We enjoyed our 5 night stay at this location from beginning to end. We were greeted by all staff at each encounter. Checking was very quick and easy. Desk staff remembered us and would ask each day about our stay. Room was small but expected for the location. We were on the 35th floor which provided great views. The elevators... More

Just arrived home from staying six nights at this hotel. I can highly recommend it. The front desk staff are so welcoming and friendly and extremely helpful. Our room was well-equipped, apart from a safe, which would have been useful - but there are safes at the front desk. The bed was really comfortable and so were the pillows! There... More

We had to change hotels because the carpet in our room smelled old from the humidity. We had to leave after one night due to smell.

This was our second 4 day/4 night stay at the Holiday Inn Express in Times Square, and everything was almost perfect. To be truly perfect, we would have nothing unflattering to say. We have perfect comments and not so perfect comments. The complimentary USA TODAY was a PERFECT way to keep up with news in our imperfect world every week... More

I visit New York twice a year for business and stay at this hotel every time. It's clean, friendly and a great location!!! This time around I got recognized as a return customer by hotel employee Juicy Villinueva who went out of her way to ensure my stay was comfortable and affordable. See you guys in October!!!!

I recently stayed at the Holiday Inn Express New York City, Times Square on business and found the hotel very clean, tidy and so close to everything. Internet and breakfast included in the rate - so easy! The staff are exceptionally hospitable and nothing seems to much trouble! I would recommend this hidden gem in NYC.

Hotels in New York are super expensive. This one is reasonably priced for the location in the Times Square vicinity.The negatives are that the rooms are small. There is no fridge and the two lifts are very slow between approx 9am and 10am. The positives are that the young staff are brilliant and cannot do enough for you. For example... More

My Wife and I stayed at this hotel till May 7 and I must say i excepted a lot less because of the previous reviews. We got to the hotel early morning and the bellhop took our bags in from the cab and even stored it for us because the room wasn't ready. The front desk staff was kind enough... More

Visited in March 2012 and it was good value for New York. The lifts do drive you slightly crazy but the rooms and clean and big so plenty of room to move around. The breakfast was free and really good selection, just needs to be more space to eat it but for the price you can't complain. It's in a... More