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All 453 New York City hotels

Holiday Inn Express New York City Times Square

3.0 of 5 Hotel   |   343 West 39th Street, New York City, NY 10018 (Garment District)
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Ranked #197 of 453 Hotels in New York City
A recent review
5 of 5 stars reviewed 2 days ago
MacGecko North Wales, Pennsylvania
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1,236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Wales, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed staying at this Holiday Inn so much so that this was our second visit to them. What can I say they might not be as large as some of the other hotels but their rooms are great and very comfortable. The front desk staff has always been nothing short of amazing and they really go out of... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

fantastic place, fantastic location, fantastic staff. Staff went out of their way to make our stay wonderful. Was travelling on my own with 2 kids and staff were so helpful and supportive. Short walk to sights & restuarants

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We went on a family holiday recently in August . The location was great, about 5 minutes to the subways and the Bus Port Authority, about 15 minutes to Time Square. First time in New York and first time using the hotel. We were based on the 35th floor. Initially I wasn't too keen but got used it. We benefited... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There for 4 nights. Friendly staff. Central location for attractions, shows, etc. Good free breakfast. Concierge was helpful. Rooms were very small and crowded but who stays in their room in NYC? Only complaint is that elevators went out one morning.

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Riyadh, Saudi Arabia
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed three nights in the hotel and everything was great. I arrived to the hotel early around 11 am and the allowed me for early check in. I really appreciate this from the hotel. It is near time square 10 min walk. Room is very small. I really recommend staying in the hotel.

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Alzourya, Thank you so much for taking your time in reviewing our hotel. I am glad to know that although you arrived before check in time, my staff was able to accommodate you for an early check in. We hope to have you stay with us again! Best regards, Frank Cortese General Manager More

Monroe, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, ample room, and great rates. The staff is friendly, and interested in making your stay a comfortable one. Easy access, and easy to get a cab.We all felt safe in this hotel. I'd stay nowhere else!

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Todd W, Greetings from the Holiday Inn Express Times Square. We appreciate you taking your time in reviewing our hotel based on your stay with us. I am glad to hear that we were able to cater to your needs while providing top notch customer service. We would love to host you again on your next visit to NYC!... More

Fayetteville, Arkansas
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent a week at this hotel. Our room was clean, comfortable and bigger than we expected. The view from our window was incredible and our room was quiet. The location was great, close to Times Square and Broadway. Port Authority and Grand Central Station are both close by making it easy to get anywhere in the city. Breakfast had... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Nana Carol60, Thank you so much for taking your time in reviewing our hotel based on your recent stay with us. We are glad to know that the hotels location met your traveling needs. I am glad to hear that my staff provided top notch service, especially Julie. I do apologize however, that our elevators were a little slow... More

Jacksonville, Florida, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

As others say, the breakfast area is busy in the am and the only 2 elevators get a work out during busy times. But it is New York and space is limited. Also, the breakfast is included in the stay and would cost around $10-20 in the area for the same meal. Its hot and fresh. The staff cant say... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Chuck K, Greetings from the Holiday Inn Express Times Square! Thank you for taking your time in reviewing our hotel based on your most recent stay with us. I am delighted to hear that even though our breakfast area and elevators tend to get busy, we still managed to make a memorable stay with our great service. We hope... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends & I stayed at the Holiday Inn Express Time Square Location for the Labor Day long weekend & it was great. Rooms were very clean & comfy. The location of the hotel is perfect, walking distance for a lot of the main attractions in NYC. Also, it was only half an hour away from both airports-which is great... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Selina M, Thank you so much for choosing to stay with the Holiday Inn Express Times Square during your recent visit to NYC! We are happy to know that our rooms comfort and cleanliness met your expectations. Our hotel is centrally located and we are glad that our hotels location met your traveling needs. We hope to host you... More

Nanchang, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is more Hell's Kitchen to me but po tay tie pi tah toe. It's a little gritty of a neighborhood but that is targeted in the price and why it's reasonable for NYC. I personally like area but maybe the fundamentalist right wingers should stay away. It's concurrently located to everything and is becoming gentrified, which will drive... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear JackieHerrmann, Thank you so much for your recent feedback based on your recent stay with our hotel! We are glad to know that our hotels location, breakfast and great staff exceeded your expectations. Our entire staff strive for guest satisfaction and I am happy to hear they did just that. We are looking forward in welcoming you back to... More

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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