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Omni Berkshire Place


Omni Berkshire Place
Hotel class 5 of 5
21 E 52nd St, at Madison Ave, New York City, NY 10022
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Traveler Reviews

85% Recommend
4.0 of 5 stars 312 reviews
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By trip type
All (312)
[ Date ] [ Rating ]
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4 of 5 stars
mizlori 34 contributions
New York City, New York
Jun 16, 2009 | Trip type: Couples

I reserved online two weeks in advance and then checked the room prices a few days before we were scheduled to arrive. Rate had gone down $40 per night so I called and a very helpful lady adjusted the room rate. Location slightly on the east side is very good. Subway stop on the same block. Lots to do within... more

Management response from
OmniMgr, Manager

We value your feedback from your recent stay and thank you for taking the time to share it. We are glad to hear that you would stay with us again.

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5 of 5 stars
ilovechristmom 4 contributions
Oxford Alabama
Jun 12, 2009 | Trip type: Family

We were traveling together with 2 families for a total of 7 people. I emailed management before arrival to requests certain accomodations. Management responded with an email that everything possible would be done to accomodate us and this was true. The only requests not fufilled was no view, as we were on 7th floor but that was ok as we... more

Management response from
OmniMgr, Manager

How refreshing for us to hear your review of your stay at the Omni Berkshire. We do try so hard to make each person's stay with us a memorable experience and we are so fortunate to have associate's like William to make this a reality. We appreciate that you have taken the time to share your experience with others and...

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4 of 5 stars
Srikg 7 contributions
Mumbai
Jun 12, 2009 | Trip type: Business

Omni provides excellent ambience and access to the business district. The staff is very courteous more

Management response from
OmniMgr, Manager

We are glad to hear that our exclusive midtown location and ambiance suited your business needs. We hope you will choose us again in the future.

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5 of 5 stars
teena99 48 contributions
Wisconsin
Jun 10, 2009 | Trip type: Friends getaway

Arrived early but still had our room ready. the room was a good size for NYC and very clean. Our view was not the greatest, but I did not ask for a room with a view. The staff was so friendly and helpful. The maids could not do enough for us. We never had such prompt and excellent service. The... more

Management response from
OmniMgr, Manager

We appreciate all of the feedback we receive from TripAdvisor but especialy enjoy hearing from our guests that have fallen in love with our great hotel. Thank you for taking the time to share your experience on TripAdvisor and we hope that you will stay with us again in the future.

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4 of 5 stars
quietsteam 2 contributions
london
Jun 6, 2009 | Trip type: Family

We stayed for 5 nights over the Memorial weekend. Good sized room with 2 queen beds as we had requested. Definitely sign up for the free internet and coffee service plus free paper delivered when you request. Friendly staff from concierges to cleaners. Excellent location for shops and sights. Little bit noisy at night but you are in the centre... more

Management response from
OmniMgr, Manager

We are happy that you were able to spend your Memorial Day Weekend at the Omni Berkshire Place. It is always a pleasure for us to hear of the great experiences that our guests have with us. We hope you will return on your next New York City vacation!

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3 of 5 stars
PressuredUCLA 2 contributions
PressuredUCLA
Jun 1, 2009 | Trip type: Couples
1/1 found this review helpful

We are frequent travlers and I was excited that we got an Omni hotel on PriceLine. Ended up landing this one for a 5 night trip for $150 a night. So not bad. Check in was quick, the lobby was clean and straight forward and the location of the hotel cannot be beat. We upgraded to the superior room since... more

Management response from
OmniMgr, Manager

Thank you for taking the time to leave feedback from your recent stay at the Omni Berkshire Place. We are happy to report that although we don't triple sheet our beds, we do clean the comforter after each and every guest that stays with us. Please accept our apologies that this was not communicated to you during your stay and...

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5 of 5 stars
lori517 1 contribution
Chicago, IL
May 29, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I recently traveled to NYC to celebrate our one year anniversary. We booked through Priceline. A week or so before my husband called to ask if they would upgrade our room if others were available. When we arrived we found out we had been upgraded from a regular room to a junior suite on the 20th floor!... more

Management response from
OmniMgr, Manager

We are so happy that you were able to spend your anniversary at the Omni Berkshire Place. We are delighted that we were able to upgrade your room and that you found our associates to be so accommodating. Thank you for sharing your experience and we hope for the opportunity to welcome you back soon.

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5 of 5 stars
Honest24 2 contributions
North Carolina
May 27, 2009 | Trip type: Couples
1/1 found this review helpful

Hotel was clean and Staff,especially Yumi, took great care of us. We were able to check in early, and everyone was very friendly. 5 minute walk to Rockefeller, 15 to Broadway, and 20 to Times Square. Felt very safe in the neighborhood. Area was not as loud and busy as Times Square, which was a plus. We could walk to... more

Management response from
OmniMgr, Manager

We appreciate your positive comments from your recent stay at the Omni Berkshire. We are happy to hear that Yumi and our other staff members were attentive to your needs and that you found the city's attractions easily accessible from our great location. If you are back in New York City, we hope that you will once again choose to...

Good Stay
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4 of 5 stars
GTGuy314 3 contributions
Atlanta, Georgia
May 26, 2009 | Trip type: Couples

My fiance and I stayed at the Omni for the Memorial Day weekend. We found the hotel to be very accomidating and the servce was very friendly. We checked in late on Friday night and found the lady at the front desk to be very helpful. In general, I found the front desk personnel to be very helpful the entire... more

Management response from
OmniMgr, Manager

Thank you so much for your kind review of the Omni Berkshire Place. It is a delight for us to hear that our front desk was so helpful and accommodating and we hope for the opportunity to welcome you back in the not too distant future.

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4 of 5 stars
adamgator 234 contributions
Los Angeles, California
May 9, 2009 | Trip type: Business
1/1 found this review helpful

My wife & I stayed here this past April. She had a business meeting, I tagged along to see NYC. The Berkshire Omni is located a block from Rockefeller Place between Madison & 5th Ave. I cannot comment on parking as we arrived from JFK via taxi. Check in was easy. The rooms were small (standard for big-city hotels) but... more

Management response from
OmniMgr, Manager

We are happy to hear that you enjoyed your recent stay at the Omni Berkshire Place. Your review covers many of the reasons why we are a great hotel option in Midtown and we appreciate that you took the time to write the review. Whether you decide to return for business or fun it will be our pleasure to welcome...

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Omni Berkshire Place Also Known As

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022
New York City Hotels Omni Berkshire Place
4.0/5.0
312