We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express New York City Times Square

Hotel website
Hotel deals
343 West 39th Street, New York City, NY 10018
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express New York City Times Square
Professional photos View all
Browse nearby
Holiday Inn Express New York City Times Square
Rate this Hotel

1,414 reviews from our community

Traveler rating
    485
    632
    212
    50
    35
See reviews for
444
380
71
159
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1414)
  • Mar-May only
    (348)
  • Jun-Aug only
    (340)
  • Sep-Nov only
    (401)
  • Dec-Feb only
    (325)
All months
Top Contributor
55 reviews 55 reviews
47 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed today NEW

Yup,its the location that makes this hotel an exceptional one... Rooms are simply and clean... A walking distance from the Times Square... Don't expect much for the breakfast....lots of good places around to have a decent full breakfast

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is basic, fairly clean. Terrible breakfast area with tables so crowded getting to one was very difficult. The personnel were nice. Concierge not well prepared. The hotel is not able to call a taxi for some reason. The hotel us in a good location. I would find another place next time.

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello jlwcann, Thank you for taking the time to provide us with your feedback on your recent stay with us. We are very disappointed that you found our breakfast to be terrible and that our concierge was unprepared. We apologize for the inconvenience that this has caused you and we hope you give our hotel another chance. We trust that... More 

Mumbai, Maharashtra, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

So after staying in Long island New York, I felt incomplete as I was still to be part of Manhattan. I booked this hotel after I was unable to book for different holiday inn across city and across blocks (Yes there are many holiday inn with few blocks proximity from here.) This hotel is 10 minutes walk from Penn station,... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Divya9999us, Thank you for leaving your comments for the travelling community of TripAdvisor. We are pleased that you found our hotel to be at a great location and value. We are located at a perfect location close to the main tourist attractions. We are also happy to know that after looking for a hotel all over the city you... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

4.5 stars HI is a clean, friendly, helpful hotel. My only complaint is that the rooms are smallish for 4 people- 2 of which were teenage boys. But hey, it's nyc. Most hotel rooms at this price are smallish. The rooms were cleaned even before we got back to the room from breakfast. Impressive. The breakfast was good and plentiful.... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Christy A, Thank you for leaving us your comments on TripAdvisor. We are happy to know that you enjoyed your stay with us and that you found our hotel to be clean and to have friendly staff. As well as, enjoyed of breakfast and our sausage gravy. Thank you once again and we look forward to seeing you on... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

With several trips to NYC, 6-10 days at a time you get a good idea of where you would never want to stay again, so after finding a place I like... I feel compelled to share. My experience at this Holiday Inn express was extremely comfortable, clean, and accommodating. These stars are for the staff as they were extremely professional... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings jadsky, Thank you for providing us with your feedback and for taking the time to leave your review on TripAdvisor. We are pleased to know that as an experienced traveler you found our hotel to be comfortable, clean and accommodating. We are especially happy to know that our staff were able to go above and beyond to assist you.... More 

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here with one of my closet friends. The room was very clean. The heat wasn't too warm but we got it to work. The wifi wasn't that good either but we managed. We didn't hang out in the room. The pillows were very soft but the bed wasn't soft enough for me. The staff was great. We were... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Marissa C, Thank you for leaving us your comments on TripAdvisor. We are pleased to know that you will be returning to our hotel because of our clean rooms and friendly staff members. We apologize that you had trouble with the WiFi and heating system in your room. Nevertheless, we are pleased to know that you'll be coming back... More 

Sulkava, Finland
1 review
5 of 5 stars Reviewed 1 week ago

We were here 2 weeks ago. Very good hotel, very good staff and service. In the breakfast nice chef every morning says good morning, so kindly way. Rooms are clean, beds are good.Only 15-20 minutes to walk to Macy`s .Subway was a bit far away, but it was ok. I cant find any so bad from this hotel. Only one... More 

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Tinaben 2015, Thank you so much for your review of your recent stay at Holiday Inn Express Times Square. Thank you for mentioning how you found nothing faulty with your stay! That really makes our team proud, especially to hear the comments of the friendliness of our staff. We really do hope you can join us on your next... More 

Nottingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located -hotel is just what you would expect from this well known hotel brand, priced competitively with others in the area but expect NYC price premium due to the very central location - does make it ideal for walking to some of the main city attractions.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Catherine, Thank you so much for taking the time to leave a review of your recent stay at Holiday Inn Express. We Highly appreciate your feedback! We're happy to read that you found our location a great place to base your trip out. We love nothing more than to be the sanctuary our guest can return too after a... More 

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I went with my husband for one night,so it was ok.value for money,good price considering the location.the breakfast was included in the price,nothing special ,Very basic,the only thing that I didnt like was that breakfast ended really early,and the breakfast lounge wasn't clean enough.The room was clean ,the view is ok only at the higher floors,if someone wants something more... More 

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Evelynefran, Thank you for leaving us your review on TripAdvisor, we appreciate your feedback. We are disappointed to know that you found our hotel to provide basic amenities. We also apologize that our breakfast ended early and that you didn't find it clean enough. We would love to regain your trust in our hotel and we hope you choose... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a good location where you can walk to Times Square in a just a few minutes. There is a really nice trattoria across the street and good Thai restaurant around the corner on 9th. Breakfast can get crowded,so go down early. Kitchen staff really accommodating and friendly.

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello yoles, Thank you for providing the travelling community of TripAdvisor with great tips about our hotel. Our breakfast team are very accommodating even through our busiest times. We are pleased to know that you found some of the Hell's Kitchen restaurants to your liking, there are so many to choose from. Once again, thank you for the comments and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

452 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (219)
Viewed
View from room (46)
Viewed
Hotel & grounds (37)
Viewed
Room/suite (60)
Viewed
Bathroom (24)
Viewed
Dining (11)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (6)
Viewed
Pool/beach area (1)
Viewed
Other (32)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (204)
Viewed
Amenities (50)
Viewed
Leisure Room (60)
Viewed
Standard Double Room (49)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question