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Hilton Garden Inn New York West 35th

3.0 of 5 63 West 35th Street,, New York City, NY 10001
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Certificate of Excellence 2014
Hilton Garden Inn New York  West 35th
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Hilton Garden Inn New York  West 35th
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3,202 reviews from our community

Traveler rating
    1,869
    1,070
    190
    42
    31
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749
1,059
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550
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

I stayed many different Hilton hotels in Manhattan, but, I just found right hotel for me which is very convenient to move here & there for business & travelling. prices are quite cute & all staffs are kind & helpful.

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Orange, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed at this hotel, and again it has been an awesome experience. It's by far the best hotel in NY! Sami at the front desk was great and even helped us when our flight came in earlier then expected. He got us a room right away even though it was 2AM! The location... More 

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Oakhurst, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

I picked this hotel because it was close to an event my friend and I went to and it turned out to be one of the best hotel stays I've had. Not only is this hotel clean, comfortable and with great views, it has an incredibly freindy staff that is ready to service your every need. We were greeted by... More 

Was this review helpful? Yes
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Ivette Y, Thanks for taking the time to share you FIVE STAR experience with the Tripadvisor community!!! Its GREAT to see that you had such positive interactions with our superstars, George/ Stephanie/ Simin! Phil was most likely the gentleman you interacted with while storing luggage, so I will make sure that he sees your kind words. Thank you so... More 

Espoo, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was traveling to Manhattan for a long weekend and happened to choose Hilton Garden Inn this time and I didn't have to regret it. Check-in was fast and room was clean, quiet and big considering it is Manhattan. Big tv, free wifi, comfortable bed, what else do you need. Breakfast is good and enough variety at least for me.... More 

Was this review helpful? Yes 1
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear SoulmanWjazz, First off, awesome username! Second off, THANK YOU for taking the time to share such a great review with the rest of the Tripadvisor world! I am happy to see that you thoroughly enjoyed our amenities and service! When returning to NYC, reach out to me prior to arrival and I will be more than happy to ensure... More 

Red Oak, Iowa
Top Contributor
82 reviews 82 reviews
69 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great place. Just across the way from Macy's and a few short blocks to all the theaters and Time's Square. Thankfully the location isn't the only thing that sells this hotel. Clean rooms and great staff made it a pleasure to stay here. They accommodated my late check out and the luggage room was a... More 

Was this review helpful? Yes 2
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Hello Merdog! Thank you for taking the time to share a FIVE STAR review of our hotel! It's awesome to see that you enjoyed the location and amenities of the hotel- next time you visit our property, please reach out to me directly so that we can ensure all of your stays are FIVE STAR worthy!! In Hospitality, Felix O'Casey More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Every time when I check in at the reception at any hotel, 1st impression and hospitality of the hotel reception makes me feel depression or at home, even better, cheerful stay. This was my first stay with my wife to come to New York for the first time more than 30 years after my younger days. With my expectations and... More 

Was this review helpful? Yes 2
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Eisuke, Thank you for taking the time to share your FIVE STAR EXPERIENCE! I've shared your review with Stephanie and the rest of the team! When traveling again, reach out to me in advance so that we can arrange a special welcome amenity for you! In Hospitality, Felix O'Casey Director of Front Office| HGI35 More 

Charlottesville, Virginia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden Inn provides a simple and clean hotel experience. It is not fancy (no plushy robes, for example), and there were several glitches when we were there: we'd booked a specific room online but it was not available when we arrived; because of a snowstorm, the satellite cable wasn't working; the bar didn't open on time on another... More 

Was this review helpful? Yes 2
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Putnik123, Thank you for taking the time to share your experience at HGI35! I am very sorry to see that we did not achieve our goal of providing each of our guests with a FIVE STAR experience. For your next stay, please reach out to me prior to arrival so that I can make sure we earn the fifth... More 

Rome, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was great for a weekend away. Conveniently placed in the middle of Manhattan for all of our tourist needs. I've stayed her previously (and loved the service) so I was happy to be able to stay here again.

Review collected in partnership with Hilton Garden Inn

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Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Sarah, Thank you for taking the time to share your experience at HGI35! It's great to see that you enjoyed our location, but disappointing to see that we were unable to earn the FIFTH star! If you have a moment, I would love to hear what lowered your stay to a four star, and any suggestions you have on... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thank you to Tameika and John for all they did in making my friend's birthday surprise so incredible! The hotel location was great, breakfast buffet delicious and little bar very convenient. The room was adequate in size. Loved the coffee in room and the steaming hot coffee in bar area each morning. Thanks!

Was this review helpful? Yes 2
Felix O, Front Office Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear Truckeebev, Thank you for taking the time to share your FIVE STAR experience at our hotel! John and Tameika are SUPERSTARS, its great to see that you enjoyed the interactions you had with them! I hope you are well and look forward to hosting your next NYC stay! In Hospitality, Felix O'Casey Director of Front Office| HGI35 More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel has one of the best and most attentive services I have experienced in a long time. I was particularly impressed with the concierge and the bellman. Their friendly, sociable, and helpful behaviors represented to me how well trained the staffs at the Hilton Garden Inn are. The rooms are also clean and spacious, and the location is perfect.... More 

Was this review helpful? Yes 1
Sami W, Guest Relations Manager at Hilton Garden Inn New York West 35th, responded to this review

Dear John T, Thank you so much for taking the time to write us a 5 STAR review! We are so thrilled to hear that you were pleased and impressed with our amazing staff! We take great pride in knowing that we have a hotel staff that are friendly, helpful and hardworking; including our Housekeeping team who work hard in... More 

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Additional Information about Hilton Garden Inn New York West 35th

Address: 63 West 35th Street,, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New York West 35th 3*
Number of rooms: 298
Reservation Options:
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#19 Business Hotel in New York City
#63 Family Hotel in New York City
#64 Romantic Hotel in New York City

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