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Great Western Inn & Suites

3804 National Parks Highway, Carlsbad, NM 88220
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1 room 1 adult
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Great Western Inn & Suites
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74 Reviews from our TripAdvisor Community

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Durango, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

DO NOT GO TO THIS HOTEL! I wasn't expecting the Ritz Carlton for the price, but I should have read the reviews and reviewed the photos before settling on this property. It wasn't, on the surface, too bad. I've stayed in worse; it was relatively clean, and they were great about our dogs. But, I awakened with bites all over... More 

Helpful?
Thank DgoNewsHound
Lawrence, Kansas
2 reviews
1 of 5 stars Reviewed 4 weeks ago

If I could give this property 0 stars, I would. I spent 3 hours attempting to get to Carlsbad, but all roads were closed due to the snow. Even though their property was unreachable, they still charged me for one night plus tax. Having driven by it the next day, don't make a reservation here and don't stay here. The... More 

Helpful?
Thank Jayhawker-too

Travelers are raving about these Carlsbad hotels

Renfrew, Canada
Level Contributor
123 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed October 5, 2015

Large clean room with fridge, mico & large counter. Bed was comfy & shower was good as was WiFi. Large complex with outside doors on both 1st & 2nd floors. Indoor pool with plenty of parking. Advertised breakfast consisted of 2 kinds of cereal & packaged pastries. Got half a cup of coffee. Plenty of restaurants close by. Newer chain... More 

Helpful?
Thank cleoder
Lake Charles, Louisiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

Checked in after a great day at Carlsbad Caverns. Acceptable room for the price. However, do not expect any help or assistance - from local police department. After catching a vehicle trying to "back in" next us (we were out of state plates) - we requested "extra patrol" and to file a report - gave up after waiting over an... More 

Helpful?
1 Thank LtCOLB
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 15, 2015 via mobile

My husband and I chose this place for the size of the rooms !! The hotel was old and way over priced !! The housekeeping staff was bye far the only plus !! The breakfast was a joke a bested!! Well we were staying long term !! I was playing with my kids and another guest !! And cut my... More 

Helpful?
1 Thank Aaron2219
Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 25, 2015 via mobile

Bug infested room that was not appealing at all. Was very disappointed with the quality of room. Could not stay a night here as did not feel safe for my family and I. Ended up staying across the road at Sleep Inn, much much better.

Helpful?
1 Thank Sam C
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

It is a very average hotel room. It was up to date, large flat screen TV, air conditioning , good firm beds and most of all clean. Yes $100 is a lot for a room like this but much lower than surrounding hotels. I have paid more for worst. My kids loved the indoor pool and I'm not much of... More 

Helpful?
2 Thank Utahwatsons
Lima, Peru
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 12, 2015 via mobile

Very expensive dump. We paid $100.00 for one night and got a moldy bathtub, insects in the room, unfriendly staff... Sub standard breakfast that is not replenished until one asks. Its worth driving to another town... Most hotels in Carlsbad are overpriced...

Helpful?
2 Thank Yogastronoma
Albuquerque
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2015

I come to Carlsbad once a month for work. It's just tough to find a Motel within per-diam that isn't a rat hole. Carlsbad is in the midst of an oil boom so clean, quiet and reasonably priced rooms are tough to find. I have to say, this place is about the best you will find in this town within... More 

Helpful?
1 Thank joe B
Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 9, 2015

Indian guy very rude, property nasty, indoor pool area a joke, OVER PRICED, guy would not let us check in even though property was dead not till around 3, i asked about cancelation seemed to be no problem untill i got on my bank he charged 75.00 to stand in his lobby 1 minute at most..called for a refund and... More 

Helpful?
5 Thank Kim W
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