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All 15 Carlsbad hotels

Super 8 Motel Carlsbad

2.0 of 5 Motel   |   3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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Super 8 Motel Carlsbad
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22%
Ranked #8 of 15 hotels in Carlsbad
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163 people have reviewed this hotel

Traveler rating
    8
    21
    45
    36
    53
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47
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
La Jolla, California
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at Super 8 July 23, 2014. This is a typical motel out in Carlsbad. The price was right but most of the "price is right" motels are older. This one was an improvement over my last stay at the EconoLodge (yuck). People at the Super 8 were friendly. Bed was a tad uncomfortable but this is a quiet... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for taking the time to write us a review. We do our best to maintain our property in order to provide comfort and relaxation to our dear guests. It is our pleasure to provide you a great value stay that was worth the value you’ve paid for. We will consider your comments More

Carlisle, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked a room here because we didn't want to spend $200-300 for a room elsewhere and the reviews appeared acceptable. Major mistake on my part. Although the hotel staff was neither friendly, nor unfriendly, the hotel was dirty and in need of major repair. Outside the room, tiles were broken and the hallway smelled like urine and stale smoke.... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for bringing your thoughts and concern to our attention. We are deeply saddened with the very unlikely experience you had in our hotel. Your insight will be seriously taken and these issues will be immediately attended. Comments regarding cleanliness are our top priority and we will do our best to ensure that these will be handled differently in... More

Travelers are raving about these Carlsbad hotels

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while we were in Carlsbad to check out the caverns. It was expensive for a motel, but I understand that hotel rooms in the area are in high demand, and that seemed to be the average price in the area. It was only 15 minutes away from the caverns, had free breakfast, and a... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for your insightful review. We would like you to know that our rates are competitive and we always keep our accommodations clean and well-appointed to ensure a great value stay. Rest assured the comments you made will be considered in order for us to improve our services, we look forward to serving you again. More

Albuquerque, New Mexico
2 reviews
1 of 5 stars Reviewed 4 weeks ago

After driving for 5 hours after work, the late check-in was simple. Sign this credit card receipt and here are your key cards to your room. The bathroom looked alright, until I looked at the hairdryer. At eye level, it was disgusting and caked with months of dust. The bathtub wasn't much better; I had to scrub the shampoo shelves.... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

We would like to express our sincerest apologies for failing to meet your expectations on our property’s cleanliness. Please know that your feedback will be taken seriously. The details of your comments will be shared with our Housekeeping staff and the rest of our team to ensure that these will be handled differently in future. We hope that you’ll give... More

Oklahoma City, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is about the second cheapest hotel in a city with way overpriced hotels. Room was freshly cleaned though these was some trash hidden behind the bed and the smell of cigarettes occasionally floated through the hallway. The continental breakfast left much to be desired and I had to clean the bugs out of the pool myself, but all around... More

Was this review helpful? Yes 1
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

It is good to know that the accommodation we have provided was able to meet up with your lodging needs. We want you to feel comfortable during you’re your stay. Though we wanted to provide a great value stay, we are saddened that we missed on the cleanliness part. Please know that this details that you’ve mentioned will be addressed... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The room was quite good. The price was very high considering, but as one reviewer put it - supply and demand. The two staff I encountered were lacklustre at best. No receipt provided, sullen, lazy and inattentive. The breakfast was poor - no coffee, then only one weak pot was made and the staff member did not come back to... More

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praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank for taking the time to share your experiences during your recent stay in our hotel. The least we want to happen was an unsatisfactory visit from a valued guest like you. We apologize for failing to meet you expectations regarding the staff services and accommodations we provided. Your feedback will be further evaluated to properly handle the areas that... More

Brownfield, Texas
1 review
5 of 5 stars Reviewed June 10, 2014 via mobile

pictures on the internet of this hotel do it no justice! The room was clean and comfortable.Looks like they have been recently remodeled. The bathroom looks like they have started remodeling but possibly not done still clean!The pool was a little small but my kids were the only ones in it so they had a great time!

Was this review helpful? Yes
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for taking the time to share with us your wonderful experience in our Hotel. Our recent renovations aim to deliver better services and exceed our guests’ expectations. Enjoying your stay with your kids was truly rewarding to hear about. It was nice to know that you appreciated the changes that are being done and still finding our property... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

I don't usually stay at Super 8s, but due to the outrageous over pricing of hotels in this area it was pretty much my only choice. Front desk employees were sullen and despondent, and the lobbey and hallways are old and sad, but the room itself was clean, modern, and comfortable.

Was this review helpful? Yes 1
praful07451, Guest Relations Manager at Super 8 Motel Carlsbad, responded to this review

Thank you for taking the time to share your insight regarding your recent stay in our Hotel. As a valued guest, we want you to be comfortable and well-accommodated. Hearing that you felt there’s lack of warmth from the way our staff have assisted you and that the atmosphere was not what you have expected of from our property is... More

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Additional Information about Super 8 Motel Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 Motel Carlsbad 2*
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super 8 Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

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