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Great Western Inn & Suites

3804 National Parks Highway, Carlsbad, NM 88220
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Great Western Inn & Suites
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1 room 1 guest
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Ranked #15 of 19 Hotels in Carlsbad
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69 Reviews from our TripAdvisor Community

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Traveler rating
    2
    7
    18
    9
    33
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20
15
3
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (9)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (10)
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Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Bug infested room that was not appealing at all. Was very disappointed with the quality of room. Could not stay a night here as did not feel safe for my family and I. Ended up staying across the road at Sleep Inn, much much better.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a very average hotel room. It was up to date, large flat screen TV, air conditioning , good firm beds and most of all clean. Yes $100 is a lot for a room like this but much lower than surrounding hotels. I have paid more for worst. My kids loved the indoor pool and I'm not much of... More 

Was this review helpful? Yes 1
Lima, Peru
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 12, 2015

Very expensive dump. We paid $100.00 for one night and got a moldy bathtub, insects in the room, unfriendly staff... Sub standard breakfast that is not replenished until one asks. Its worth driving to another town... Most hotels in Carlsbad are overpriced...

Was this review helpful? Yes 1

Travelers are raving about these Carlsbad hotels

Albuquerque
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015

I come to Carlsbad once a month for work. It's just tough to find a Motel within per-diam that isn't a rat hole. Carlsbad is in the midst of an oil boom so clean, quiet and reasonably priced rooms are tough to find. I have to say, this place is about the best you will find in this town within... More 

Was this review helpful? Yes 1
Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 9, 2015

Indian guy very rude, property nasty, indoor pool area a joke, OVER PRICED, guy would not let us check in even though property was dead not till around 3, i asked about cancelation seemed to be no problem untill i got on my bank he charged 75.00 to stand in his lobby 1 minute at most..called for a refund and... More 

Was this review helpful? Yes 5
Lubbock, Texas, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 19, 2015

It smelled very clean when we entered the lobby, but went downhill from there. Like others have said, the rates are about double everywhere. I didn't want to pay 550.00 for 2 rooms anywhere else. This place was cheaper, but you get what you pay for here. It did appear to have several oil field workers and remodeling people that... More 

Was this review helpful? Yes 3
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 17, 2015

The rooms where gross. Old and smelled old. The shower didn't get hot more like Luke warm. The beds are like sleeping on a rock. They messed up my back really bad. The staff was bad. I had maid service banging on the door at 7:30 in the morning and check out is at 10 or 11. They knocked twice... More 

Was this review helpful? Yes 5
Fayetteville, Arkansas
Level Contributor
175 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed November 24, 2014

All the hotels were twice the average in Carlsbad NM. This hotel is definitely low end. I wouldn't recommend for a family vacation. I would stay with guys on a Hunting/fishing trip or like many other guests appeared to be oil field workers. The room was dated and not cleaned very well. The bed was firm and pretty comfortable. All... More 

Was this review helpful? Yes 3
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 1, 2014

Nasty and Smelly this place was just nasty inch thick dust on the base boards and vents the bathroom was so bad look like some one had peed on the wall the bathroom door had brown stuff on (crap) they need to fire there cleaning crew a bucket of soap and water would do wonders but i don't think they... More 

Was this review helpful? Yes 6
United States
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 26, 2014

The room was clean, but it smelled. The beds were like sleeping on the ground.. Fairly quiet so that's good.. My kids went to go swim, but the water was ice cold and the hot tub didn't work very well.. For the price, I probably would not come back here...

Was this review helpful? Yes 2
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