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All 15 Carlsbad hotels

Super 8 Motel Carlsbad

2.0 of 5 Motel   |   3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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Super 8 Motel Carlsbad
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Ranked #8 of 15 Hotels in Carlsbad
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179 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Bensalem, Pennsylvania
Top Contributor
92 reviews 92 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When looking for a room in Carlsbad, NM, you might think you typed something in wrong and were being shown rooms in Miami Beach. That might be a slight exaggeration, but I was slightly taken aback by the search results. Well, the Super 8 here knows it is a Super 8 and prices itself accordingly. So, while definitely not the... More

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New Mexico
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had read poor reviews of this motel, but faced with an urgent reason to be in Carlsbad, we had little choice. Checking in, no one was at the desk, but the family that runs the motel is casual, and she showed up in a few minutes. Opting to change our room from the first floor, which faced the headlights... More

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praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. Know... More

El Paso, Texas
1 review
1 of 5 stars Reviewed September 2, 2014

I don't know if there was a flood on the lower 1st floor, or some other fluid, but the carpet was beyond filthy. I would be horrified to have someones baby crawl on this floor. I don't even know if the carpet is cleanable.

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

I do apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to... More

Denver
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2014

Rooms were OK as far as size goes, there were only two of us. The carpets are filthy in the rooms and hallways. The bathtub in our room had a large section of the finish peeling off. I found a used tissue under the sink so guessed the floor in the bathroom hadn't been cleaned well. The bed was OK,... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Your feedback is important to us. It is our goal to share a great hotel stay to every guest who visits our property. However, we are saddened to know that we failed to achieve that during your stay. Comments regarding the maintenance and upkeep of our rooms and facilities will be seriously taken and will be discussed with our management... More

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Additional Information about Super 8 Motel Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel Carlsbad 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super 8 Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8

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