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Holiday Inn Express New York City Times Square

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343 West 39th Street, New York City, NY 10018
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1 room 1 adult
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Holiday Inn Express New York City Times Square
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1,686 Reviews from our TripAdvisor Community

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Chicago
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for a weekend in Jan 2016 with a friend. The rooms were typical NYC small but enough room move around. The location was perfect for our weekend plans for events nearby at the Javits Center. Our room had prime earshot for the 3am trash collections so thank goodness we both had our earplugs on stand by. The... More 

Helpful?
Thank 1girlwhotravels
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings 1girlwhotravels, Thank you for providing us with your feedback on your recent stay with us. We are pleased to know that our location was perfect for your weekend plans. However, we do apologize for the trash collection noise outside your window and for the trouble you encountered with our elevators. Once again, thank you and we wish you safe... More 

OK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice staff, clean & convenient to Times Square. The breakfast was fine. The elevator situation is a bit of a problem, but I'd stay here again in a pinch. I prefer the Staybridge Suites on the next street over.

Helpful?
Thank SMILEKRP
Frank C, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings SMILEKRP, Thank you for leaving us and the traveling community of TripAdvisor with your comments and feedback. We are pleased to know that you have enjoyed your stay with us.We do apologize for the inconvenience you experienced with our elevators. Again, thank you and we hope to see you soon! More 

New Providence, New Jersey
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We spent Friday and Saturday nights here during the "Blizzard of 2016" or whatever term that been thrown around. First of all, this is not a fancy place but it was clean and had a great shower with plenty of hot water for our family of four. The rooms are smaller than average. The front desk staff were very nice... More 

Helpful?
Thank bhogarth57
Erika F, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear bhogarth57, Thank you for your review. The Blizzard of 2016 aka Winter Storm Jonas was quite an experience for our guests and staff alike. I really appreciate you taking the time comment on our clean rooms, accommodating staff, and great hot showers. Please get in touch with me the next time you are looking to stay in the area. More 

Gotha, Florida
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

My family came here for our Winter vacation to catch some snow and see the city. Stayed at Holiday inn for 8 days. Staff are all nice, and I'm not sugar coating my compliments. Let me begin with Theresa the breakfast lady attendant. She's so warm and nice she makes sure you are well taken care of. They offer free... More 

Helpful?
Thank Egie10
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Egie10, Thank you for staying with us and for providing the travelling community of TripAdvisor with your feedback. We are very pleased to know that you found our property to be great and that you have enjoyed your stay with us. We are especially happy to know that Lourdes and Theresa were of such great help and were able... More 

Melbourne
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I must admit that this was my first time in a Holiday inn Express so I may have wrong expectations. It is a fairly small hotel with 5-6 rooms on each floor but all the 30 plus floors are serviced by only 2 lifts which makes it crazy experience to get in and out of the hotel during the peak... More 

Helpful?
1 Thank lovetravel7519
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings lovetravel7519, Thank you for providing us with your comments and feedback about your recent stay. We are a bit disappointed that you did not enjoy your stay with us to the fullest. We sincerely apologize for the inconvenience you experienced with our elevators. We are aware that during our rush hours the elevators can take longer than normal. Nevertheless,... More 

Westfield, New Jersey
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here this past weekend, during Snowpocalypse '16, so this review will likely be skewed because of the extraordinary circumstances of the weekend. Location can't be beat: close enough from Times Square, Broadway, and Port Authority to be convenient, but 39th street is quiet enough to get some peace. Price is pretty decent as well, considering you're in the heart... More 

Helpful?
Thank Jeff F
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Jeff F, Thank you for providing us with your comments and feedback on your recent stay. We are very happy to know that even throughout the Blizzard you were able to have a great stay. It was a pretty crazy weekend not only for our staff but for our guest as well due to flight cancellations and closed roads.... More 

Ontario
Level Contributor
63 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If you're looking for a basic, clean and no-frills midtown hotel, you've found your spot. We stayed here in January for around $100 a night. I could never justify paying more. Rooms are very tiny. I understand this is an NYC standard. Don't expect having more than two people comfortably fit in a room. Service was pretty bad. Housekeeping did... More 

Helpful?
Thank netgeek
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello netgeek, Thank you for providing us with your honest feedback about your recent stay. We are very disappointed to know that you did not enjoy staying with us and that you found our hotel to be too basic. We sincerely apologize for the inconvenience you experienced with our housekeeping service and our elevators. We would love the opportunity to... More 

Bangkok, Thailand
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic Hotel, great location very close to the Subway and Broadway (Mid Town). Walking distance to Time Square. Very good american Breakfast. Fast Wi-fi, Wonderful clean city view room. Complementary water and ice at some floors, complementary water, tea and coffe at the first floor. Helpful staff.

Helpful?
1 Thank Dadelor36
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Dadelor36, Thank you for providing us with your comments about your recent stay with us. We are very pleased to know that you have enjoyed your stay with us; especially, for our convenient location, complimentary breakfast/amenities, and our helpful staff. Thank you again for considering us to be a great choice for NYC and we hope to see you... More 

Stevenage, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fab hotel, good clean rooms, small but cosy. Great location, good breakfast and our cleaner regularly left us a few small chocolates which was a nice gesture. Had a problem when booking in (not the hotel's fault) and Erika Fais, front office manager resolved this promptly and certainly should be rewarded for all her help and assistance. She was fantastic.... More 

Helpful?
Thank HoneyBunnyEngland
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings HoneyBunnyEngland, Thank you for providing the travelling community of TripAdvisor with your comments and feedback on your recent stay. We are pleased to know that you found our hotel to be fabulous for our great location, clean rooms, and complimentary breakfast. We are also happy to know that although you had a problem with your booking Erika was able... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a great hotel and excellent value for money. Nice clean and updated rooms. Within walking distance to Times Square. Breakfast was included although it is your typical American fair. Staff were excellent friendly and very helpful. I would stay again. Overall a good cheap place to stay in the heart of Manhatten.

Helpful?
Thank Julie B
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings Julie B, Thank you for staying with us and providing us with your comments. We are very pleased that you found our hotel to be of great value for your money. We are also happy to know that our great staff, comfortable rooms, and complimentary breakfast were what made your stay so great. Again, thank you and we hope... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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