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All 446 New York City hotels

The Mercer Hotel

147 Mercer St, at Prince St, New York City, NY 10012 (Manhattan)
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81%
Ranked #234 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Eastcoast321 New York City, New York
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182 people have reviewed this hotel

Traveler rating
    106
    42
    19
    10
    5
See reviews for
18
67
14
34
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great hotel, great location, great staff. Friendly and welcoming with excellent touches, I live in NYC and check in here when i want to destress! Always good food and a great place from which to wander around.

Was this review helpful? Yes 1
Mclean, Virginia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A little jewel of a hotel with perfectly comfortable rooms, wonderful shower and the latest FACE Stockholm bathroom amenities. A truly posh experience that makes affordable luxury an absolute reality in New York's SOHO. Wonderful shopping, terrific new trendy restaurants and easy access to everywhere. The best part of this hotel are the very people that make this property hum... More

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Strasbourg, France
Top Contributor
89 reviews 89 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 14, 2014

There is a relaxed feeling in this hotel, you always meet celebrities, the food is good, the staff nice, the rooms feel like home, It is located in the middle of Soho which is my favorite area in the city which also makes it convenient to discover all the new trendy restaurants.

Was this review helpful? Yes 1
London,England
Top Contributor
149 reviews 149 reviews
59 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed November 20, 2013 credit card Amex Card Member Review

We have beeb staying at The Mercer for at least two weeks a year for approximately ten years and have never been disappointed. The rooms, while not grandiose in size, are decorated with refined simplicity, the staff (many of whom have been with The Mercer for many years) are great, and the service is excellent. The location is also excellent... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 1, 2013

Well cooked, great surroundings, fantastic service. The team was really good at looking after my husband, my 1 year old and me.We sat upstairs as it was easiest with the pushchair, but saw how lovely it was downstairs too. Looked like an amazing place to go for drinks in the evening too.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2013

All good. Had an excellent time with friendly people and good food. Also the accomodation was good although could have been a little cleaner but overall this was a thoroughly pleasant stay. We shall be coming back and would recommend this to anyone thinking of coming out here.

Was this review helpful? Yes 1
MercerHotelNYC, Public Relations Manager at The Mercer Hotel, responded to this review

Dear Edward, Thank you for taking the time to post a message on our wall, it is always greatly appreciated. We are thrilled to hear that you had a pleasant stay with us and will take your remarks into consideration in order to keep providing our utmost service to our guests. We hope to welcome you back to the hotel... More

Geneva
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2013

I stayed four nights at The Mercer and all I can say is "waooo"! rooms are pretty simple but decoration is perfect...you feel like home! Attention to detail is made for everything! Staff is definitely helpful and you may also have the chance to cross a few celibrities at the Lobby. Location is a big plus as you are at... More

Was this review helpful? Yes 1
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear Djaxou, Thank you so much for your review. We are delighted to know that you found the hotel and staff to be accomodating and fit your needs. Lovely to make note that you felt at home during your stay. Hopefully it will not be too long before we are able to welcome you back to the hotel. Best personal... More

London, United Kingdom
Top Contributor
116 reviews 116 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed September 4, 2013

I really dislike this hotel, and I can't possibly understand the hype. It's very industrial, very cold feeling, and very snooty. The staff (bar one lovely doorman) are indifferent and aloof. Worst of all the food is dreadful, and the room service even worse. I had to send back a whiskey sour 3 times. Wouldn't stay here out of choice.

Was this review helpful? Yes 2
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, Thank you for taking the time to share your thoughts after your recent stay. I am very sorry you found the staf aloof as we really focus in providing an utmost service to all our customers. Our restaurant is under the guidance of Jean-George Vongerichten and I have already relayed your comment to his managers. I would love... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 3, 2013

the mercer is a wonderful treat located right in the middle of soho. service is impeccable; the concierge will do anything to make your life easier. we just brought my daughter back for her second year at NYU and had 16 boxes delievered to the hotel prior to our arrival-they were gracious about it, helped us load up a zip... More

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MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear customer, Thank you so much for your comments. We are delighted to know that you found the hotel and staff to be accomodating. Your generous remarks will certainly be shared with the team. It is very rewarding for them to learn how much their efforts are appreciated. Best personal regards More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 25, 2013

The Mercer is really a rare breed of no-frills luxury that is harder to find these days. The hotel itself feels like much more of a destination or an exclusive club rather than an actual hotel from. Everyone seems to look at everyone. Even the reception looks you up and down deciding if they actually want to bestow you with... More

Was this review helpful? Yes 1
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review

Dear guest, Thank you so much for taking the time to provide your feedback regarding your recent stay with us. I am sorry you had the feeling that we do not keep records of our guest preferences since we hold a daily meeting to go through all our guest's arrivals in order to provide them with their favorite amenities and... More

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Additional Information about The Mercer Hotel

Also Known As:
Mercer Hotel New York City
Mercer Hotel
Mercer Hotel New York
Mercer New York
Address: 147 Mercer St, at Prince St, New York City, NY 10012
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
#197 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Intimate boutique hotel housed in 6-story brick, Romanesque Revival building dating from 1890, originally built for John Astor II. ... more   less 
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