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All 453 New York City hotels

Doubletree By Hilton - Times Square South

4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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Ranked #240 of 453 Hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
gcolli55 Tampa, Florida
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778 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Tampa, Florida
Top Contributor
52 reviews 52 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a typical New York City Hotel, where the rooms aren't very big, but the room was clean. The shower area needs a little work. Water leaked out of the shower, and the grout needs some work also. The staff actually made this trip very enjoyable. Our toilet was running and wouldn't shut off, they sent someone up right... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review and share your thoughts and opinions with us. I am very sorry for the issues that you reported experiencing while you were with us, but I am certainly thrilled to hear that our staff was able to make the difference and provide you with an enjoyable and... More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel very last minute at a good price so were not expecting the Ritz. We went as a family with 2 kids and were greeted by very pleasant staff who made us feel welcome and the warm cookies were a hit. The room was small but clean and tidy and the hotel was very quiet so a good... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear NIck, Thank you for sharing your thoughts and opinions. I am very happy to hear that you and your family enjoyed your time with us, as well as our delicious DoubleTree cookies. We'll keep a few cookies on the burner for you and your family until your next return to us. Thank you for choosing us and have a... More

Norway
1 review
4 of 5 stars Reviewed 5 days ago NEW

Small but funky rooms with nice bathroom. Air Condition may be a little noisy, but all tech stuff works well. Good and central location for access to most areas in NYC. The Crew is nice and positive, and gives good service, and most important, - the rooms are a little old, but the cleaning is very well. Would recommend this... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Haavard, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. Thank you for taking the time to complete a survey. Your feedback is greatly appreciated. I am happy to hear that you enjoyed your stay with us and found our location accommodating to your travel needs. I hope that you join... More

Port Orange, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here twice and love it. Staff could not have been nicer. The front desk and curbside staff always had a smile on their face and were right there to assist. Very clean and comfortable rooms. Great location. Whenever I'm in NYC this is my place to stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

I can't tell you how glad I am to hear that, Laura! Thank you for your wonderful comments towards our staff. I will be sure to share this amazing feedback with the Team. Thank you for making us your home base in NYC and have a wonderful day! More

Webster, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff here really does treat you like a person which made all the difference in our stay! They customize their service to you and combining that with the Hilton/Double Tree accommodations I couldn't ask for more.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jennifer, Thank you for your very touching and very personable words. I am glad to hear that our Team was able to help make your time with us memorable. We will look forward to your return visit with us. Thank you for sharing your thoughts and have a wonderful day! More

San Francisco, CA
Top Contributor
65 reviews 65 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a very convenient location for the subway and Penn Station. It's just far enough away from Times Square to avoid the noisiest aspects of that location, but still close enough to walk to the theater and restaurants. My room was typical of many Manhattan hotels--small. But I expected that and it was still comfortable. Complimentary bottles... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Ms. Garcia, Thank you for sharing your thoughts and opinions. I am glad to hear that you had a good time while you were with us and you were comfortable with your room. I hope that we can host all of your visits to the New York City area and I thank for choosing us this stay! Have a... More

Devon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed in New York for 2 nights with my family. We had a family room which had 2 large double beds and as a previous reviewer commented we too were a bit cramped. However the room was clean and well appointed and the bed comfortable. The bathroom was a good size and also clean, except for the shower head... More

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Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear SkiFamDevon, Thank you for sharing your thoughts and opinions. I am glad that you found the services of our staff to be friendly and helpful. I will have to share your duvet feedback our Housekeeping Services and see if we can't rectify this matter for your future stay with us. I truly appreciate this feedback and I look forward... More

Jacksonville, Florida
Contributor
20 reviews 20 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was great and reasonable price for NYC. The hotel is located close to most important areas of city The staff was friendly and it was very peaceful at night to get great sleep. The check in and out process was very stress free.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Johnverse, Thank you for sharing your thoughts and opinions. I am glad that you enjoyed your time with us and found our accommodations satisfactory to your travel needs. I hope that you join us again, the next time you are looking for a stress free night's sleep in the Big Apple. Thank you for choosing us and have wonderful... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay in the DoubleTree Hotel in 36th Street, New York. The staff were the reason it is so good. The hotel itself is old and dated but the service is fantastic. I would highly recommend this

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Beverly, Thank you for sharing these kind and warm words towards our staff. I am glad to hear that our staff was able to be the deciding factor in your overall satisfaction with our services and accommodations. We are happy to be of service to you and happy to have you with us. Please, stay with us every time... More

Top Contributor
59 reviews 59 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location , easy to get around. Many good restaurants on 9th avenue nearby. Also diners for breakfast if ate not eating in hotel. Rooms ok , very large bed. its is over rated by Hilton really a class below. In sAying that we have enjoyed the trip. The bar is a Great meeting point early evening.

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Barney, Thank you for sharing your thoughts and opinions. I am happy to hear that you enjoyed your stay with us and found our location in the Big Apple convenient to your travel needs. Please, make DoubleTree Times Square South your preferred destination for any all future visits to the New York City area! Thank you for choosing DoubleTree... More

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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