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All 452 New York City hotels

Holiday Inn Express New York City Times Square

3.0 of 5 Hotel   |   343 West 39th Street, New York City, NY 10018 (Garment District)
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Ranked #196 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
JackieHerrmann Nanchang, China
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1,218 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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Nanchang, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The location is more Hell's Kitchen to me but po tay tie pi tah toe. It's a little gritty of a neighborhood but that is targeted in the price and why it's reasonable for NYC. I personally like area but maybe the fundamentalist right wingers should stay away. It's concurrently located to everything and is becoming gentrified, which will drive... More

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Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The rooms were pretty small but since we were out most of the day it was ok. Bathrooms were small but clean. During breakfast, the staff were rude when we were asking for a refill. Probably because its free.

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Vitoria, ES
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Positive: Almost in Time Square, but not exactly inside. This is amazing, because you can enjoy and avoid the crowded Time Square. The hotel is very close to Port Authority and Penn Station and you can hit every place in Manhatan easily. The front desk is very helpful and nice and i can remember easily Ashanty and Jaime that were... More

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Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you want to be around Times Square during your stay at NYC, this hotel is worth staying. Just that it is a small walk from the closest sub way. The service and front desk interaction is amazing. As I have lived in NYC earlier, I didnt need any directions of details of attractions. But they very well arranged the... More

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Really good location was able to walk to everywhere from hotel. Nice breakfast which made it all in all very good value for money. Room pretty small but nice and clean plus being out in the city all day we wasn't in the room much. Comfy bed and gd powerful shower and hair dryer.

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Soph_Dan8, Thank you for feedback based on your stay with us. We are happy to hear that you enjoyed the comfort, cleanliness and amenities in our rooms. We hope to host you on your next visit to NYC. Thank you for choosing the Holiday Inn Express Times Square. Best regards, Frank Cortese General Manager More

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Though the room was compact, it was nice and clean. Breakfast was very good. Plan to return soon. Close to most attractions. Recommend this hotel to those who are budget conscious, but still must enjoy their stay and feel comfortable in environment.

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Brenda_19501969, Greetings from the Holiday Inn Express Times Square. We thank you for taking your time in reviewing your most recent stay with us. We are glad to know that our hotels location met your traveling needs and that you enjoyed our complimentary breakfast. We are looking forward in welcoming you back to our hotel! Warm regards, Frank Cortese... More

Marion, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great people, bell hops incredible Walter, Wellington, & Jefferson! Front desk kind, welcoming, gracious, engaged, responsive and fun with beautiful smiles and warm personalities! Breakfast people the best I've encountered. Housekeeping excellent, including the supervisor who was making rounds. We couldn't have asked for more! Kudos to all!

Was this review helpful? Yes 1
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Sharol H, Greetings from the Holiday Inn Express Times Square. We appreciate you taking your time in reviewing your stay with us. Our entire team works hard to ensure our guest have a memorable stay. I am glad to know we were able to cater to your every need while providing great service! We would love to host you... More

1 review
1 of 5 stars Reviewed 2 weeks ago

We made a reservation on the chat, where we provided all information including that we are a family of 5 persons. We were told that our child of 12 years was free, given a total price and received a confirmation e-mail later. By coincidence we saw in the e-mail, that it said 4 adults only, and when we contacted the... More

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Robert B, Thank you for your interest in our hotel. I lament to hear that your experienced difficulties with booking a reservation at our hotel. Our hotel offers two different room types. One room type is a room with one king size bed, which accommodates up to 2 adults and the second is a room with two double beds,... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice, friendly and helpful staff. Complimentary breakfast was great. Stayed on 34th floor with an amazing city view. Elevator wait was a little long but the ride up and down was fast. Everything in walking distance. Would definitely go back again.

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Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Anthea J, Thank you for taking your time in leaving feedback of the Holiday Inn Express Times Square during your visit to NYC. We are glad to hear that you enjoyed our complimentary breakfast and the view from your room. It is always great to hear that my staff were helpful and friendly, as for they strive for guest... More

Shawano
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On the day we were to check out we were charging an iPhone on the desk. While we were at breakfast the phone was stollen from the room. We called twice to no avail. Housekeeping was in the hall during this time. Housekeeping was very marginal. Linens didn't fit the bed. A lot of dirt and debris under the bed.... More

Was this review helpful? Yes 2
Frank C, General Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear RiverAngel2013 Thank you for taking your time in leaving feedback based on your stay with our hotel. I am glad to hear that our front desk agent along with our concierge provided great service. I do lament to hear about your unfortunate loss of cell phone. Please feel free in contacting our management team, if you wish to further... More

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#171 Romantic Hotel in New York City #189 Business Hotel in New York City #205 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
Number of rooms
210

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express New York City Times Square and other travelers.
2 questions
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Mackay, Queensland, Australia

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Questions? Get answers from Holiday Inn Express New York City Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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