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Royal Park Hotel

258 West 97th Street, New York City, NY 10025
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411 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (411)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The only thing to like about this hotel is the location.. A stone throw from metro, supermarkets and diners/fast food joints. Also walk-able distance from Central Park If your requirement is place to rest after a long NY day this is fine.. Dont expect anything other than this. There's no phones in the room to call the reception. For every... More 

Was this review helpful? Yes 2
Appleton
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We only had so much to spend on our flight, accommodations, food, and entertainment. And so we decided to stay in a hostel to save some money. I don't feel that was the mistake, but this hostel was a mistake. When we arrived, the man was in the restroom. Someone who was cleaning went to get him, and said "it'll... More 

Was this review helpful? Yes 3

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London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of, I stayed here for 7 nights. Could easily have stayed more. Sure some of the hotel looked like it had seen better days but it was clean, cleaned daily, the bathrooms were good, the staff service faultless and the location excellent. It's a five minute walk to a subway and from there you're straight into the heart of... More 

Was this review helpful? Yes 1
Tuscaloosa, Alabama
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If I had to say just one thing of this hotel is that it is cheap. Being cheap we can not expect much. My room was good (see pictures), but the towels and bed sheets looked old and dirty. The wifi did not work well. The guests near my room made a lot of noise. I contacted the staff and... More 

Was this review helpful? Yes 2
Round Lake, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My family & I decided to book through Travelocity. We ended up going with Royal Park hotel because of its location-- near many restaurants, stores & most importantly, the subways. After reading the reviews on here about bed bugs, dirty rooms & the hotels needing to be updated, we were terrified to go. Once we found out we were not... More 

Was this review helpful? Yes 4
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue, and spoken with the employee in question. We want you... More 

Chicago, Illinois
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed here 7/29 - 8/1. We stayed in a 2 double bed w/ private bath on the 3rd floor. The room was spacious and clean when we arrived, and the beds were made and towels restocked daily. The rooms are in some need of updating and the carpet could use a good cleaning, other than that-... More 

Was this review helpful? Yes 2
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. We make every effort to put our guest first and make this hotel a home away from home atmosphere. I would like to offer you special manager rates next time you are in New York City. Just give me a call... More 

normal, Il
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 26, 2015

The worst hotel.....they don't care about anything. Very DIRTY ROOMS, spots on sheets, no towels, hairs on the blankets, worst manager. It doesn't look like a hotel. Worst experience. We just paid the cancelation fee which was the full price of one night and left.

Was this review helpful? Yes 6
Dar es Salaam, Tanzania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 16, 2015

The location was perfect. We wanted to be in the upper west side and this place is perfect. Easy to walk to local sites and the subway. The price was $200/night two double beds. Double, not Queen. But the room was wanting. Towels were thin, the bathroom was tiny and to dry myself after a shower I had to open... More 

Was this review helpful? Yes 3
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. We make every effort to put our guest first and make this hotel a home away from home atmosphere. I would like to offer you special manager rates next time you are in New York City. Just give me a call... More 

Stoke-on-Trent, United Kingdom
Level Contributor
387 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed July 8, 2015

Close to the subway for all major sites, friendly neighbour hood and realistically priced. Yes it's worn and tatty in places, but it's clean and practical. Friendly reception and helpful for directions to get you started. Couple of diners close by for great breakfast too. When visiting new York you don't come here to stay in your room, sleep shower... More 

Was this review helpful? Yes 4
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. We make every effort to put our guest first and make this hotel a home away from home atmosphere. I would like to offer you special manager rates next time you are in New York City. Just give me a call... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 5, 2015

The price was perfectly fit for the stay. Got a great deal, only $140/night double-bed ensuite. Option of elevators or stairs, rooms accessed by actual lock/key, not room cards. Room included: double bed w/ comforter, sheets, 4 pillows, extra blanket two night-stands with lamps 24-inch LCD TV air conditioner window (view was of brick building, but could be opened) dresser... More 

Was this review helpful? Yes 4
Despinal258, General Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. We make every effort to put our guest first and make this hotel a home away from home atmosphere. I would like to offer you special manager rates next time you are in New York City. Just give me a call... More 

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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