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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

3.0 of 5 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
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382 reviews from our community

Traveler rating
    103
    159
    69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

Chose this hotel because it is close to Madison Square Garden. Room was small, but very clean and comfortable. Every staff member we encountered was very friendly and professional. Would stay there again.

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Virginia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this hotel due to the proximity to the Javits Center. The room itself is fine, relatively clean, comfortable and quiet. I found the front desk staff to be average, they definitely do not go out of their way to be helpful or friendly. I asked for ice and was told the machine was broken, but I could walk across... More

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CT
Top Contributor
61 reviews 61 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 1 night while he was attending a conference at the Javits Center (very close). We were able to park right across the street for $25 for 24 hours. There is a small lobby- not fancy no bar but perfect for our needs. Our king room was clean (small) the bed had nice pillows... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location, within walking distance to Times Square & Penn Station, plenty of places to eat & shop at nearby. Staff was great, very helpful. Rooms are small, but comfy & very clean. Bed was great!

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Seattle, Washington
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The GEM was excellent. Perfect for staying with a shot walk to the Javitz convention center. Staff was wonderful. Plenty of places to walk to nearby for lunch or dinner. Even a gas station with Dunkin Donuts next door.

Review collected in partnership with this hotel

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Louisville
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

cozy hotel 1 1/2 blocks from the Javits Center. Staff friendly and very helpful. They held my shipping for pickup and loaned an umbrella when it rained. I was on the first floor, next to the elevator but at night the room was quiet. Small hotel, nothing fancy but clean and great for a business trip. Comfortable king bed, refrigerator,... More

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APOLLO
Contributor
15 reviews 15 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was small but the weather was perfect so we were out most of the time. It was a short walk to Midtown and the Highline Park. Easy to catch taxis headed uptown or downtown. The room was very clean.

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Was this review helpful? Yes 1
South Carolina
1 review
4 of 5 stars Reviewed 1 week ago

The staff as great–friendly, knowledgeable and thorough. I was on the first level, so the room location wasn't great for me, and a bit noisy as people came in and out. It was clean and comfy so, no major complaints from me. I could have just asked for a different room and I'm sure they would have given it to... More

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Pittsburgh
1 review
3 of 5 stars Reviewed 2 weeks ago

Your Review I think my experience was not the best because of the location of the room. Room in the basement next to housekeeping staff. There was trash found in the bedroom. I couldn't change TV ch. I

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Doylestown, Pennsylvania
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positives: very clean room and bathroom; bathroom had plenty of towels and the hot water and water pressure (in the shower) were great; front desk staff was very friendly and helpful; beds were very comfortable; TV and free wifi worked great; Dunkin Donuts right around the corner; although we were on the second floor, it was still quiet at night... More

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Additional Information about The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

Address: 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member 3*
Number of rooms: 39
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Also Known As:
The Gem Hotel-Midtown West Hotel New York City

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