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Doubletree By Hilton - Times Square South

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341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Doubletree By Hilton - Times Square South
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Doubletree By Hilton - Times Square South
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881 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naperville, Illinois
Top Contributor
114 reviews 114 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is not the typical very nice Doubletree BUT the cookies were fabulous and the staff was even better! $40 self parking or $55 valet parking per day which is steep but it is New York. This is a very small hotel having only 6 rooms per floor! Thus it was very quiet. It was nice how quiet it was.... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel with some friends for a NYC long weekend. The hotel was clean. Rooms were comfortable but kind of small. (I guess this is to be expected in NYC, but it was a little tight) Sal and Josie who work for the hotel were excellent with their recommendations and service. Hotel is convenient... More 

Review collected in partnership with DoubleTree by Hilton

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County Donegal, Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed in The Doubletree over the Easter holidays. The staff were fantastic, friendly and helpful. Nothing was too much trouble. The rooms were clean and a good size for NY. Breakfast was good. Hotel was close to Timesquare and Macys. Great central location for seeing NY. I would highly recommend The Doubletree. Loved the cookie on arrival nice touch.

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Conveniently situated right at Times Square, this hotel gives you access to many of the best attractions that New York is known for. We managed to cover a lot of different areas in the city despite the very short stay, thanks to the proximity of the hotel to the different subway lines. Shopping is also not a problem as most... More 

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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: (1) location within walking distance of major attractions eg, Times Square, Macy's, the Hudson piers, Empire State Building, central station, Chrysler building. Yet on a side street so quiet. Also in between port authority bus station and penn station (making it easy and cheap journey to and from JFK by train). Within walking distance of hells kitchen so a... More 

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Traer, Iowa
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel,I actually broke my foot on the first night in NYC. Every one was amazing in helping me find a urgent care,cabs,pushing me around in the borrowed wheelchair.Beautiful property,perfect location. Would like to have had more dining options instead of having to leave every time we wanted even a coffee.

Was this review helpful? Yes 1
Portland, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The room smelled of cigarette smoke, the room was in poor quality. I asked to change rooms and they said all they could do is bring up a spray to mask the smell. I checked out 4 days early to go to a different hotel.

Review collected in partnership with DoubleTree by Hilton

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Joshua D, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jacqueline, Thank you for taking the time to provide your feedback. I am very sorry to hear about the cigarette odor that you reported encountering while staying with us, as well as any inconvenience that this may have caused you. DoubleTree Hotels went 100% Non-Smoking well over a year ago, in an effort to avoid disturbances of this exact... More 

st. louis, mo
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Wasn't in my humble opinion a Hilton Doubletree Quality Property. Rooms were very small. You had to go out into the hall, to change your mind! Ha, Ha Really, King size room had no where to place and open a suitcase. Corridors were tight, elevators were slow and small! The positive side was the staff. Very accommodating and willing to... More 

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Joshua D, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Janitor John, Thank you for taking your time to provide your feedback. I am sorry that you did not find the size of our guest rooms to be satisfactory, but I greatly appreciate your sense of humor in the matter, and I thank you for the warm and kind words that you have extended towards our staff. Please, let... More 

Amsterdam
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is just perfect, walking distance from the Empire State Building, 1 block away from Broadway and not even 5 minutes from Times Square. Close to several small restaurants and bars, maybe not the fanciest ones, but good quality for price. The hotel is clean, quite and really well maintained. The only negative point (if you... More 

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Joshua D, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Gigi, Thank you for taking the time to provide your feedback. I am so glad that you enjoyed your time with us, as well as some of the attractions of our neighborhood. Please, let me know the next time you are planning coming back to stomp through the Big Apple, and I will help suggest a few other attractions... More 

Canandaigua, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay in NY for work and have had many experiences from good to bad but I wanted to tell people about my experience here. I have stayed multiple time now and the staff if very friendly and takes the time to know you. I almost feel like I am coming home with the friendly smiles and greetings. The breakfast... More 

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Joshua D, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear David, Thank your continuing to come back to us! I am happy to hear that you are starting to feel at home while you are with us! There is absolutely nothing that we want more than for you to feel at home while you are here. If there is anything at all that we can do to help you... More 

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