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All 449 New York City hotels

The GEM Hotel Hudson Yards/Midtown West

3.0 of 5 Hotel   |   449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
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Ranked #254 of 449 hotels in New York City
A recent review
5 of 5 stars reviewed 3 days ago
Gsudaria Fremont
  • Reviews (348)
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Fremont
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

After touring the city all day and night the hotel suited us perfectly to relax, rest and rejuvenate before hitting the city again. The room's decor was modern and fresh along with being clean and bright. The bathrooms were also clean and a typical size. The rooms are smaller than what most are use to but there were four of... More

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Blainville
1 review
5 of 5 stars Reviewed 1 week ago NEW

Good price for location. Room is clean. Elevator is fast. People at front desk really nice. Small fridge &microwave in the room. Room is a bit small but there is the only bad comment I have to say. I would come back again for sure.

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Drums, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

What a great hotel! The location was easy to find from 9A. It was walking distance from good resteraunts, Eataly, Empire State, Macy's, the tour boat port, and Penn Station.The room was small but very clean and modern. The staff was helpful and friendly. Off-street parking was right across the street. We would definitly go back for another stay.

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear ronald t, Thank you for choosing the GEM Hotel during your long 4th of July weekend. Your review and comments reflect our committment in each one of us for our guests. I am only sorry that Macy's decided to move the fireworks to the Eastside this year. We hope that Macy's reconsiders for next year and moves it back... More

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The beds here are wonderful and the tv was also better than what I'd expect from a smaller hotel. The staff was pleasant and answered the few questions that I did have. I'd stay here again, as I enjoy these small out of the way hotels. The room was also very quiet.

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Hi DorothyTheExplorer, Thank you for your recent stay at the GEM Hotel Hudson Yard. We are all delighted that you had a wonderful experience, we strive to provide the ultimate guest experience. We all hope to see you again soon, please mention LGEMR on your return trip. We like to know what new thing you like to see at the... More

Baltimore
1 review
4 of 5 stars Reviewed 1 week ago

This is probably the best inexpensive midtown hotel. It's an easy walk to Times Square and other locales, there's lots of food options within just a couple of blocks, and I wouldn't hesitate to stay here again.

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear Clint T, Thank you for choosing the GEM Hotel Hudson Yard during your recent visit to NYC. You review and comments mean a great deal to us. We are happy that we were able to meet all of your expectations. We like hear what "new thing" you would like to see at the GEM in a future stay. I... More

Miami
1 review
4 of 5 stars Reviewed 2 weeks ago

The location is near very fun Hell's Kitchen neighborhood spots, within an easy walk of great restaurants and shops. The room was all right, nothing fancy but clean and a good price for the location. Desk service varied greatly depending on the shift.

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear Jenny F, Thank you for choosing the GEM Hotel Hudson Yard during your visit to New York City. We are glad that we were able to meet your expectations. I will be to the attention of our the desk associates the importance of providing a consist guest experience. For taking the time to post your review, please mention LGEMR... More

Kilmarnock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were overbooked and lied to on arrival. After travelling for hours and then being kept in reception for several hours we were told we had no room. Had to sleep on air bed on dirty floor in staff area. Was not secure no door to lock just a curtain pulled across. Anyone walking past could have came in. We... More

Was this review helpful? Yes 1
General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear Minismum71, I am deeply sorry that the impressions of your experience has left you with a sour feel. I do remember your stay and everyday we remind ourselves to be committed and honest with each our guest. The circumstances of your experience has been a teaching and learning experience for us all. Please still allow me to make up... More

Naples, FL
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed four nights at the GEM. For the price, we were very satisfied. The room was clean but a bit small. The bathroom was spotless (very clean). The bed was comfortable. The WIFI worked perfectly and was relatively fast. There was a $2.50 daily charge for the safe, but we were told this upon check-in (note:... More

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear judymrman, I like to thank you and your husband for having stayed at the GEM Hotel Hudson Yard during your trip to NYC. I am glad that the hotel meet your expectations, we strive to ensure that every GEM guest has our full 100% committment. Your review reminds us of our goals every day and we thank you for... More

Silver Spring
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was a little small. Wish it had amenities. The adapter did not stay in wall for radio. No full length mirror. Location was good. Close to shopping, food, movies, etc. The front desk check in went good. Room was not ready when i came thou. Im use to checking in early. Im not sure if i would stay... More

Review collected in partnership with this hotel

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear Jennifer F, Thank you for having stayed the GEM Hotel Hudson Yard during your visit to NYC. i am sorry that we were not able to meet all of your expectations during your stay. Your comments are well received adn something that myself and associates will address. I hope that you do give us a second opportunity to change... More

Savage, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

We recently spent a week at the Gem and really enjoyed it. The location is great - close to the subway and a lot of shopping and restaurants. The hotel was also very quiet which was great when you are tired from a busy day! The hotel has a wonderful staff. They were all friendly and helpful. I would definitely... More

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General M, General Manager at The GEM Hotel Hudson Yards/Midtown West, responded to this review

Dear Jeanne K, Thank you for choosing the GEM Hotel Hudson Yards during your most recent trip to NYC. We are all delighted that you had a wonderful stay. You will not find a hotel that offers you a quiet night of sleep other then ours. Thank you for taking the time in posting your review and comments they mean... More

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Additional Information about The GEM Hotel Hudson Yards/Midtown West

Address: 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Hudson Yards/Midtown West 3*
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Also Known As:
The Gem Hotel-Midtown West Hotel New York City

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#119 Business Hotel in New York City #197 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Hudson Yards/Midtown West is ideally located in "your corner of the world." We provide boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities.We are conveniently located in Manhattan Midtown West, just two blocks away from the Jacob K. Javits Convention Center. Guests are within walking distance from all that Midtown Manhattan has to offer, including world-famous restaurants, night clubs, art galleries, shopping and more. The hotel is three blocks away from New York City's subway system and within close proximity to both Penn Station and the Port Authority of New York and New Jersey.The GEM Hotel Midtown West offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast flat-panel LCD televisions, iPod docking stations, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards.While staying at this New York hotel, check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours.The GEM Hotel - Midtown West, an Ascend Collection hotel, is a sanctuary of luxury in a trendy Manhattan neighborhood. Guests will feel truly ensconced in an elegant, private and boutique atmosphere. ... more   less 
Number of rooms
39

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