively close to Central Park too. Whatever you want, you're close to it. Rooms are large enough, especially for Manhattan. Our view was of the... More

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Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Good Afternoon, Thanks for taking the time to write a review of our property. I'm happy to hear that you ejoyed our fantastic location just around the corner from Macy's. We would love to have the chance to welcome you back in the near future, and show you a perfect stay worthy of a 5 Star review. Hope to see... More

Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel stay was awesome. Everything was clean and everyone was very friendly. Upon check out there was an issue and we were charged extra. Every employee made it their priority to get this issue resolved. Every employee had a prompt follow-up call and were very cordial and polite. Kudos to Nickola P and Edward N. for providing excellent customer service... More

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Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Brandon, Thanks for taking the time to write a review of our property. I'm delighted to hear that you had a fantastic stay with us, and that the only issue that you encountered was met with an immediate resolution. Please feel free to reach out to me directly before your next stay with us so that I can make... More

New Orleans/Honolulu
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was very convenient for our event at the MSG. Also close to Penn Station, Port Authority. Etc. Room was a good size as we had 4 in our party. Breakfast buffet was delicious for $20, parking $40. Perfectly acceptable stay.

Was this review helpful? Yes 1
Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear rockchick, Thanks for sharing your feedback! I am delighted to hear that you ejoyed our delicious breakfast buffet and will happily share your feedback with our Food and Beverage team. I hope to have the chance to welcome you back to HGI35 soon! More

Deltona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The entire staff and property were great. Best location in the city with easy access to everything. Special thanks to Alex at the front desk who made this one of our best vacations from assignement of room to his helpfulness with all issues or questions that came up during our stay. He is a major asset to the Hilton Garden.... More

Review collected in partnership with Hilton Garden Inn

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Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Joseph, We really appreciate you taking the time to give such a positive review for our hotel! We are thrilled to know that you enjoyed your time here in New York and that our amazing staff members were able to make your stay here a FIVE STAR experience! We take great pride in our professionalism and services for our... More

Hartford, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We spent a lovely night here inn July when attending our daughter's karaoke party in Koreatown. It was quiet, clean and handy to Times Square (a location we don't stay in typically). Will return to this HGI when we next have theater tickets because of the quietness amidst the bustle of Times Square area and the attentive, wonderful staff-- we... More

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Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Good Afternoon, Thanks for sharing your feedback on Trip Advisor. Excellent Customer Service is the focus of what we do here at HGI35, and we greatly appreciate the positive feedback. I hope to have the chance to welcome you back soon and to show you a perfect stay! More

Hopewell Junction, New York
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

Relatively low-priced (compared to the heart of Times Square, this hotel is less than a block from Macy's and right at an exit to the subway making it convenient to get Radio City and Rockefeller Center. We had a corner city view room on the 29th floor- the view was good but I think the Empire State Building (and south)... More

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Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Good Afternoon, Thanks for taking the time to share your feedback on Trip Advisor. I'm happy to hear that you enjoyed our convenient location just around the corner from the Empire State Building. I hope you decide to return in the near future, so we can show you what our Empire State Building View is all about. Thanks again! More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel in he heart of New York City. It's walking distance to many attractions and close to transportation for all the rest. The room was great and enormous by NYC standards. I'd stay here again.

Was this review helpful? Yes
Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear James, Thank you very much for taking the time to write a positive review about our hotel! We're glad to hear that you enjoyed your time here and were pleased with your accomodations. Please feel free to contact me directly before your next visit. We would love to give you another FIVE STAR experience! Hope to see you soon!... More

Bristow, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay here. Great access to Penn Station as we arrived by train. Good access to subway as well. Awesome view of the Empire State Building from our room. Right across the street from Macy's. It was an easy walk to Times Square as well. Parking was around the block and was self-park which was fine as we... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elan B, Guest Services Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Ann, We really appreciate you taking the time to give such a positive review for our hotel! We are glad to hear that you had a FIVE STAR experience with us and were pleased with the location of our hotel and its conveniences. Please feel free to contact me directly before your next visit, so that it can be... More

Boston, Massachusetts
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I have stayed at the Hilton Garden Inn several times over the past 7 years. We recently stayed here a couple weeks ago for the weekend. It is a great location. Right at Herald Square. Not far from Penn Station/Madison Square Garden. The subway N and R lines are right at the end of the street. Times... More

Was this review helpful? Yes
Elan B, Guest Servies Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Reviewer, Thank you so much for taking the time to give our hotel such a positive and detailed review! We are glad to hear that you found our hotel at a great location, so that you could easily enjoy what New York has to offer! We take pride in our amazing staff and accomodations, so we are excited to... More

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Additional Information about Hilton Garden Inn New York West 35th

Address: 63 West 35th Street,, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn New York West 35th 3*
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#39 Business Hotel in New York City #60 Family Hotel in New York City #67 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 
Number of rooms
298

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