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BEST WESTERN Stevens Inn

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1829 South Canal Street, Carlsbad, NM 88220-6517
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BEST WESTERN Stevens Inn
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428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, California
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Caverns brought me to the Sevens Inn and to Carlsbad. The Caverns are AMAZING the city of Carlsbad is not. During our Southwest road trip we stayed at 5 Best Westerns - this one was OK (but it also was the worst and by far the most expensive). Perhaps it doesn't deserve the worst rating but combined with this... More 

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Cabot
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

room ok. a little pricey. hotel front desk no very friendly. no military discount. good location for nearby resturants and to the caverns. gas stations and the like. Walmart just down the road. restaurant and lounge wasn't open. probablt due to a sunday arrival

Review collected in partnership with Best Western

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Albuquerque, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

VERY clean location with an excellent breakfast bar. My only complaints is the lack of outlets around desks in rooms making it difficult to use both PC and printer. Additionally, every time I stay here I have to call the internet support number as the internet stops working midway through my one night stays. Shower could be more consistent with... More 

Review collected in partnership with Best Western

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Albuquerque, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We travelled with 2 boys 11 and 9. They loved the pool. The spa was very little but did not stop us from enjoying it. BW has great breakfasts. All in all, we were very satisfied with the facility and its location.

Review collected in partnership with Best Western

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San Antonio, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Clean, friendly staff that made our 1st night with pet away from home before visiting the Carlsbad Caverns a no hassle stay. It is oil country, thus the hotel is mainly taken by workers - but that carries no value itself nor good / nor bad

Review collected in partnership with Best Western

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Fort Collins, Colorado
Level Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good Best Western property. Large, ample rooms, friendly staff and very clean People are friendly , you can enjoy the large ground it sits on I would definitely go back if I am in the area. The convenience of having a restaurant with large selection of dishes attached to a hotel if great specially after touring the... More 

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Austin, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was a welcome retreat from the long day on the road. The room was large with high ceilings and a powerful AC. The entire hotel has a cool retro feel. It's a bit pricey, but comparable to other hotels in town. The other reviews I read on-line were spot on. We weren't able to use the pool due... More 

Review collected in partnership with Best Western

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Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

Thanks for your review on TripAdvisor. Bobby Forrest G/M More 

Albuquerque, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay at Best Western-Stevens Inn in Carlsbad, NM was wonderful! The room was spotless and the beds were comfortable, not too hard and not too soft. The pool was nice and clean. Having an on-site laundry was great. Thank you for making our stay very enjoyable!

Review collected in partnership with Best Western

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Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

Thanks for your review on TripAdvisor. Bobby Forrest G/M More 

Eugene, Oregon
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We needed one night in Carlsbad before visiting the caverns in the morning. I was shocked by the prices of the motels I checked. This Stevens Inn had the most reasonable price among the motels I looked at with TripAdvisor ratings of average or better. I was nervous it would be dirty and below average, but it was fine. We... More 

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Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I appreciate your review on TripAdvisor. The Stevens Inn is currently under one of the largest property improvement plans in the Best Western system. It is exciting to see our hotel come to life with all of the new remodeling. . Thanks for your stay. Bobby Forrest G/M More 

Prescott, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This is a remodeled "Motor Court" that is way over priced! Room was OK at best however not nearly worth the ridiculous price of $190.00. We stayed at another Best Western during our trip that where much nicer and priced right. We also stayed at 5 other hotel brands that were in the $100 to $130 range that were excellent... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I appreciate your review on TripAdvisor. The hotel rooms in Carlsbad are higher because of the oil and gas activity. Carlsbad has been a boom town because of the new technical advancements in the energy sector. The rooms are more expensive but the wear and tear that goes along with the rougher cliental is a trade off. Thanks for staying... More 

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