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All 451 New York City hotels

The GEM Hotel Chelsea

3.0 of 5 Hotel   |   300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel ) (Chelsea)
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77%
Ranked #246 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
Ashley S New York City, New York
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573 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
New York City, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was very clean and the free wifi and robes were definitely a plus. Many things are in walking distance, including the A, C & 1 train along with wonderful paces to eat also and there is on street parking! The only con was the room size, the rooms are smaller than expected but it wouldn't discourage me from... More

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Cape Coral, Florida
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice room. Great view. Conveniently located Customer service was really great at the front desk with the clerk being full of knowledge about the area. Great place if you want to be near all the shopping but a little loud at night from machines and other peopple

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Duncan
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel and room were very clean. The front desk is awesome! The rooms are small so please take note. It is convenietly located, a few blocks from MSG & The Empire State Building. Overall, it was a good experience.

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1 review
3 of 5 stars Reviewed 4 days ago NEW

Room was too small for two person and very dark. Did not feel comfortable and definetly other than the pictures in the internet suggested. Location in Chelsea is great. Roof top was also a dissapointment. Just some tables with chairs. Noisy surroundings from all the machinery.

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Brisbane
1 review
3 of 5 stars Reviewed 6 days ago NEW

Good location, close to restaurants and shops, Chelsea markets and the high line. A/C was a big issue for us as it woke us every night. Difficult to get any responses via email but helpful in person..

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Cesate
1 review
4 of 5 stars Reviewed 6 days ago NEW

Right price for a nice clean and comfortable room provided with good WiFi. A bit noisy during night (my room was on The corner of The street).........................................….................

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1 review
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at The GEM Hotel Chelsea and would be happy to be able to stay there again. The front desk was friendly and helpful and there was everything needed within walking distance.

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GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review

Hi DONNA9051981. We're so glad that you enjoyed your stay with us. The location of the hotel is one of the great attractions for staying at the GEM Hotel Chelsea. Its something we consistently hear from our guest. Please considering us again the next time you require accommodations in the Chelsea New York City area. Lastly, thank for taking a... More

Somers Point, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have enjoyed staying at the Gem Chelsea many times over the past few months. I can usually find free parking on 22nd st just steps from the hotel which is an added bonus in to the already reasonably priced rooms.

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GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review

Hi mojojo9955, thank you so much for staying with us again. We love to learn that our past guests are returning. It means that we continue to meet their expectations. I think it's awesome that you continue to locate free parking on our New York City streets. Its one of the bonuses of the GEM Hotel being in Chelsea. You... More

Se Us
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Book as early as possible to get the best rate. Small rooms but ultra clean. Extremely friendly and helpful staff. I stayed for 6 days and encountered only super friendly and helpful staff throughout the hotel.

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GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review

Wow what a great review TOA031. I can't wait to share your comments with our staff members. The satisfaction of every guest is important to them so they'll be delighted when they learn that you enjoyed your stay at the GEM Hotel Chelsea as much as you did. Please be sure to contact us directly for your next trip back... More

San Francisco
1 review
3 of 5 stars Reviewed 1 week ago

Hotel staff was super friendly and the hotel is in a great location (Chelsea). Was disappointed with the mattress (could feel the springs), the inability to turn off/on any lights from the bed, and the A/C unit was very noisy.

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GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review

Hi E N. Let me begin with saying I apologize that your stay at the GEM Hotel Chelsea was not a better one. I know nothing can replace a flawless and problem free stay and unfortunately we didn't provide that for you. I hope you'll return and give us another opportunity to exceed your expectations. Should you encounter anything not... More

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Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The GEM Hotel Chelsea 3*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style
#214 Family Hotel in New York City #237 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building.The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. Additionally, this New York City hotel features a 24-hour fitness center and business center to you meet your needs.While staying at The GEM Hotel Chelsea check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours. ... more   less 
Number of rooms
81

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