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Doubletree By Hilton - Times Square South

4.0 of 5 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Doubletree By Hilton - Times Square South
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Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Square South
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899 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff is very friendly and helpful. Many of the reviews I saw online noted the rooms were small, which they are, but it is New York and the size was definitely adequate for the price. The warm cookie on arrival is delicious. The hotel is located 3 blocks from Penn Station but on a side street that is not... More 

Review collected in partnership with DoubleTree by Hilton

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West Chester, PA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband decided that for his 70th birthday he wanted our family to all meet in NYC to celebrate. We had not planned to spend overnights in the city but after much searching decided that the rates quoted at this Doubletree would fit into the special occasion budget. Our children and grandchildren would not be arriving until Friday night or... More 

Was this review helpful? Yes
Nottingham, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Just returned from a 5 night stay booked through the Hilton Honours loyalty card. They sold it to me as a 4* hotel and charged appropriately. The rooms are tiny, the furniture and décor are extremely old and worn. The breakfast is disgusting and would recommend eating out. The bar shuts at 10pm, so you can't have a night cap... More 

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear RobP, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for providing your feedback. I am terribly sorry that you did not find the value of our hotel to be satisfactory. Please, contact me in the event of your next anticipated stay with us, and I will be happy... More 

Philadelphia, Pennsylvania
Top Contributor
65 reviews 65 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is a little ways from Times Square, but not too far to walk when the weather is nice. Being close to 9th Street and Hells Kitchen makes it a great place for foodies. You can find some great food really close to the hotel.

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Dwaine, Thank you for taking the time to provide your feedback. I am glad that you enjoyed the location of our hotel as well as the great local eats available in our neighborhood. Please, make us you hotel of choice every time you anticipated returning to the Big Apple, and we will be glad to inform you of all... More 

Plymouth Meeting, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Wonderful stay until I got my car back from valet parking and my window was down (wouldn't go back up), it was pouring rain, and freezing while I have 2 young children in the car. My fiancé had to take the door panel off to get it up. Valet drivers should only drive your car to the garage and back.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Heather, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for providing your feedback. I am terribly sorry for the issues that you experienced with the parking garage that is located on our street, as well as the unpleasant experience that this caused you and your family, upon departing... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We needed a place to stay that was close to Penn Station. The hotel was very nice. They let us check in early. The bathroom was a little dated and could use an upgrade but it was clean. Great value for a nice hotel!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for taking the time to complete a survey. Your feedback is greatly appreciated. I am very pleased to hear that you found the services and accommodations of our hotel satisfactory to your travel needs. I hope that you make us your... More 

Geneva, Switzerland
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a one day stay in this Doubletree (the one on west 36th in Manhattan) recently, and I found the staff to be extraordinarily courteous, friendly and helpful! I arrived from Switzerland without the power cord for my laptop and the folks at the front desk told me exactly where to go - even looking up the opening hours... More 

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear KT, Thank you for taking the time to provide your feedback. I am so glad that you enjoyed your stay with us and that our staff was able to accommodate all of your travel needs. Please, make us your home base in the Big Apple, and we will always be more than happy to take care of all of... More 

Washington
2 reviews
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel 2 prior times and still plan on staying there again. The last day I was shocked that my room was never made up. I did not have a "do not disturb" sign on my door. When I got back to the room it was too late for this service. I was not happy about... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Baltimore, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great location...did not hear a lot of traffic or street noise, very clean hotel. Rooms small but that's to be expected in NYC. All of the staff I interacted with were extremely friendly and helpful...really made a positive impression. Only problem was that the TV wouldn't work....this wasn't a big issue and I didn't bother to tell anyone until I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Tom, Hello and good day! I am glad that you enjoyed your stay with us, as well as the services of our staff. I am sorry for the TV issues that you experienced while you were with us. Please, contact me in the event of your next anticipated stay with us, so that I can have the amenities of... More 

1 review
3 of 5 stars Reviewed 1 week ago

Ordered a king room got stuck with queen room. Hotel offered room service complimentary breakfast, however after being h ar raised by service employee by four different knocks on door; ended up paying 20 each.

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jessica, Hello and good day! I am so terribly sorry that you were not provided your preferred and reserved type, as well as the billing discrepancy that you have mentioned. Please, contact me and I will assist you in rectifying these matters. My contact information is available below and I am more than happy to help. I am sorry... More 

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels, Expedia, Booking.com, Cheap Tickets, HotelTravel.com, Priceline, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#140 Luxury Hotel in New York City
#199 Family Hotel in New York City
#219 Business Hotel in New York City
#233 Romantic Hotel in New York City

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