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The Peninsula New York

Certificate of Excellence
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700 Fifth Avenue at 55th Street, New York City, NY 10019
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The Peninsula New York
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The Peninsula New York
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635 reviews from our community

Traveler rating
    405
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    55
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    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed yesterday NEW

The Peninsula New York very graciously donated the Grand Suite to our family as part of my 14 year old son's (Wyatt) East Coast NHL Make-A-Wish trip. In addition to the room, he was surprised with a vehicle/driver to get us around, gifts, room decorations, a personal cake, his favorite snacks, NHL themed cookies, video games-everything a 14 year old... More 

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Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed two nights in this hotel and I absolutely love it. One of the best locations ever, with minutes' walk to MoMA and high-end shopping destinations on 5th Avenue. Central Park isn't too remote either. Service is good for the most part. Room is spacious relative to other hotel rooms in Manhattan but probably not up to the expectations... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The peninsula has to be one the best hotels in New York if not the world. A real five star experience. The location and level of service making it one my first choices on a short business trip especially if meetings are uptown or midtown. However the leisure facility's are also excellent with the roof gym and pool and even... More 

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Leeds, United Kingdom
Top Contributor
52 reviews 52 reviews
4 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 4 days at the Peninsula New York and have had the most amazing stay despite encountering a couple of hiccups along the way. The way in which our relatively minor issues were resolved made the time spent at the Peninsula even more special and highlighted their attention to detail and commitment to customer service. From the... More 

Was this review helpful? Yes 1
Colquitt, GA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent 3 nights at The Peninsula New York last week and decided that this would be our PLACE to stay from now on. Everything about our experience was wonderful, BUT, I think the service was the most impressive. From meeting us at the car and calling us by name to the concierge (Peter), this hotel knows... More 

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ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear jennagarland, Thank you for your recent stay at The Peninsula New York and your lovely review of our hotel. We are pleased that you enjoyed your experience and interactions with our hotel staff. At The Peninsula, it is the personal relationships we establish with our guests that we value most, so if there is anything I or my team... More 

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were lucky to spend the last ten nights at the Peninsula. We stayed in a Junior suite on the 7th floor. It was fantastic. Lots of space, great mini bar, so many Chanels and movies to choose from. Fantastic in room dining, Oscar de la Renta amenities and so much more. The room was serviced twice... More 

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ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Pepoka, Reviews such as this complimentary and detailed one is very much appreciated. Thank you for choosing The Peninsula New York to spend your long holiday with us. We are happy the latte versus cappuccino issue did not distract too much from your seamless visit. Kind regards, Jonathan H. Crook General Manager More 

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location. Welcoming and helpful front of hotel staff. Rooms large and clean,with comfortable beds. Bar staff let the place down: rude to me and didn't know how to make a proper Gin Martini. (Stirred - not shaken. Hint of Very dry Vermouth) Muzak in lift up to top of building, which continued into the bar, was so loud and... More 

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ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear riverclinic, Thank you for your review on TripAdvisor and for your feedback regarding the service you received at our rooftop bar and terrace, Salon de Ning. We are sorry it was not to your taste and left a bad impression on you. I hope I can invite you to speak on this matter further and ask that you e-mail... More 

Monaco-Ville, Monaco
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel. Friendly staff, good facilities at a great location. Rooms are large and nice compared to most other NYC hotels. Good breakfast and nice restaurant at the hotel and a great rooftop bar.

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Boater007, Thank you for taking the time to review your visit to The Peninsula New York on TripAdvisor. We welcome the opportunity to have you stay with us again. Best regards, Jonathan H. Crook General Manager More 

Mahwah, New Jersey
Top Contributor
229 reviews 229 reviews
49 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently checked in for a little one night "staycation." (Our reservationist was very friendly and helpful over the phone and we booked a King Grand Luxe Room.) We had a very warm and personalized welcome upon arrival and were escorted to our room. The room had that NYC-elegant feel to it. This room is the largest room under a... More 

Was this review helpful? Yes 1
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Anne C, Thank you for your positive review and for providing some details of the experience you had at The Peninsula New York. We apologize for the small "hiccups" that obviously distracted from the seamless experience you should have received. These are valid points and I would be grateful if you would contact me directly so that we may... More 

pariszmyspot
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In NYC overnight for a museum event at MoMA. I decided to stay at this hotel for its proximity to the museum and a budget friendly deal offered through an airline partner. The hotel room was lovely with the comforts you would expect in a luxury hotel. I ate dinner in the bar area where my meal was delicious and... More 

Was this review helpful? Yes
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Pariszmyspot, Thank you for your review on TripAdvisor. As a solo traveler, it may be even more difficult to choose amongst the many hotels in New York to suit your needs. We thank you for deciding on The Peninsula New York and we are delighted you enjoyed your stay with us. Kind regards, Jonathan H. Crook General Manager More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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