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The Peninsula New York

Certificate of Excellence
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700 Fifth Avenue at 55th Street, New York City, NY 10019
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The Peninsula New York
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The Peninsula New York
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650 reviews from our community

Traveler rating
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    56
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    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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There are newer reviews for The Peninsula New York
See the most recent reviews
Mendocino, California
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 11, 2015

Our stay was flawless. Beautifully furnished and equipped room. Stellar, genuine and intuitive service. Great insight and advice from the concierge staff. Warm welcome at check in and at every return. I work in this field and if the management of this hotel taught a class, I would be their first student. Deserving of their 5 star/5 diamond status.

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear MendocinoInnkeeper, Thank you very much for your recent visit to The Peninsula New York. I would like to extend my appreciation for your kind comments, which have been shared with all of the associates. I am looking forward to the opportunity to welcoming you again. Yours cordially, More 

Princeton, New Jersey
1 review
5 of 5 stars Reviewed April 2, 2015

A class act hotel. Rooms were magnificent. Location is great. The staff is very accommodating . We went for a family trip in August but will be going back during the holiday season . We can't wait to stay again.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Tammy F, Thank you for providing your brief but kind review of your family's visit last summer. We would be delighted to welcome you back so that you may enjoy the magic of the festive holiday season and our esteemed property. Best regards, Jonathan H. Crook General Manager More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

Our one week stay in The Peninsula was a special occassion to celebrate my 50th birthday. On arrival the reception staff identified from my passport that it was birthday and minutes after arriving to our room I was presented with a birthday cake. Our first room was a little dissappointing due to its location near to an air conditioning unit,... More 

Was this review helpful? Yes 1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Positron5691, Happy belated birthday! Thank you for choosing The Peninsula New York for your celebratory week in New York. I'm delighted that members of our staff played such an instrumental role in making your stay memorable. We look forward to celebrating another special occasion with you again soon! Best regards, Jonathan H. Crook General Manager More 

Texas
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 27, 2015

I stayed two nights in this hotel and I absolutely love it. One of the best locations ever, with minutes' walk to MoMA and high-end shopping destinations on 5th Avenue. Central Park isn't too remote either. Service is good for the most part. Room is spacious relative to other hotel rooms in Manhattan but probably not up to the expectations... More 

Was this review helpful? Yes 1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear S N, Thank you for your kind review and for choosing The Peninsula New York as your hotel for your solo visit to Manhattan. It sounds as if you took advantage of our great location in Midtown. We hope you are able to visit again soon! Best regards, Jonathan H. Crook General Manager More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 27, 2015

The peninsula has to be one the best hotels in New York if not the world. A real five star experience. The location and level of service making it one my first choices on a short business trip especially if meetings are uptown or midtown. However the leisure facility's are also excellent with the roof gym and pool and even... More 

Was this review helpful? Yes 1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Liam B, Thank you for sharing the details of your business visit to The Peninsula New York. We pride ourselves on our personalized and superior service, and we are delighted that you were able to experience this first hand. Best regards, Jonathan H. Crook General Manager More 

Leeds, United Kingdom
Top Contributor
53 reviews 53 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 24, 2015

We have just spent 4 days at the Peninsula New York and have had the most amazing stay despite encountering a couple of hiccups along the way. The way in which our relatively minor issues were resolved made the time spent at the Peninsula even more special and highlighted their attention to detail and commitment to customer service. From the... More 

Was this review helpful? Yes 1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Babysnakes44, Thank you for your kind feedback on TripAdvisor! Referring our property to a "Grand Dame Hotel" is the best compliment that we could hope to receive, and I'm delighted that we were able to provide such an experience. We look forward to welcoming you back again soon! Kind regards, Jonathan H. Crook General Manager More 

Colquitt, GA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 23, 2015

My husband and I spent 3 nights at The Peninsula New York last week and decided that this would be our PLACE to stay from now on. Everything about our experience was wonderful, BUT, I think the service was the most impressive. From meeting us at the car and calling us by name to the concierge (Peter), this hotel knows... More 

Was this review helpful? Yes 3
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear jennagarland, Thank you for your recent stay at The Peninsula New York and your lovely review of our hotel. We are pleased that you enjoyed your experience and interactions with our hotel staff. At The Peninsula, it is the personal relationships we establish with our guests that we value most, so if there is anything I or my team... More 

Melbourne, Australia
Top Contributor
52 reviews 52 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 22, 2015

My husband and I were lucky to spend the last ten nights at the Peninsula. We stayed in a Junior suite on the 7th floor. It was fantastic. Lots of space, great mini bar, so many Chanels and movies to choose from. Fantastic in room dining, Oscar de la Renta amenities and so much more. The room was serviced twice... More 

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Pepoka, Reviews such as this complimentary and detailed one is very much appreciated. Thank you for choosing The Peninsula New York to spend your long holiday with us. We are happy the latte versus cappuccino issue did not distract too much from your seamless visit. Kind regards, Jonathan H. Crook General Manager More 

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 22, 2015 via mobile

Great location. Welcoming and helpful front of hotel staff. Rooms large and clean,with comfortable beds. Bar staff let the place down: rude to me and didn't know how to make a proper Gin Martini. (Stirred - not shaken. Hint of Very dry Vermouth) Muzak in lift up to top of building, which continued into the bar, was so loud and... More 

Was this review helpful? Yes 2
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear riverclinic, Thank you for your review on TripAdvisor and for your feedback regarding the service you received at our rooftop bar and terrace, Salon de Ning. We are sorry it was not to your taste and left a bad impression on you. I hope I can invite you to speak on this matter further and ask that you e-mail... More 

Monaco-Ville, Monaco
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2015

Very good hotel. Friendly staff, good facilities at a great location. Rooms are large and nice compared to most other NYC hotels. Good breakfast and nice restaurant at the hotel and a great rooftop bar.

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Boater007, Thank you for taking the time to review your visit to The Peninsula New York on TripAdvisor. We welcome the opportunity to have you stay with us again. Best regards, Jonathan H. Crook General Manager More 

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