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Super 8 Carlsbad

2.0 of 5
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3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
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1 room 1 guest
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Super 8 Carlsbad
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Pie Town, New Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon check-in the front desk clerk offered to put us on the ground floor so that the elderly people in our party did not need to climb the stairs. Clean rooms and bathrooms. Surprisingly quiet in spite of being right at the Hwy. Motel could improve by offering a hot in stead of just cold breakfast.

Review collected in partnership with Super 8

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Glendale, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Wow. I understand that the room prices in this vicinity are steep but for over a hundred bucks I could never have imagined this place Paul's be such a dump. I am not a hotel snob. I've stayed at many motel 6s on the road throughout the years at less than half the price of this one. This hotel takes... More 

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Travelers are raving about these Carlsbad hotels

Tx
1 review
1 of 5 stars Reviewed 3 weeks ago

There were bugs on the floor. Blood stain on the blankets. Just over all a terrible stay. Lazy breakfast. Not worth even putting out. I do not recommend this place to anyone. It's more of a place for a rat to stay! Just dirty an disgusting! Never again. Worst super 8 I've ever been in!!!

Review collected in partnership with Super 8

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Reno, Nevada
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Carlsbad is super expensive this time of year so, when traveling on a business budget I expected less. Overall, this place is a good value and the rooms are actually very modern and comfortable (soft beds). Really my only concern was this morning while packing up my luggage to leave, I turned to look back @ my bed and noticed... More 

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Ruidoso, New Mexico
Level Contributor
7 reviews
2 of 5 stars Reviewed 4 weeks ago

It's a room, it was reasonably clean and it was not as ridiculously priced as some of the other lower-tier chains dotting the highway and preying on visitors to Carlsbad Caverns. The room wasn't bad. Nothing special, but nothing bad other than a bedspread that has seen better days and too many nights. The pool, such as it is, was... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

Room smelled like body odor and was dusty. Walls in the room were stained. On the second day I got dirty towels. I complained to the front desk and the lady was nice about it. The gentleman that came to replace them was not nice and I couldn't even get an apology. He acted like there was nothing wrong with... More 

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Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The lobby needed some cheering up and should feel more welcome as well as the halls. But the lady at the front desk Julie was so kind and sweet. She accommodated my family in the room I wanted and went to great lengths to make my little girls feel like they were people. She held a conversation with us while... More 

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Fort Stockton
1 review
1 of 5 stars Reviewed July 28, 2015

Not so good. It was really old. The bedspread had a big stain on it. The bathroom sink was not cleaned very well.

Review collected in partnership with Super 8

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Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

I'm terribly sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. I want to apologize for the housekeeping issues that you experienced when staying with us. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed July 22, 2015

Tv didn't work and staff directed me to owner who wouldn't get in until 11p. Too late and pool was closed.

Review collected in partnership with Super 8

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Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us We hope to someday see you again and completely transform your view of our service and hospitality. More 

Weatherford, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 20, 2015

Started off with checking in only to find out there was no elevator and we had to carry all of our stuff up a flight of stairs. Then a big sign at the check in desk saying the pool was closed. Get to my room and am welcomed by two bugs and dried gunk that had run down the wall... More 

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Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. It is very distressing and disheartening to see that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance... More 

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