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The Mercer Hotel

147 Mercer St, at Prince St, New York City, NY 10012
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The Mercer Hotel
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The Mercer Hotel
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210 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The only downside to moving back to New York is to not stay at the Mercer when we visit!. It has been our comfortable and convenient home away from home for many years. Only unpleasant experience i can recall is the time our portes francaises opened up on another guest's balcony, which was resolved by a quick room change. Calm,... More 

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20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 4, 2015

Once again the Mercer has magically delivered a sensational platform to engage with NYC. Early access to our deluxe room was only matched by the stunning space they gave us. Wide corridor double doors natural light flooding in with French windows overlooking the Empire State Building and plush king bed. Champagne and a personal note just topped it off. This... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a message on our wall, it is always greatly appreciated. We are thrilled to hear that you had a pleasant stay with us and I will make sure to forward your kind words to my team as it is rewarding for all the staff to see that their work is... More 

Caracas, Venezuela
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed at the Mercer one night while in between two other hotels. I have to say that I really liked the hotel and the room: everything was in its rightful place and the service in the lobby was agreeable. We had a lovely room facing Mercer St. and the space and ammenities were correct. A bit on the expensive... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, I would like to thank you for taking the time to post such a nice comment. A good way for us to start 2015, and I take the opportunity to also wish you a fantastic new year! I will share your remarks with the team as it is always rewarding for them to learn how much their work... More 

16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2014

The rooms are bit tight but they make every inch count. They are chic, updated and the staff will try their best to accommodate any "wishes" you may have such as filling the room with tea light candles for my husband to surprise me wit a very romantic night ... (I believe s friend of mine requested the same at... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, I am thrilled to know how much you enjoyed the Mercer and its staff.. I will make sure to let them know about it, as it is very rewarding for them to know their ongoing efforts to match our guest's expectations are highly appreciated. Looking forward to welcoming you again in the near future for another great stay... More 

Top Contributor
66 reviews 66 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 17, 2014

I was disappointed with the Mercer the moment my wife and I walked into the hotel: The curtain one must part to enter the lobby was dirty. The elevator required vacuuming. Our minimalist guest room was small and awkwardly oriented. The bathroom door opened onto whomever might be standing at the sink making the guest room unfriendly to a party... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, Thank you for taking the time to share your thoughts after your recent stay. I am very sorry to read the Mercer did not match your expectation when we really focus in providing an utmost service to all our customers. I hope to have you back to the Mercer in the future to give you the opportunity to... More 

14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 17, 2014

After having a wonderful birthday celebration dinner at The Mercer Kitchen we ventured upstairs to have a drink in the hotel lobby as is custom in most NYC hotels with bar service. Long story short- I have never been treated so rudely in all of my travels. I actually thought the restaurant/bar manager was going to ask what we wanted... More 

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear jwr5374, I am really sorry to hear about your experience with a Manager from Mercer Kitchen. Our restaurant is under the guidance of Jean-George Vongerichten and I have already relayed your comments to his General Manager. The Hotel Lobby is exclusively reserved for our resident guests as they usually really appreciate the privacy of this space they consider as... More 

New Canaan, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

My wife and I like to have drinks in Hotels even when we aren't staying at the property,especially nice hotels like the Mercer in NYC.This also aids in knowing if we would be interested in staying at a hotel in the future. We tried that at the Mercer's lobby on 12/10/14 and after a considerable wait in a half occupied... More 

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Top Contributor
205 reviews 205 reviews
72 hotel reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed November 18, 2014 credit card Amex Card Member Review

We have been staying at The Mercer for 2 1/2-3 weeks per year for around ten years and we keep coming back. While the rooms are not especially spacious, they are more than adequate and they are designed with refined good taste-nothing OTT. Most importantly, there is great continuity amongst the staff and even the new comers are most welcoming... More 

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Top Contributor
58 reviews 58 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 4, 2014

Slap bang in the middle of Soho this is a lovely small discreet hotel. We stayed with our two teenagers for a half term treat and The Mercer is about as good as it gets: Busy outside but all is calm within. We had two lovely spacious corner rooms with a bathroom to die for. Very polite prompt room service... More 

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London, United Kingdom
Top Contributor
99 reviews 99 reviews
49 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 3, 2014

Home from home, a real favourite. Elegant but very relaxed atmosphere. Hesitate to share unless too many find it. Rooms are basic, unless you want to break the bank, but the high ceilings, extremely comfortable beds and quirky bathrooms are lovely. Out of the main areas of the City but on the subway, close to SoHo and Little Italy. We... More 

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Additional Information about The Mercer Hotel

Address: 147 Mercer St, at Prince St, New York City, NY 10012
Location: United States > New York > New York City > SoHo , Manhattan
Price Range (Based on Average Rates): $$$$
Number of rooms: 75
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Also Known As:
Mercer Hotel New York City
Mercer New York
Hotel Style:
#179 Business Hotel in New York City

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Neighborhood Profile
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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