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Omni Berkshire Place

Certificate of Excellence
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21 E 52nd St, at Madison Ave, New York City, NY 10019
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Omni Berkshire Place
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Omni Berkshire Place
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2,405 reviews from our community

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    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wheathampstead,
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed today NEW

We were very impressed by the friendliness of all the staff, our room was generously proportioned ( with proper size pieces of soap!) Hotel very central close to restaurants, near to Central Park and Metropolitan Museum. If we visit N.Y. again would not hesitate to stay at the Omni.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

When traveling to New York City, I always opt to stay at the Omni Berkshire Place on East 52nd Street. It is a lovely, comfortable and relaxing hotel with very friendly and accommodating staff. All were very attentive and eager to make our stay enjoyable. We had a Deluxe King room, which felt spacious, quiet and was well-equipped with needed... More 

Was this review helpful? Yes 1
Jupiter, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the closest one to the office I visit in NYC. I'm always thrilled when I find a deal on it (<$350) It's a very upscale hotel and typically is in the $500 range. Great hair products, quiet location and great bar/restaurant onsite.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Lake Zurich, Illinois
Contributor
16 reviews 16 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at Omni Berkshire for a ladies long weekend in May and 1st time visit to NYC. Location was convenient to many sights and theatre. We walked to Rockefeller center, Central Park, Grand Central Station, and Broadway. Even with 3 ladies in one room, we had plenty of space and loved having 3 separate closet areas. We could not find... More 

Was this review helpful? Yes 2
Denver, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great location. Wonderful staff. Very nice rooms. Quiet. Nice bar to people watch and have a cocktail. Breakfast a little pricey and not a great value and no coffee in the room, but other than that, a wonderful experience.

Review collected in partnership with Omni Hotels & Resorts

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Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Omni Berkshire Place has established itself as one of my favorite places to stay in NYC. The staff is beyond fantastic (from the doorman to the concierge) - by far, they have been the most gracious place we have stayed (a person in our party is in a wheelchair) in New York. They were more than accommodating, and able... More 

Was this review helpful? Yes 2
London
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well located hotel on Madison Ave. Good food, terrace, gym and staff. We enjoyed location as it's handy for park and shops. Was there for business and found staff were brilliant helping ensure we had everything we needed.

Was this review helpful? Yes 1
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thrilled the hotel worked for you business and leisure. Close to all you need to be successful in New York City. Many have commented how convenient it is to Central Park. No better avenues to have than Madison and 5th Avenue to do all you’re shopping. Thank you for staying with us and look forward to your return in the... More 

Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this is the best hotel for the money in the east side of new york ! great location for museums, central park, broadway and close to subway ! friendly staff and nice rooms. become a member and the extra's are great !

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Delfin O, General Manager at Omni Berkshire Place, responded to this review

I am humbled by your kind words "great location and friendly hotel". I am proud of the team here at the Omni Berkshire Place. Delfin Ortiz General Manager More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had a wonderful stay of 4 days at Berkshire Place. Excellent service, professional staff and extremely nice accommodation. We were in the suite category. We arrived before the normal check-in time and the room was not ready. We received a text within a half hour that it was available (still before normal check-in). After checking in... More 

Was this review helpful? Yes 2
Delfin O, General Manager at Omni Berkshire Place, responded to this review

Thank you for the "Great Place" rating. I am very proud of the team here at the Omni Berkshire Place. They go out of there way to create memorable experiences. Look forward to being of service the next time your travels bring you to New York City. Delfin Ortiz General Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I frequently stay at the Omni Berkshire for business. Did so on a recent personal trip. Was disappointed in room cleanliness on this trip. Usually rooms are clean enough but this one had a terrible smell. They should not have given out the room. Hopefully, they will rectify prior to next guest residing there. Overall service is good and location... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Delfin O, General Manager at Omni Berkshire Place, responded to this review

I sincerely apologize for the situation you experienced. I have shared your comments with my Director of Housekeeping to investigate and resolve this concern. We can do so much better and we will. Look forward to being of service the next time your travels bring you to the Omni Berkshire Place. Delfin Ortiz General Manager More 

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