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All 15 Carlsbad hotels

Great Western Inn & Suites

3804 National Parks Highway, Carlsbad, NM 88220
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Ranked #13 of 15 hotels in Carlsbad
  • Reviews (53)
  • Photos (5)
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53 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Entering our non-smoking room it stunk really bad... then noticed a dirty towel on the floor which obviously had not been vacuumed in a long time and the desk was not cleaned. Then going into the restroom was even worse... the toilet seat had urine all over the seat and there was pubic hair in the shower. Went to talk... More

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Loveland, Colorado
13 reviews 13 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 31, 2014

After reading the reviews here, I had set my expectations quite low. It was better than what I was expecting! Rooms seemed clean. A little overpriced, but when I booked, it was the only reasonably priced hotel available. The oil field workers were noisy starting their trucks at 5am. The breakfast was not worth it - some cereal, pre-packaged pastries,... More

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Smyer, Texas
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 25, 2014

I stay in hotels 4 nights a week on business. I am on a company budget, so I have limited choices. This hotel is OK for a business trip. It is a little old, with a few issues, but is acceptable as a business stay. A little noisy at night with all of the oil field workers. I really do... More

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Travelers are raving about these Carlsbad hotels

Carlsbad, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2013

This place is horrible. The staff is very rude, inconsiderate and hateful. They have a standing policy NOT to rent rooms to local people. They only want out of town people that don't know how awful this place is. The owner operates in Carlsbad but hates Carlsbad people.

Was this review helpful? Yes 2
Bryan, Texas
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 29, 2013 via mobile

Ceiling leaked. Front desk people were unbelievably rude. We were told checkout was at 11am but at 9:30 the maid guy woke us up and asked us if we were going to be out soon. Not knowing what time it was I got up and left as soon as I could. Don't waste your money or risk being ripped off,... More

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 of 5 stars Reviewed July 29, 2013

I generally write positive reviews.but this hotel was just totally awful. the blankets smelled musty it was overpriced we only stayed there because of the location but im not sure staying in the car would be any worse. i came in late and i wanted a later checkout, most hotels i stayed in had a 12 checkout him i had... More

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1 review
1 of 5 stars Reviewed July 28, 2013 via mobile

I booked a room with them at the price of 74.00, the price then jumped to 100.00! When get the room and it was completely nasty! 2 hours later the room begins to to flood, went and got manger and was accused of breaking the toilet! When point out to him the water is coming from around the bottom of... More

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Nokomis, Florida
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 2, 2013

The people were good but we had to have them come in and clean the bathroom before we took our suitcases in the room. I give the bed a 9 and the TV a 9. But it is run down and is populated with field works who rent by the week. Only had one breakfast worst than the one there.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2013

The room was disgusting, the bed was hard as a rock, air conditioner barely worked, and was not on when we came in. It took several hours to get the room to a bareable temperature when we checked in. We had previously made a reservation so they knew we were coming. The night clerk was a sexist rude jerk. It... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2013 via mobile

I'm am currently staying here for two nights and we just checked in the guy at the window was absolutely horrendous!!! He was so rude and humiliating and treated me like scum of the Earth! And being that my husband is a Marine, he did not take it too lightly when the man was so rude, and screamed at me... More

Was this review helpful? Yes 1
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Additional Information about Great Western Inn & Suites

Address: 3804 National Parks Highway, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $
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Also Known As:
Great Western Hotel Carlsbad
Great Western Inn And Suites

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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