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All 15 Carlsbad hotels

U.S. Travelers Inn & Suites

2.0 of 5 Hotel   |   2429 W Pierce St, Carlsbad, NM 88220
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U.S. Travelers Inn & Suites
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46%
Ranked #6 of 15 hotels in Carlsbad
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99 people have reviewed this hotel

Traveler rating
    9
    30
    26
    20
    14
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29
27
6
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
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English first
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When I was trying to find lodging in Carlsbad, it was a little terrifying. The only hotels that had "good" ratings cost an arm and a leg and the reviews made all the rest sound like crumbling dirt heaps surrounded by crime and danger. It was with trepidation that I booked two nights at the US Travelers Inn and Suites.... More

Was this review helpful? Yes 1
Burleson, Texas
Top Contributor
62 reviews 62 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We were visiting family in Carlsbad and needed a place to stay. The choice of hotels in Carlsbad is very limited even with the oil boom and with the caverns being only a short drive away. We have stayed in many hotels like this one. Old, outdated, some need of repair, subpair service etc, but usually they cost half what... More

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Travelers are raving about these Carlsbad hotels

Lafayette
Top Contributor
120 reviews 120 reviews
41 hotel reviews
129 helpful votes 129 helpful votes
1 of 5 stars Reviewed 1 week ago

The oil industry is booming in this area and during the week every hotel in the area is booked solid. So of course, the hotels and their computer are taking advantage and gouging. Most of the nicer hotel chains are charging urban prices - over $200 a night for a basic highway hotel room. Not knowing this, I booked the... More

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Bellefontaine
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 12, 2014

We have been in better places but it got us thru the night. Water is hard--no suds! Could not control temp in room, finally just turned off. Very thin walls, could hear everything next door. Had to drive to restaurants since none close by. A reasonably good deal for the area.

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Dublin VA
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 21, 2014

Most of the motels here are really in rough condition due to the influx of oil and gas workers. I'm not criticizing the workers at all, but the lifestyle by its very nature is rough on hotels when they account for most of the guests. The Holiday Inn Express in Carlsbad is over $200/night, and the Fairfield is over $300.... More

Was this review helpful? Yes 1
Midland, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

This place saved us more than just money! We were booked into the only hotel available this weekend. When we got there, we were shocked. The US Travelers Inn was our 2nd call and the 1st with an open room. The staff was wonderful, friendly and went out of their way to make us comfortable! The rates were average for... More

Was this review helpful? Yes 1
Killeen, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014

We encountered an issue with our hotel reservations upon arriving at 3am...so we had to find another room. When I contacted the US TRAVLERS INN & SUITES to check for vacancy I spoke to the night clerk LINDA(grey haired older lady with glasses). LINDA was the rudest person ever! When we arrived at the hotel my husband got off to... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
2 reviews
1 of 5 stars Reviewed February 3, 2014

My family and I arrived at US Travelers Inn at 11:00pm. My husband who is black knocked on the window and the older white woman wouldn't let him into the office. She even made sure the door was locked. We had a reservation and she pretended to look for it and returned quickly say there was nothing there. I had... More

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Austin, TX
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2013

If you want to be ripped off for a hotel room, Carlsbad is your town. Just search Carlsbad hotels and you will see what I mean. This hotel was an adequate alternative to overpriced big chains. The pool was drained, so not usable although shown on their website. There is no elevator to the second floor. The internet was terrible,... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 14, 2013

This is the worst and most expensive hotel of our 12 night trip. Our room has definitely seen better days with a very worn out feel. This is not a chain hotel, but the only one of its kind. At the front desk, the owner said the internet was slow and has no security and was unapologetic about it. I... More

Was this review helpful? Yes 1

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Additional Information about U.S. Travelers Inn & Suites

Also Known As:
u.s. Travelers Inn And Suites
u.s. Travelers Hotel
u.s. Travelers Hotel Carlsbad
Comfort Inn Carlsbad
Carlsbad Comfort Inn
Address: 2429 W Pierce St, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 15 hotels in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:2 star — U.S. Travelers Inn & Suites 2*
Official Description (provided by the hotel):
The US Travelers Inn and Suites is ideally located near some of New Mexico’s best features such as Carlsbad Caverns National Park, Living Desert State Park, Lake McMillan, Carlsbad Museum & Art Center and Brantley Lake State Park. This 100% non-smoking Magnuson Hotels affiliate offers guests a Continental breakfast served daily, free high-speed wireless internet access, free parking with room for large vehicles, indoor heated pool, hot tub, fax/copy service and exercise room. Unfortunately, pets are not accepted at this location. ... more   less 
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