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Four Points by Sheraton Manhattan SoHo Village

3.5 of 5 66 Charlton Street, New York City, NY 10014
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#283 of 453 Hotels in New York City
636 Reviews 4 of 5 stars
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Four Points by Sheraton Manhattan SoHo Village
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Four Points by Sheraton Manhattan SoHo Village
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636 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Top Contributor
58 reviews 58 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spending five nights, enjoying everything about the city, we found the location handy to all. The rooms were adequate, clean, quiet and restful. The front desk eager to assist us with any requests. The bar, in the lobby, and the outside patio, made it homey. There is a restaurant, however, our group did not partake. SoHo has many interesting, and... More

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San Francisco, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I could not have asked for a better location in terms of walking or public transit connections. The hotel room was small, but functional. The bathroom needed maintenance due to wallpaper clearly coming up from wall and dampness causing wall to deteriorate near the tub/shower and plaster to crumble onto the floor. The desk attendant in the evening was fantastic... More

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AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for providing feedback regarding your recent stay. More

manchester
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

As you can see from the title of the review, we didn't like this place and neither will you. The name Sheraton might suggest quality but this is far from it. Apart from being close to Soho village there is literally nothing I could recommend about this hotel. Here is a list of the things that went wrong in our... More

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Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear wigman2, We appreciate your having taken the time to let us know about your experience and giving us some insight on what could have made your stay a bit more comfortable. We would just like to address some of the concerns you have pointed out: Our records indicate you did arrive at 2:00pm, which is very close to our... More

United States
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here on mult trips. It's hard to find a good hotel with decent pricing in NYC. It's not super fancy but it is clean and will maintained. The rooms are small so you might have to fit for space for large bags.

Was this review helpful? Yes
Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, We are delighted to hear you enjoy staying with our property, and look forward to welcoming you back soon! Warmest regards, Michael Weinstein More

Top Contributor
65 reviews 65 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is paying the bills via its location which is awesome but the rest of the experience fell short. Pros: front desk staff- helpful and quick, location is very good Cons: rooms are small with thin walls- elevators slow and often filled with staff- in the bathroom they have dispensers for shampoo etc rather than little bottles (awesome/less plastic)... More

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Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for the kind comments about our staff and suggestions for improvement. We certainly agree the soap dispensers in your room should be refilled constantly and should not have run out. Your comments have been forwarded to our housekeeping management to prevent this from happening again. Warmest regards, Michael Weinstein More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were clean, updated and typical size (small) for New York City. Hotel front desk staff was very friendly and helpful. Near the Village and Soho but it is a hike walking to Times Square. I was on a high floor but the elevators (two of them) came quickly. Overall, good experience for business travel.

Was this review helpful? Yes
Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to review our property and for your kind words regarding our staff. We are always delighted to welcome back our business travelers, who we know make up a large portion of our guests. We hope to see you again soon! Warmest regards, Michael Weinstein More

Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Free wifi, free water, comfy bed, clean, free coffee in lobby and room. Really good location for the village, 10 min slow walk (bring a map, it's easy to get lost in this part of town). Lovely guy Nicholas checked us in and seemed to be a genuinely nice guy and wanted us to enjoy our stay. Would have given... More

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AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for your feedback. We appreciate you recognizing Nicholas. I apologize for the street noise. More

Palm Bay, FL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all the aroma that greets you when you enter the lobby makes you want to inhale and order a box of whatever type of air fragrance that was for your own home. Although the room and bathrooms were smaller than what I'm used to (I hear that's typical in NYC) it was a very comfortable room. The hotel... More

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Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, The pleasant aroma you experienced in our lobby is our signature Pinwheels in the Breeze fragrance made exclusively for our Four Points properties by Yankee Candle. We're glad you enjoyed it! It's great to hear you had a wonderful time here in SoHo and we look forward to seeing you again. Warmest regards, Michael Weinstein More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Four Points for only one night, booking last minute. We were shocked that we could get a room in Soho, on a Friday night (Labor Day Weekend) for less than $200. The room was small (as to be expected in NYC) but it was designed in such a way that it didn't feel cramped. The bed... More

Was this review helpful? Yes
Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, We're happy you chose to stay with us and to hear you had a nice time. We do understand rooms in Manhattan are typically on the small side in comparison to other major cities, and agree our rooms make very efficient use of the space. We hope to see you again on your next trip to NYC, even... More

Melbourne
Top Contributor
95 reviews 95 reviews
65 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Four Points for six nights, partly to attend a conference at NYU and partly to enjoy New York as tourists. The location is great - close to a metro and walking distance to really nice areas for restaurants and shopping. While the room was small, it was comfortably furnished and had everything we needed, with decent... More

Was this review helpful? Yes
Michael W, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, It's great to hear you enjoyed our property for your six-night work/pleasure trip. We're glad you enjoyed our property and found our location convenient. We look forward to seeing you again! Warmest regards, Michael Weinstein More

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Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton Street, New York City, NY 10014
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Number of rooms: 150
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Sheraton
New York City Four Points

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