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All 447 New York City hotels

Doubletree By Hilton - Times Square South

4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Ranked #251 of 447 hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
Robert T Albuquerque, United States
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610 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Albuquerque, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location. Just a few blocks from Times Square and the subway. Quiet room, front desk staff incredibly friendly and helpful. Cleaning staff not very good. Room was not 4 out of 5 days of our stay. Rooms are very small, so having them cleaned each day is a must, especially in NYC.

Review collected in partnership with DoubleTree by Hilton

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is great location for theater district and easy walking distance to the HighLine walking path, penn station, Times Square. Clean and friendly. Nice staff. We didnt use any of the anemities. I would stay there again.

Review collected in partnership with DoubleTree by Hilton

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Hello, Thank you very much for your great feedback on your stay! We look forward to seeing you again! Best Regards, Management More

buffalo new york, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. I was disappointed with the limited number of television stations that were available and the refrigerator wasn't working . Other than that it was a very comfortable stay and all the employees were very friendly and very helpful.

Review collected in partnership with DoubleTree by Hilton

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Stanley D, Thank you for the great comments on your stay with us! We understand your frustration with the limited number of TV channels available at our hotel. Our engineering department will definitely look into further improvements. Warmest Regards, Management More

AGUADILLA, Puerto Rico
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel with my family last week:from april 10th-april 13th.The service was excellent. the staff gave us a welcome as if we were family. The hotel was clean at all time. The room was small, but comfortable and it was cleaned everyday. The breakfast had a varitey of fruits, breads.If I go back to NY,I stay here... More

Review collected in partnership with DoubleTree by Hilton

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Mayra R, We are extremely glad that our staff and hotel location made your stay enjoyable! Please visit us again on your next trip to NYC! Best Regards, Management More

Riverside
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel is conveniently located near Penn Station and Broadway. The rooms are nice and the staff is friendly. The only negative is that rooms are not available until after 4:00 PM and on our stay they wet not available until closer to 5:00 PM.

Review collected in partnership with DoubleTree by Hilton

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Andrew F, We appreciate that you have taken your valuable time to give us some feedback on your stay with us and sincerely apologize that your room was not available for early check-in and until 5pm when you came back to the hotel. We still hope to see you in the future and make your stay better next time.... More

matan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

stayed at the Doubletree By Hilton - Times Square South for two nights. very basic and small room. bed was not the best i slept on although it is big. the room was clean not more then that. i was on a low floor so i could hear the noise from the street . said that- location is very good... More

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Michael Simoni, Thank you for your honest comments on your stay with us! We hope to see you again in the future so that we can better accommodate you with a room on a high floor! Have a great weekend! Warmest Regards, Management More

Princeton, New Jersey
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

A middle of the road NYC hotel experience. The room was small as expected for an NYC hotel, but that was no surprise. Nor was the price of $299 without taxes which is about average for a midtown room, at least on a weekend. The upside of our room was that it was well-located if you want to spend time... More

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Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review

Hello, We do appreciate your valuable feedback on your stay with us and are glad to read about your enjoyable and comfortable experience due to our Doubletree bedding and hotel location! Please visit us again on your future trip to New York City! Best Regards, Management More

Mesquite, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Hotel from Check in to check out. Close to many good restaurants and a short walk to see the tourist sites. The front desk and reception staff was great! Could not be more helpful and friendly. This was very near my client's office and I would definitely stay here again.

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Miriam S, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear misslarue65, Thank you so much for this great review! I think our staff is amazing and guest like you prove it to be true! we can't wait to welcome you back! Guest Relations Manager More

Fredericksburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

We could barely walk around the bed and it was difficult to get into the closet and/or suitcase. The bath was excellent and clean. The bed was very nice and comfortable. The room size was the only negative.

Review collected in partnership with DoubleTree by Hilton

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Miriam S, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Bruce T, Thank you so much for taking the time to write this review! Our rooms are not the biggest in the city,but our service is! I hope you were still able to enjoy your stay with us as we hope our service and staff made up for the lack in space. We hope this doesn't deter you from... More

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Times Square location is perfect for a family vacation. The beds are comfortable and the desk and bell staff are exceptional. The fitness center is small (only two treadmills) but is open 24/7. The breakfast buffet was included with our room making it a good value with a reasonably good quality of food. This hotel is within walking distance... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Miriam S, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Laurie C, Thanks so much for the review! We love where we are located, within walking distance to most of NYC 's attractions. We hope this means you will come back and see us! Guest Relations Manager More

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Additional Information about Doubletree By Hilton - Times Square South

Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#132 Luxury Hotel in New York City
#222 Business Hotel in New York City
#224 Romantic Hotel in New York City
#241 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
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