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Helmsley Middletowne Hotel


Helmsley Middletowne Hotel
Hotel class 2 of 5
148 E. 48th St., New York City, NY 10017
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Traveler Reviews

72% Recommend
3.5 of 5 stars 271 reviews
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By trip type
All (271)
[ Date ] [ Rating ]
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1 of 5 stars
Tel_Aviv_Traveler087 1 contribution
Tel Aviv
Jun 21, 2009 | Trip type: Business, Solo travel

Old run down, unkept and not very clean rooms, no lobby barely a check-in counter that looks like box office. All in all feels like a dump motel, not a nice city hotel. Wouldn't stay here again if my life depends on it ... Don't mistake it with New York Helmsley it's a world of difference. more

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4 of 5 stars
sydboy07 17 contributions
sydney
Jun 21, 2009 | Trip type: Solo travel

The New York Helmsley is a great older style hotel. The room is quite large, esp for NY. The bed was comfy, bathroom spacious, and found the toiletries to be some of the nicest I've had. The E42nd subway entance is just to the left of the hotel entrance. easy to get the shuttle service to times square, but just... more

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4 of 5 stars
bryanmichela 1 contribution
Newcastl Upon Tyne
May 5, 2009 | Trip type: Couples

Stayed here for 3 nights,brilliant location service was friendly the room was large and absolutely fine very clean,some friends paid more to stay at the radisson next door and their room was smaller and had fleas. If your going to New York you could do a lot worse and i will definately stay there again. Don't believe the negative reviews... more

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4 of 5 stars
eastcoastmomof3 7 contributions
boston,ma
Apr 27, 2009 | Trip type: Family

I was expecting a dated, run down hotel after reading many reviews but I was so happy to find a completely renovated, huge room. I stayed with my 80 year old mother (who was there with a tour group) in 1505. This room is huge (even larger than the Marriott Courtyard room I stayed at last visit to nyc). There... more

Very unkept
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2 of 5 stars
MachThree 10 contributions
Los Angeles
Apr 11, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Ended up staying here a few years ago on business for 4 nights. I chose this hotel because I really wanted to stay in Manhattan, and it was the only hotel in Manhattan with room availability I could find the nights I needed it, that was within my company's reimbursement limit. This hotel has tons of potential - the rooms... more

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1 of 5 stars
AmyCt 3 contributions
CT
Apr 9, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at the Middletowne Helmsley, for one night. Arriving at 10pm, there was no valet, had to go into building and find someone. They don't even have a real check in desk. They are redoing front area, so there were sheets on the floor, had to wheel suitcase over, and almost fell. After craming into small elevator, up to... more

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1 of 5 stars
goodtimes16 1 contribution
southerner
Jan 11, 2009
1/5 found this review helpful

Disgusting! I will get right to the point.... The room... beat up furniture, dirty linens, stained carpet, falling ceiling in bathroom, and the kicker......rat bags under both beds and the dresser! I picked up the phone to call the lobby, and it didn't even work. When we went to the front desk, we found that this was a common occurance.... more

Management response from
TheNYHelmsley, General Manager

Outrages on its face…clearly, if in fact you resided here, I too, would find an offering of a measly $100 dollars offensive if not inflammatory, to say the least. Personally, I would demand a full refund. That said, we have no record of any such complaints or a requested or required room change for the dates of your claimed stay....

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3 of 5 stars
j3n06 1 contribution
Glasgow, Scotland
Dec 28, 2008 | Trip type: Couples

Stayed in this hotel for 4 nights, this was our first stop on our Honeymoon. Great location very handy for Times Square, Rockafella Centre & 5th Avenue. The hotel is a bit dated however when we were there they were repainting so that has to be a good sign. The room we had was pretty standard there was no comps... more

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4 of 5 stars
Danesthesia 2 contributions
Greensburg, Pennsylvania
Dec 8, 2008 | Trip type: Friends getaway
1/1 found this review helpful

Just stayed here with two friends for three nights. We had a large one bedroom suite. A nice bedroom with two full beds and a HUGE livingroom with a roll away bed. The room had a refrigerator and safe. Though the place is dated and in need of some updating, it was very clean. Didn't come to Manhattan to stay... more

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2 of 5 stars
KWBEspergarde 1 contribution
Espergarde
Nov 16, 2008 | Trip type: Family
1/2 found this review helpful

We stayed for a week my wife, me and our two daughters and basically liked the hotel. I’m in New York 2-3 times a year and am therefore familiar with the hotel prices. A day before we were leaving we discovered that several items were missing from our rooms, most of it removed from our suitcases a day before we... more

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Helmsley Middletowne Hotel Also Known As

Address: 148 E. 48th St., New York City, NY 10017