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All 451 New York City hotels

Holiday Inn Express New York City Times Square

3.0 of 5 Hotel   |   343 West 39th Street, New York City, NY 10018 (Garment District)
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Ranked #191 of 451 hotels in New York City
A recent review
3 of 5 stars reviewed yesterday
Kim B Columbia, Illinois
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1,184 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Columbia, Illinois
2 reviews
3 of 5 stars Reviewed yesterday NEW

This Holiday Inn Express was in a very good location close to Times Square and very close to subway stations. Rooms were pretty small; but you are in New York so didn't expect them to be too big and we were only in it for sleeping and showering. Front desk staff was helpful; but the concierge was extremely helpful! She... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I like staying at Holiday Inn Express hotels because of the free Wi-Fi and breakfast, but also because you know that you will get a good value for your money. This particular location was no different. The room, while small (typical for NYC), was accommodating, clean and in good repair. Their are only 6 rooms per floor in this hotel,... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on the 31st floor with a great view of Lower Manhattan and a side view of the Empire State Building. Hotel is within walking distance of Times Square and many other New York attractions. Check in was great, no line, and gentleman who checked us in was very friendly and knowledgeable about the area. The rooms are newer, but... More

Was this review helpful? Yes 2
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Warrenslo, Thank you so much for choosing to stay with the Holiday Inn Express Times Square. We realize that there are other IHG hotels you can choose from but you chose us. First off I would like to take this moment and sincerely apologize for the lack of attention you received from one of our front desk agents. Under... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here over the July 4th weekend. Room was clean and well stocked. This is not a hotel to go to for large rooms, but they have used the space well. Breakfast included was a bonus - make sure to eat early to miss the massive crowd at 8-9 am. We would definitely stay here again!

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Molly H, Thank you so much for booking your accommodation needs with the Holiday Inn Express Times Square. We are glad to know that our rooms met your expectations and that you enjoyed our free breakfast. We are looking forward to welcoming you back! Kind regards. Frank Cortese General Manager More

Bangkok, Thailand
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in time was 4.00 pm!! Check out 11.00am, super express hotel, small hotel lobby and restaurant. Too many guests , lobby were super crowded with only few chairs, hotel room are small but yea its a express hotel, it is located 2-3 blocks from time square, close to subway.

Was this review helpful? Yes 2
Bangkok, Thailand
Top Contributor
55 reviews 55 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 3 nights , I never stayed any other hotel near time square, so I can not compare . But rooms are smaller, but very good beds , we stayed in 15 th floor . Brake fast good , but small area and long Que! Same for lift , wait long time , finally use steps ! Staff are... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Anil258, Thank you for your feedback for your recent stay in our property. I apologize that you found our breakfast area to be a bit crowded and our elevators slow. On the other hand I am glad to know that our staff were excellent, as for we strive for our guest satisfaction. We hope to have you stay with... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

did a bit of research on hotels for our first trip to NYC and our first priority is location. knowing how expensive hotels can go for in this city expecially the ones near times square, we truly found a gem in this hotel. we hardly ever took a cab at all. most attractions are walking distance away - times square,... More

Was this review helpful? Yes 2
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Russspotting Thank you for choosing the Holiday Inn Express Times Square for hotel accommodations for your visit to NYC. We are happy to know that our location, in fact, met your traveling needs. I am glad to know that you enjoyed our complimentary hot breakfast. We hope to welcome you back soon! Best regards. Frank Cortese General Manager More

Doncaster, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a 6 night stay in March with my husband for my 50th birthday. This is a good value hotel which is well located for walking to Times Square, Empire State Building, Rockerfeller Centre, Intrepid etc. The room was clean, comfortable and quiet. Paid for a room with a view on a higher floor (we got the 27th floor) and... More

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Shazpadge, Thank you for choosing the Holiday Inn Express Times Square for your accommodation needs during your visit to NYC. I am delighted to hear that you enjoyed the view for your bedroom. Our staff strive for guest satisfaction and I am happy to know they did just that. I lament to hear that you experienced difficulties with the... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in September. The location was very good and the hotel was sufficient for our needs. Only 1 problem no bar. Nice complimentary breakfast.concierge very helpful. Would recommend for short stays.

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Sarah H, Thank you for choosing the Holiday Inn Express Times Square as accommodation needs for your visit to NYC. I am pleased to hear that you enjoy your stay and that our concierge was helpful. I lament to hear that you were disappointed that our hotel does not offer a bar but on a good note you enjoyed... More

Dubai
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me start by saying... "what's all the fuss about staying in or near Times Square" ? Cabs are cheap, New York Roads are so easy to navigate through and you can find the best hotels barely a $10 ride away. The Good : The hotel is located a few minutes away from Times Square and the staff are helpful... More

Was this review helpful? Yes 2
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Keith L, Thank you for your recent feedback during your stay with the Holiday Inn Express Times Square. We appreciate and value your feedback. We are glad to know that our staff were helpful and friendly and that you enjoyed our complimentary hot breakfast. Thank you for your suggestions, we are in the process of getting approval for new... More

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#163 Romantic Hotel in New York City #177 Business Hotel in New York City #197 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
Number of rooms
210

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