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Holiday Inn Express New York City Times Square

3.0 of 5 343 West 39th Street, New York City, NY 10018
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Holiday Inn Express New York City Times Square
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Holiday Inn Express New York City Times Square
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1,361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very reasonably priced hotel. Small but clean and comfortable room. No frills but more than adequate. The hotel is in a great location, near Times Square, lots of shops, restaurants, night life. Good value for the money!!

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Salem, New Hampshire, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went to NY for a family weekend and had a great time. Even though my reservations were incorrectly made by bookings.com, the staff was very courteous and the manager, Keneisha Hammer, did an exceptional job accommodating our needs. Our stay was also enhanced by the wonderful staff-Oscar(and the kitchen staff) serving breakfast made it a great way to start... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at this hotel for a week, overall everything was ok. The staff that served breakfast always had a smile on their faces, very friendly and polite. But everyone else who worked there weren't friendly at all. Upon arrival the room was clean, however, over the duration of my trip cleaning staff didn't change the sheets unless I asked... More 

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Shanghai, China
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

First, I have to say, the location is ok, not too far from Times Square. The staffs in the breakfast canteen were polite and helpful when there were many customers in a limited canteen area. The room's quite small but clean. We stored 5 luggages for 2 days in the hotel. When we fetch our luggages back, first no one... More 

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was in a super location. The staff could not have been more friendly or more helpful. The rooms were clean, the beds were comfortable and the breakfast provided each morning included many healthy choices. The free Wi-Fi signal was strong and really worked! I cannot say enough about the excellent service provided by every single employee we encountered... More 

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Pre Christmas 4 night break at this hotel. Quieter at night as away from main drag but close enough to be in the heart of it all within a few minutes. Excellent free breakfast and although small dinning area, if peak times avoided as advised there was no issue. Staff very friendly and quick on table turnaround and keeping hot... More 

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Montreal, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Me and my girlfriend went to New York last week and stayed two nights at this Hotel. First of all, It's near good restaurants, museums, Time Square's stores. 2 minutes walking distance from everything. Second of all, we got a good deal. We took the parking package which included the 55$/day valet parking in the price of the room which... More 

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Guillaume B, Thank you for leaving us your review on TripAdvisor. We are pleased to know that you enjoyed your overall stay with us, especially for our great customer service. We apologize for the inconvenience you experienced with our valet service when retrieving your vehicle . We are glad to know that Alex and the front desk staff were... More 

NJ
Top Contributor
52 reviews 52 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great location to explore Midtown . Easy walking to anything between 34th street ( Penn Station) and Central Park. Yes, rooms are small. Good for 2 people with few pieces of luggage. Would be really tied fit for family of 4 with few suitcases. Stayed from Sunday to Monday. Never waited for elevators more then few min. I can imagine... More 

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings NjGirl08820, Thank you for leaving us your tips and comments on TripAdvisor! We are pleased to know that you have enjoyed of our great location and amenities. As well as, enjoyed of our customer service. Thank you for considering us to be of great value and we hope to see you soon on your next visit! More 

Dumfries, Virginia
Top Contributor
81 reviews 81 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel based on it's excellent reviews, proximity to Penn Station (6 blocks) and Times Square/Broadway (2-3 blocks), free Wi-Fi, and free breakfast. This hotel did not disappoint! We had a king bed with a city view (34th floor out of 36). We had a stellar view of the Empire State Building and Freedom Tower. The room was... More 

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings from Holiday Inn Times Square R C, Thank you for taking the time to leave us your review on TripAdvisor, we really appreciate it. We are happy to hear that you found our hotel to be of great value. We are pleased to know that you enjoyed of our great breakfast, especially for our breakfast attendant Oscar. Once again,... More 

Upstate, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in NYC to see Aladdin and our travel agent found us this little beauty of a Hotel super close to the theater. This HIE is small (only 6 rooms per floor) but tall (34ish floors). We had a double room, and it was a little tight, but perfect for our family of 5 (our 10 year old had... More 

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings hallzeemp, Thank you for providing us with your feedback and tips for the TripAdvisor community. We are pleased to know that you and your family enjoyed your stay with us. We are happy to know that you found our location to be convenient and our breakfast perfect to start your day. It is our pleasure to serve you and... More 

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Travelocity, Despegar.com, Hotels.com, Agoda, HotelTravel.com, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express New York City Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#166 Romantic Hotel in New York City
#209 Business Hotel in New York City
#216 Family Hotel in New York City

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