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All 452 New York City hotels

Doubletree By Hilton - Times Square South

4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Ranked #244 of 452 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
Tab C Southend-on-Sea, England, United Kingdom
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750 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Southend-on-Sea, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We have stayed in a few Doubletrees and really like them. Enjoyed our warm cookie, comfortable bed, quality smellies etc. We feel you get looked after more at Doubletree than some of the other hotels.This was a little smaller and more dated than Doubletree hotels we have stayed in previously however this was to be expected as it was bang... More

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Brooks, Canada
Senior Contributor
21 reviews 21 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A little walk from Time Square but great location to be away from the crowds and noise. The quality of the staff (especially Sal) made the walk worth it. Breakfast was hearty and hot. Room was very clean, beds uber comfortable, WiFi worked well and the cookies from the front desk are amazing...and Sal was great to talk to every... More

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Tim, Thank you for sharing your experience with us. I am glad that you had a good time with us, and I thank you for making a special mention of one of our Guest Service All Stars Sal. I will be sure to recognize Sal for this outstanding performance. Thank you for choosing to stay with us and have... More

arlington, va, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay at double tree hotel in midtown manhattan. I walked from penn train station. I was near Macys and other restaurants ANd store. The staff was very helpful and friendly. The breakfast was reasonable and tasty. They had good internet service. My room was nice and clean. i would return again.

Review collected in partnership with DoubleTree by Hilton

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Gloria, I am very glad that you enjoyed your stay with us and enjoyed the services of our staff as well as our tasty breakfast. Please, make us your hotel of choice whenever you are visiting the NYC area, we'll keep a few pancakes on the griddle for you! Thank you for sharing your thoughts and opinions and have... More

new england
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this most convenient, clean and super friendly hotel numerous times while on business at the Javits Center and for family gatherings in the city. The staff is terrific! They greet you upon arrival and are ready to assist and advise. Great breakfast--and we esp love their home made granola--even got some to take home. We will... More

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Ventura
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Doubletree by Hilton Times Square South from Aug. 6-11. The overall experience was PHENOMENAL! The staff at the hotel were AWESOME especially Sal who was the doorman in the early evening. Sal was very polite and told us where to hang out for drinks and dinner. The location was a 5 minute walk to Times Square and... More

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jimmy, I am thrilled to hear that Sal made such an impact on your time with us as well as your visit to New York City! Sal, me and the rest of the gang here at DoubleTree Times Square are always here and happy to host your travels! Please make us your home base every time your in town,... More

Port Macquarie, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was in an area close to many attractions. We went to a concert at Madison Square Garden and it was within 5 mins walking distance so it was very convenient. The staff at the reception were extremely friendly and helpful especially the night manager Sal. Whenever we had questions they were very helpful and sorted things out for... More

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jane, Thank you for taking the time to share this valuable feedback and thank you for taking the time to recognize Sal, on of our DoubleTree Times Square South Guest Service All Stars. I look forward to sharing these high praises with Sal, as well as the rest of the Guest Services Team. I am awefully sorry, however, for... More

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

OVERALL Very Good. Would be Excellent if the hotel rooms were bigger and had a few more amenities. STAFF Excellent, especially Diago, the Bellman. Very polite, professional and knowledgeable of the area, with great tips and advise. From the Front desk, to restaurant staff, the staff makes the hotel. Make sure you show them them how much you appreciate them,... More

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Carolina & Dan, Thank you for celebrating your 25th Wedding Anniversary with us!! We are thrilled and honored to have hosted this momentous occassion of yours and we are glad that you enjoyed your celebrations. We would also like to thank you for extending your very kind words towards our staff, especially Diego, who has been recognized for this... More

Miami, United States
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel seemed to be below their average. The elevator took forever to come down and up. The room key was not properly prepared and had to go down twice (?!?!?) and there were no towels in the room. The airco was not functioning well. Noisy hallways.

Review collected in partnership with DoubleTree by Hilton

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear David, I am so very sorry for all of the issues that you encountered during your time with us. I appreciate you providing this feedback so that we can address and rectify these issues to better serve you, as well as all of our guests at DoubleTree Times Square South. If you have any additional questions, comments, concerns, or... More

Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights and the staff was so nice, so accommodating, so helpful and so genuine! This hotel is located in a great area as we walked to the Village everyday as well as walked to the shops on Fifth Avenue. I was born and raised in NYC so I loved being able to be in the textile... More

Was this review helpful? Yes 1
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Desert Rhayne, Thank you for sharing your thoughts. Your opinion truly matters to us. I am very sorry that for the extended elevator wait time that you experienced during your stay with us, as well as any disruption to your travel plans that this may have caused you. I am glad that you did enjoy your time with us,... More

Athens, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was excellent in their accommodations and it was located around the corner from a subway station and 3 city blocks from Macys! There were little nit picky things like not bringing us enough towels, water bottles, ice machine not working, and waiting 15 min. for an elevator. The room was terribly tiny--the size of my foyer in Texas... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Ginger, Thank you for taking the time to share your thoughts. I am glad to hear that you enjoyed your time with us. My apologies for the delayed linen deliveries that we experienced during your stay with us, as well as any inconvenience that this may have caused you during your time with us. I look forward to your... More

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#138 Luxury Hotel in New York City #204 Family Hotel in New York City #212 Business Hotel in New York City #233 Romantic Hotel in New York City
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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