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The Standard, High Line

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848 Washington Street, at West 13th Street, New York City, NY 10014 (Formerly The Standard New York)
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The Standard, High Line
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The Standard, High Line
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1,665 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aussies in London
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed here with a friend over the Memorial holiday weekend. Arrived at midnight Thursday and checked in, by the time I woke up 6 hours later I had bites all over my back and fingers. Didn't really connect it until I woke up Saturday morning with more bites on my hands, feet and face. I went to a pharmacy and... More 

Was this review helpful? Yes 9
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked in for a mini break for my partners 40th. Room was ok, some features well styled but not functional; great bath but with ridiculous plug that lets all the water out, no light controls next to the bed, curtains do not black out or reach the window edge. All in all a bit clumsy. Nice vibrant vibe, bordering on... More 

Was this review helpful? Yes 2
Carrollton, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

while it is evident that it is a high end hotel, the room is small, the shower has no privacy and they charge you for EVERYTHING including the toiletries. The front desk was very charming and efficient. The printing of documents was very efficient too.

Was this review helpful? Yes 3
suffern, n.y.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

Thank God I didn't pay for the room. Check in was efficient, the front desk was pleasant. The wait staff in the outdoor dining area was spot on. The room on the other hand is a joke. There is no place to put you close other than a tiny hanging are. Not one draw in the room.The bathroom was just... More 

Was this review helpful? Yes 2
Milan, Italy
Top Contributor
122 reviews 122 reviews
39 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location could not be better: the Meatpacking District, that is to say the coolest and the most trendy zone of Manhattan, full of glamour restaurants, fashion boutiques, cafès and bars. In terms of design, the whole property has a very peculiar and cozy image: colorful fluo lobby, a very "French countryside" atmosphere at the cafè, a busy American feeling... More 

Was this review helpful? Yes 1
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi there Thank you so much for your recent stay and for taking the time to leave your feedback. I am really pleased to hear you enjoyed the design aspects of the hotel as well as our food and beverage outlets and vibrant neighborhood. I am so surprised to hear about your dissatisfaction with the gym. We typically get glowing... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Slamming self-closing doors throughout the hotel are ridiculous. They give you ear plugs in the rooms, but come on. Doors slamming all day & all night. Pitch black elevators also goofy & ridiculous; can't read the buttons. Tiny rooms. Nice views & staff, but it's a kid's playhouse at luxury hotel prices.

Was this review helpful? Yes 3
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hello Thanks for your recent stay and for your feedback regarding the slamming doors. I am sorry to hear this affected you so much and we will certainly look into a resolution. Our elevators contain an art installation, I apologize this was not to your preference. More 

Buffalo, NY
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Here's just a sample of what's wrong with this hotel: 1. The elevator is so dark you can't see the floor numbers. But hey, the people going up to the Boom Boom room must think this is cool. 2. Clear glass separates the shower from the bed/sitting area. So cool to take a shower in a fishbowl 3. Was out... More 

Was this review helpful? Yes 2
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hello, Thank you for your feedback. I am sorry to hear you did not enjoy your stay here at The Standard, High Line. The dimly lit elevators and the peek-a-boo showers are specific design features that set us apart amongst the growing market of boutique hotels. We understand not everyone will enjoy this, though we do want all of our... More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

Lots of money for a good location and a decent restaurant The rooms don't have reasonable cupboard space so you live out of your suitcase if you are there for a week There is no privileged access to the restaurants or the roof top club You just have to queue like everyone else Service is below average Generally a great... More 

Was this review helpful? Yes 3
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi John Thank you for your recent stay and your feedback. I am sorry to hear that you did not enjoy your time here at The Standard. Our food and beverage outlets are extremely popular for hotel guests and non, so we do our very best to accommodate everyone. The part I am most disappointed to hear is that you... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

From the moment you step out the taxi to when you get back into it again, you are constantly reminded that this isn't a hotel which functions for your enjoyment. It's a private members club funded by you, for the friends of the people who work there and the owner(s). If you manage to catch the attention of the surly... More 

Was this review helpful? Yes 6
Kevin R, Managing Director at The Standard, High Line, responded to this review

Rob, Thank you for your feedback. It is clear that our unique style is not your preference. I am sorry you feel that the staff were rude and surly, as they do work very hard to make sure our guests are well looked after. We do, in fact, think that our logo and our art installation in the elevators are... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The place to be and to stay in New York. Amazing view and very well located for shopping, restaurants and nightlife. The roof top/terrace is fantastic when sunny with a glass of wine or for a crêpe... Rooms are small but comfortable. Their newsletters are always fun and they just launched an app for last minute reservation at competitive prices.

Was this review helpful? Yes
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi Zina and Paul Thank you for your recent stay at The Standard and for taking the time to write this review. So pleased to hear you had a great stay! We look forward to welcoming you back soon! More 

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