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All 15 Carlsbad hotels

Super 8 Motel Carlsbad

2.0 of 5 Motel   |   3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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Super 8 Motel Carlsbad
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Ranked #8 of 15 hotels in Carlsbad
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171 people have reviewed this hotel

Traveler rating
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    47
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    53
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52
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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Denver
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms were OK as far as size goes, there were only two of us. The carpets are filthy in the rooms and hallways. The bathtub in our room had a large section of the finish peeling off. I found a used tissue under the sink so guessed the floor in the bathroom hadn't been cleaned well. The bed was OK,... More

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Your feedback is important to us. It is our goal to share a great hotel stay to every guest who visits our property. However, we are saddened to know that we failed to achieve that during your stay. Comments regarding the maintenance and upkeep of our rooms and facilities will be seriously taken and will be discussed with our management... More

Lindon, Utah
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is very old, but they have done some nice things to upgrade it. Rooms were small, bathroom was smaller. Positive: Sheets were clean & soft. Bedding was updated. They had put granite in the bathrooms, which was a nice touch. Walls were freshly painted & The room felt clean. Breakfast included a blueberry waffle, which was unique. Negative: Carpeting... More

Was this review helpful? Yes
praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I deeply regret that our staff was unable to accommodate your needs and that you encountered housekeeping issues as well. I hope you'll change your mind about seeking other accommodations in the area and that you'll give us the opportunity to impress you... More

The Woodlands, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here one night while visiting Carlsbad Caverns. Picked it because of cost. The hotel seems a bit worn and in need of new carpet and updated bathrooms. Rooms and bathrooms were definitely on the small side. But our room was clean. Complimentary WiFi worked. Mini fridge and microwave was nice. Beds ok size, but not super comfortable. No elevator.... More

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praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

I am glad that you found our rooms to be clean. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again someday and to transform your opinion of our hotel and service. More

Travelers are raving about these Carlsbad hotels

Magnolia, Texas
Top Contributor
51 reviews 51 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Prior to our vacation, I warned my family that we wouldn't be staying in a luxury hotel in Carlsbad. First of all, there are no luxury hotels and all of the hotels are overpriced due to the demand. A large area of southeastern NM and west TX is dominated by oilfield employees who need lodging. Like many travelers, we were... More

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praful07451, Manager at Super 8 Motel Carlsbad, responded to this review

We appreciate the time you've taken to give us your thoughtful review. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering to expand food choices. Your voice is very valuable to us and we hope you will return... More

La Jolla, California
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 26, 2014

I stayed at Super 8 July 23, 2014. This is a typical motel out in Carlsbad. The price was right but most of the "price is right" motels are older. This one was an improvement over my last stay at the EconoLodge (yuck). People at the Super 8 were friendly. Bed was a tad uncomfortable but this is a quiet... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for taking the time to write us a review. We do our best to maintain our property in order to provide comfort and relaxation to our dear guests. It is our pleasure to provide you a great value stay that was worth the value you’ve paid for. We will consider your comments More

Carlisle, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

We booked a room here because we didn't want to spend $200-300 for a room elsewhere and the reviews appeared acceptable. Major mistake on my part. Although the hotel staff was neither friendly, nor unfriendly, the hotel was dirty and in need of major repair. Outside the room, tiles were broken and the hallway smelled like urine and stale smoke.... More

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for bringing your thoughts and concern to our attention. We are deeply saddened with the very unlikely experience you had in our hotel. Your insight will be seriously taken and these issues will be immediately attended. Comments regarding cleanliness are our top priority and we will do our best to ensure that these will be handled differently in... More

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed here for one night while we were in Carlsbad to check out the caverns. It was expensive for a motel, but I understand that hotel rooms in the area are in high demand, and that seemed to be the average price in the area. It was only 15 minutes away from the caverns, had free breakfast, and a... More

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for your insightful review. We would like you to know that our rates are competitive and we always keep our accommodations clean and well-appointed to ensure a great value stay. Rest assured the comments you made will be considered in order for us to improve our services, we look forward to serving you again. More

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Additional Information about Super 8 Motel Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 Motel Carlsbad 2*
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super 8 Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
60

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