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4.0 of 5 Hotel   |   224 West 49th Street, New York City, NY 10019 (Manhattan)
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The Time
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Ranked #318 of 446 hotels in New York City
A recent review
4 of 5 stars reviewed 3 days ago
Motherlilac S-O-T, UK
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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S-O-T, UK
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Initially booked The Time Hotel through Booked.com in October for our 3 night stay in April. A bit concerned when the hotel sent me an email saying they'd charged us the wrong price and suggesting it would be amended to a higher price. However, I contacted Booking.com and they got me an assurance from The Manager that the original price... More

Was this review helpful? Yes 2
Norfolk, Virginia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This New York Hotel was comfortable and was located in a very convenient area of Manhattan: however they were in the middle of switching cable carriers and the listing of channels supplied in the room was not accurate. I was disappointed that I was not accommodated for that inconvenience and was not told up front.

Was this review helpful? Yes 3
Singapore, Singapore
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location where Theatre District is only around the corner. Overall, the room is cleaned and comfortable in a modernised setup. The room size for two super single-sized beds is still roomy for two and bathroom facitilies is reasonably well furnished. Two slight setbacks - (1) No pluck for hair dryer usage in bathroom (2) Wifi is not entirely free... More

Was this review helpful? Yes 9
mvales, Manager at The Time, responded to this review

Dear JaslynKGL, Thank you kindly for taking the time out, and writing a review on our property. We are so glad that you enjoyed your stay with us, but I would like to just touch on a few issues you had. In regards to the wifi, yes it is free in our lobby- but if you like us on Facebook,... More

Cork
Contributor
20 reviews 20 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right in the theatre district so very central. Lovely comfortable beds as well as fast lifts which worked all of the time. The staff were mainly excellent, especially the front desk staff and doormen. The concierge however, - a girl - seemed more interested in her mobile phone than speaking to me. The Wi-Fi in the lobby... More

Was this review helpful? Yes 11
mvales, Manager at The Time, responded to this review

Dear tooshortda5foot5, Thank you for taking the time out and posting a review. We are glad you were happy with our customer service. We definately pride ourselves on that. As for the two complaints you did speak of, we severely apologize for them. The wifi has since been upgraded, and we will conduct a meeting with the concierge. Please email... More

Salisbury, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well located but tatty and not worth the money - even by NYC standards. The room was filthy, including some handprints on the headboard! It was really poorly kept. The hairdryer didn't work, had to wait ages for the staff to sort it out. I would not stay here or recommend it. There is a much nicer (and cheaper) hotel... More

Was this review helpful? Yes 4
mvales, Manager at The Time, responded to this review

Dear K_R_F_82, We are truly sorry to hear of the bad experience you had with us. The Time Hotel holds much pride in giving our guest the best experience we have to offer. if you would like to give us one more try if you find yourself in the Times Square area please email directly. We would love to make... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights at this motel,they only have 2 lifts and only 1 was working [for the 4 days] and that meant you waited 10 to 15 mins, so everyone was taking the stairs. It is a well located motel so it was very busy with people coming and going all the time and it was a weekend also,... More

Was this review helpful? Yes 3
mvales, Manager at The Time, responded to this review

Dear Colleen C, Thank you for taking the time out to write a review on your stay with us. I apologize sincerely for all the troubles you experienced here with us. Our elevator was down and we rushed as quickly as we could to get the part in order to fix it. In response to the front desk experience you... More

Saint-Prex, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Great location , Staff can be better , luggage service does not exist , king size suite is a disaster ! dirty sofa , small bathroom , someone hammering the pipes of the heater every morning , heater only works if you call the reception , toilet get stoked 3 time in 5 days ! at the end the staff... More

Was this review helpful? Yes 3
mvales, Manager at The Time, responded to this review

Dear YannickOehrili, Thank you so much for taking the time out to share your experience with us. Thank you for taking time out of your busy schedule to give me your feedback on your recent stay at The Time in New York. I apologize for the inconveniences experienced during your stay at The Time. We welcome positive and/or constructive comments... More

NJ
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent two nights in The Time for a week-end getaway. The location is in the heart of Broadway with theaters next door and across the street. This makes the hotel's location very convenient for all that Broadway has to offer; it also makes it noisy until about 11 p.m. The room size was fine, especially for... More

Was this review helpful? Yes 5
mvales, Manager at The Time, responded to this review

Dear Kookkidz, What an amazing feeling to know that you enjoed yourself so much at our hotel. Our location IS perfectly alined to EVERYTHING times square, and nothing feels better then coming back to a room with a good bed! Our restaurant The Serafina, is an excellent place to dine on some authentic Italina cuisine. Definately a must when you... More

Wraysbury, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent a week in New York and stayed at the Time, Firstly I must credit the staff who all showed a very high level of customers service. Also when talking about position this hotel is right near Time Square and you walk out right into the busy city (Just what you want as tourist). I guess the sad piece... More

Was this review helpful? Yes 7
mvales, Manager at The Time, responded to this review

Dear Mark_Foster14, Thank you for the kind words on our staffs customer service. They try their hardest to make all our guests experience here a memorable one. Please contact me directly if you are interested in any future accomodations. Mark Vales mvales@thetimeny.com More

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

I stayed here in March of 2014. The room was typical NYC small but comfortable enough for a solo traveller, but not a room I would want to spend much time in. The hotel is fairly small, the staff friendly and the location right in the theater district. There was a small resteraunt attached which looked OK but I did... More

Was this review helpful? Yes 4
mvales, Manager at The Time, responded to this review

Dear Dan L, Thank you kindly for taking the time out to write such a positive review. We hope that the next time you are in the BIG APPLE...you will spend some more TIME with us!!! Please contact me directly for any future dates. Mark Vales mvales@yahoo.com More

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Additional Information about The Time

Also Known As:
The Time Hotel
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel New York
Time Hotel
Time Hotel Nyc
Address: 224 West 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#157 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Time 4*
Reservation Options:
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