We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

W New York

4.0 of 5
541 Lexington Avenue, Between 49th St and 50th St, New York City, NY 10022
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
W New York
Ranked #262 of 435 hotels in New York City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Hotels.com
and 12 more sites!
Traveler Reviews
Room Prices
Write a Review

2,235 reviews from our community

Traveler rating
    638
    657
    412
    275
    253
See reviews for
Families
189
 
Couples
765
 
Solo
259
 
Business
575
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Oakville, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 9, 2013

stayed here for a romantic night, loved the chic decor and the cleanliness of the rooms. was impressed by the customer service provided at the front desk, also the ambience and overall environment of the hotel was definitely one of their strong attributes.

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review
May 14, 2013

Thank you for your feedback. We are happy that you enjoyed your recent W experience, and we thank you for choosing W New York for such a special night. It is also great to see that you enjoyed our wonderful service, and styling of your guestroom. Please feel free to reach out to us at GMAnna.MacDiarmid@whotels.com when you plan on... More

Northeast Ohio
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

Great location, impecable service, clean and comfortable. Yes the rooms are small, but the main floor provides plenty of places to lounge. Nice bar too. What more could you ask for? Loved it! Special shout to Edna, who made our stay twice as nice!

Was this review helpful? Yes
See 2 more reviews by Brenda H for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 14, 2013

Thank you for your post on TripAdvisor! We are thrilled that enjoyed our convenient location, WOW service, and Oasis Living Room Bar. I have already shared your kind message with Edna and the rest of the W New York team! Please feel free to contact us at GMAnna.MacDiarmid@whotels.com when you plan to return, and we hope to see you again... More

Des Moines, Iowa
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

Nice hotel centrally located but a few inconveniences made our stay less than perfect. Let's start with the coffee maker. Now days a standard in just about any hotel room, it was absent from ours. We like our coffee first thing in the morning other wise we will be grouchy. The bathroom was small and not enough space to accommodate... More

Was this review helpful? Yes
See 3 more reviews by 482850 for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 14, 2013

Thank you for your review. Please accept our apologies for inconveniences experienced and any disappointment with the size of your room. For future reference, W does offer complimentary coffeemakers to all of our guests upon request, and we sincerely regret that you were not informed of this. I will certainly be sharing this feedback with our team, and do not... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

I flew to New York for a week for business meetings and i had a very pleasant stay. The hotel is not very luxurious but very clean and the service is always great, the front desk is always happy to help, The other plus about the front desk is that they have people that speak many languages and could perfectly... More

Was this review helpful? Yes
See 2 more reviews by gabriel c for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 14, 2013

Thank you for your review. We are thrilled that enjoyed our signature WOW service, cleanliness, and Oasis Living Room Bar! W New York also prides itself in our multilingual talent whoare more than happy to accommodate any guest request. Please feel free to e-mail us at GMAnna.MacDiarmid@whotels.com when planning to return, and we can’t wait to see you soon! Thank... More

London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2013

If you take away the impeccable W Hotel service ethos of the team (front desk, concierge, bar staff and room service crews) what you're left with is a pretty standard, 4-star NYC hotel. My 'spectacular' room was much smaller than at other W hotels I've stayed in, the styling of the room was functional and not as design-centric as the... More

Was this review helpful? Yes
See 2 more reviews by ShaunofSingapore for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

Thank you for choosing the W New York and thank you for taking the time to post a review. Please accept our sincere apologies for the inconveniences you encountered during your recent W New York experience. We cannot even begin to explain how disappointed we were to read your review detailing the dissatisfaction you experienced. Please feel free to e-mail... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed May 8, 2013

The W Midtown exceeded all expectations! The hotel is beautiful and centrally located in Midtown in a beautiful and VERY safe area of the city. Midtown allows travelers easy access to Uptown or Downtown and is close to most major tourist destinations in the city. The Hotel is modern and the entire staff I encountered was friendly and customer oriented.... More

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

Thank you for sharing such kind words! We are thrilled that you enjoyed your most recent W experience and that our Concierge team was able to provide you with such great options. We love when our guests visit Whiskey Blue, and use our wonderful Bliss amenities! Rest assured, I have shared your message with the entire team and please contact... More

Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

I love this hotel...! After a long flight form the UK, usual entry delays into the US and long wait for a taxi I just wanted to crash so upon arriving at the W Hotel, 541 Lexington Ave. I was delighted to walk right up to the empty check-in desk and receive a very friendly service and those very welcoming... More

