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All 449 New York City hotels

Holiday Inn Express New York City Times Square

3.0 of 5 Hotel   |   343 West 39th Street, New York City, NY 10018 (Garment District)
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Ranked #185 of 449 hotels in New York City
A recent review
5 of 5 stars reviewed 3 days ago
NANCY22193 Woodbridge, Virginia
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1,246 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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English first
New Delhi, India
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed with my family for six days in may2014. I paid cash still they charged me on card(which was put on hold) . after a month on my complaining to them they reversed to a wrong card . I had to pay my bank charges and interest as my card was overseas. I contacted them several times to get... More

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Racine, Wisconsin
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel is without a doubt, the dirtiest I have ever been in. We took two of our grandchildren and the four of us in approx. 10X12 room with two standard beds. The kids socks were absolutely BLACK after 5 minutes in the room. Everything was filthy, filthy, and filthy.

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Woodbridge, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family (10 of us) and I stayed at this hotel 6/29-7/2 to celebrate my mom's 80th birthday. Half of us came from Upstate New York, and the other half came from Northern Virginia for the celebration. When researching hotels for our stay, I needed to find a hotel that was close to Times Square AND had a free breakfast... More

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USA
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has it all! Great location! Clean rooms! Free Breakfast! Free Wi-Fi! Friendly & helpful staff! Safe and comfortable! We stayed for July 4th weekend and it was fantastic! Take a look at our awesome view from our room on the 32nd floor! Amazing views of the Empire State Building! Beautiful patriotic lighting! A special shout-out to Ms. Murillo... More

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Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was very centrally located near the Theater district, Rockefeller area and Times Square. Great breakfast in the am and nice clean rooms. Easy to get to from the Lincoln Tunnel and you just valet the car and forget about it until you check out! Would definitely recommend this location to all!

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear LoveMxOhio, Thank you so much for staying with the Holiday Inn Express Times Square while your visit to NYC. We are delighted to hear that our property’s location met your traveling needs. We are looking forward in welcoming you back to our hotel! Best regards, Frank Cortese General Manager More

Nebraska
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at the Hampton Inn next door and had a great stay last time I was in New York. I wanted to give the Holiday Inn Express a shot as I am a Platinum Member with IHG Rewards. I was not disappointed! After a long day, there's not much that is better than a smile and a "Welcome... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Traveler1Nebraska, Thank you so much for your wonderful review. I am glad that you gave the Holiday Inn Express Times Square an opportunity and that you were satisfied. I am happy to know that our staff really made a positive impact. We appreciate your loyalty and hope to have you stay with us in the near future. Warm regards,... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

What a great, guest-focused staff! I was stranded for two extra days because my flight was cancelled and they were very sympathetic and offered me a great rate. The staff was courteous and went above and beyond to make me feel at home. The room was clean, comfortable, and a good size for Manhattan. This location is central to so... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Rebecca H, Thank you so much for your wonderful review. I am delighted to hear that our staff empathized for your missed flight and were able to accommodate you with our best available rate. I will share your review with our housekeeping and front office team so they can continue with their great service. We are looking forward in... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

If you need to go to the Javits center there are few hotels closer. The only thing this holds in common with other Holiday Inns is the free breakfast. There is a CitiBike stand just outside which is a bonus.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Chip C, Thank you for your business. We appreciate your feedback. We are happy to know that our hotel was convenient for your work and that our complimentary breakfast came in handy. We hope to have you stay with us in the future. Kind regards, Frank Cortese General Manager More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I went to New York for the first time at the end of June 2014 and stayed at the Holiday Inn Express – Manhattan Midtown West, and we would strongly recommend staying there to others. First the staff is excellent, as they are focused on the guests; they always had time for a question or a suggestion.... More

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear JMS70, Thank you so much for staying with the Holiday Inn Express Times Square during your visit to NYC. I am happy to know that you enjoyed our complimentary breakfast and that our staff were excellent. We hope to have you stay with us again in the future. Warm regards, Frank Cortese General Manager More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My mom and I stayed at the Holiday Inn Express for 7 nights and I can tell you I had the best service I have ever experienced! From the amazing Front Desk to the Breakfast Staff (Ivette and Oscar) and Bell men-they were all awesome, helpful and friendly. Thanks to Julia for helping us sort out our locks!- We forgot... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Rosemary A, We appreciate your positive feedback. I am delighted to hear that our entire staff were extremely helpful with assisting you with your every need. I will share this wonderful review with my staff so they can continue doing what they do best. We are happy to know that you enjoyed your stay and will return back. Until... More

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#157 Romantic Hotel in New York City #175 Business Hotel in New York City #180 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
Number of rooms
210

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