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The Mercer Hotel

147 Mercer St, at Prince St, New York City, NY 10012
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The Mercer Hotel
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We loved our stay a The Mercer. It's right in the heart of everything we like to see and do in NYC, the staff was wonderful and the room made us feel right at home. We saw Ralph Fiennes in the lobby too which was kind of cool. We'll stay again for sure.

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MercerHotelNYC, Manager at The Mercer Hotel, responded to this review

Dear Clay, Thank you for taking the time to share your experience here at the Mercer . It was our pleasure to have you with us and we will look forward to your return. I am so pleased to hear that you were well looked after by our staff and that your room was so comfortable. Wishing you a lovely... More 

London, United Kingdom
Level Contributor
145 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at Mercer many times when Im in NY for business for pleasure I try to rent flats as I have more privacy and space but Mercer was always great, service is fantastic as the location and the restaurant.

Was this review helpful? Yes 1
New Paltz, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

The Mercer Hotel can be described as understated elegance with a lot of class in one of the most desirable and convenient locations in New York City, So Ho. It’s the little things. A warm friendly greeting at the front desk was our first encounter with the staff. The personalized attention to detail was obvious. Upon entering the room we... More 

Was this review helpful? Yes 1
MercerHotelNYC, Manager at The Mercer Hotel, responded to this review

Dear Rusty, Thank you so much for taking the time to share your experience with us. We are committed to ensuring that our guests feel relaxed and at home while staying with us. It is a pleasure hear that you found all of the details and special touches to your liking, that your room was comfortable, and the staff was... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 2, 2015

Trendy is good but service is more important particularly at $600 per night for a room with the smallest shower room I've come across for a long time. Please note the word shower- the Mercer is so trendy that less than 50% of the 75 rooms have tubs per the front desk. The highlight was failing to get the waiter... More 

Was this review helpful? Yes 6
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 8, 2015

I lived in New York for 17 years and came back to visit for a weekend. I thought I would splurge and treat myself to the Mercer. I've never paid that much to stay in the city, so I was really looking forward to my stay. It began by checking into my room on the 6th floor, where there were... More 

Was this review helpful? Yes 9
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 7, 2015

George Lucas was having breakfast in the lobby when I came down from my room on the first day, so I took that as a good sign... It's a really nice property. The lobby has a lot of people who have truly made it. And a lot of people pretending like they've truly made it.

Was this review helpful? Yes 1
MercerHotelNYC, Manager at The Mercer Hotel, responded to this review

Dear Jason, Thank you for taking the time to share your experience! I am so sorry to hear that you found the room too small. We have several different room categories with rooms ranging from 250 to 1375 square feet. We would love to work closely with you the next time you are considering booking so that we may get... More 

New York City, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed February 4, 2015

The only downside to moving back to New York is to not stay at the Mercer when we visit!. It has been our comfortable and convenient home away from home for many years. Only unpleasant experience i can recall is the time our portes francaises opened up on another guest's balcony, which was resolved by a quick room change. Calm,... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear Amy R, I would like to thank you for your lovely comment. It's our commitment to make people feel home away from home and your message shows us that we do succeed in creating this specific homey atmosphere. Thank you again and looking forward to having you back with us in the near future. More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 4, 2015

Once again the Mercer has magically delivered a sensational platform to engage with NYC. Early access to our deluxe room was only matched by the stunning space they gave us. Wide corridor double doors natural light flooding in with French windows overlooking the Empire State Building and plush king bed. Champagne and a personal note just topped it off. This... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a message on our wall, it is always greatly appreciated. We are thrilled to hear that you had a pleasant stay with us and I will make sure to forward your kind words to my team as it is rewarding for all the staff to see that their work is... More 

Caracas, Venezuela
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed at the Mercer one night while in between two other hotels. I have to say that I really liked the hotel and the room: everything was in its rightful place and the service in the lobby was agreeable. We had a lovely room facing Mercer St. and the space and ammenities were correct. A bit on the expensive... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, I would like to thank you for taking the time to post such a nice comment. A good way for us to start 2015, and I take the opportunity to also wish you a fantastic new year! I will share your remarks with the team as it is always rewarding for them to learn how much their work... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 30, 2014

The rooms are bit tight but they make every inch count. They are chic, updated and the staff will try their best to accommodate any "wishes" you may have such as filling the room with tea light candles for my husband to surprise me wit a very romantic night ... (I believe s friend of mine requested the same at... More 

Was this review helpful? Yes
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, I am thrilled to know how much you enjoyed the Mercer and its staff.. I will make sure to let them know about it, as it is very rewarding for them to know their ongoing efforts to match our guest's expectations are highly appreciated. Looking forward to welcoming you again in the near future for another great stay... More 

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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