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The Time

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224 West 49th Street, New York City, NY 10019
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The Time
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The Time
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1,407 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The Time
See the most recent reviews
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 10, 2015

Great location, very friendly staff and very comfortable room. The wait for the lift was frustrating, especially in the busy morning period when the staff seemed to reserve one of the two lifts for their use, leaving guests and other staff to competent for just one. The lack of hanging space in the bedrooms was hard to understand; very easily... More 

Was this review helpful? Yes
Leiya C, Manager at The Time, responded to this review

Dear Muttieinzy, Thank you very much for your candid review. We are happy to hear that you enjoyed our central Times Square location, as well as friendly staff and comfortable rooms. However, I sincerely apologize about the challenges you faced. We have begun undergoing a major renovation of the hotel done by the David Rockwell Group. This renovation will definitely... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 8, 2015

We stayed here for the week before Christmas and had a room on a high floor (minimal traffic noise); room was very comfortable and lovely and warm. Room was basic but comfortable and had all required amenities. Friendly staff upon arrival and throughout our stay. Excellent location with easy access to what felt like everywhere in Manhattan. Great value for... More 

Was this review helpful? Yes
Leiya C, Manager at The Time, responded to this review

Dear LSaunders91, Thank you for staying with us at The Time Hotel, and for sharing your experience on TripAdvisor. We're delighted to hear that you enjoyed our central Midtown location, comfortable rooms and friendly staff. We look forward to your next visit! Please feel free to reach out to me directly with any future reservations, or if there is any... More 

Hoddesdon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

We came as part of a last minute trip and decided to choose this hotel for the location and how good the price was. When we got there, we were so surprised at how close it was to everything, right next to times square and on the doorstep of Broadway. The staff were unbelievably helpful, whatever we needed, they provided!... More 

Was this review helpful? Yes 1
Leiya C, Manager at The Time, responded to this review

Dear Mujii, Thank you so much for your lovely review! It's our aim to make our guest's experience special, and we're so glad that we were able to do that for you! I have passed along your kind words to Josh, Jack and Mr. Livingston. They are all superstars, and we're lucky to have them as part of our team.... More 

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 6, 2015

Took my wife to New York for her birthday and we stayed at the Time. The hotel looks good and lobby and restaurant was very upscale. The room was small but most are in New York. The safe didn't work the TV has the worst picture that I have ever seen in a hotel and the radio didn't work either.... More 

Was this review helpful? Yes 1
Leiya C, Manager at The Time, responded to this review

Dear Eric M, I would like to express my sincere apologies about the disturbance both you and your wife experienced from our housekeeping department. Our housekeepers are required to knock multiple times before they enter a room, and I am truly sorry that this was not adhered to fully when servicing your room in the morning, as well as when... More 

Vienna, Austria
1 review
5 of 5 stars Reviewed March 5, 2015 via mobile

I stayed in 'The Time' hotel in NYC for the first time, it's really nice and comfortable, two minutes away from the times square. It's very beautiful and clean, lovely staff.. the rooms are quite small but they have everything you need. At this point I want to leave some special words for our housekeeper Tsultrim Sangmo. She kept our... More 

Was this review helpful? Yes
Leiya C, Manager at The Time, responded to this review

Dear Judy_Martina, Thank you so much staying with us at The Time Hotel and for sharing your thoughts on TripAdvisor. We really appreciate your recognition of the employees who made your stay special and have passed along your kind words to housekeeper Tsultrim and bellman Chris. We are lucky to have such dedicated staff as part of our team! We... More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

I always stay at the times when i visit nyc excellent hotel.....very clean....great location....great staff....especially Chris the bellman. He is very helpfull always ready to listen. Also great hockey conversation with him..He also gave us great advise on things to visit...If you have any question dont be shy and go see Chris the bellman....

Was this review helpful? Yes 1
Leiya C, Manager at The Time, responded to this review

Dear Danny A, Thank you for your review! We're thrilled to hear that our bellman Chris could help make your trip to New York that much better. I have passed along your kind words to him, and we are all looking forward to your next visit to NYC! Please feel free to contact me directly with any future reservations. Warmest... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

We have just returned from a four night stay at The Time. The taxi was able to pull up right outside the hotel and we checked in. The room was a lovely size (we booked a king) perfectly adequate and the bed really comfortable. When we arrived the heating wasn't working but this was quickly sorted and we were given... More 

Was this review helpful? Yes 3
Leiya C, Manager at The Time, responded to this review

Dear Liz C, Thank you so much for your lovely review! I apologize about the challenges you faced initially with the heating, but I am glad to hear that we were able to resolve it for your in a quick and satisfactory way. We are thrilled that you will recommend our hotel to others and hope to be able to... More 

Florida
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2015

This hotel's location is practically amazing, it's a block away from M&M World, which is right on Times Square. There are many restaurants around this location and most of the broadway shows are 2-3 blocks away. There's one literally right in front, it's called Chicago. The room is small, about the size of a regular size bedroom but I went,... More 

Was this review helpful? Yes 4
Leiya C, Manager at The Time, responded to this review

Dear Dayli07, Thank you very much for your review. We are thrilled to hear that you took full advantage of our central Times Square location! From theatres to restaurants to Times Square itself, we really are in the middle of everything! However, I would like to apologize that you did experience some challenges during your stay -- both with the... More 

Senior Contributor
37 reviews 37 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 16, 2015

This hotel is right there in the middle of everything Broadway. You can walk to everywhere. The bedrooms are small, one doesn´t have any room for a big suitcase or room to move around. there is a night club/restaurant downstair that is good. I would not recommend that hotel for a stay with family. But for a business or couples... More 

Was this review helpful? Yes 3
Leiya C, Manager at The Time, responded to this review

Dear Heros E O S, Thank you for staying at The Time Hotel and for sharing your review on TripAdvisor. We appreciate guest feedback, both good and bad, and are happy to hear that you enjoyed your overall stay. Please feel free to reach out to me on your next visit to New York. I may be able to get... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

Room heater didnt work and we literally have to wait for a portable heater for 5 hrs when it was -18 degree C outside. Room is very small with no amenities. Its better to go for a higher range hotel in this area if you want to enjoy your stay. One towel for 2 people in the bathroom.

Was this review helpful? Yes 2
Leiya C, Manager at The Time, responded to this review

Dear Honeymoonfeb2015, Thank you for taking the time to review us on TripAdvisor. I would like to express my sincere apologies that we were not able to resolve the challenges that you faced in an expedient and satisfactory manner. Our goal is to make sure that each and every one of our guests has an enjoyable experience, and I am... More 

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