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Omni Berkshire Place

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21 E 52nd St, at Madison Ave, New York City, NY 10019
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1 room 1 guest
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Omni Berkshire Place
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2,570 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2570)
  • Mar-May only
    (638)
  • Jun-Aug only
    (823)
  • Sep-Nov only
    (552)
  • Dec-Feb only
    (557)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My daughter, her friend, and I had a great stay at the Omni Berkshire. The property is well-located--very close to MoMA, close to the subway, a 10-minute walk from Grand Central. The room was very well appointed and comfortable. The staff was friendly and helpful, giving us a great recommendation for brunch, for instance. But the most amazing part of... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thrilled you had a great stay and enjoyed all those attractions that are just walking distance from the hotel. We look forward to your return in the near future. Delfin Ortiz General Manager More 

New York City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Omni is my preffered hotel chain, very nice employees and you feel right at home! If you have any issues, they solve your problem right away! My 4th vacation in an Omni hotel (LA - NY), going to keep comming back from Belgium to the US, staying in the Omni. Thank you!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

The greatest compliment we receive is when a guest indicates we made them "feel at home". Thank you Frederic for your loyalty to Omni Hotels and your time with us here at the Omni Berkshire Place. We look forward to your return in the near future. Delfin Ortiz General Manager More 

Santa Rosa, California
Level Contributor
189 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Omni is a nice place to stay in a great location in mid town New York City. Good service and very helpful knowledgeable doormen. Rooms and bathrooms are nice enough as well. A good value, comfortable, clean and a pleasant stay while in New York. We are repeat customers.

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Your loyalty is valued and appreciate your kind words regarding service and staff. Look forward to welcome you back to the Omni Berkshire Place the next time your travels bring you to New York City. Delfin Ortiz General Manager More 

Merseyside uk
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel well located. it's round the corner from 53rd street subway which is the cheapest option to get about. It's location is good for all sightseeing even on foot. staff are all really friendly. beware the wifi. join their benefits club before you arrive otherwise they will charge you per night for using their wifi. try... More 

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thank you for taking the time to share your experience in such detail. As an hotelier "bed bugs" is a constant focus for all that work in our housekeeping department. A matter which we take very seriously. Upon your departure we contacted our pest control company who tested the room and gave an all clear. We have the document at... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel was well worth the price. Staff were all fantastic, doormen very helpful, location was perfect for our young family and room was spacious and clean. Enjoyed the experience and great service. We would stay here again.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thrilled you and the family enjoyed your visit. Thank you regarding your kind words regarding the team. We look forward to your return. Delfin Ortiz General Manager More 

Seekonk, Massachusetts
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the second time I have stayed at this hotel and I have been impressed both times. The staff are very helpful and courteous, the lobby is beautiful and we loved the room. Our room was spacious and clean. I was in NYC celebrating my birthday and I don't know how the hotel room knew but they sent up... More 

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Your loyalty is greatly appreciated. Happy belated birthday to you. Thank you for spending your special day with us. We look forward to being of service the next time your travels bring you to New York City. Delfin Ortiz General Manager More 

Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

It's a lovely hotel. Note that it's not near subway stations, so you'll have a several block walk to get to one. If you're there solely to shop, it's a great location by 5th Ave. Our only issue was when they placed bottles of water on our desk during turndown service. We were away at the time. No tags, no... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

My apologies Deborah for the miscommunication. The water was complimentary. Your minibar charge was a posting error. We do not charge for water we place in the room for turndown service. Also, the E train is right around the corner to take you to various locations. Other trains are just a few blocks away depending on your destination. All within... More 

Alberta
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for seven nights (Premier Room King Bed), celebrating our 25th anniversary. The hotel is centrally located near Rockefeller Center, 5th Avenue, Central Park, Times Square, and plenty of subway stations. The thing that impressed me the most is the service and quality of this hotel. We became Omni Select Guest members and booked our room directly online.... More 

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thank you for celebrating your 25th here at the Omni Berkshire Place. I am humbled by all your kind words regarding hotel and service. We are all proud of Kevin and the work he does as Concierge; I will personally recognize him regarding your experience. Look forward to your return in the near future. Delfin Ortiz General Manager More 

Detroit, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was a very good experience. Would stay at the Omni Berkshire again - as we have done in the past. The staff offered excellent service and the environment was welcoming. Would recommend this hotel to others. May be a little pricey but that's New York!!!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

I am proud of the staff members here at the Omni Berkshire Place. They focus on providing memorable experiences. Thank you for the recommendation. Look forward to your return. Delfin Ortiz General Manager More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

The room was big and clean, service is good and the location is great Recommended as i tried other hotels that had much smaller rooms! Got to choose what to drink each morning from coffee to juice and the time to be delivered with news paper Good refreshments and friendly staff!

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

It appears you are a member of our loyalty program. Great perks. Thrilled you had the opportunity to enjoy hotel and its services. Look forward to your return. Delfin Ortiz General Manager More 

Hotel Review Summarization

What travelers say

  • Central park(34)
  • Great location(15)
  • Select guest(13)
  • Very clean(13)
  • Times Square(7)
  • Very nice(5)
  • Premier rooms(4)
  • Room service(4)
  • Good size(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (39)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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