Things I don't typically expect in my hotel room: a turntable, a '50s style refrigerator with enough beverages to hydrate the entire squad of the New York Knicks, a dented metal rolling cart that appeared to come out a thrift shop, 3D glasses for the pay-per-view gay porn. Although I needed (and used) none of these items, they were in... more

Loved my stay at Ace. A warm, welcoming lobby. Staff were terrific, Stumptown coffee right in the lobby was a nice break from the old Starbucks routine. I'd say that the hotel is definitely geared for the younger crowd, but it wasn't over the top. I'm in my early 40s and I felt right at home. more

So when you walk into the lobby, you'll notice this hotel is cool and hip...lots of people in their 20s-40s with the mac books and iphones out, and always a fun vibe. The staff are uber friendly and check-in was quick. Don't expect to get into your room much earlier than 3pm. The room itself was more kitchy than upscale... more

I came to New York for a couple days of Christmas shopping and fun. I came across an error in pricing on the website that enabled me to afford to stay here this trip. (Ace is steep, but still fairly reasonable for NYC.) But, the rate was kinda a miracle and I jumped on it. 2 nights at 250, one... more

Bed super comfortable. Aircon not working. Chocolate donuts excellent. But I simply asked for two faxes to be sent. Two days later, I had to inquire at the front desk, 3 times, to find out what had happened to them (had they been sent successfully? where were the original sheets?). Turns out neither had gone through. But they hadn't bothered... more

The hotel is really unique and you get that sense from the minute you walk in. It has a friendly hipster vibe with a beautiful lobby and bar. At night it was a bit of a scene but rooms are very quiet. Stayed in a standard room with King size bed and was plenty big (especially by NYC standards). Bathroom... more

Interesting vibe and I loved the friendly but seriously casual (dress/speech/manner) cool staff. Room was just as shown on the website, liked it. Would recommend all, (especially the lobby scene full of cool young New Yorkers on their Applemacs,) with the exception of the dining set up which really wasnt yet sorted out, breakfast staffs attempts to provide hot tea... more

We had 2 different rooms in this hotel. I turned in a list of things that didn't work to the front desk but by far the most annoying is the air conditioning. There were 2 a/c units and 2 thermostats but both thermostats controlled only 1 A/C unit while the other just sat there. The decor is a welcome change... more

LOVED the Ace. The staff was friendly and bent over backward to address small glitches -- it was hot in our room and within two minutes of our calling, the young woman who was working the front desk showed up at our door with a fan. Otherwise our room, a deluxe king, was extremely comfortable. Nice bed. Fun decor. Food... more