Older hotel with large, clean room. Street noises were not a problem at night. Small lobby that made the breakfast service crowded and inconvenient. Convenient location made it easy to walk to most of the sights we wanted to see. Very helpful and friendly doorman and reception clerk. Problems with final bill were addressed and fixed by manager. more

Hotel was beautiful and very clean. Got a great rate. Located conventienty to downtown shopping, central park. more

I stayed there with my wife and my son of 14 years. It was great, the people there try to understand you and to help you if they can. The location is excellent, it is very clean. There is one problem about the breakfast. It´s not fine. But the rest of the things are great. more

"Old World Charm." Large spacious rooms with 2 to 3 closets. Flat screen TV. Romantic, Safe and Clean!! The HELMSLEY MIDDLETOWNE'S 5 star staff was the friendliest experience ever!! You cannot beat the price or luxury of this rare gem in NYC. more

As I checked in a fight broke out in the front lobby with the bellmen and a drunk man. The room smelled like a wet dog. The carpet, wallpaper, and comforter looked about 30 years old. It was overall a very bad experience. I think the only person that would give this a good rating is someone with very low... more

When the office was reserving rooms for a conference, the recommended hotel was entirely booked. The person that was arranging the travel found this hotel instead. I looked it up online and found this web site and its reviews. I was incredibly scared. Other than the lobby size (which matters little to me. I don't plan on staying in hotel... more

My colleagues and I found this hotel to be shockingly substandard, with no "lobby" to speak of, which makes me wonder why the follow-up email even asks people to rate it. The front entrance looks like an ugly old warehouse. Inside, the moldy smells which permeate hallways and rooms are offensive. When I had to cover my nose while stepping... more

We had a group of three couples who stayed at the Helmsley Middletowne the week of July 4th, 2009. We were exceptionally pleased with the Helmsley Middletowne. Two of our couples had regular rooms, the other had a very large suite and we were ALL pleased with our accomodations. All the rooms were very quiet, the elevators were quick and... more

So rude on the phone, I could not even get my reservation booked. Honestly in the this economy? I could take my business elsewhere. more