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All 15 Carlsbad hotels

U.S. Travelers Inn & Suites

2.0 of 5 Hotel   |   2429 W Pierce St, Carlsbad, NM 88220
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44%
Ranked #6 of 15 hotels in Carlsbad
A recent review
4 of 5 stars reviewed 2 weeks ago
DBVoyager Castle Rock, Colorado
  • Overview
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106 people have reviewed this hotel

Traveler rating
    9
    32
    27
    21
    17
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12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pensacola, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

This Inn has a nice indoor pool in it's ads,however the hotel owner decided to turn it into a conference room which no one bothers to tell you until you are checking in. I guess charging $150.00 a night isn't enough to maintain a pool so the owner decided to cut a necessary amenity to make more money renting a... More

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Castle Rock, Colorado
Senior Contributor
35 reviews 35 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel to use as a base of operations while in the Carlsbad area. After our exhausting full day in the caverns it was a wonderful, quite place to get some shuteye. The hotel no longer has a pool or Jacuzzi so that had to be taken into account, but looking at the numerous other hotels that were... More

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Florence, KY
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel because a business associate said it wasn't bad. He was wrong. Arrived at hotel and was greeted by the desk clerk. Received my key and was told there is no pool, no hot tub, pretty much no amenities. Since I was on a short business trip, I was ok with that. Got to my room... More

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Travelers are raving about these Carlsbad hotels

Carlsbad Caverns National Park, New Mexico
1 review
1 of 5 stars Reviewed June 21, 2014 via mobile

The room was 170.00 a night. For that price you should reasonably expect a few amenities at least. NOPE! Hotel is multi-storied with NO ELEVATOR! Something you think they would have mentioned on line or at the time of booking. No. Just get there with your luggage and find out you have to huff up the stairs with bags in... More

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1 review
3 of 5 stars Reviewed June 16, 2014

This is a nicer hotel than average. Nice rooms, great breakfast. Pool is not open. They don't have regular hbo! They have 2 hbo family channels but I couldn't watch game of thrones. Woman at front desk didn't seem to care about anything. You can tell that nothing will get past her.

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Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

We enjoyed our stay in Carlsbad at the U.S Travelers Inn. The staff at the hotel were friendly, and they made suggestions when asked. We would stay here again if in Carlsbad, Our room was clean. The breakfast was nice. The location was convenient for us and what we wanted to do. The swimming pool was being remodeled which could... More

Was this review helpful? Yes 1
Santa Fe, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

I usually end up staying here when traveling to Carlsbad because it's one of the only places that will take the government rate. Most of the hotels are really rude when I call and ask what their government rates are, but US Travelers Inn is very accommodating, which I appreciate. Rooms are a bit outdated (circa early 90s I think),... More

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Virginia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 7, 2014

Rooms were hard to get in Carlsbad, New Mexico in April 2014. I thought myself lucky to get a room at this highly rated motel. Everything in the room was clean and well past its sale-date. The carpet was stained and worn. I wonder where they could get parts for the TV. That the furniture held together was a miracle.... More

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Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2014

When I was trying to find lodging in Carlsbad, it was a little terrifying. The only hotels that had "good" ratings cost an arm and a leg and the reviews made all the rest sound like crumbling dirt heaps surrounded by crime and danger. It was with trepidation that I booked two nights at the US Travelers Inn and Suites.... More

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Burleson, Texas
Top Contributor
83 reviews 83 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed April 7, 2014

We were visiting family in Carlsbad and needed a place to stay. The choice of hotels in Carlsbad is very limited even with the oil boom and with the caverns being only a short drive away. We have stayed in many hotels like this one. Old, outdated, some need of repair, subpair service etc, but usually they cost half what... More

Was this review helpful? Yes 1
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Additional Information about U.S. Travelers Inn & Suites

Address: 2429 W Pierce St, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:2 star — U.S. Travelers Inn & Suites 2*
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Also Known As:
u.s. Travelers Hotel Carlsbad
u.s. Travelers Inn And Suites
Comfort Inn Carlsbad
Carlsbad Comfort Inn

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The US Travelers Inn and Suites is ideally located near some of New Mexico’s best features such as Carlsbad Caverns National Park, Living Desert State Park, Lake McMillan, Carlsbad Museum & Art Center and Brantley Lake State Park. This 100% non-smoking Magnuson Hotels affiliate offers guests a Continental breakfast served daily, free high-speed wireless internet access, free parking with room for large vehicles, indoor heated pool, hot tub, fax/copy service and exercise room. Unfortunately, pets are not accepted at this location. ... more   less 
Number of rooms
54

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