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Four Seasons Hotel New York

5.0 of 5 57 East 57th Street, New York City, NY 10022
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#124 of 453 Hotels in New York City
676 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Four Seasons Hotel New York
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Four Seasons Hotel New York
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676 reviews from our community

Traveler rating
    438
    137
    53
    30
    18
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145
227
40
155
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Top Contributor
60 reviews 60 reviews
51 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Summary: I won't be back Pluses: location, ambience, bar, big rooms for NYC Negatives:service is poor, slow, bumbling; rooms are very dated and lots need fixing; very impersonal service Not at Four Seasons standard at all. I would go elsewhere. no

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed here with a friend who works for Four Seasons. Otherwise, this hotel would have been way out of my price range. We had a great stay at this hotel. The concierge staff was so helpful and all of their recommendations turned out to be wonderful additions to our trip. This hotel is close to so much! We... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not what I expected from an upscale "luxury" hotel. Room is large but needs updating; old TV with burnt out picture. Staff totally unresponsive: had to ask for an extension cord 4 times on 4 separate occasions only to be woken at 2am with delivery of same. Honestly... for that kind of $$!!

Was this review helpful? Yes 3
Cambridge, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff and service were exceptional. Of particular note was Concierge Randy and Ashley on the Front Desk. Our only criticism would be that there should be complimentary water placed on the nightstand with turn down service.

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Hong Kong Region, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i travel considerably. i stay at many top hotels world wide. i have stayed at various four seasons properties worldwide. i have never been disappointed. this is my first disappointment with a four seasons hotel. i choose four seasons expecting the luxury and comfort i am used to. the room was on the lowest floor - 5th floor room 508.... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay here, breakfast service not as efficient as you would expect. But over all , it was good. Was extremely cold weather when there and they have a lovely open fire to sit and have a meal or drinks. Would recommend it and would stay again, next time we are in New York.

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't like New York. This hotel is fantastic. When I get there, Jorge greets me warmly and asks "where are Betty and Barney?" (our Corgis who visit only at Christmas). They take the car, the bags and I head to reception. There, I'm welcomed back and given a room key. I open the door, check out the view and... More

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there for a week in August. The service was amazing, the rooms beautiful and spacious. We had an adjoining room off the extended family, and the staff went out of their way to help with everything we desired. Wow!

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Two night stay in what I am sure is one of the very best hotels in New York. Everything was perfect - I couldn't have asked for more. Amazing views of teh city and central park. From check in to check out the staff were brilliant. Stunning design and art. Free massage on offer in the lobby. Amazing.

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Breakfast seating area too small to accommodate busy times but when seated the food generally was good. The concierge desk were always very helpful. Some of the suites need to have a refurbishment and not giving bottled water as standard is poor.

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Additional Information about Four Seasons Hotel New York

Address: 57 East 57th Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel New York 5*
Number of rooms: 372
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Also Known As:
4 Seasons Hotel New York
Four Seasons New York City
New York City Four Seasons

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