This is a very cool hotel, but the rooms are painfully small. Really painfully small. I've been here three times and you can barely move around in some of them. And they have those old fashioned, really noisy free standing wall/window based air conditioners and heaters. Hard to believe for the prices. Food is very good in room service and... more

I love the W in Manhattan! It's a fun, hip place to be and stay! I always have the best time. more

We got booked for two nights into W through priceline so only after paying we started reading reviews and our hearts sunk. We prepared ourselves for Fawlty Towers experience. However it was very good and the only complaint we had was key cards that required several tries in the elevator and the door. The good things included: an unexpected room... more

This was a great location for us to get around on foot to site and shows. We had an awsome time running in the city with our kids for a few days. more

we had a great stay at this hotel. the room was modern and the kids loved it. great location at times square. more

I have stayed in hotels all over the United States ranging from moderate to top of the line hotels. This was by far the most over priced one I have ever stayed in. 15 minute wait for the lifts. The sheets in the room had not been changed before we arrived and after we complained the bed was remade and... more

Very bad experiance. I took a Mega room in the 9th floor and it was very noisy. The sound from Lexington avenue was so strong that I could not sleep ! The Isolation is very poor. Totaly unexpected and unacceptable for a "Boutiqe 5 stars Hotel". To complete the unpleasent experiance somebody stole from our room 1000$ in cash that... more

I was pleasantly surprised by the quality of the room - nice renovation, modern touches, great bathroom and lighting. and we loved the location, just a block to hop on the subway more

You want to feel like you are staying in the city? The W is for you. Two twin beds in a small room with fantastic art on the walls kept us talking for awhile. We loved the closet and bathroom doors, hard to explain…something that you would see in NYC. You can’t complain everything was crisp and clean though a... more