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BEST WESTERN Stevens Inn

3.0 of 5 1829 South Canal Street, Carlsbad, NM 88220-6517
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BEST WESTERN Stevens Inn
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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alto, United States
1 review
3 of 5 stars Reviewed 1 week ago

Quality all around. A little dated but clean. Breakfast is descent everyone is friendly. Priced high, but everything in Carlsbad is about $75 per night too high. I recommend staying here in comparison to other hotels I have stayed at in Carlsbad. Overall descent quality for the price with a descent breakfast, located in a good part of town. Parking... More 

Review collected in partnership with Best Western

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Plano
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, clean rooms that were very large, comfortable beds, with two sinks in the bathroom which made my wife very happy. Only negative is parking. I drive a tour bus and stayed here with a group. When we checked in, there was a trailer parked on the side of drive by pool which did not allow you to turn... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Had a really nice stay here, and really close to several things going on. Christmas on the Pecos, and Carlsbad Caverns were great. We get a warm breakfast and they have a wonderful restaurant. The rooms were really nice and the beds were great.

Review collected in partnership with Best Western

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EL PASO, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice, clean and welcoming. Only problem was our room was to close to the nightclub, a very popular place. If you stay, get a room away from the bar. It's a large enough property that that is possible. Otherwise, a wonderful stay.

Review collected in partnership with Best Western

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Las Cruces, NM
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had heard that because of the oil well boom in the Carlsbad area that most of the motels have raised their rates significantly. This Best Western Inn offers 220 rooms at a very reasonable rate and includes a hot breakfast. The Inn is not new, but it is very well maintained and the beds were very comfortable. Our room... More 

Was this review helpful? Yes 2
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I am glad you enjoyed your stay at the Stevens Inn. Customer satisfaction is always our top priority. I appreciate the feedback and try to always use it in a positive learning experience. I hope your Holidays are enjoyable, Thanks Bobby Forrest G/M More 

Vacaville, California
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were large, clean & comfortable. Fridge, micro & coffee pot in each room. Lots of sometimes rowdy construction workers that are in town for natural gas work. Traffic is horrendous. Many new chain hotels under construction. No food options within easy walking distance of motel. The restaurant staff is very accommodating considering how overwhelmed they are by the... More 

Was this review helpful? Yes 1
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I appreciate you taking time to respond to Tripadvisor about your stay at the Stevens Inn. Customer feedback goes a long way in addressing our strengths and weaknesses. Happy Holidays. Thanks Bobby Forrest G/M More 

sussexUK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights, easy drive to the caverns. Room was very large and clean. Breakfast average and rather chaotic at times. The restaurant for evening meals was good and the staff very efficient.

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Lubbock, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a family trip for a soccer tournament, and I booked this place after reading the reviews and settling for this one as probably the most decent. I wasn't too happy with the high price of the stay, but considering it was last minute I figured it would have to work. At check-in was charged an extra $20 for... More 

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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

At about half the price of the other chain hotels, I decided to give Best Western a try. The room was large and very clean. Comfy bed with modern amenities. The free breakfast buffet was tasty and having an on site restaurant is welcoming. A great stay.

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Aurora, Colorado
Top Contributor
78 reviews 78 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed 2 nights while visiting the area and Carlsbad Caverns. We had 2 rooms, we ended up close to each other but not next to each other but that was fine. The rooms were clean and nice sized rooms. The free WiFi is not very strong and seriously slow, but I am not sure if that is because we... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Stevens Inn

Address: 1829 South Canal Street, Carlsbad, NM 88220-6517
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Stevens Inn 3*
Number of rooms: 220
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Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad

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