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Doubletree By Hilton - Times Square South

4.0 of 5 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Doubletree By Hilton - Times Square South
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Doubletree By Hilton - Times Square South
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809 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Booked this hotel based on my past experience with doubletree hotels, which had always been excellent until this point. It's a pretty old building on a dirty street. Its parking garage is a few buildings away across the street and charged $55 per overnight parking for my SUV. It had only 2 elevators serving the whole 22 floors. But the... More

Review collected in partnership with DoubleTree by Hilton

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Mt Juliet
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Doubletree Time Square South on my first trip to NYC. It was conveniently located near Penn Station, making dropping off our luggage until check in time so easy. A short walk to Time Square, the theater district and many other places I wanted to visit. Colin, at the front desk made checking in a breeze.... More

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Burbank, California, United States
Top Contributor
55 reviews 55 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This has just become my super duper favorite hotel in NYC. The location is perfect, and despite its name, isn't really in Times Square (though TS is just a few blocks away) which is fine with me!!!! Located on the southernmost tip of Hell's Kitchen, this hotel has one of the most comfortable hotel beds I've ever slept in. My... More

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newtown, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Was leery of some of the older hotels near Penn Stations, so I looked for a more recognizable, consistent chain-type hotel. The Doubletree was a good choice... clean, quiet, but still pricey as are most New York hotels.

Review collected in partnership with DoubleTree by Hilton

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Robert, Thank you for you loyalty to DoubleTree! I am glad that you found our services and accommodations to be consistent with standards of the Hilton brand hotels. You can always rely on us to accommodate all of your needs, and here at DoubleTree Times Square South, we keep a cookie warming in the oven for you, 24/7! Please,... More

Guelph, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

The Doubletree By Hilton - Times Square South is VERY nice for localisation, very clean, pleasant, quiet. Staff is very friendly and helpful. Good value for money. I will return if I need. Anyway, I recommend it.

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Valued Guest, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for taking the time to complete a survey. Your feedback is greatly appreciated. I am very glad that you enjoyed your time with us, as well as finding our staff to be both friendly and helpful. Please, come... More

St. Albans, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was very small but wasn't expecting much. Nice big, comfy bed and a reasonable view! Not that near Times Square but in a relatively nice area, lots of things around! Staff were helpful and friendly and willing to assist with the personal problems we had experienced before arrival!

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Valued Guest, Thank you so much for providing that review. I am very glad that you enjoyed your time with us and found our staff to be helpful to your needs. Please, make us your hotel for any and all future anticipated visits to the Big Apple! Thank you for sharing your thoughts and opinions with us and have... More

London
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Stayed here the last weekend of September and don't get me wrong, I like Hilton a lot (being a Hilton gold member I tend to stick with Hilton as they provide good service and the regular upgrades.), but I was very disappointed. Usually I stay at the Hilton on the East side in Tudor City but given climate change week... More

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Albany, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Close to most things. Short walk to Times Square and Javitts Center. Very quiet location. Got a room with two full-sized beds and the beds were shoved against each wall, not a lot of room for four people. Room showed some wear and tear from the cramped design, bubbled wallpaper etc. The temperature control was awful. Either too hot or... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Valued Guest, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for taking the time to complete a survey. Your feedback is greatly appreciated. I would like to apologize for the issues that you reported experiencing during your stay with us. If you would be kind of enough to... More

1 review
5 of 5 stars Reviewed 1 week ago

The location of this hotel is very convenient, for mass transit and for walking. The staff is really welcoming and helpful. They make you feel right at home. The bed was very comfortable. The temperature of the room was always comfortable and the bathroom was nicely laid out. Although you often hear sirens when out on the street, we NEVER... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Valued Guest, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for taking the time to complete a survey. Your feedback is greatly appreciated. I am happy to hear that you enjoyed a quiet stay with us and found our staff to be accommodating to your needs. I hope... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

For starters, I stay in a Hilton property about 100+ times a year... 1) I paid $33 for room service this morning - and what I got was a TINY glass of grapefruit juice, a cup of coffee (EVERY time I've ever ordered breakfast room service at any Hilton property, it comes with the full pot of coffee) and sausage... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Mike, Hello and good day! My name is Joshua Daly, Guest Relations Manager - DoubleTree Times Square South. Thank you very much for taking the time to express your thoughts and opinions. I am terribly sorry that you were not satisfied with your stay with us. Unfortunately, our General Manager is currently out of town on business, but I... More

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 223
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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