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All 447 New York City hotels

Royal Park Hotel

1.0 of 5 Hotel   |   258 West 97th Street, New York City, NY 10025 (Manhattan)
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Royal Park Hotel
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Ranked #365 of 447 hotels in New York City
A recent review
5 of 5 stars reviewed 3 weeks ago
js8808 Robina
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279 people have reviewed this hotel

Traveler rating
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    87
    38
    59
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42
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Valasske Mezirici, Czech Republic
Top Contributor
64 reviews 64 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed yesterday NEW

Well I was pretty dissapointed by this hotel / hostel! For money that costs us 2 nights in there I can afford 4 nights in good hotel elsewhere. I know its Manhatan but its was insane, staff was friendly and helpfull but otherwise it was disaster . There is only one toilet and washroom for whole floor and its still... More

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Robina
Contributor
14 reviews 14 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Forget Nathan Road, this hotel links to the biggest shopping centre we have ever experienced. Hotel staff very polite and efficient and the breakfast has plenty selection of food for all tastes. Rooms large and very clean, bathroom has plenty of space. Good thing about this hotel is that they run a free shuttle bus hourly to Kowloon. Very happy... More

Was this review helpful? Yes 2
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, We would like to thank you for your review. The review is great but we believe you have made a mistake. We are the Royal Park Hotel in NYC not the one in Japan. We would like to invite you to our hotel some time you are in NYC and we will offer you our most renovated rooms equipped... More

Seaside, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent our first three nights in NYC at Marrakech up the street. Both hotels had the same ratings as the Royal Park so we didn't expect anything new for our last night. We chose to move to the Royal Park for our last night since the rate went down substantially. We immediately wished we stayed at Marrakech. The room... More

Was this review helpful? Yes 1
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, I would like to sincerely apologize for the inconvenience. It is our main priority to provide the best customer service possible for our guest. I invite you to give us another chance so we can show you our newly renovated rooms with private bathroom. I would also like to offer you special manager rates next time you are... More

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Pictures on website are false and misleading! These must have been taken at another hotel. It is shabby and run down not "European Stylish" as they bill on their website. Our double bedroom was so small we could barely get around the bed and had no space at all in the room! As for the bathroom- the sink was no... More

Was this review helpful? Yes
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, I would like to sincerely apologize for the inconvenience of that room. It is our main priority to provide the best customer service possible for our guest. I would like to invite you to see our newly renovated rooms with more space and bigger bathroom next time you are in NYC. I would also like to offer you... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2014

30 minutes for driving far from JFK airport, close to Central Park. But what's good is that on 96th street there's a subway station. This place also offer free wifi and do have a mini kettle for you to borrow ;)

Was this review helpful? Yes 1
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, We are glad you enjoyed your stay! And we'll be looking forward to your next trip to New York City! Call ahead of time next time you're coming to the city, and I'll ensure you receive our special rates. Thank you for choosing us! Regards, Denise Espinal General Manager Royal Park Hotel More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

The rooms (we took with private bathroom) appeared to be much better then reception hints they would:) Nice shower, stylish brick wall and very conveniend bed. The window opens at the wall, so there is no natural light at any time of the day -- make sure you have alarm clock, othewise you could sleep until mail will knock at... More

Was this review helpful? Yes 3
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, We are glad you enjoyed your stay! And we'll be looking forward to your next trip to New York City! Call ahead of time next time you're coming to the city, and I'll ensure you receive our special rates. Thank you for choosing us! Regards, Denise Espinal General Manager Royal Park Hotel More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2014

If you're looking for an inexpensive place to stay in New York, I recommend Royal Park. It's close to the subway, and is only a few blocks from Central Park. The rooms are clean, and the staff was very helpful.

Was this review helpful? Yes
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. Especially the part that we were helpful and friendly. We make every effort to put our guest first and make this hotel a home away from home atmosphere. If you ever find yourself in New York again please give me a... More

Cambridge, Massachusetts
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 20, 2013

Don't make a reservation here. We had a reservation at this hotel a while ago, but when we went to the hotel to stay, they sent us to another hotel "due to an unexpected trouble". In the end, both the hotel and the other hotel that we actually stayed charged on my card. So, the card was doubly charged. I... More

Was this review helpful? Yes 4
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, I would like to sincerely apologize for the inconvenience. It is our main priority to provide the best customer service possible for our guest. If the matter at hand has not been resolved please give me a call and we can sort this out for you as soon as possible. I would also like to offer you special... More

New Haven, Connecticut
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2013

I booked a room with the Royal Park Hotel & Hostel through Booking.com (which I also don’t recommend) and once I realized it would be a room with a shared bathroom I cancelled literally within one minute of making the reservation and the Royal Park Hotel & Hostel charged me for a night. I called and the hotel management refused... More

Was this review helpful? Yes 3
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, We appreciate that you took your time out to address this matter. Our apologies if we couldn't provide you with the highest customer service. In the future let us invite you to look into our rooms that are furnished with Queen mattresses, flat screen television, and walk in showers. Give me a call anytime to setup a detailed... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2013

It's a decent hostel. I was there for a week in November 2011 with 2 friends - we had a great room with 2 doubles and upgraded to ensuite when we arrived. For the price, it was good. Don't expect 5 star treatment because this is a hotel for people on a budget. It was clean, staff were friendly, and... More

Was this review helpful? Yes 2
Despinal258, General Manager at Royal Park Hotel, responded to this review

Dear Client, We are glad you enjoyed your stay! And we'll be looking forward to your next trip to New York City! Call ahead of time next time you're coming to the city, and I'll ensure you receive our special rates. Thank you for choosing us! Regards, Denise Espinal General Manager Royal Park Hotel More

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Additional Information about Royal Park Hotel

Also Known As:
Hotel Royal Park
Address: 258 West 97th Street, New York City, NY 10025
Location: United States > New York > New York City > Manhattan , Midtown , Upper West Side
Amenities:
Room Service
Hotel Style:
Ranked #365 of 447 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Royal Park Hotel 1*
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