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U.S. Travelers Inn & Suites

2.0 of 5
2429 W Pierce St, Carlsbad, NM 88220
Hotel amenities
U.S. Travelers Inn & Suites
Ranked #4 of 15 hotels in Carlsbad
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82 reviews from our community

    Trip type
Traveler rating
    8
    28
    22
    15
    9
Date Rating
1 review
1 of 5 stars Reviewed May 20, 2013 NEW via mobile

We are here on business and all other hotels are full. The pictures online do not look ANYTHING like the rooms. First room had wall coming apart with screws out. Moved rooms because we have 2 kids. Second room look feel off the door. The lady was bringing me other keys and I showed her the keys and she told... More

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Colorado Springs, Colorado
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 of 5 stars Reviewed May 13, 2013

Stayed there 2 nights and was very happy with the hotel and its location. The rooms were nice, quiet, and clean, with comfortable beds and pillows as well as 2 desk chairs and a flatscreen TV. The free WiFi worked without a glitch. The pool was one of the nicest hotel pools I've ever seen; small, but clean, with lots... More

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MI, USA
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2013

This is one of the more affordably priced hotels in Carlsbad, NM. It is clean, comfortable beds, nice breakfast buffet and I wouldn't hesitate to recommend it. It is a little through town from the Caverns so don't give up finding it. On a Friday night, most restaurants close at 9:00 so be aware of that.

Was this review helpful? Yes 1
Augusta, Georgia
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 30, 2013

OK, so a small portion of my problem with this hotel wasn't *technically* their fault. My hotels.com reservation said that my Standard Queen Room came with a jacuzzi tub. It did not. Even though this was the entire reason that I booked this hotel, as my boyfriend and I had just completed a 5k obstacle course in Albuquerque before driving... More

Was this review helpful? Yes 1
See 6 more reviews by jennykw for Carlsbad
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2013 via mobile

That saying has never been more true until after staying in this hotel. It's one of the cheaper ones in the area, but I was in town on business for two weeks and more than one night there was more than enough. It smelled like a nursing home, the rooms were grimy, especially the bathroom with the "jacuzzi" tub. I... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 15, 2013 via mobile

One reason we book this place was for indoor heated pool. Not working, kids disappointed. But the rooms were clean and big for the price. Breakfast could have been better but was adequate. Again disappointed with non working warm pool.

Was this review helpful? Yes 2
Texas
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 13, 2013

When We got here, we found out that the hot tub didn't work, and the heater for the pool was out. There was a water leak in the hall by the pool area causing the carpet to be soaking wet. Internet/wifi is good here though. Rooms are pretty standard. This place is ok for a 1 night stay...Breakfast, consist of... More

Was this review helpful? Yes 1
Geneva on the Lake, Ohio
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2013

They put the other motels in the area to shame as they must pay more to the cleaning staff then the competitors. Front desk lady checking in was more than helpful. Half the price that the big chains wanted to charge us.

Was this review helpful? Yes 1
San Diego, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2013

I tried doing a walk-in here. I asked the elderly woman behind the front desk if they had any free rooms. Big FAUX PAS. She first stared a me for a bit while collecting anger, then unleashed a string of snide comments about how the rooms aren't FREE, rather AVAIABLE etc., which she drug out in to a painfully over-done... More

Was this review helpful? Yes 3
Dallas, Texas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 26, 2013

It was dated but clean, older than newer, and a bit of a "rough welcome" lets you know that this is going to be a "good" place to spend the night, shower, and move on. It was the best priced hotel at $115+ in Carlsbad, came with a free breakfast that I had to skip, and was in an EXCELLENT... More

Was this review helpful? Yes 1
Hampton Inn & Suites Carlsbad
Great value on a similar hotel
Carlsbad, NM
4.5 of 5 stars 93 Reviews
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Additional Information about U.S. Travelers Inn & Suites

Also Known As:
u.s. Travelers Inn And Suites
u.s. Travelers Hotel
u.s. Travelers Hotel Carlsbad
Comfort Inn Carlsbad
Carlsbad Comfort Inn
Address: 2429 W Pierce St, Carlsbad, NM 88220
Region: United States > New Mexico > Carlsbad
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #4 of 15 hotels in Carlsbad
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The US Travelers Inn and Suites is ideally located near some of New Mexico’s best features such as Carlsbad Caverns National Park, Living Desert State Park, Lake McMillan, Carlsbad Museum & Art Center and Brantley Lake State Park. This 100% non-smoking Magnuson Hotels affiliate offers guests a Continental breakfast served daily, free high-speed wireless internet access, free parking with room for large vehicles, indoor heated pool, hot tub, fax/copy service and exercise room. Unfortunately, pets are not accepted at this location. ... more   less 
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