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3.0 of 5 1829 South Canal Street, Carlsbad, NM 88220-6517
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356 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Carson City, United States
1 review
1 of 5 stars Reviewed yesterday NEW

This place is Horrible. Checked me in to occupied rooms twice! Finally put us in a vacant room that was a so called suite?Smelled like dirty feet and they charged us for an upgrade. Mold and broken tile everywhere. Sink plugged up everyday. No hot water for two days with no warning. This place is worse than a Motel 6.... More 

Review collected in partnership with Best Western

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently spent a week in the Stevens Inn and was really surprised at the price since the the other hotels in the area are quite a bit higher. The Stevens Inn had really large nice rooms a large great bathroom. The unique thing is that this hotel has a restaurant and lounge. Both were very nice and the breakfast... More 

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santa barbara
Top Contributor
72 reviews 72 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

i booked a room here a month in advanced but due to snow storms and icy roads it got booked to capacity the day we arrived. Thank goodness for reservations! A little pricey for what it was but it saved us a further drive to the next town or Roswell in icy conditions. The room was clean and spacious. We... More 

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Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I am glad your stay was enjoyable. I hope if you ever make it back to Carlsbad again the Stevens Inn will be first choice when it comes to your lodging needs. Thanks Bobby Forrest G/M More 

Astoria, New York
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Due to the oil boom, the average price for a night is over $300 in this area. This hotel charged us just over $200 a night, so we felt is was reasonably priced considering the economic circumstances of the area. This is an older property that has been renovated. It was clean and warm. When we arrived, we discovered that... More 

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San Diego, CA
20 reviews 20 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Giving it a Poor to Average grade due to someone walking into our Hotel room while we were sleeping. Apparently, the front desk gave someone else our room key code. In addition, we were locked out of our room prior to checkout and had to get a Housekeeping Staff member to let us in. Other negatives include items in the... More 

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Travelers are raving about these Carlsbad hotels

Houston, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

While the list price of the hotel was outrageous (lots of demand from the oil fields), the manager allowed us to use our points even though we were walk-ins. Kevin at the front desk is very helpful. The motel is old and is nothing special. The breakfast was noting special either. thought it was good to see pancakes in the... More 

Review collected in partnership with Best Western

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Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I appreciate your business at the Best Western Stevens Inn. The property is older but we are constantly making improvements. The Stevens has been a landmark in Carlsbad for many years. I hope to keep improving our hotel and maintain the large business following we have. Thanks for your review. Bobby Forrest G/M More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing special, up to BW standards. It has restaurant and breakfast room. We only tried breakfast. Hotel is huge and breakfast was serviced by three people which was not enough to keep up with demand. Constantly running out of food. Better to show up early.

Review collected in partnership with Best Western

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Albuquerque, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Went to Christmas on the Pecos and made a last minute reservation. Picked Best Western because I like staying there because it is usually near a decent restaurant and we were there for Christmas. The Flume restaurant is part of the hotel and had a great buffet. We had two other meals there and it was a VERY good experience.... More 

Review collected in partnership with Best Western

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Downey, California
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There are so many good things about this place - it's expanded to include many new rooms, good outlets for electronic devices, free wifi, lobby and restaurant with great decor, good hot breakfast included (and it looks like even some locals visit), and THE PRICE SEEMS TO BE MUCH LOWER THAT OTHER HOTELS!! We were only able to stay two... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago

In town for business and short notice, so I took a hotel with a moderate price tag of 160'ish. Other, new hotels in the area for $300, so depending on how much you want to spend, options are available. Quick review is this property has full restaurant with free breakfast, pool and large rooms. Adequate until visiting the rooms... My... More 

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Additional Information about BEST WESTERN Stevens Inn

Address: 1829 South Canal Street, Carlsbad, NM 88220-6517
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Stevens Inn 3*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Cheap Tickets, Otel, getaroom.com and Despegar.com so you can book your BEST WESTERN Stevens Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad

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