We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

W New York

GreenLeadersBronze level
Hotel website
Hotel deals
541 Lexington Avenue, Between 49th St and 50th St, New York City, NY 10022
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
W New York
Professional photos View all
Browse nearby
W New York
Write a Review

3,030 reviews from our community

Traveler rating
    832
    936
    619
    351
    292
See reviews for
291
1,065
307
820
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (499)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3030)
  • Mar-May only
    (701)
  • Jun-Aug only
    (791)
  • Sep-Nov only
    (751)
  • Dec-Feb only
    (787)
All months
Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Sadly my wife had her wallet stolen from this hotel last week while we were staying. We cancelled all our cards straight away. The wallet was later handed back into the front desk only all our travel money had been removed from inside once we came to collect it. The hotel and security staff in no way helped us and... More 

Was this review helpful? Yes
Baltimore, Maryland
Top Contributor
214 reviews 214 reviews
44 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed just one night and were happy with our choice. We chose a "comfy queen" and even though small it was okay for our needs. It was clean, the bed was comfortable and I liked the pillows too. The front desk and concierge were polite and helpful. There is a subway stop just a block away by the G.E.... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent 4 nights at the Hotel (booked through Priceline Express Deals) and were very pleased with our entire stay!! Room was small (but larger than "The Mansfield Hotel" room we had on our previous/most recent trip to NYC) and the one Queen Bed was very comfortable. Linens and bath/shower (Bliss Spa) products were very nice as... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello Travel80, Thank you for staying with us and sharing your review! It’s always nice to hear about our guests’ great experiences. I am so happy that you were comfortable in your room and that you enjoyed the W Bed and Bliss amenities. I appreciate your kind words about my team as well. I will be sure to share your... More 

Kennebunk, Maine
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice location - close to everything. Small room and loud air conditioning unit, but okay. Interesting bar. Make sure to go to the Aerosoles store for shoes - very good and right down the street. Lots of good places for a quick breakfast close by.

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello Elizabeth, Thank you for your feedback. I’m glad that you took advantage of our convenient location in Midtown Manhattan! My sincerest apologies, however, for the challenges you encountered with your air conditioning unit. I am very sorry that you could not rest comfortably. I’ll be sharing your feedback with our Director of Engineering so he can look into your... More 

Modesto, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We experienced Exceptional Service from the moment we arrived. I wish I would have wrote down names. The front desk gentleman, housekeeping, night security and the staff that stands out front making sure you are set on transportation/directions. All of them... Exceptional! The room was small and overlooked an empty lot with concrete debris (not bad considering all the construction... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello iamlisaann, Thank you for choosing us for your recent New York City get away and writing about your visit. I am so pleased to hear that you were comfortable in your cozy guestroom and enjoyed your interactions with our Welcome, Security, and Style teams! They’ll be excited to hear your feedback. I am sorry, however, for your experience in... More 

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just stayed here for 3 days with some friends and the experience was very good. Service was friendly, no issues. The location of the hotel is great. A block away from the subway. Short walk to most midtown attractions. Rooms are smaller but manageable, clean. It's a no thrills kinda hotel. Overall was a good experience.

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello NYCKID414 Thank you for posting about your stay. I am glad to hear that you and your friends enjoyed your experience with us! I appreciate your kind words about my team, and I’ll be sure to share your comments. You are always welcome at W New York, and we hope that you will come visit again. Please reach out... More 

Chester Basin, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We arrived quite early in the am , but were pleased to have our room ready by 9.00 am! The room was compact, but well laid out , stylish and clean. My wife was especially impressed by the quality of the in -house shampoos, body wash etc..., as we usually bring our own. The staff were eager to make sure... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello Thomas T, Thank you for sharing your experience with us! We were delighted to have you and your family with us, and I am so happy to hear that you all enjoyed your visit. Your wife is not alone -- our Bliss WC amenities are certainly a favorite among our guests!! I’m glad to see that your children were... More 

Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This W was my business travel choice in midtown for years. This visit was for pleasure. The room décor is terrific and the rooms are very functional despite the relatively small size. The gym is one of the best hotel gyms I have ever visited. There are great machines, proper free weights, plenty of cardio, and a large area for... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello TravelingAvocat, Thank you for writing about your stays and making us your home away from home! We are always happy to have you with us. I truly appreciate you taking the time to acknowledge my team. They are among the best in the city and are our greatest asset at the hotel. They will be excited to read your... More 

Brooklyn, New York, United States
1 review
3 of 5 stars Reviewed 1 week ago

Am a loyal SPG stayer but this was my first time staying at the W and I have to say was a bit under-whelmed. Check-in was rushed and not pleasant, no welcome, explanation of my room type, no acknowledgment of my SPG status (I wasn't even told hold to get to the elevator). Got to the room and phone was... More 

Was this review helpful? Yes
GMAnnaM, General Manager at W New York, responded to this review

Hello Isaac223, Thank you for giving our hotel a chance for your recent trip to New York and writing about your visit. I am sincerely sorry to hear about the unfriendly service you received at check-in and the challenges you encountered with your guestroom telephone and your water requests. This is not the level of service that we aim to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am not familiar with the New York area at all, but booked the W based upon a recommendation. I was very pleased with the location as I was able to walk to tons of shopping, famous NY landmarks and Times Square. I also felt like it was a really safe location, which was important to me. The staff was... More 

Was this review helpful? Yes 1
GMAnnaM, General Manager at W New York, responded to this review

Hello Kimberly B, Thank you for choosing us for your trip and taking the time to post. I am so happy to hear that you enjoyed your stay with us. Our location in the heart of Midtown is a great starting point for any New York adventure. I appreciate you acknowledging our talent as well. You are always welcome at... More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Great location(12)
  • Bliss spa(9)
  • Room service(6)
  • Times Square(5)
  • Small room(4)
  • Rooms are small(4)
Questions? Get answers from hotel staff and past guests. Ask a question

620 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (471)
Viewed
Bathroom (67)
Viewed
Room/suite (163)
Viewed
Hotel & grounds (68)
Viewed
View from room (18)
Viewed
Dining (11)
Viewed
0:43
Videos (1)
Viewed
Other (143)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (139)
Viewed
Amenities (22)
Viewed
Cozy Room (55)
Viewed
Extreme Wow Suite (8)
Viewed
Restaurants and Bars (7)
Viewed
Shops (3)
Viewed
Spa Studio Suite (4)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities