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All 447 New York City hotels

Four Seasons Hotel New York

5.0 of 5 Hotel   |   57 East 57th Street, New York City, NY 10022 (Manhattan)
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Ranked #107 of 447 hotels in New York City
Certificate of Excellence 2013
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588 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Tokyo, Japan
1 review
2 of 5 stars Reviewed 3 days ago NEW

Prime location, internationally renowned and supposedly high-class hotel name, as confirmed by the asking room rates. Yet, and despite having tried to prevent any (bad) surprise for all the guests we were bringing in (20 VVIPs) through numerous discussions, service was totally below standard and expectations, at almost all levels….

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a good standard hotel but with a very good location. It is overpriced, but very clean and the staff was friendly. The registration desk was inept at doing correct billing, but were very polite and did their best, which finally rectified the situation. The view from the hotel could have been very nice, but there was construction going... More

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Amazing location - we were on the 50th floor with beautiful view over Central Park. Service generally was outstanding, particularly the Concierge and house staff. They were brilliant and couldn't do enough to help. They organised hard to get plays and restaurants for us without any fuss. Great advice on where to go etc. Very, very good and if you... More

Was this review helpful? Yes 1
Axvall, Sweden
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights at the four seasons New York. We've been here before, and really like the Four Season. Last time we where blown away, especially bye the staff and the service. It really was something out of the ordinary. This time we didn't get that wow effect. We still enjoyed our stay but there where several small things... More

Was this review helpful? Yes 1
New York
Senior Contributor
27 reviews 27 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

As soon as we stepped out of the car, we were very pleased & felt welcome. I think it's important to note that we did not pull up in a fancy or even new model car. When we got to the front desk, the woman (I'm sorry I don't remember her name) couldn't have been more lovely to deal with... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a great stay. The staff are very friendly and helpful. The rooms are great and it's in a fantastic location. Very central and it's easy to walk to many places. The breakfast is far too expensive and not really worth the money. We chose a "city view". But only got a view of two buildings on either side.... More

Was this review helpful? Yes 1
Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is for the rich and famous. If they dont mind being in the obvious choice, large hotel. MIchael jackson used to stay here but came through the service entrance. Its pure luxury and up to their very high standard. Of course its not the cheapest FS in the world but the location is amazing so you reap the... More

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FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review

Dear jean b, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Tiffani Cailor More

Ivybridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I decided to take my girlfriend into the city and chose the FS based on recommendations. This is the worst 5 star hotel I have stayed. The spa is split between male/female so you can't sit in the jacuzzi with your girlfriend, cue 30 minutes wasted getting changed and going down there. We headed out for dinner at around 10pm... More

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FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review

Dear Michael M, Thank you for your candid feedback. I am very sorry to hear that your experience with us did not meet your expectations. The information you have shared will be relayed to our management staff. We will follow up with our Front Office team regarding your request to hold your key. Please email us with a phone number... More

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spend over one month a year in Four Seasons Hotels all over the world. My favourite for many years was the George S in Paris. I have to say though my recent stay at FS NYC has now changed my perspective. The level of personal service is off the hook. The "yes" attitude is incredible. It felt like I... More

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FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review

Greetings Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff especially as someone who spends one month a year in Four Seasons Hotels. We will be sure to let Regina in Purchasing know that she made an impact during your stay. We hope to welcome you back to the hotel soon! Sincerely, Tiffani... More

Mineola, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip and found this hotel to be the gold standard of NYC. Excellent Service, Great sized rooms, and beyond clean from the bed to the bathroom. Will only stay here for now on when staying in NYC except when standards rooms are not available since the price of the suites are a little to much... More

Was this review helpful? Yes
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review

Hi SJLAW_13, Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit New York City. We look forward to welcoming you back soon! Best Regards, Tiffani Cailor More

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Additional Information about Four Seasons Hotel New York

Also Known As:
4 Seasons Hotel New York
Four Seasons New York City
Four Seasons Hotel
Four Seasons New York
New York City Four Seasons
Address: 57 East 57th Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Luxury Hotel in New York City
#77 Business Hotel in New York City
#93 Romantic Hotel in New York City
#112 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel New York 5*
Reservation Options:
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