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Holiday Inn Express New York City Times Square

3.0 of 5 343 West 39th Street, New York City, NY 10018
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Holiday Inn Express New York City Times Square
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Holiday Inn Express New York City Times Square
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1,268 reviews from our community

Traveler rating
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    189
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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maryland
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nice place - not a lot of frills or extra space, but this is a very functional hotel in a good location. The room, including the bathroom, was smallish but clean and just fine. Not bad to see the Empire State Building out of your window! The elevators were a little slow, but nothing that inconvenienced us. Breakfast was serviceable... More

Was this review helpful? Yes 1
Massapequa Park, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I live on Long Island, a suburb of NY. We dicided to spend the night in the city for my husbands birthday. Looked this hotel up and the price was right and they could accomodate us for that evening. The room was immaculate, the people were wonderful. Jamie on the front desk was very pleasant and helpful,... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear gneebeeny, We would like to thank you for taking the time to write and post your recent review regarding your stay at our hotel. The staff is also “very happy” to have been a part of your positive experience while visiting NYC. Thank you for taking the time to mention Jamie, Theresa, Oscar, and Ysabel. That was very thoughtful... More

Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed her from Sept 27th until Oct 1st. As the title states it was 'just right'. It was right in terms of the location, a short work to Times Square, and shops such as Macy's etc. But not so close that you were right in amongst it. The room was right in terms of size, after all you don't... More

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Cavalier7_61 We would like to thank you for posting your recent review of our hotel. The staff is pleased to know that we were “just right” for your travel needs. We are glad that you enjoyed the view from your room. Viewing the sunset from your room sounds like a great way to end your day. When you return... More

Vienna, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just stayed here for two nights, and really enjoyed it. I'd originally thought I was booking a hotel closer to where my meetings were, and was dismayed that this was farther away than I'd anticipated, but now I'm glad I made the mistake. It's located in a nice little neighborhood, with a good selection of restaurants and stores. The breakfast... More

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Greetings XTCfan69, Thank you for your very thoughtful review of our hotel. We are also glad that you discovered us and the surrounding area. I am very glad that we made such a lasting impression on you. I am sorry that we missed the wake up call one morning. I will be sure to bring that up to my front... More

Ireland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here from September 28th to October 5th, 4 ladies on their 4th shopping trip to New York. The location was perfect on 39th street between 8th and 9th avenues about 3 min walk to Port Authority which is handy for all those shopping bags back from both Woodbury and Jersey Gardens. We arrived at the hotel just after... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Newyorkdolls11, We appreciate and value your feedback based on your recent stay with us! I am glad to hear that you enjoyed the comfort and cleanliness of our rooms. I will share your review with my staff as motivation to continue what they do best. I am so happy to hear that you had a pleasant stay. Thank you... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! This is a PERFECT mid-budget hotel 5 minutes walk from Times Square and Port Authority station. The staff were extremely helpful and the rooms were clean and tidy. The beds were SERIOUSLY comfortable, nice and firm with lots of pillows. There is a free breakfast with a LOT of choice but it can get very busy, however after a... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Seb V, Greetings from the Holiday Inn Express Times Square. We thank you for taking your time in reviewing our hotel. I am glad to hear that our great location met your traveling needs. We are happy that you enjoy the comfort of our beds and the variety of our complimentary hot breakfast. We hope to have you stay... More

Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are small but clean. Personnel friendly and helpful. Good location for the west side. One elevator conked out, my wife (74) took the stairs to the 19th floor. Now she thinks she should do this every day as exercise.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Knic661, Greetings from the Holiday Inn Express Times Square. I apologize for the elevator malfunctioning during your stay, as for we were doing our monthly maintenance, which may have caused the elevator to stop working. I am thrilled to know that my staff were friendly and helpful. We hope to have you stay with us the next time you... More

Burlington, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to time square, it's a good location. Any New York hotel is overpriced to begin with so not the greatest value and rooms are small but there was nothing bad about the stay. I would stay here again but theres nothing to memorable about the hotel itself

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear JenMBT, Thank you for booking your accommodation needs with the Holiday Inn Express Times Square. We are appreciate you r feedback on our hotel. I am glad to hear that our hotels location met your traveling needs. We are looking forward in welcoming you back! Best regards, Frank Cortese General Manager More

ponte vedra beach, fl
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

As one who travels nearly weekly, one gets used to hotel rooms. The room had little room to even walk around the bed. If you are looking for just a place to lay your head, this would be fine, but if you needed to spend any amount of time working, try some place else.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear RobertG_9, Greetings from the Holiday Inn Express Times Square. We thank you for taking the time to post this review based on your stay with our property. We hope to have you stay with us if you are ever around our area. Best regards, Frank Cortese General Manager More

Malta
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This is obviously not a high quality hotel yet it was clean and functional except for the coffee machine. The staff were helpful, especially in the breakfast room. We only ate there once but staff tried hard to help us sit all together.

Was this review helpful? Yes
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Liz-Ellie, Thank you for choosing to stay with Holiday Inn Express Time Square. We are to know that you chose us for accommodation needs while there were other options. I am glad to know that our staff were friendly and helpful and that you enjoyed our delicious breakfast. We hope to be your choice the next time you are... More

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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