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The Mark

5.0 of 5 Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
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#19 of 453 Hotels in New York City
392 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Mark
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392 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Porto Alegre, RS
Top Contributor
64 reviews 64 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A small luxury hotel with a courteous staff located a few steps of the Central Park. The room located in the third floor at Madison was a bit noisy but spacious and with the best shower I have had. A very good bar and restaurant.

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Top Contributor
121 reviews 121 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We had not been back to NYC since The Mark underwent extensive remodeling a few years ago. Bravo!! Clean, elegant, modernized without losing any of the small-hotel feeling. Extremely courteous staff at all levels and attentive service makes this an upper east side oasis in a very hustle-bustle city. Rooms are clean and comfortable. Services, i.e., restaurant, are elegant. Would... More

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Olivier L, General Manager at The Mark, responded to this review

Thank you for the wonderful review, it is always a pleasure to hear from past guests who have stayed at The Mark prior to our redesign. I am delighted that you had such a memorable experience, and absolutely agree that our location offers a modern oasis in the heart of Manhattan. Furthermore, I want to thank you for highlighting the... More

Charleston, West Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was excellent and the room was well appointed. Although we were just in New York for one night, I could definitely stay a week at this hotel and feel very comfortable. We were upgraded upon an early morning arrival which we greatly appreciated.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Mark is a glorious hotel, it's design and facilities are wonderful. The details in every aspect of the design are a real delight and reflect the vicinity perfectly. The devil is indeed in the detail as it is a huge shame that the hotel is let down by gross inconsistencies in staff behaviour towards clientele. We were met with... More

Was this review helpful? Yes 2
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you taking the time to provide feedback on your recent stay at The Mark. I’m delighted that you mentioned the exquisiteness of our design details, as our interior designer, Jacques Grange has re-imagined the hotel to be a beacon of high European style combined with modern American conveniences. I am however disappointed that you received an uneven... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had heard a lot about The Mark from my colleagues and friends in London and it came highly recommended from the London hotel industry. It was definitely on the top of my list. I arrived Friday morning and received a very warm welcome. I was very early and was assured they would call me once my room was ready.... More

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Miami, Florida
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent just one night at the hotel and my experience was awesome, so next time I hope I can stay longer. The hotel is quite small making one feel at home away from home. The bellmen were readily available and ushered us in, and brought our luggage straight up. No fuss during check-in and we were given a late... More

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milano
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the mark for 3 nights in August with my wife and kids (9 and 6). I have been at the mark several times and I genuinely believe that it is one of the best choices if you like staying in the upper east side of the city. breakfast is gorgeous (best scones ever and coffee is ok... More

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Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a 5 night - 4 day stay in NYC and chose the Mark mostly based on TA reviews. Here are the Pros: *Location - right next to Central park, Madison and Park Avenue. CP is not even an entire block away. *The value for the room was excellent considering the location and square footage. *Very quiet... More

Was this review helpful? Yes 2
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you recommending us to the online travel community. I would also like to thank you for your kind compliments regarding our re-design; I’m delighted that the features and amenities found in our guest rooms exceeded your expectations. I completely agree with you that our location offers a quieter, and more private alternative to many of the other... More

London
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a beautiful hotel which oozes quality and attention to detail. The rooms are comfortable and superbly fitted out and we loved our 3 nights here exploring New York. It is a 15 minute taxi ride to downtown however we felt we had escaped to a calm oasis when we returned.

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Virginia
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I celebrated her birthday one weekend in June. We had a very nice room with a view. The hotel is on a quiet street just a block from Central Park. We found the desk staff to be very friendly and efficient. We worked with the concierge staff prior to our arrival to secure restaurant reservations and in... More

Was this review helpful? Yes
Olivier L, General Manager at The Mark, responded to this review

It sounds like you and your wife had a wonderful time celebrating her birthday in New York! I am delighted that you chose to stay at The Mark for this special occasion, and appreciate your comments regarding our accommodations and the overall character of our staff. I am however disappointed that your experience with our restaurant was not as satisfying.... More

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Additional Information about The Mark

Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Mark 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Cheap Tickets, Agoda, Odigeo, Tingo and Jetsetter so you can book your The Mark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Mark Hotel New York City
Mark New York City
Mark Hotel New York City

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