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Four Points by Sheraton Manhattan SoHo Village

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66 Charlton Street, New York City, NY 10014
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Four Points by Sheraton Manhattan SoHo Village
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742 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Sydney
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel if you want something basic yet comfortable, in a decently good location and very reasonably priced. I was lucky enough on arrival to get an upgrade to a higher floor which had a great view of the city. Something I did not get to enjoy in my last 2 visits to NYC so it was... More 

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Rachel C, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director Of Rooms More 

3 of 5 stars Reviewed 1 week ago

The staff is very friendly and so helpful. Bring your ear plugs for morning construction, afternoon slamming of doors and late night zombie bands in the warehouses across the street. The construction starts at daybreak with loud bagging of hammers on metal and continues throughout the day. About noon, doors start slamming consistently for a couple of hours. We were... More 

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear KAB1979 Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director Of Rooms More 

New York City, New York
1 review
2 of 5 stars Reviewed 1 week ago

If you want to sleep past 7.00am do not stay here whilst construction is going on next door, Despite ear plugs, fan, and tv on the noise is deafening. Apart from that the hotel is ok, certainly nothing to write home about.

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Gavin K, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Washington, District of Columbia, United States
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to New York at least once a month for business. I've stayed in many hotels at this brand level and frankly... the hotel is just not that great. Elevators are slow, the rooms are small and very dark, lobby is really small, and the bar/restaurant is like a side car. There are lots of other hotels in this... More 

Was this review helpful? Yes 1
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Jessica 2830 Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director Of Rooms More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room is HORRIBLE. They say its a nonsmoking hotel, but the rooms stink of old smoking rooms. The aircondition is so loud you can not hear the TV and the room is so small you can not fit your suitcase anywhere. Its not been painted in a long time and its just bad in so many ways. We booked... More 

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Petter S, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Bengaluru (Bangalore), India
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, very well located. However construction goes on through the day, and so best would be to use this as a base to explore the city or leave for work. Rooms are small but comfortable. Tiny bar/restaurant, but the location more than makes up for it.

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Starpeak, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie Davenport Director of Rooms More 

San Mateo, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean, well furnished. Definitely caters to business travelers more, in my opinion. The water pressure is super strong and the shower give you a good exfoliation. I don't mind it but my wife finds is too strong. There is a coffee machine in the room (important to me!). The bed is not too hard and not soft,... More 

Was this review helpful? Yes 1
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear The Real Wall, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie Davenport Director of Rooms More 

Columbus, Ohio
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is construction going around the hotel right now so be careful on what room you get. I had a room facing the back, which was relatively quiet, but my friends that had rooms facing the front and the side experienced a lot of noise. There were earbuds in these rooms to help you sleep, but the construction can be... More 

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Yohon 2, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director of Rooms More 

Boston, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at this location is wonderful. They were friendly and happy to make suggestions. The room was small but clean. The only downside of this hotel was the elevator. We ended up using the stairs ( despite being on the 11th floor) on the way down most of the time because the wait typically exceeded 10-15 min. Once the... More 

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director of Rooms More 

Sydney, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a bad place to stay to explore SoHo and downtown. Rooms were very clean despite being in need of a fresh coat of paint. My only real conplaint is that the Subway lines surrounding the hotel are not stops for the majority of trains. I would stay again.

Was this review helpful? Yes
AdamModica, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Dear Chris A, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Davenport Director of Rooms More 

Hotel Review Summarization

What travelers say

  • Very friendly(11)
  • Great location(8)
  • Few blocks(4)
  • Times Square(4)
  • Very nice(3)
  • Subways stations(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Traditional Two Doubles Room (96)

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