We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

3.0 of 5 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
Professional photos View all
Browse nearby
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
Write a Review

423 reviews from our community

Traveler rating
    122
    170
    78
    17
    36
See reviews for
91
100
32
102
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (423)
  • Mar-May only
    (105)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (105)
All months
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My stay at the GEM Hotel Hudson Yards was great. It was less than 2 blocks from the convention center which made attending my conference so easy. The rooms are quaint but have everything you need, real cozy. The staff was super friendly and made several great dining suggestions as well as notify me that they only had a few... More 

Was this review helpful? Yes
Ellicott City
1 review
3 of 5 stars Reviewed 4 days ago NEW

Room seemed clean. But we woke up to a roach on the floor in the room. This was a main level room, they moved us to a higher floor. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Review collected in partnership with this hotel

Was this review helpful? Yes
Miami
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was completely off my radar and wasn't sure what to expect. The location is perfect, near a ton of restaurants and convenient to all areas of the city, and the rooms are comfortable and clean. The BEST things though was the people. SO accommodating and friendly and I mean everyone I came in contact with. They 'made' my... More 

Was this review helpful? Yes
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review

Dear Jpughmiami, Thank you for reviewing and posting your comments on your recent stay at GEM Hotel Hudson Yard. We were delighted that you chose to stay with us while in NYC. Hudson Yards is changing and become more residential, with the new 7 Train line to open in Feb. Access to Time Square will be much easier. New Eateries... More 

Auburn, New York
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Gem because we wanted something super close to the Javits center! You could step out our door and see it! Two quick blocks! Super cute! Room are small but not too small. Bathroom is very clean. Everything had a zen feeling. Beds very comfortable, nice sheets and blankets. The best part was the helpful, kind service... More 

Was this review helpful? Yes
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review

Dear kpe7, Thank you for choosing the GEM Hotel HY we are extremely delighted that you had a fantastic stay during your time at the Javits. Your comments and review is the foundation that we strive for with each guest. We are making some small changes and hope that you will notice them on your return stay. Please feel free... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am so glad I stayed here. The staff was very helpful and the hotel was clean! The room was a little tight but we did not spend much time in our room anyway. The location was great for the Jacob Javits Convention Center and close to some key spots - train station, restaurants, etc. Great hotel!

Was this review helpful? Yes
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review

Hi Brenda L, Thank you for staying at the GEM Hotel Hudson Yards during your recent visit to NYC. We are all extremely excited that we were able to meet your expectations. You review and comments mean a world to us, this only reinforces our goals to be the best. We hope to see you soon again and please feel... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

New York was our last stop and I'm glad we chose GEM. Front desk staff are friendly, answering all our questions with a smile and were really nice to talk to. Room was really cramped for 4 persons with 2 queen beds. Our luggages were all over the space and there were barely any space to walk. No fridge in... More 

Was this review helpful? Yes
Austin, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I was pair with this hotel through hotwire.com and I am so glad I got it! The staff was very very helpful and more than welcoming. The room was clean and perfect for me. The staff also gave me great recommendations on local places to go and eat. Hope to stay here again when I come back to New York!

Was this review helpful? Yes
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an inepensive and well located budget hotel near the Jacob Javits Convention Center but also well located for the Port Authority, Hell's Kitchen and Penn Station for the LIRR and ACE subway lines. The rooms are clean and to a good standard, there are free hot drinks at breakfast time and the staff are friendly and helpful.

Was this review helpful? Yes
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Gem hotel for a week with my two brothers. We shared a double room with twin beds. We were very pleased with our room, it was quite small but it was alright. We weren't really there to stay inside our room. The bathroom was big and spacious and they cleaned our room every day. The beds... More 

Was this review helpful? Yes
Oneonta, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

Rooms were clean, modern, and quiet. On the small side, but that's NYC. Staff was super helpful and friendly. Free wifi worked well. Easy walking distance from Penn Station and theaters. We booked a king and got two doubles instead but didn't bother to switch rooms.

Was this review helpful? Yes
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review

Dear 321AW, I would like to thank you for taking the time to write your review and see that we missed the opportunity to truly wow you with our services and amenities that you deserve and expect. We take every guest experience with the great importance and we strive to make each stay enjoyable and memorable. I hope that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

Address: 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, HotelTravel.com, Cheap Tickets, Choice Hotels, Priceline, Despegar.com, Agoda, Odigeo and Tingo so you can book your The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Gem Hotel-Midtown West Hotel New York City
Hotel Style:
#166 Business Hotel in New York City
#179 Romantic Hotel in New York City
#238 Family Hotel in New York City

270 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Bathroom (16)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (15)
Viewed
View from room (4)
Viewed
Dining (1)
Viewed
Other (16)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (181)
Viewed
Duo Double Room (62)
Viewed
King Room (69)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood