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All 451 New York City hotels

Doubletree By Hilton - Times Square South

4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
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71%
Ranked #244 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
iobdennis Burke, Virginia, United States
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715 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Burke, Virginia, United States
Top Contributor
50 reviews 50 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel's location makes it ideal for the midtown Manhattan habitue. It's 2 blocks north of Penn Station and only several blocks south of Times Square. It's off the beaten path, so it's quiet, but so easy to get in and out of. The staff is friendly, courteous, and helpful. The room we stayed in was comfortable and clean. Rooms... More

Was this review helpful? Yes
Redondo Beach, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Excellent staff and warm, friendly environment more than made up for the tight quarters which was to be expected in the City. The warm Chocolate chip cookie is always welcome and the location kept us within walking distance of Most of the major attractions that Times Square offers. We walked everywhere and were literally 14-minutes from the Theatre district. Happy... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at this property several times and have had many pleasurable experiences; however this stay was different from from my usual Hilton experience. I arrived at the hotel a little bit earlier than check in time and was told my room was not ready and should be within the next hour (which was absolutely fine). I met with... More

Was this review helpful? Yes 4
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Kstan, Thank you for taking the time to write a review. I am very sorry for all of the troubles that you reported experiencing during your stay with us, as well as any inconvenience that this had caused your travels. I assure you that all of the concerns that you have raised will be shared and addressed with our... More

Cork, Ireland
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a 3 night break in NYC. I must say it's very central and located just a couple of block from Penn Station. The room was small but very clean, and the bathroom was spotless. The staff were very friendly and helpful. This is an ideal spot if you just want to be located in the heart of... More

Was this review helpful? Yes 1
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Stephen, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. I am glad to hear that you found our staff helpful and accommodating, as well as the location of our hotel. I'll be sure to share your feedback on our spotless bathrooms with our Housekeeping Management Team, so that this outstanding... More

park city
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything about my stay was great!! Todd was so helpful and friendly when I checked in. The room was great and I had such a nice view on the 20th floor. Sal who worked in the lobby was so nice and personable TO EVERYONE that came through the door and was always smiling. It was seriously something I have never... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Lyndsey, Hello and good day! My name is Joshua Daly, Guest Relations Manager – DoubleTree Times Square South. I am thrilled to hear your wonderful praises of Jennifer, Sal, and Todd, our Guest Service All Stars!! it was very kind of you to provide this positive feedback and I look forward to sharing this with our entire Guest Services... More

Prescott, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I highly recommend this property. The staff was wonderful in accommodating my son and me after we left a different property two days early. It's very close to subways and attractions. The rooms are small but clean and effective. The only thing I would warn you about is hopefully you don't need to park a car. They use a car... More

Was this review helpful? Yes 1
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Kenneth, Thank you for taking the time to write a review. Your guest transportation advice is highly appreciated. Our hotel is, fortunately, located within walking distance to multiple subway and bus options (i.e. 1,2,3,7,N,Q,R,E trains as well as many others) and this is the most convenient way to travel within the city of New York. Our bellman are also... More

1 review
5 of 5 stars Reviewed 1 week ago

What a fabulous experience. The staff is supremely attentive and courteous. Wonderful location. Not only are the people lovely, but the cookies are amazing!!! We were greeted by Thomas at the front desk. Sal and Adam, the bellmen were terrific from getting us settled in our rooms to taking care of our luggage the day we left.

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Conk Family! Thank you so much for your highly positive feedback to our Guest Services Team Members Sal, Thomas, and Adam! This feedback will be shared with the entire DoubleTree Times Square South Guest Services Team, so that this outstanding service can be recognized and praised by our Management Team. I am glad you enjoy our cookies. It's always... More

North Miami, Florida
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I would rate this hotel a little higher than average but not quite very good, if only because there was a bit of a disconnect between the room prices and the room size. I've traveled to NY a lot and am used to really small hotel rooms but usually the more you pay equals a little more room size which... More

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Todd, Thank you for taking the time to write a review. Your feedback is greatly appreciated. I apologize that you did not find the size of the guest rooms that we offer to be proportionate with the rates of our guest rooms. There are many factors that come into play when constructing our rates - demand, dates, location, market... More

Lake Forest, United States
1 review
4 of 5 stars Reviewed 1 week ago

The people that work here are great. Everyone is super friendly and aimed to make your stay enjoyable. However, the room was not clean on 2 evenings that we returned to the room. We had to call the front desk and leave the room for an hour each evening. Other than that, it was great. The rooms were very small... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Andrew, Thank you for taking the time to write a review. Your feedback is greatly appreciated. I am very sorry that you did not find the size of our guest rooms accommodating to your travel needs. I am also very sorry about the report that you made regarding the Housekeeping Services for your room during your stay with us.... More

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location if you want to catch Broadway shows, do some big-store shopping, and have an unlimited Metro Pass to visit many other parts of NYC -- this hotel is just blocks away from it all...yet far enough for some peace and quiet when you want to sleep. (However, I'm originally from New York so walking a few blocks is... More

Was this review helpful? Yes 1
Joshua D, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Ms. Rodriguez, Thank you for taking the time to write a review. Your feedback is greatly appreciated. I am very pleased to hear that you enjoyed the accommodations and services of the hotel. I am glad you found our location accommodating to your travel needs and quite enough for a restful night's sleep. I am also glad that you... More

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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#133 Luxury Hotel in New York City #211 Family Hotel in New York City #225 Romantic Hotel in New York City
Hotel Class
Number of rooms
223

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