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The GEM Hotel Chelsea

3.0 of 5 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
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The GEM Hotel Chelsea
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637 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middlesex, New Jersey
Top Contributor
93 reviews 93 reviews
8 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sodtayed on a Fri & Sat for outing in NYC. Perfect location. Front desk is gracious and professional. Easy check in, all questions and/or concerns very well met. Bottle opener late at night....no problem! Forager's downstairs is wonderful for brunch, lunch or dinner with a market and wine store, all organic (farm to table). Rooms are small but excellent sleeping,... More 

Was this review helpful? Yes
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for choosing to stay with us at the Gem Hotel Chelsea. Thank you for taking the time to write such a tremendous review! I cannot wait to share your review with our front desk staff. We are happy to hear you were able to enjoy Foragers! We always recommend the restaurant, it certainly does not disappoint. We... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

well done on the rework on this hotel - beautifully renovated - perfectly situated - great service and most importantly incredible value for money in NYC - not the usual 400 $ shoe box.. I will be back -

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for choosing to stay at the Gem Hotel Chelsea. We appreciate the wonderful review about your stay. We are glad to hear you loved our lobby renovations. Please come back to enjoy our lobby bar on your next visit! More 

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

the GEM Hotel Chelsea is a great affordable option located in one of the best neighborhoods in Manhatten. Tons of restaurants and shops are all within a short walk. The lobby was recently remodeled and looks very chic. The rooms are small but have all the necessary amenities to ensure your time in NYC is good. They also have an... More 

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for taking the time to write a wonderful review about our hotel. We are so happy to hear that you loved your stay and was able to enjoy our rooftop terrace and brand new lobby! We are very fortunate for our excellent location in the Chelsea neighborhood. Please come back to visit us on your next trip... More 

MORENO VALLEY
Top Contributor
378 reviews 378 reviews
189 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed January 22, 2015

We enjoyed our stay here. Hotel was nicer than we expected given the price. Tiny rooms, but that's NYC. Besides, we were hardly in our rooms except to sleep. Nice rooftop with great view of the Empire State building and others. Probably our favorite thing about this establishment. Caution, some rooms only have a view of the side of the... More 

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for taking the time to write a wonderful review about our hotel. We are so happy to hear you enjoyed your stay and the weather was nice enough to enjoy our rooftop terrace. The views are quite magical up there! We hope to see you back for your next New York City trip and to enjoy our... More 

Providence, Rhode Island
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 22, 2015

Cold both in some of the treatment I received and in the heat! The location is excellent, steps away from the subway. The hotel is also very clean, which is a plus. Other than that, I have nothing else good to say. 'cold' in the title has a double meaning on this occasion, read on for more: Rooms are very... More 

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for choosing to stay with us at the Gem Hotel Chelsea. We are very sorry to hear your stay did not meet your expectations. We sincerely apologize our staff was unable to help you during the poor weather conditions. I will inform our front desk agents of this situation to ensure we are always providing the best... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 14, 2015

Those are wonderful room pictures on the website I wonder what hotel they were taken. The location the staff and the cleanliness of the rooms are wonderful however the room size reminds me of a college dorm or smaller. The hotel has zero amenities, no bar, no weight room no food service. If you're looking for great location in Chelsea... More 

Was this review helpful? Yes 3
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for staying with us at the Gem Hotel Chelsea. We are happy to hear the location, our staff, and the cleanliness of your room exceeded your expectations. The amenities we offer at our hotel are complimentary wifi, water, coffee, tea, and access to our 24 hour rooftop terrace. We recommend all our guests to go to Foragers,... More 

Milford, Pennsylvania
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 11, 2015

The rooms are compact yet efficient. They are very clean and the bathrooms are regulation size with a roomy shower. This hotel is perfect for the City if you are going to be out and about and intend on just sleeping and showering here. We would definitely reccomend The Gem.

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for taking the time to write a wonderful review about your stay at the Gem Hotel Chelsea! We are glad to hear our rooms met your expectations and you enjoyed the surrounding area! Thank you for your recommendation and we look forward to your next visit to New York City! More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2015

Great hotel even though the rooms are small, it has a nice bed and a great shower and that is what I value the most during a city trip! It could have been a little bit bigger because you need to store your luggage but you'll manage.

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GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for staying with us at the Gem Hotel Chelsea and taking the time to write a great review! We are happy our hotel and the room exceeded your expectations. We look forward to your return to the city and to enjoy our new lobby bar! More 

Texas
Top Contributor
62 reviews 62 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 6, 2015

The rooms are small, but efficient. The location is great and the front desk was helpful! The room was very clean and had a great shower. The Forager's next door has delicious healthy food. I would eat there every day.

Was this review helpful? Yes
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for staying with us at the Gem Hotel Chelsea. We appreciate the nice review. We are happy to hear our staff was so helpful and you enjoyed Foragers! It is definitely one of our favorite restaurants. Please come back to enjoy our newly renovated bar! More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2014

The three best things about this hotel are the location, the service and the cleanliness of the bedrooms. The things that we're not so good include the size of the rooms and the lack of a bar - however the hotel is undergoing a refit and the bar should be available soon. The location in Chelsea was excellent! There were... More 

Was this review helpful? Yes 1
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hello, Thank you for staying with us at the Gem Hotel Chelsea and for taking the time to write a great review. We are happy to hear you had such a wonderful stay and went to our recommended food places. We apologize that our bar was not open for your stay, but we look forward to your return! More 

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Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
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Hotel Style:
#234 Romantic Hotel in New York City

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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