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Four Points by Sheraton Manhattan SoHo Village

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66 Charlton Street, New York City, NY 10014
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Four Points by Sheraton Manhattan SoHo Village
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Four Points by Sheraton Manhattan SoHo Village
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694 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 1 night on business. Location was perfect for walking around Soho & Tribeca, close to restaurants, shopping, and 25 min walk to 9/11 Museum. Room and bathroom were very clean, comfortable bedding, and all amenities I needed for a brief stay. Room had a king size bed and was definitely on the larger side of NYC... More 

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Tucson, AZ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel due its location between the Financial District and the Village to attend business meetings. I stayed in a deluxe standard room on the 20th floor. The room was smaller than what I am used to, but it is Manhattan where space is a premium, thus it is to be expected. The room was clean and... More 

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Community of Madrid, Spain
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for five nights. Service was very nice. We good a room at the 19th floor. The room was large, with a pretty good-looking bathroom and breathtaking views of the One World building and some of the skyline of southern Manhattan. The location of the hotel is really good, very close to the Financial District, in the midst... More 

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AdamModica, Front Office Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for choosing the Four Points SoHo Village! More 

Scottsdale, Arizona
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a clean, inexpensive hotel in Soho, NYC then the Four Points Sheraton fits your bill. Beds were super comfortable, room service was fast and offered really tasty 3 meals a day and staff was friendly and attentive. Walk 2 blocks and you are in the heart of everything from Soho, to the Village to the... More 

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AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for the feedback More 

Silver Spring, Maryland
Top Contributor
59 reviews 59 reviews
53 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently traveled to NYC for a two day business trip. I used SPG points for two nights at the Four Points in SoHo , so cannot comment on the standard room rate. After a full day in midtown, I arrived at the hotel just before 5PM. Check in was swift and friendly and the front desk person offered some... More 

Was this review helpful? Yes 1
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you the feedback. We are glad to know that you had an enjoyable stay. Thanks again More 

Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to NYC for business frequently. The Four Points is always the best value for Starwood members in Soho. Close to lots of food choices. Friendly staff. In lobby bar. Coffee in room. Good internet. Room Service. Restaurant is a bit limited an could use a facelift. Bathrooms have small vanities with no place for cosmetics that they won't... More 

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AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for the suggestions. We will share with the restaurant team. More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was good for price and last minute booking, good space for NYC hotel and I have lots of stays in lower Manhattan hotels. Friend and I checked in very late and hadn't planned to stay in the city but cause of weather and time of night (2am) we decided it was safest. Got to hotel desk as a Platinum... More 

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AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for your feedback. I apologize for the way the situation was handled at check in More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stopped by for directions after many other places were unhelpful. The gentleman at the front desk on March 12th was courteous enough to help me even though I was not a hotel guest. He was friendly and greeted me with a smile. His act of kindness should be recognized if not by this review then by management. I will... More 

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AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for the recognition. More 

Scotland
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cannot say enough great things about this hotel, stayed 3 nights recently and had such a good experience. The room was lovely, clean and the bed was very comfortable. Every member of staff we encountered was friendly and helpful and actually gave the impression they cared, which is rare these days! Special mention to Corey who went out his way... More 

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AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for the great feedback. More 

Miami Beach
Top Contributor
72 reviews 72 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a regular at this hotel - at one point, I lived out of their space for 6 months straight - and even though the staff have turned over, I commend management on keeping the mood friendly. They were a big short-staffed when I checked in most recently, but the folks who did assist me were friendly and kind and... More 

Was this review helpful? Yes 1
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for the feedback. We are excited to announce a complete overhaul to both of our elevators commencing on March 23rd More 

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