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All 449 New York City hotels

BEST WESTERN Bowery Hanbee Hotel

3.0 of 5 Hotel   |   231 Grand Street, New York City, NY 10013-4246 (Chinatown)
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87%
Ranked #182 of 449 hotels in New York City
A recent review
5 of 5 stars reviewed 4 weeks ago
Elizabeth N United States
  • Reviews (786)
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786 people have reviewed this hotel

Traveler rating
    318
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See reviews for
164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for BEST WESTERN Bowery Hanbee Hotel
See the most recent reviews
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Large clean room, wooden floors, modern bathroom, great overall experience, The staff was very helpful and pleasant. Great location if you want to be close to LES and Chinatown. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

We love to hear that our hotel was a good fit for your travel needs while in NYC and that you want to return. Thank you for staying with us and writing the review about your stay to share with other. We look forward to serving you the next time you are in NYC. All the Best! Gwen Lytle General... More

toronto
Top Contributor
83 reviews 83 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 3, 2014

I wrote to the manager, Gwen Lydle, beforehand and explained that I was bringing my wife to NY for a very special occasion and requested a quieter room away from the ice machine. We arrived and the reception awaiting us exceeded every expectation. Without going into details this is a very well appointed hotel in lower Manhattan. It is in... More

Was this review helpful? Yes 5
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I am so thrilled to hear that your stay went so perfectly! I am so glad my staff and I could be a part of your special trip. We do appreciate you taking the time to review our hotel and staying with us. We are really proud of our hotel and love how your review points out so many great... More

Miami, Florida
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 29, 2014

I stayed at the Best Western Bowery Hanbee Hotel for one night. Its location is great: about one block from the subway, in the middle of Chinatown and walking distance to Little Italy. The hotel room was a good size- what you would expect for a normal hotel, so HUGE for a NYC hotel. They also provided free breakfast and... More

Was this review helpful? Yes
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you so much for your kind review of our hotel. We are so pleased to hear that you enjoyed your stay. We look forward to your next stay with us! All the best! Gwen D Lylte General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

France Lynch, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

The Hotel accommodations are quite luxurious and unique, I will fondly remember my stay at for a long time to come. very very nice hotel...it is greatful to me...like it and thank to all staff very helpful. amazing rooms...nice stay and comfortable. like it. recommend it.

Was this review helpful? Yes
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you for your wonderful recommendation. We are so excited to hear that you enjoyed your stay with us and what our hotel had to offer. We look forward to your next stay with us. All the best! Gwen D Lytle General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

Coquitlam, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed here in May, great location. Close to Metro, walking distance to Chinatown and Little Italy. Reception staff were extremely pleasant and very helpful. Breakfast had a good selection for a continental. Breakfast room was a bit small. Rooms were clean and a decent size. Only issue we had was traffic noise at night. It's NY, I don't know if... More

Was this review helpful? Yes
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I love hearing great things about the staff. They really do a great job welcoming our guests to NYC. I will certainly share your comments with the team. Our outdoor patio is now open for breakfast, which helps with the small breakfast area and it is so nice to enjoy breakfast outside. If you are sensitive to noise, our high... More

Oldham
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 15, 2014

Two female friends visited this hotel both first timers to New York. This hotel was part of a BA hotel and flight deal. It was very cheap! We were not expecting much. We were concerned about the location in China town and getting about to see the sights. (being 1st timers we wanted to do all the usual stuff). We... More

Was this review helpful? Yes 3
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

It is so wonderful to hear that the Best Western Bowery was such a great fit for your NYC trip. We really appreciate you selecting our hotel and taking the time to write such a detailed review to assist future travelers. I will certainly pass on your kind words to Hugh and my team. They are all truly amazing! We... More

Cincinnati, Ohio
2 reviews
3 of 5 stars Reviewed May 11, 2014

This is a servicable hotel that gets you a night's sleep and a place to call your hub, but certainly wont go down in history as the epic luxury plaza. It's just fine. Nothing fancy, but decent. Front desk staff was extremely helpful and friendly. Check in was quick and efficient. The room was clean but small. We were located... More

Was this review helpful? Yes
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

We are sincerely appreciative of your candid comments about our hotel, so we can celebrate what we do well an improve where we can. I am glad that the staff took good care of you. My sincere apologies about the elevator. It has been problematic and the quick fixes were not working. The elevator company has assured us that they... More

Germantown, Maryland
Top Contributor
107 reviews 107 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 11, 2014

Make no mistake, this hotel is in Chinatown. There are fish, food, and flower stands up and down both sides of the street. The nights I was there, there were more French-speaking folks there than any other language. Staff was stellar, room was great, shower head was fabulous, free breakfast was generous, and it's two blocks from Little Italy. For... More

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Love your headline! I am so glad that you enjoyed the hotel. I will certainly share your comments with the staff to keep doing the great job they are doing. Thank you for selecting our hotel for your NYC trip and taking the time to share your experience. We look forward to your next stay with us. All the best!... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

we turned up unexpectedly early at 9-ish morning instead of what we had previously advised eta @6pm. only having the thought to store our luggages but was offered a room to check in.... first good news Mr Hugh who attended us even offered us to consume the bfast which will be closing in 10min time.... second good news a ring... More

Was this review helpful? Yes 2
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I am so pleased to hear about the excellent service Hugh and the team provided to you you during your stay with us at the Best Western Bowery. Thank you for staying with us and taking the time to review our hotel. We look forward to your next stay with us. All the best! Gwen Lytle General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2014

When our senior class was staying in the Best Western hotel, we were ready to leave the moment we walked in . There wasn't any hot water in the hotel, there was mildew on the floors, and some of the rooms only had one bed for four people. It was the worst hotel I've ever been in my whole life.... More

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I appreciate you taking the time to review the hotel. I sincerely apologize that you did not have a pleasant or acceptable stay with us. I do not remember ever not having hot water. We did have two days in the past year that the city shut down the water for 2-6 hours and certainly tried to communicate that to... More

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Additional Information about BEST WESTERN Bowery Hanbee Hotel

Address: 231 Grand Street, New York City, NY 10013-4246
Phone Number:
Location: United States > New York > New York City > Chinatown , Little Italy , Manhattan , SoHo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Bowery Hanbee Hotel 3*
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Also Known As:
Best Western New York City
New York City Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#139 Family Hotel in New York City #158 Business Hotel in New York City #159 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more   less 
Number of rooms
99

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