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Omni Berkshire Place

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21 E 52nd St, at Madison Ave, New York City, NY 10019
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2,519 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
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1 review
2 of 5 stars Reviewed today NEW

The positive was the bed was really comfortable, but this was probably the worst 4 star hotel experience I had. With the exception of the restaurant manager and one of doormen the staff was generally unfriendly. At one point we lost electricity in our room and resorted to getting ready in the hallway. When the eng made it up he... More 

Was this review helpful? Yes
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Set up profile...pillow request and other requests not filled. Went on line to use your express checkin and room still was NOT ready upon 4:00PM arrival. Had to CHANGE rooms. New room was not properly serviced. Open water in mini bar, open bottle of vinegar in closet, toilet paper "stuck to peep hole", clock in bedroom not set. It was... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
5 of 5 stars Reviewed yesterday NEW

we would take the OMNI BERKSHIRE over any hotel in NEW YORK CITY / location - location - location / service, friendliness and attentiveness of staff / food / concierge / parking availability / price for what you received

Review collected in partnership with Omni Hotels & Resorts

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PIttsburgh
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family stayed here for getaway weekend in New York City. The location of the hotel is on 52nd street & Madison. It is about a 15 minute walk to Times Square and 20 minutes to central park. Close to 5th avenue shopping and 5 minutes to Rockefeller center, NBC Studios, and about 10-15 to Fox News Studios. The lobby... More 

Was this review helpful? Yes 1
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We booked a room in Omni Berkshire for 3 adults and 1 child / 8 y.o. - we took a Berkshire suite which Offers a king-size bed and a sofa bed. When we checked in it turned out we had only 1 set of bed linen for a king-size bed and no pillows and linen for a sofa bed. It... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When I travel to NYC I always have to adjust my thinking to what things costs. A cousin and his husband invited us to tag along while one was on a buying trip for a midwestern department store following men's fashion week. They had stayed at the Omni Berkshire many times because of its central location, 52nd and Madison. We... More 

Was this review helpful? Yes 1
Seattle, Washington
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed there last spring with my daughter and we were pleasantly surprised.. Really nice location for people interested in walking in the big apple. Clean room, great service, good value, the best concierge, great location and we even saw celebrities which made my daughter very happy.

Was this review helpful? Yes 1
Normal, Il
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel continues to be our favorite hotel in NYC, and one of our favorites in all our travels. Great staff from the doorman to the concierge. The staff remember us even though we come here about every three months. Great location also.

Was this review helpful? Yes 1
Chicago
Level Contributor
62 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was our first time to NYC, three kids in tow. We didn't know what to expect but this hotel exceeded our expectations! Staff was so attentive and friendly; great location! Kids were welcomed with little backpacks full of activities and when we came in that first night from dinner glass bottles of water, chocolate milk and cookies were sitting... More 

Was this review helpful? Yes 1
Virginia Beach
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We highly recommend this hotel for its location, quality, and size. We have been staying here many years. It is rated AAA 4-diamonds. Location is WONDERFUL for Mid-town business people and tourists --- walking distance to so much you want to see: Rock Center, MoMa, Lincoln Ctr, Carnegie Hall, the Met Museum, Fifth Ave, Central Park, the theatre district, and... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Central park(34)
  • Great location(15)
  • Select guest(13)
  • Very clean(13)
  • Times Square(7)
  • Very nice(5)
  • Premier rooms(4)
  • Room service(4)
  • Good size(3)
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The Hotel (39)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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