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BEST WESTERN Stevens Inn

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1829 South Canal Street, Carlsbad, NM 88220-6517
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Best prices for: 1 room 1 guest
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BEST WESTERN Stevens Inn
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Isle of Man, United Kingdom
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We booked this hotel for two nights as we were going to Carlsbad Canyons. Hotels in the area are limited and as Stevens Inn was a Best Western we thought that it would be at least be up to their usual standard - BIG MISTAKE! The fridge didn't work and our room wasn't cleaned. My husband rang down to reception... More 

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Henderson, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

They are trying to update the property and the rooms, but have a ways to go. Breakfast was good. The pool area is old, no spa. The beds are comfortable, rooms are ok, new carpet. The bathroom are rough.

Review collected in partnership with Best Western

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Honolulu, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Monopoly on Hotels/Motels in this town, so finding a good value is not going to happen. Visiting Carlsbad Caverns options are limmited, stay near the Park in White City with no infrastructure or 20 mile away in Carlsbad. Good restraunt, Large rooms, Nice kids pool, Large property. Best price for what you are going to get in a 3-4 star... More 

Review collected in partnership with Best Western

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Sugar Land, United States
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here last here and had a better experience. Issues this time were a room that was not cooled at all prior to my arrival. Yes a minor detail but these rooms are huge and have 10-foot + ceilings so it takes hours for them to get cooled down to a comfortable temperature. Room 247 also has an outdated and... More 

Review collected in partnership with Best Western

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Carrollton, United States
1 review
4 of 5 stars Reviewed 1 week ago

We really enjoy staying at this hotel because the restaurant is excellent, breakfast is good with lots of variety and rooms are clean and comfortable. The staff is always helpful and friendly. Everytime we go to Carlsbad for business we should this hotel. Main reason is restaurant but everything else is great too.

Review collected in partnership with Best Western

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Wolcott, Connecticut, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

As others have said, the Carlsbad market is saturated with oil workers (natural gas too?). Prices are high as a result, but I think the only places to stay are in Carlsbad or tiny White's City if you want to visit the caverns. If you don't mind sharing the parking lot with a ton of dusty work trucks, then it's... More 

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Houston, Texas
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent some time looking at reviews at the area hotels. We came to go to the Caverns and then get up early to climb Guadalupe Peak. We figured we wouldn't be in the hotel too long anyway. Reviews on other places seemed to indicate that while they were newer they had often been not maintained, busted up (rowdy crowds),... More 

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Bremerton, Washington, United States
1 review
4 of 5 stars Reviewed 1 week ago

Beds & internet are killer good. Bar/Lounge & Restaurant on site. Employees helpful and pleasant. My room was clean and had everything I needed. I also like that it was in the corner and pretty private. Upgrades to rooms taking place. Good value for this area. There is a pool and fitness center as well but I did not have... More 

Review collected in partnership with Best Western

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Chesterton, Indiana
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Decor is dated, but sufficient; small bathroom, but nice that the sink and counter were outside the bathroom; fabulous restaurant with excellent food; lots of tasty continental breakfast choices; very friendly, accommodating staff.

Review collected in partnership with Best Western

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Bonham, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

If I had spent more time looking at motel offerings and ratings in the area before arriving in Carlsbad, I would have chosen another motel. It was the most expensive motel we stayed at on the trip. Overall, it was clean and the room was nice. The restaurant was excellent.

Review collected in partnership with Best Western

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