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All 15 Carlsbad hotels

Super 8 Motel Carlsbad

2.0 of 5 Motel   |   3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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Super 8 Motel Carlsbad
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Ranked #8 of 15 Hotels in Carlsbad
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174 reviews from our community

Traveler rating
    8
    24
    49
    39
    54
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22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
El Paso, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

I don't know if there was a flood on the lower 1st floor, or some other fluid, but the carpet was beyond filthy. I would be horrified to have someones baby crawl on this floor. I don't even know if the carpet is cleanable.

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

I do apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to... More

Travelers are raving about these Carlsbad hotels

Denver
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2014

Rooms were OK as far as size goes, there were only two of us. The carpets are filthy in the rooms and hallways. The bathtub in our room had a large section of the finish peeling off. I found a used tissue under the sink so guessed the floor in the bathroom hadn't been cleaned well. The bed was OK,... More

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Your feedback is important to us. It is our goal to share a great hotel stay to every guest who visits our property. However, we are saddened to know that we failed to achieve that during your stay. Comments regarding the maintenance and upkeep of our rooms and facilities will be seriously taken and will be discussed with our management... More

Lindon, Utah
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014

Hotel is very old, but they have done some nice things to upgrade it. Rooms were small, bathroom was smaller. Positive: Sheets were clean & soft. Bedding was updated. They had put granite in the bathrooms, which was a nice touch. Walls were freshly painted & The room felt clean. Breakfast included a blueberry waffle, which was unique. Negative: Carpeting... More

Was this review helpful? Yes
praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I deeply regret that our staff was unable to accommodate your needs and that you encountered housekeeping issues as well. I hope you'll change your mind about seeking other accommodations in the area and that you'll give us the opportunity to impress you... More

The Woodlands, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 3, 2014

Stayed here one night while visiting Carlsbad Caverns. Picked it because of cost. The hotel seems a bit worn and in need of new carpet and updated bathrooms. Rooms and bathrooms were definitely on the small side. But our room was clean. Complimentary WiFi worked. Mini fridge and microwave was nice. Beds ok size, but not super comfortable. No elevator.... More

Was this review helpful? Yes
praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

I am glad that you found our rooms to be clean. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again someday and to transform your opinion of our hotel and service. More

Magnolia, Texas
Top Contributor
51 reviews 51 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 30, 2014

Prior to our vacation, I warned my family that we wouldn't be staying in a luxury hotel in Carlsbad. First of all, there are no luxury hotels and all of the hotels are overpriced due to the demand. A large area of southeastern NM and west TX is dominated by oilfield employees who need lodging. Like many travelers, we were... More

Was this review helpful? Yes
praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

We appreciate the time you've taken to give us your thoughtful review. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering to expand food choices. Your voice is very valuable to us and we hope you will return... More

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Additional Information about Super 8 Motel Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel Carlsbad 2*
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super 8 Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8

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