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All 457 New York City hotels

Doubletree By Hilton - Times Square South

4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Doubletree By Hilton - Times Square South
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Ranked #255 of 457 Hotels in New York City
A recent review
3 of 5 stars reviewed yesterday
Desiree C Atlanta, United States
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889 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Our keycards would work once or did not work at all. We had to take the stairs back to the lobby as the elevators were extremely slow, not even during peak times for the hotel. Hotel sent the mechanic to the room to check the lock battery, he reported it was working and that the keycard maker must be messing... More 

Review collected in partnership with DoubleTree by Hilton

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked a trip to NYC for my spouses 30th birthday, wasn't too familiar with where to stay but ended up booking here based on location reviews! This hotel is down a side street, safe little area .. But most definitely walking distance to Time Square, Rockefeller Center and many local restaurants and pubs. If you don't mind a 40... More 

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Cincinnati, United States
2 reviews
2 of 5 stars Reviewed yesterday NEW

This property should not be considered unless cleanliness and functionality are not priorities. Luckily we spent very little time actually in our room. The people were very nice, but the facility is tired and in need of a thorough overall and cleaning.

Review collected in partnership with DoubleTree by Hilton

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Prattville
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The location is very central to many main attractions. Easy access to subway. Staff is super friendly and helpful. Great breakfast. No complaints during my 5-night stay. Will definitely choose this hotel again when in NYC. Definitely recommend this hotel.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I normally don't write reviews, but felt compelled to for this hotel. The hotel itself is decent. No complaints other than the rooms are very small, but expected in NYC. However, I have never stayed at a hotel where the entire staff goes far beyond their call of duty to make our stay as pleasant as possible. We had two... More 

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Morpeth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our start at the hotel was a little shaky as the receptionist didn't seem to know what she was doing. Free cookies on arrival, nice touch! Lovely room, clean, well maintained with lovely housekeeping staff. Only two lifts for 26 floors caused the odd wait but nothing too bad. We asked for a cot - it was awful so baby... More 

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Liz, Thank you for taking the time to provide your feedback. I am glad that you and your little one enjoyed your stay with us. I am sorry for any difficulty and/or obstacles that you experienced bathing your child in the walk-in shower stalls provided in our guest rooms. If there is anything that I can do to make... More 

Singapore
Top Contributor
253 reviews 253 reviews
76 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Business trip to New York, looking for central hotel, good service, good connection and….quiet sleep. Got all of it at this one, as one would expect from Doubletree by Hilton. But the staff in this establishment is setting new standards in customer focus, attention to detail and genuine friendliness. The guest relations manager calls to ask if everything is absolutely... More 

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear SunriseSki, Thank you for this outstanding review! I am very pleased to hear how impressed you were with the guest services focus of the staff at our hotel. Your happiness and comfortability are truly are number one priorities. Please, let me know if there is ever anything that I can do to enhance your time with us and/or be... More 

Goldsboro, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is super fantastic....very friendly, rooms are very clean...could not have been a better experience...cookies were hot and fresh, breakfast was very good...hotel staff SUPER GREAT!!! very helpful when needed direction and getting a taxi, Simply The Perfect Place to Stay...our group was very pleased

Review collected in partnership with DoubleTree by Hilton

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jeannette, Thank you for taking the time to respond. I am so glad that you enjoyed the royal treatment! Please, contact me in the event of your next anticipated stay with us, so that I can personally see to your accommodations with us and ensure that you receive the same royal treatment the next time you are in town.... More 

Mansfield, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here with our 2 children in August. I booked this one as I thought with a Doubletree you know what you're getting in a city where there is so much choice! The room was average hotel size, but the bathroom was huge! The staff were amazingly friendly and nice, not just the bellboy for his tip, the whole... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family of 4 just returned from a trip to NYC. We stayed at the Doubletree by Hilton-Times Square South. The hotel staff is very friendly and helpful. We were greeted warmly upon arrival and given warm chocolate chip cookies that were amazing! We stayed on the 18th floor in a room with 2 double beds. The room is small... More 

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Virginia Beach Mom, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for extending these very kind words towards Sal, one of our DoubleTree Times Square South Guest Service All Stars! I look forward to sharing this glowing review with the rest of the gang here at DoubleTree Times... More 

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Cheap Tickets, HotelTravel.com, Orbitz, Agoda, Priceline, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#140 Luxury Hotel in New York City
#195 Family Hotel in New York City
#224 Business Hotel in New York City
#226 Romantic Hotel in New York City

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