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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

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449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you're traveling to NYC for a business convention at the Javits Center, this is an ideal place to stay, since it's only a few blocks away and within easy walking distance. The accommodations are tight (my 2-double bed room had the beds touching three walls, with 2 feet open in between), but since I did not intend to spend... More 

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Dandenong, Australia
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

When in New York as a tourist nothing more than a clean tidy quiet and close to the action room is required. The gem is this The helpful staff were great in providing good advice and support. Only negative is that the king size bed makes the room far to small. And with luggage it's very tight.

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DeKalb, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for a convention which was located at the Javits Center. First impression was a good one, just super tiny living quarters, which was just fine for why I was in NYC. Pros: Very friendly staff, clean, close to convention center and short walk to other area attractions, free internet Cons: Tiny rooms, loud fan, no gym

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

You cannot go wrong with The GEM. The staff was genuinely helpful, friendly and curteous. I believe they really cared about me. The rooms were small but that's to be expected in NYC. My only complaint: there was no conditioner!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel itself was fine but the maid service was bad. One day the room wasn't actually cleaned just the beds were made, which was fine. The next day we came back and there were no towels in the room. We called the front desk and requested towels to someone who could have cared less. When we finally got a... More 

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Greenville, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

I Recommend Anybody Stay Here While In New York City! This Was My First Time To The City, And Even Though You Don't Usually Spend Much Time In The Room...The Hotel Stay Is Extremely Important! I Was Very Impressed With The Stay....The Room Was Very Comfortable & Clean! All Of The Staff Were Very Personable And Made You Feel Very... More 

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed May 23, 2015

Great location, the staff was incredible! Will absolutely visit this hotel again. My mother fell during our trip and the staff was more concerned about her well being than the restaurant she fell at. Jasmine is the best!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 14, 2015

The staff, or shall I say the one person working there was nice. The room, although the size of a shoebox was clean...bed was comfortable. The air conditioner was really loud, I called to complain but they told me maintanance left for the day. Good to know if things break down at night, you're screwed. The area SUCKS. It's totally... More 

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Groningen, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 12, 2015 via mobile

We had a pleasant stay at the Gem. Location is great and near Pennstation and Javits Centre. Rooms are small but clean (its NY). Evert dat freah towels and sheets. Most of all The friendly employees made out stay.

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Irvine, California
1 review
5 of 5 stars Reviewed May 11, 2015

stuff very friendly. The rooms are little bit small but clean.But is normal for NY we stayed in another hotel in NY on our last trip and it was the same size. Also very close to Javits center and if you like to walk,relative close to the Time square and Subway. Yiannis Arvanitidis.

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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