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Omni Berkshire Place

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21 E 52nd St, at Madison Ave, New York City, NY 10019
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2,485 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Matthews, North Carolina
Level Contributor
103 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The property and room itself are five-star caliber; don't let the 3-star overall rating lead you astray. The bathroom was impeccably organized and the bed was very comfortable. However, I did not personally experience the great service many others mention. The front desk staff that checked me in was indifferent at best; the bell staff did not offer to hail... More 

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Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been staying at the Omni Berkshire for over 20 years. I can't imagine staying anywhere else when I go to NY. It's an exceptional hotel with exceptional people. From the moment you arrive until you check-out you are made to feel like it's your second home, but better. I judge every other hotel by this hotel.

Review collected in partnership with Omni Hotels & Resorts

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kenosha,wisconsin
5 of 5 stars Reviewed 2 days ago NEW

Not only is the Omni Berkshire located in a wonderful part of Manhattan, it provides guests with a first class feel from the minute you meet the doormen to the time you request a ride to the airport for departure. The hotel is clean, quiet, and friendly...the staff superb in all ways and knowledgable of the area they serve. The... More 

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Montgomery, United States
5 of 5 stars Reviewed 2 days ago NEW

We love staying at the Omni Berkshire. It gives wonderful service, friendly staff and very knowledgeable with directions and other assistance. We love the fact that the Omni is so conveniently located to 5th Avenue and within walking distance to so many of the restaurants and the theaters. In just a short block off the main street, its very peaceful... More 

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Michigan
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for a little get-a-way. I would definitely stay here again, just not with my kids since they would want a pool, but it really was the perfect location for us. We were able to walk to many great locations, plus the subway is just around the corner. The front desk and bellmen were not... More 

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Oakland, Maryland
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We really enjoyed this hotel. Very spacious and nicely decorated. Good location, close to Times Square and 5th Avenue. The hotel employees were very friendly and helpful. The view from our room was also very nice.

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Scotia, New York
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were pleased with the location of this clean, upscale midtown hotel. It was within walking distance of Grand Central if you pack light. Just up the block is 5th with the iconic St. Patrick's cathedral, its shopping mecca, Rockefeller Plaza and lower food court, and close by Radio City Music Hall. We had concert tickets there, and we had... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Comfortable beds. Rooms a little bigger than you typically find in NYC and are always quiet. Around the corner from the Rock and MOMA. I love that it is close to so many things but out of the fray of Times Square. A super friendly and helpful front desk/bell/valet staff. We were allowed to check in early no problem. We... More 

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NYC
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon checking in, the front desk agent forgot to give me the select guest amenity ( complementary morning beverage ) so I had to ask for it. Also I had to call more than 4 times to get an evening turn-down service which was quite the hassle. They also didn't send my "local amenity ( usually a fruit plate )"... More 

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Marina del Rey, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I love to stay at this hotel when I'm in New York. I feel like I'm at home. The hotel is elegant and the service is excellent. The location at the corner at 52nd and Madison is perfect for what I need to do when I'm in town. I like the size of the hotel - it's not too big... More 

Review collected in partnership with Omni Hotels & Resorts

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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