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All 432 New York City hotels »

W New York

4.0 of 5
541 Lexington Avenue, At 49th Street, New York City, NY 10022
Hotel amenities
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Ranked #206 of 432 hotels in New York City
4.0 of 5 stars 1656 Reviews
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1,656 reviews from our community

What travelers say about this hotel
  • Rooms are small(28)
  • Great location(26)
  • Front desk staff(25)
  • Very comfortable(25)
  • Times Square(23)
  • Bliss spa(21)
  • CUSTOMER SERVICE(18)
  • Mini bar(15)
  • Grand Central station(14)
  • Nice hotel(13)
Traveler rating
    498
    455
    277
    219
    207
Only show reviews for Family (134) | Couples (543) | Business (409)
Date Rating
Carol B
Frederick, MD
Senior Reviewer
7 reviews
4 of 5 stars Reviewed February 8, 2012 NEW

This hotel was a lot of fun and the room was very comfortable. Most of the staff was attentive and they offered a lot of amenities for no charge. The common areas were very noisy for an older couple, but would appeal to younger travelers. When we walking into the lobby there was a DJ in the "living room" with... More

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MoonlightRainSO
USA
Senior Contributor
31 reviews
4 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

My husband and I are early 30s and like to stay at Ws on points. My favorite in NYC is W Union Square - more hip and centrally located. W NY on Lex is better for business travelers. Overall it's a solid W property but nothing extra special. This hotel is usually a good value with points If you stay... More

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Lindsey L
Bridlington, United Kingdom
1 review
3 of 5 stars Reviewed February 7, 2012 NEW

we stayed here for 12 nights over new year. we also got married in ny. the location was great. room small but adequate. the heating system was very noisey and we couldnt turn it off! we got an upgrade to a bigger room after 4 days. my husband left some items in the 1st room and they were never seen... More

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rosana n
Miramar Beach, Florida
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed February 7, 2012 NEW

excellent experience location is ideal, walking distance from 5th Ave , subway station, etc. loved the cleanliness, gym equipment fairly new. Enjoyed the Bliss spa as well and loved the green apples in the lobby at all times! Staff very helpful also. More

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msviv
Washington, DC
Contributor
18 reviews
15 helpful votes
2 of 5 stars Reviewed February 6, 2012 NEW

This hotel is simply too dated to be up to W standards. There is no reason to stay here instead of any of the other Ws in NYC unless you absolutely need to be in this location. On top of that the service is quite poor. In two days we had four incidents of indifferent, lazy staff doing the bare... More

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Michael W
New York City, New York
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW

I've stayed at a Lot of W hotels around the world, given i'm an spg member and they are generally young and vibrant, but this was certainly the least impressive. Hotel is dated now, rooms nothing special and the maseuse I got was at least 90 years old, but too late to say anything so I cringed it out for... More

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MojitoDC
Washington, DC
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed February 4, 2012 NEW

I stay here regularly for business. It can get a bit pricey since its in Manhattan, but they always upgrade me and give me free internet. I love its location - so I can walk to most of my meetings in Mid-Town. Friendly, attentive staff, and good gym. Rooms can be a bit small if you don't get a suite.... More

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MooOun
Washington, DC
Contributor
14 reviews
22 helpful votes
4 of 5 stars Reviewed February 3, 2012

We stayed at the W Union Sq. for 2 nights. This hotel is one of the very first W hotels, and it lived up to our expectation! A really nice and safe location on Lexington near Park Ave. East side, a lot better area than to stay in Times Square area where it is just too crowded, full of tourists.... More

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KinkyNoodle
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed February 2, 2012

Stayed at the W for our 10 year anniversary. Had complementary champagne and chocolates, which was a fantastic touch (easily bought !). Room was very plush as was the reception. Bathroom was amazing. The best thing though was the location which put us right in the middle of the action. Cannot recommend highly enough. In fact, we are coming back... More

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tbikerman
Pittsburgh, PA
Contributor
12 reviews
4 helpful votes
2 of 5 stars Reviewed February 1, 2012

This is the second time we have stayed at this hotel. The first time was fine, though the room was small, we understand it's NYC and that's often what you get. This time was different though. First it started with the half-hour lines to check-in. I arrived early - 1pm, so I wasn't surprised when they said a room wasn't... More

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Nicole Fondry, Manager at W New York, responded to this review
February 3, 2012

Hello tbikerman, Thank you for taking the time to write a review on Trip Advisor. Please accept our sincere apology for the issues you encountered throughout your stay. This is certainly not the W experience we aim to provide our guests. Please contact me at nicole.fondry@whotels.com. Regards, Nicole More

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W New York Also Known As

  • w New York City
  • w Hotel New York City
  • w Hotel New York
  • w New York Hotel
  • w Hotel Lexington
Address: 541 Lexington Avenue, At 49th Street, New York City, NY 10022

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