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All 433 New York City hotels

Candlewood Suites New York City Times Square

3.0 of 5
339 W. 39th Street, New York City, NY 10018 (Manhattan)
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Candlewood Suites New York City Times Square
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Ranked #81 of 433 hotels in New York City
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802 reviews from our community

Traveler rating
    394
    315
    69
    12
    12
See reviews for
Families
80
 
Couples
383
 
Solo
79
 
Business
83
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
london
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 16, 2013 NEW

If you are on a budget then the Candlewood suites offer good value for what you get. On the good side the room we had was clean and the kitchen with full size fridge/freezer and microwave was a good idea if you did not want to eat out. Staff we met were friendly. On the down side, the room we... More

Was this review helpful? Yes
See 2 more reviews by kingsizehomer for New York City
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review
June 17, 2013

Greetings from the Candlewood family, Thank you for sharing your feedback with us on you most recent stay. We greatly appreciate you taking the time to share your concerns with us. I would like to personally apologize for any issues you might have encountered and if you should reconsider staying in our property once more please do not hesitate in... More

Perth
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

What a wonderful 8 day stay. The apartment was well equipped, clean and in a great location only blocks away from Time Square and Theatre's. There are many restaurants at affordable prices situated close by, however if you wanted to get some groceries the store is nearby . The staff were friendly and helpful. The location is quiet, however i... More

Was this review helpful? Yes
See 3 more reviews by sophPerth for New York City
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review
June 17, 2013

Greetings from the big city, Thank you for your wonderful review on your stay with us. I am so happy our personnel and services impacted your stay in a positive way. Please contact us in advance on your next adventure to the big apple and we will ensure you next stay is as flawless as your first! More

Vancouver, Washington
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

We spent 3 nights at this hotel. It was our first time in New York. We caught the train in from Boston (see review). It took us about 10 minutes to walk from Penn Station to the hotel. They let us check in early, we dropped off our stuff and headed out. (Itinerary is below). Some other reviews complained that... More

Was this review helpful? Yes 2
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review
June 17, 2013

Greetings the Big Apple, Thank you for your wonderful and detailed review on your trip to NYC and our property. I am pretty sure our traveler community will benefit from reading your comments. We are happy we made such a positive impact on your first stay and we hope you return to NYC soon. Don’t forget to call us or... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2013

Candlewood Suites is so close to everything we need to see. It was only a 5 to 10min walk to the Times Square area and Broadway. The hop on/off bus drops are not far from the hotel so after a day of sightseeing its not far to return to rest your weary feet. The hotel itself has exceptional staff who... More

Was this review helpful? Yes 1
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 15, 2013

Greetings from the Big Apple! Thank you so much for leaving your feeback about your experience. We hope to see you again soon! More

Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 7, 2013

I have stayed in this hotel for 5 nights, and the location is definitely a big plus point as it is just about 5 mins walk to Times square. And If you are planning to go to Woodbury shopping outlet, this hotel is definitely highly recommended as this is just about 1 street away from the Port authority terminal. I... More

Was this review helpful? Yes 1
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Greetings from the Candlewood Family! Thank you for your feedback about your recent stay. We are happy to hear that you found our hotel in a good location. We apologize for any inconvenience you may have experienced and hope that you can contact us directly to ease any of your concerns. Thank you and safe travels! More

melbourne
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

Stayed one night at the Candlewood Suites before a cruise. It was perfectly located only a short walk from the Port Authority bus terminal so we were able to catch the airport bus from Newark airport rather than a taxi. Very short walk to Times Square. Room was very comfortable but on the small side. Best feature was that it... More

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Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Greetings from the Big Apple! Thank you for your feedback and we hope that we can host your accommodations in the future! More

Naples, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

The front desk staff is amazing ... especially Monica (she can handle any issues with grace, and seems to remember anyone who has been there before!). The rooms are the right size for 1 or 2 people, have a nice little kitchen, and I like the desk. The bed and pillows are very comfortable. This stay, they ran out of... More

Was this review helpful? Yes 1
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Greetings from NYC! Thank you for your great feedback. We will definitely let Monica know about your great comments. We apologize for the coffee and hope that you can consider us again in the future! More

Mission Viejo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

We stayed at Candlewood Suites in New York for five days. The hotel is just a few minutes away from the subway and Port Authority Bus station. The room was very clean and the mini kitchen was a plus. The staff was very friendly and helpful. We have stayed at many high end places in The City and this was... More

Was this review helpful? Yes 1
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Hello from the Candlewood Team! Thank you for your feedback on TripAdvisor. We hope to see you again in the future! More

Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed at Candlewood Suites for four nights when visiting New York. The hotel is only a 2/3 minute walk from the heart of Times Square. The room was spotless with very comfortable furnishings. The staff were always extremely helpful and polite. We stayed on the 30th floor so we had a really good view over NYC. It's the perfect... More

Was this review helpful? Yes
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Greetings! Thank you for leaving us your review about your experience. We are happy to here you found us to be in a perfect location! We hope to see you again! More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed June 1, 2013

We stayed at Candlewood Suites in New York for five days over Memorial Weekend at the end of May 2013. We arrived at around 6pm feeling pretty exhausted after a total of 20 hour flight time to get from Sydney to New York, and we were very cheerily greeted by the front desk attendant. She explained the facilities and gave... More

Was this review helpful? Yes
See 2 more reviews by vickietickietoria for New York City
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review
June 7, 2013

Greetings from the Big Apple! Thank you for your feedback about your stay with us. We appreciate that you took the time to leave a thorough review about your experience. We are delighted to hear that you will consider us for your next stay. I can assure you that we are looking into your constructive feedback and will remedy immediately.... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(23)
  • Port Authority(20)
  • Great location(15)
  • Friendly and helpful(9)
  • Very comfortable(8)
  • Front desk staff(8)
  • Few blocks(6)
  • Empire state building(5)
  • Great Place(4)
  • Free laundry(4)

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#53 Family Hotels in New York City
#83 Business Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals. ... more   less 
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Candlewood Suites New York City Times Square Hotel
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