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W New York

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541 Lexington Avenue, Between 49th St and 50th St, New York City, NY 10022
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W New York
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3,051 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
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Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

I consider myself a self-proclaimed "weekend manhattenite:-)", and as such, have stayed at a variety of properties in the city over the many years. As a prior "Diamond " Hyatt member and current Starwood " PLATINUM " guest, I had the good fortune of staying at nice hotels. Let me say, WITHOUT HESITATION, the W NEW YORK, on Lexington is... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

I'm an NYC local, but work in finance and am always looking for a place to take clients mid-week for drinks. Once I came across Whiskey Blue and the W New York, my search was over. Well that's not completely true, once I met Sasha and Tara, my search was over. They always take great care of my group, making... More 

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Arlington, Virginia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were visiting NYC over the holiday weekend and wanted a central location so we could visit friends in the park and also have easy access to Broadway. The W is at a great central location slightly off the busy shopping streets. The staff is very friendly and the gym is excellent. The rooms are small (for non-NYC) but clean... More 

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GMAnnaM, General Manager at W New York, responded to this review

Hello JoshW, Thank you so much for choosing W New York for your weekend getaway and posting about your visit! I appreciate your kind recommendation. It sounds like you had the opportunity to take advantage of our hotel facilities and our convenient location – I am glad to hear it! Please think of us again when you are planning another... More 

Miami Beach, Florida
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have been staying at W New York for years for business and pleasure. The property is perfectly located, fun, edgy, and full of exceptional employees who make each guest feel like W New York is their "home away from home." One employee in particular is named Cindy Alvarez, who should be named Director of First Impressions! She's one act... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello 111-Globetrotter, Thank you for making W New York your “home away from home” and sharing your feedback! We are always happy to have you, and I am delighted that you have enjoyed your visits. I truly appreciate your kind comments for Cindy! We will definitely put her in the spotlight and share your comments with our entire team! When... More 

St. Albans, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having now travelled to NY a number of times for work, I've stayed in a number of hotels. This one is where I will look to stay again though there a few things that I would like to improve: 1) cost of the bar - 9 bucks for a Corona... bit steep + stale chips/crisps 2) check in and out... More 

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GMAnnaM, General Manager at W New York, responded to this review

Hello Yorkshiresykes, Thank you for taking the time to provide such detailed feedback on your recent experience with us. We are always looking for ways to improve the guest experience, and your comments are very much appreciative. I am glad to hear that you enjoyed FIT and our Oasis Lounge! Hope you had the chance to indulge in some delicious... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stay at the W every week for work. I can't say enough wonderful things about the staff - most especially Cindy. She welcomes me with her warm smile every week and ensures I have the best possible experience. This hotel is a must for both business and vacation travel. Ask for Cindy!

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello EACA_1960, Thanks so much for taking the time to post. We are honored that you chose us to be your “home away from home,” and I am so happy to hear that you have enjoyed your stays. Thanks as well for your great comments for Cindy! Our team works very hard to create memorable experiences for our guests, and... More 

Oslo, Norway
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for three nights and got The cozyroom that was perfect for a couple! A bit noisy aircondition but a good bed. The Bliss products In The bathroom is a good quality brand made it Even better. The staff was tremendous and we got some good restaurantrecomandations.

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello Bente114, Thank you so much for choosing us for your recent trip to New York and posting about your visit. I am so happy to hear that you were comfortable in your guestroom and that you enjoyed your interactions with our talent. I am sorry, however, for your guestroom’s noisy air conditioner and any inconveniences this may have caused.... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My sister-in-law and I planned a weekend shopping trip to new york and booked the W through Priceline. (BTW, I'll never do that again). I was hoping I could call the hotel and have a room with 2 Queen beds since my sis is prego - but the rude woman on the phone was like, sure, for an extra $100... More 

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GMAnnaM, General Manager at W New York, responded to this review

Hello MTL74, Thank you for sharing your feedback with us. We have a limited number of rooms with two beds at our hotel, and I am very sorry that we were not able to provide you with this room type during your visit. I apologize if you were not able to rest comfortably during your stay. As we have many... More 

Coventry, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely modern hotel, the rooms are quite small but very modern and clean. The staff are very friendly. The location is fantastic it's quite central and easy to walk to many locations. Near the shopping streets and grand central station is less than 5 minute walk away.

Was this review helpful? Yes 2
GMAnnaM, General Manager at W New York, responded to this review

Hello Caz514, Thank you so much for taking the time to post. I am glad to hear you enjoyed your visit and your interactions with our talent. They are the best asset of our hotel, and we are lucky to have them! It sounds like you were able to take advantage of our great location in the heart of Midtown!... More 

yorkshire
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

we were booked to stay at the W Times Square and without our knowledge it was changed to W New York lexington avenue so we were tired from our journey and not happy as we were not notified. we walked to times square and looked at the W the hotel is amazing but the location was so rowdy and noisy.... More 

Was this review helpful? Yes 2
GMAnnaM, General Manager at W New York, responded to this review

Hello Matildalu, WOW! Thank you so much for taking the time to share your great feedback with us. I apologize for the confusion with your reservation, but I am so happy that you gave W New York the opportunity to welcome you! It’s always a pleasure to hear about our guest’s great experiences. I truly appreciate your kind words for... More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Great location(12)
  • Bliss spa(9)
  • Room service(6)
  • Times Square(5)
  • Small room(4)
  • Rooms are small(4)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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