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Omni Berkshire Place

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21 E 52nd St, at Madison Ave, New York City, NY 10019
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Omni Berkshire Place
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2,833 Reviews from our TripAdvisor Community

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Traverse City, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location was a particular bonus. Friendliness and pleasantness of the entire staff made our stay enjoyable. Fireside Restaurant was a treat with competent and friendly staff. This was our second stay at an Omni. We tried New Orleans and enjoyed it very much. So decided to try Omni on our New York trip. Glad we did.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Herman T
Port McNeill, Canada
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was expensive but the rooms were clean and nicely appointed. Beds were small, but bathroom was nice. The front desk staff were very helpful and so were the housekeeping staff. I didn't love the restaurant staff, they seemed confused about exactly what their jobs included.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank canadianfamily46
Joshua Tree, California
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Omni Berkshire Place for 10 nights late August and early September 2015. We had an inside facing room next to the elevator which was peaceful and quiet (except for the fire alarm that went off the first night at 6:30 AM where we had to have a maintenance man come to remove it as more problems... More 

Helpful?
Thank TropiCAL2003
David C, General Manager at Omni Berkshire Place, responded to this review

We are so happy to read that you enjoyed your "home base!" Our select guest rewards program truly does add a touch to your stay, as you make mention, with the free internet and complimentary morning beverages! We also agree that our location in Midtown is impossible to beat! We hope that we will have the chance to host you... More 

Southern Pines, North Carolina
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is our favorite NYC hotel. Customer service is consistently great and the hotel is contemporary and classy. We were treated to chocolate covered strawberries and a nice bottle of sparkling wine when we stayed here during our anniversary getaway. Rooms are beautifully appointed and large, by any standard. It's just a great hotel. The Fireside bar and restaurant are... More 

Helpful?
Thank Susan G
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for a review that is on point and complimentary. We work hard to have a positive impact on all of our guests. Reading a review such as yours makes all of us at the hotel want to push us just a little more! A very kind regards David Chase More 

NY, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Bad television service; it kept shutting off every 5 minutes. Charged for mini bar use when I didn't use anything; I brought my own water from outside the hotel. Charged for $107.00 for breakfast when I had free breakfast tickets; they reimbursed me.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jean C
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you for taking the time to share with us your feedback from your recent stay. We apologize that you had issues with your television reception. We acknowledge that we had challenges one evening with reception, but can confirm that we resolved it quickly! I am happy to read that we reimbursed your breakfast after your providing us with the... More 

Virginia Beach
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We are Omni Select Guest Black Level and went to NYC for our 25th Wedding Anniversary. We had a really good rate since rates tend to be low in Jan and Feb (great time to go to NYC --- no lines, Restaurant Week, etc.). Keep in mind with these good rates that the hotel is rated AAA 4-diamond (a high... More 

Helpful?
Thank lisavirginiabeach
David C, General Manager at Omni Berkshire Place, responded to this review

What a beautifully written review; we can not thank you enough for taking the time to share with everyone how special your last stay was with us. We are very pleased to see that we were able to make your last stay with us all the more special! Especially as a Black Level member it is all the more important... More 

Dallas, Texas
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I like the omni family of hotels so I was delighted when my husband surprised me with a 4 day trip to New York and we would be staying with the Omni Berkshire. The location was great, close to everything in a great area mid-town. The rooms are clean the hotel itself is just what I would expect from the... More 

Helpful?
Thank Tracey W
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are due to arrive JFK 15/2 staying at the Omni - first time visitors to NYC, all excited and read positive reviews on OMni where we are booked until 19/2. Any advice please on travel from JFK (land 1620hrs) to Omni - not wishing to pay than we have to - at Taxi / subway does the hotel offer... More 

Helpful?
Thank Reus R
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you so much for booking your upcoming stay with us at the Omni Berkshire Place. It will be our pleasure to make sure all of your needs are more than met! We do not have a hotel shuttle, but can certainly assist in coordinating transportation. The least expensive option to travel from the airport to Grand Central is by... More 

Charlotte, North Carolina
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a girls weekend in NYC. Central location was great. Walking distance to Times Square/Broadway, Central Park, Top of the Rock, etc. Short uber/cab/subway ride to 9/11 museum. Decent and uncrowded fitness center. No hot water on Sunday morning was a bummer and when I wanted to take a cab back to LGA I felt pressured to take... More 

Helpful?
Thank Sara P
David C, Manager at Omni Berkshire Place, responded to this review

Thank you for the review. We are pleased to see that it looks like your girls weekend was a success! Of course we apologies for the lack of hot water on Sunday morning! Rest assured that this is an extremely rare occurrence and has fully rectified. If ever you return to New York City for a girls weekend pleas feel... More 

san francisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are nice for Manhattan (but it's Manhattan, so they are smaller than the rest of the country). The service personnel are smart and knowledgable. room is a bit spartan, but I like that; i want surface areas clear for my stuff.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank John Anthony M
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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