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5.0 of 5 Hotel   |   Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078 (Manhattan)
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The Mark
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92%
Ranked #21 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Alan D London, United Kingdom
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346 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just returned from NYC and stayed in a junior suite at the Mark. Great location to Central Park, staff brilliant, room excellent. Nice touch of a bottle of champagne and a cake for my wife's birthday. Will definitely return and highly recommend. Garbage collection a bit noisy in the morning (early) but no fault of the hotels. Only disappointment was... More

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Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you taking the time to provide a review of your stay on both Booking.com and Trip Advisor. It is always encouraging to hear compliments on our suite accommodations, as well as our staff’s level of service. I hope your wife had a memorable birthday celebration in New York City and enjoyed the cake and champagne. I only... More

Paris, France
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is great: a block from the park, next to the Whitney museum, close to all the nice stores on Madison. The rooms are beautifully decorated and have great large bathrooms. We loved the mini-bar- best ever mini-bar I have seen so far! The staff - concierge, reception and maids- are lovely and the restaurant - for breakfast and... More

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Denver, Colorado
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Many years ago, we stayed at the Mark Hotel, pre-renovation, and loved it then. The oak bar with forest green leather chairs, the black and white tiled floors and bathrooms, the New York City feel...all was glorious. I was initially skeptical about the renewed, refurbished Mark, and worried it might be too flashy and lose its previous character. Those fears... More

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Olivier L, General Manager at The Mark, responded to this review

It was a pleasure having you stay at The Mark and I greatly appreciate you writing such an exceptional review! It is rewarding to hear such positive feedback from a guest who has visited us before and after our redesign. I am delighted that you found us to have the same elegant charm, yet with added modernity and style. I... More

Wilmette, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was visiting NYC for business and to see the Whitney Biennel. Easy walk to the Whitney from the Mark, and not far from my appointments in mid-town. My room was extremely nice and well-designed. Best array of mini-bar snacks I have ever seen. Double sink perfect for couples. Breakfast was delicious, I recommend trying the creative, healthy, delicious smoothies.

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Basel, Switzerland
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent four nights in the hotel as part of our honeymoon. Everything was faultless, but what was particularly memorable was the attentiveness of the staff who had the perfect balance of being very friendly and helpful without being intrusive. A big highlight for us was The Mark breakfast. We were already thinking about it when we went to bed... More

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Olivier L, General Manager at The Mark, responded to this review

We are so pleased that you chose to stay at The Mark during your honeymoon! Your compliments will be immediately shared with our staff, as they will be delighted to hear that they were able to make this special occasion even more memorable for you both. I am thankful that you had such a flawless experience, and that you enjoyed... More

Ancaster, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location - quick walk to Central Park, the Metropolitan Museum of Art, shopping, cafes, etc. Quiet, upscale, residential street (perfect for those who want a retreat from the confusion and noise of the city). Clean, comfortable rooms. Helpful and friendly staff.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at The Mark for three days, the room was well-appointed and pleasant, apart from the climate control which was rather unresponsive. While the reception staff working at night was professional and friendly, we were quite taken aback by the repeated dismissiveness and displays arrogance by one of the receptionists during our stay. I did not feel like complaining... More

Was this review helpful? Yes 1
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you taking the time to provide feedback on your stay with us. Although I am pleased that you found your room to be pleasant and well appointed, it is unfortunate to hear that a member of our reception staff was unable to meet the level of personal service that we strive to achieve. On behalf of The... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed March 8, 2014

My husband and I stayed here for a last minute anniversary trip. We chose it based mainly on location and reviews. It was way beyond our expectations! What struck us the most was the way the staff was so friendly and helpful in a very genuine way. Many times when we stay in hotels it feels like everyone is out... More

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Olivier L, General Manager at The Mark, responded to this review

I am so pleased that you chose to stay at The Mark Hotel for your anniversary trip to New York City, and that we were able to make your visit perfect from check-in to check-out. Our team will be delighted to hear that you were so impressed by their friendliness and level of service. Thank you again for the kind... More

Moscow, RU
Top Contributor
53 reviews 53 reviews
48 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed March 1, 2014

Stayed 6 nights at The Mark - the hotel was just perfect for us. We had found a great deal and we very glad that we made this choice. Our room was rather compact but very comfortable and the bathroom was a real delight. We had our breakfast served in the room each morning - always delicious, on time and... More

Was this review helpful? Yes 2
Olivier L, General Manager at The Mark, responded to this review

I am delighted to hear you had a pleasant stay at The Mark. We certainly appreciate you taking the time to share your feedback with us. I am happy to hear your in-room breakfast service was impeccable each morning during your stay, and that you found your room to be comfortable and peaceful, allowing you to have a relaxing night’s... More

Exeter, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

stayed for 4 nights - room was not ready and they up graded us before we had a chance to complain. The service was impeccable - staff were very professional but friendly. There was a car and driver available at no extra charge. Hotel was very clean and our room was large and well furnished. Restaurant was always busy so... More

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Additional Information about The Mark

Also Known As:
The Mark Hotel New York City
The Mark Hotel
Mark New York City
Mark Hotel New York City
Mark Hotel New York
Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in New York City
#15 Luxury Hotel in New York City
#40 Romantic Hotel in New York City
#91 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Mark 5*
Official Description (provided by the hotel):
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more   less 
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