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All 446 New York City hotels

Hilton Garden Inn New York West 35th

3.0 of 5 Hotel   |   63 West 35th Street,, New York City, NY 10001
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Ranked #71 of 446 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
8isenuff Detroit, Michigan
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2,699 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Detroit, Michigan
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great hotel choice. Rooms are ok for size, but to be expected in NYC. Room was clean, front desk friendly and helpful. Price for room included parking around the corner. Bathroom spacious, beds very comfortable. Room has coffee maker, microwave, fridge. 1.5 blocks from Empire State Bldg, 2 blocks from Korea Town. Everything/anything you need or want... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

I was pleasantly surprised when I stayed at this Hilton Garden Inn. I expected my room to be really noisy, given the location, but it was very quiet. I was warmly welcomed and didn't expect the free water, which was great. Excellent service in the restaurant as well. It's definitely on my shortlist.

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

we were extremely happy with this hotel,an its fabulous staff,particularly,"dwayne,andrew,patrick,an the lovely mellisa,they were extremely helpful to us,and if venturing to new york again,i would definately be going back to this hotel

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a great location for fun (Broadway), and for work (mid-town West and G.C.S.). The staff could not have been more accommodating. Both Alex and Elon are great contributors to making this a top-notch HGI. Thanks!

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AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear ScottBlack59, Thank you for the awesome review! I am happy to hear that our team and specifically Elan and Alex have made your stay memorable. I will pass along your generous words to them. We take great pride in providing exceptional service and I am delighted that we able to do that for you. We know you have a... More

Derry, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

First off I have never written a review before but this hotel impressed me so much I had to. When we checked in the lady was so friendly and helpful. We then realised how close this hotel was to all the main attractions of NYC which was fantastic. The rooms where lovely and clean, had no fault with them and... More

Was this review helpful? Yes
AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Francesca M, Thank you for the fantastic FIVE STAR review! It was a pleasure having you with us. I am delighted to hear that you enjoyed our clean rooms and that our team was able to provide you with exceptional service, particularly, Patrick. I will certainly pass along your gracious comments to him. We take great pride in providing... More

Peachtree City, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel often, but it is nothing special. It is clean and the staff is friendly. The staff is the reason that I gave 4 stars, instead of 3. The internet connection is abysmal. It is so slow you can barely surf the web.

Was this review helpful? Yes 1
AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear blfinche, Thank you for the review. I am truly sorry to hear that your most recent experience with us did not exceed your expectations due to your encounter with our slow internet connection. We sincerely appreciate your feedback as we continue to improve our guest experience. Rest assured, we will be upgrading our internet connection within this year which... More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed 4 nights to attend training session nearby. I found the location extremely convenient to nearby subway. Macy's was less than 2 blocks away, as well as Empire State building. The pictures on trip advisor are accurate. Nice view out the front of the building allowed me to see Empire State building. Restaurant served a nice breakfast with omelet... More

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AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Tom W, Thank you for the excellent review! I am delighted to hear that our location was convenient to all your needs. I am also glad to hear that you enjoyed your clean, comfortable, room with the Empire State Building view. Furthermore, it is a pleasure to hear that you enjoyed our breakfast at the Garden Grille; particularly the... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel frequently to NYC for business. I always stay in HGI on 35th. The staff is always courteous and the rooms are always clean. The mid-town location is extremely convenient to go up or down town.

Review collected in partnership with this hotel

Was this review helpful? Yes
AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Cita S, Thank you for the great review! I am happy to hear that our team was able to provide you with exceptional service. I am also delighted to hear that the cleanliness of our rooms have exceeded your expectations. We sincerely appreciate your generous comments and more importantly, we are truly honored to be considered your home away... More

Baldwinsville, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The exterior of the hotel was promising but the interior left much to be desired. The room was tiny and cramped. The air conditioning unit rattled all night and the hallway noise from the elevator across from my room continued throughout the night.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear DebbieM, Thank you for the review. I am sincerely sorry to hear that the interior of our rooms did not exceed your expectations, specifically the noise that came from the air conditioning unit and elevator. I have addressed the issues to our Engineering team and they are resolving this matter accordingly. Your comments will help us as we continually... More

Port Saint Lucie, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am a HHonors Gold member and recently booked a room for some family members using my points. After I made my reservation I contacted the hotel directly and spoke with a very friendly representative - Elan was his name. The guests for whom I made the reservation were my sister, her daughter and her grand-daughter. Elan was nice enough... More

Was this review helpful? Yes
AKwon, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Stefan O, Thank you for the great review! I am happy to hear that your family had a great experience with us. I am delighted to hear that our team member, Elan, was able to provide your family with a memorable stay during their first time in New York City. We appreciate your feedback and I will pass along... More

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Additional Information about Hilton Garden Inn New York West 35th

Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hilton Garden Inn New York West 35th Hotel
Address: 63 West 35th Street,, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#41 Business Hotel in New York City
#60 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New York West 35th 3*
Official Description (provided by the hotel):
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 
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