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The Time

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224 West 49th Street, New York City, NY 10019
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The Time
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1,384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed for 4 nights recently. Room was very comfortable but we did miss having coffee and tea facilities in the room. This was our first visit to NYC so we don't know if "no coffee facilities" is standard or not. Jack at reception was a complete delight whilst we checked in and even phoned the room... More 

Was this review helpful? Yes 2
The Curragh, Ireland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the hotel is in a great location for time square and the subway is nearby,we had a room at the back of the hotel so noise was not much of a problem but as it is New York sirens could be heard most of the time. The staff where very friendly and helpful,of all the staff the doormen had to... More 

Was this review helpful? Yes 2
Oswego, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

The Time is a pleasant little hotel in the heart of Manhattan. Across the street from Chicago, it is a few steps from everything related to Times Square or anywhere the subway can take you. The entire staff was among the most pleasant I have ever encountered in NYC and all are very willing to help whenever needed. While the... More 

Was this review helpful? Yes 2
Cork, Ireland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location perfect the chinese lady who cleaned our room room was lovely but the reception staff were so rude I will not be returning because of them and I wont be recommending this hotel to my friends.

Was this review helpful? Yes
Llanelli, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location, not far from Times Square and right opposite the theatres. The staff are friendly, the rooms are great, with a good bathroom. The hanging space is a little quirky and we had no drawers in our room, so we improvised. The upstairs bar was not always open. We would stay again if we... More 

Was this review helpful? Yes 2
Bolton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in New york 3rd March - 11th March and decided to book this hotel based on price and loaction, the hotel is located right in the center of New York which was fab, we were very kindly upgraded for free as it was a birthday/anniversary celebration. The maid was lovely and room was spotless everyday, large comfy bed.... More 

Was this review helpful? Yes 3
Leiya C, Manager at The Time, responded to this review

Dear Charlotte H, Thank you very much for selecting The Time Hotel for such a special occasion! I would like to express my sincerest apologies that your positive experience with us was marred at the end by the billing discrepancy you faced. I am glad that we were able to speak in person, and truly hope that you will give... More 

Madrid, Spain
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had the misfortune of having stayed at the Time Hotel in NYC for 4 days, after booking through HotelTonight. For context, I travel 45+ weeks a year, around 30 of those in NYC. Each time, I stay in different hotels. The Time Hotel is awful. Unquestionably the worst I have stayed in in NYC. Some notes from my experience.... More 

Was this review helpful? Yes 2
Leiya C, Manager at The Time, responded to this review

Dear JonasB303rd, I would like to thank you for staying with us at The Time Hotel, as well as for providing your candid feedback. I am truly disheartened to hear that we failed to exceed your expectations in so many regards, and I would like to extend my most heartfelt apologies for the poor experience that you endured. Not only... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel for its location and price - it was perfectly located for us. We weren't aware that American hotels charge a 'deposit' of $50-100 a night on the room so that was a little frustrating as we hadn't budgeted to have $250 of our money withheld for the length of our trip. The room was a good... More 

Was this review helpful? Yes 3
Leiya C, Manager at The Time, responded to this review

Dear Gegijo, Thank you for staying at The Time Hotel and for sharing your experience on TripAdvisor. While it sounds like you did experience a few challenges during your stay, I am glad to hear that overall your experience with us was a positive one. We hope to see you again on your next visit to New York! Please feel... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is not like the one shown in the pictures. There's nothing to do, apart from using the bedroom. The tv channels are not more than 10. To top it all, we were stolen. We bought an iphone 5s, we left the room, and when we came back it was not there. The hotel manager looked the cameras and... More 

Was this review helpful? Yes 3
Leiya C, Manager at The Time, responded to this review

Dear Paula C, I would like to express my sincerest apologies for the challenges you faced during your stay. Please contact me directly to speak further about your IPhone 5S. You can reach me at 212.320.2947 or via email at lcohen@thetimeny.com. Warmest Regards, Leiya Cohen Director of Front Office lcohen@thetimeny.com More 

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, very friendly staff and very comfortable room. The wait for the lift was frustrating, especially in the busy morning period when the staff seemed to reserve one of the two lifts for their use, leaving guests and other staff to competent for just one. The lack of hanging space in the bedrooms was hard to understand; very easily... More 

Was this review helpful? Yes 1
Leiya C, Manager at The Time, responded to this review

Dear Muttieinzy, Thank you very much for your candid review. We are happy to hear that you enjoyed our central Times Square location, as well as friendly staff and comfortable rooms. However, I sincerely apologize about the challenges you faced. We have begun undergoing a major renovation of the hotel done by the David Rockwell Group. This renovation will definitely... More 

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