We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express New York City Times Square

Hotel website
Hotel deals
343 West 39th Street, New York City, NY 10018
Special Offer
Save 10-30% this Summer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express New York City Times Square
Professional photos View all
Browse nearby
Holiday Inn Express New York City Times Square
Add Photo Write a Review

1,493 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    516
    663
    223
    52
    39
See reviews for
471
397
74
168
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1493)
  • Mar-May only
    (403)
  • Jun-Aug only
    (364)
  • Sep-Nov only
    (401)
  • Dec-Feb only
    (325)
All months
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Takes longer to get to your room then to get a taxi in the city. 36 floors 6 rooms on each floor. The maids use your elevators. 2 elevator banks good luck getting down to lobby either to explore the city or breakfast. I will not be back even if it was for free. The bed was okay. This room... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Times Square is the most famous and attractive square of New York City to stay in uptown. You can say it's a central place. Most convenient. Easiest access to Metro Rail, Taxis availability on the spot. Shopping are is at walkable distance. Liquor store, food store all available. The best thing is Indian and Asian food available at very reasonable... More 

Was this review helpful? Yes
East Ayrshire, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We only had 2 nights so really busy visit. The hotel was in a great location, slap bang in the middle, plus we had a city view as we were on the 31st floor. The hotel is quiet, probably because 6 rooms on a floor Loved the time there ...............

Was this review helpful? Yes 1
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was there for a week, and the hotel is great, really sweet staff (big thanks to Ashanty) and great breakfast! The location is nice, and really near Times Square and Port Authority bus terminal! Many shopping and dining options, and the subway was really near!

Was this review helpful? Yes 1
Mackinaw City
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great Hotel!!! Starting with the staff, Catherine, Ashanty Henry, Eden,,David and of course Juicy. They were a wonderful team and made my experience the best I've ever had in NYC!!!! The Breakfast was more than I had expected from hot Omlette's hot sausages, warm cinnamon buns, juice coffee, etc. The room was quiet and clean, close to subways,... More 

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We chose this hotel, because of its location and we felt we made right decision. The hotel is very conveniently located, few blocks away from Times Square. The subway station is just a block away. Staff is outstanding. From bellboy to housekeeping everyone is very polite and personable, smiling and helpful as can be. Specially I want to mention concierge... More 

Was this review helpful? Yes
Binghamton, New York
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Eden at the front desk was very attentive and polite and made my experience a delight. Best service I have ever experienced!!!She accommodated my every request with enthusiasm and a smile. Our room was clean and the free breakfast is satisfactory. Great location. I am extremely pleased with my Time Square Experience.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello KINESSAB, Thank you for providing us with your feedback on your recent stay. We are happy to know that Eden's great service made your stay amazing. As well as, our great location close to major attractions. Thank you and we hope to see you soon. More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is few blocks away from times square so it is still not as noisy. we came to the hotel earlier than the check in time but staff was helpful and did as much as she can to give us a room since we are coming from dubai(long hour flight). the bed was comfortable and we sleep very well.... More 

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello mhiaka, Thank you for leaving us your comments on TripAdvisor. We are happy to know that you enjoyed you stay with us and that the early check-in was to your convenient after a long flight . We are also glad that you enjoyed of our complimentary amenities and friendly staff. Once again, thank you and we hope to see... More 

Toronto, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came in to Newark, New Jersey via Porter Airline, took New Jersey transit to Penn State New York city, came out on 8th and 34 th St., walked up to hotel on 8th to 39th, 7 mins at hotel. Room clean, most comfortable beds, hotel booking includes breakfast, go down every am and help yourself to a great selection, can... More 

Was this review helpful? Yes 4
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Catherine M, Thank you for providing the travelling community of TripAdvisor with your comments on your recent stay. We are pleased to know that our location was easy to find and convenient when arriving to the hotel. As well as that our complimentary breakfast was to your liking and that you found our staff to be helpful and friendly.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for a short visit in Nyc and I thought this hotel was just completely the best. The hospitality was out of this world! Rooms were small but super clean and well supplied with everything you may need. The price was very afforadable and super location, literally 6 minute walk to 42nd street. The free breakfast included was phemomenal... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Leslyr123, Thank you for providing us with your comments and feedback on your recent stay. We are happy to know that you enjoyed your stay with us and that you found it to be the best place to stay in Times Square. Especially for our great location and customer service from Ashanty and Katherine. Once again, thank you and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

460 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
Hotel & grounds (37)
Viewed
View from room (48)
Viewed
Room/suite (63)
Viewed
Bathroom (24)
Viewed
Dining (11)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (6)
Viewed
Pool/beach area (1)
Viewed
Other (35)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (204)
Viewed
Amenities (50)
Viewed
Leisure Room (60)
Viewed
Standard Double Room (49)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay