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All 447 New York City hotels

BEST WESTERN Bowery Hanbee Hotel

3.0 of 5 Hotel   |   231 Grand Street, New York City, NY 10013-4246 (Chinatown)
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Ranked #184 of 447 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Anneliez Hasselt, Belgium
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746 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Stockholm, Sweden
1 review
2 of 5 stars Reviewed 3 days ago NEW

I have no complaints about the hotel room and breakfast service. However, I think it is good for all guests to be aware of that the hotel charges your credit card twice (in case of "accidents" that may happen in your room during your stay). It took 8 days before the hotel dropped the charge - when I was already... More

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Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

My sincere apologies that you feel your credit card was charged erroneously. I unfortunately am not aware of your particular situation, but if you would like to email me at the address below, I am happy to research it. At check in, we authorize the credit card at check in for Room, tax, and incidentals for the entire stay. At... More

Hasselt, Belgium
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed 6 nights at Best Western in April 2014. The staff is friendly and very helpful. The rooms are clean and comfortable. We had a good night sleep with no noises from outside. Breakfast is served every morning until 10 a.m. Breakfast isn't that divers or special, but it's included in the price. The location of the hotel is... More

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Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you for staying with us and sharing your experience on TripAdvisor. I will certainly share your comments with my team at our daily meeting to continue to focus on what we are doing well. We look forward to you next stay with us! Best Wishes, Gwen Lytle General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

Stockholm, Sweden
1 review
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel last week. The room cost for the whole stay was "authorized" on my credit card at check in which is fair enough. When checking out, the same sum was "authorized" once more from the account, hence twice the cost was held by the hotel and made inaccessible for me. Two days after check out, the... More

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Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I sincerely apologize for the confusion with your credit card. It is a terrible thing that occurred to you. Upon check in we do authorize the credit card for room, tax and incidentals for the entire stay. At check out, if you use the same credit card, we use the authorization code received upon check in for the charges and... More

Northampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If your planning a visit to NYC and looking for a hotel that is away from uptown Manhattan, this is a great Hotel to stay in, very clean large rooms, buffet style breakfast, and very friendly staff. It is in a great location, China Town and Little Italy on you door step, subway just a few blocks away,

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you for the kind review of our hotel. We are so pleased to hear you enjoyed you time in NYC. We appreciate you selecting our hotel and look forward to your next stay with us. Best Wishes, Gwen Lytle General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at Best Western Bowery Hanbee Hotel for four nights while I was on a business trip. The hotel is in Chinatown and very close to little Italy. It is a pretty good location, located within walking distance of a subway station and 20 minutes (and around 20 dollars taxi ride) away from Midtown. The... More

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Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

I am so glad that your time at the hotel was an overall pleasant experience. We really appreciate you sharing your experience, so we can celebrate what we do well and improve where we can. I have shared your comments with our Vending machine vendor and the Airport Shuttle service to immediately correct those issues. We hope that you will... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Me and my husband went to visit New York in August 2013,and we staid one week at this superb hotel. The Hotel is amazingly clean, The breakfast was super delicious and a great variety, each morning served different food. The staff very friendly, very helpful with information about trips and busses. They have computers in the lobby that you can... More

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

What a nice review of our Best Western Bowery Hanbee! Thank you so much for staying with us and reviewing our hotel. It sounds like you had an amazing time while in NYC. It is so wonderful to hear you had such a great time. Please come back and stay with us again soon. Best Wishes, Gwen D Lytle General... More

Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean. Functional. Good carb based breakfast. Friendly staff. Good WiFi. Small rooms. Very well placed for China town. Great base for lower Manhattan. Would use again. Quiet for Manhattan. Reception on second floor.

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you for your very concise review. It is a great way to share your experience with future visitors to NYC. We appreciate you selecting our hotel and hope you will stay with us again the next time you are in NYC. Best Wishes, Gwen D Lytle General Manager 212-925-1177 Gwen.Lytle@InterstateHotels.com More

York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2014

This hotel was good value for money, located a block from the subway and around 25mins in total from midtown. It is close to the East Village and within walking distance of the Brooklyn Bridge and the financial district. The room was an okay size, although a second chair would have been nice. The bed was comfortable and a fair... More

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Thank you for staying with us and posting your experiences, so we can improve. I will certainly celebrate with Sean and my staff your comments. We apologize that the noise detracted from your stay. When we are notified of a guest sensitivity to noise, we certainly try to accommodate them in one of our quieter rooms. We hope that you... More

Tacoma, WA
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 1, 2014

We brought a group of 18 students to New York, and arranged to stay here. The rooms were nice, and spacious. The bathroom floors were heated, and the shower was huge, and had a very strong stream of hot water. Everyone raved about how much they enjoyed the showers. The location worked well for us. We were in the heart... More

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

We really appreciate you bringing your group to stay with us while you were in NYC. Your group was very well behaved and great to work with. I hope your student is feeling better - what a terrible way to feel when away from home. We certainly do our best to pre-book groups, especially youth groups. It can be challenging,... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014

Lovely staff & service (frontdesk, cleaners, breakfast lady), the staff was very accomodating during our stay! We loved everything about the hotel. Great location in Chinatown, delicous breakfast buffet, bathroom floorheating, organic complimentary toiletries & good price for nyc. We would def stay again whenever they have a promotion!

Was this review helpful? Yes 1
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

We are so pleased to hear that the Best Western Bowery Hanbee and our staff contributed to your great visit to NYC. I will certainly share your comments with my staff, so they continue doing what they are doing well. Please stay with us again the next time you are in NYC. Best Wishes, Gwen D Lytle General Manager 212-925-1177... More

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Additional Information about BEST WESTERN Bowery Hanbee Hotel

Also Known As:
Best Western New York City
New York City Best Western
Address: 231 Grand Street, New York City, NY 10013-4246
Phone Number:
Location: United States > New York > New York City > Chinatown , Little Italy , Manhattan , SoHo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#143 Family Hotel in New York City
#163 Romantic Hotel in New York City
#164 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Bowery Hanbee Hotel 3*
Official Description (provided by the hotel):
The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more   less 
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