Was this review helpful? Yes 1
See 4 more reviews by Djdegiorgio for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

WOW! What a pleasure it was to read such wonderful comments regarding your most recent W New York experience! We love when our guests return, and it is great to see that we improved upon your previous experience. I am sharing your gracious words with the entire W team, and we hope to welcome you back soon! Thank you again... More

new york
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 7, 2013

nothing special for a four star Hotel,the smallet room i ever stay,the services very poor you lucky if sombody resolve you a problem,dont spend your money in this hotel i am very disappoing.there is alot of better option,if i have to say something good about this Hotel is the location and that all

Was this review helpful? Yes 1
See 2 more reviews by rofila for New York City
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

Thanks for sharing on Trip Advisor. My sincerest apologies for the inconveniences you experienced as this is certainly not typical of our hotel. Guest satisfaction is very important to us and I will be following up with my team immediately. Thank you for bringing this to my attention as we are always looking to improve upon our guests’ experiences. –... More

Travelers are raving about these New York City hotels

Casablanca Hotel Times Square
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Distrikt Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1503474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Pod 51
4 of 5 stars
Show Prices ABS:HotelCheckRates-d93358?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Chelsea Pines Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d122020?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The French Quarters Guest Apartments
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1415127?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Everything was amazing about our stay from the moment we walked in to the W Hotel. The rooms, bar in the hotel, service (from the front desk to the management), EVEN the products in the rooms (Bliss Spa Products which I went to the Spa to purchase later on!), were all spectacular. We experienced a tiny bump in the road... More

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

Thank you for your review! We were delighted to read your wonderful feedback, and we are thrilled that you enjoyed our W service, Oasis Living Room Bar, and Bliss amenities. It’s also great to see that we were able to turn that little bump in the road around and truly WOW you. I have shared this great feedback with the... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

I arrived at the W on Lex after midnight after a flight. My reservations were mistakenly made for the following night and the hotel desk receptionist said they were completely sold out. I asked him to check with the Manager and he took care of the issue and provided me a room. I travel frequently and stay at W hotels... More

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review
May 13, 2013

Thank you for sharing with our online community! We are certainly glad that we were able to accommodate you and resolve your concerns in an efficient and timely manner in true W style! Please feel free to e-mail us at GMAnna.MacDiarmid@whotels.com when you plan on returning. Thank you again for your kind words, and we can’t wait to welcome you... More

 
 
W New York
Enter dates 1 night 2 nights
 
Chelsea Pines Inn
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 1,015 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Casablanca Hotel Times Square
Casablanca Hotel Times Square 4.5 of 5 stars 2,592 reviews
Family-friendly
Distrikt Hotel
Distrikt Hotel 4.5 of 5 stars 2,190 reviews
Romantic
Langham Place, Fifth Avenue
Langham Place, Fifth Avenue 4.5 of 5 stars 620 reviews
Good for business
Library Hotel
Library Hotel 4.5 of 5 stars 1,875 reviews
Show Prices ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1503474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1776857?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224221?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
W New York - Times Square 4.0 of 5 stars 1,900 reviews W New York - Downtown 4.0 of 5 stars 401 reviews W New York - Union Square 4.0 of 5 stars 646 reviews The Westin New York at Times Squ... 4.0 of 5 stars 3,217 reviews
Show Prices ABS:HotelCheckRates-d235238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1462005?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d220243?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d249712?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 435 hotels in New York City, ranked by popularity

Been to W New York? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Great location(85)
  • Very nice(68)
  • Bliss spa(50)
  • Times Square(49)
  • Room service(47)
  • Grand Central(38)
  • Rooms are small(27)
  • CUSTOMER SERVICE(22)
  • Very comfortable(19)
  • Staff member(19)

Additional Information about W New York

Address: 541 Lexington Avenue, Between 49th St and 50th St, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#74 Romantic Hotels in New York City
#130 Luxury Hotels in New York City
#241 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
W New York Hotel is renovated with completely new rooms and suites. Located in the heart of midtown, offers travelers a perfect refuge - unwind at the Bliss Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Starwood, Expedia, Priceline, Cheap Tickets, Amex, Olotels, EasyToBook, Otel, Agoda, Venere, Tingo and HotelsClick so you can book your W New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel New York
w New York Hotel
w Hotel Lexington

Owners: What's your side of the story?

If you own or manage W New York, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
W New York
Enter dates & see best prices* (from Booking.com, Travelocity, Hotels.com, and 12 more)
Enter dates 1 night 2 nights
Show Prices