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All 15 Carlsbad hotels

Holiday Inn Express Hotel & Suites Carlsbad

2.5 of 5 Hotel   |   2210 I West Pierce Street, Carlsbad, NM 88220
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Ranked #4 of 15 hotels in Carlsbad
A recent review
3 of 5 stars reviewed 3 days ago
we2love2travel1 Spring Grove, Illinois
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176 people have reviewed this hotel

Traveler rating
    38
    76
    34
    15
    13
See reviews for
70
60
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Spring Grove, Illinois
Top Contributor
75 reviews 75 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If the reason for over price is due to the oil & gas industry, and "us" consumers are already paying higher prices at the gas pump, it is hard to understand this. I am not familiar with the gas & oil industry at all, but why should people traveling on vacation, with plans to visit the Carlsbad Caverns, have to... More

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Stafford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Expensive, but a necessary stop on our road trip through New Mexico. Carlsbad Caverns are nearby and well worth a visit. A large, characterless building, but the staff are friendly and the rooms are appointed to a high standard. Breakfast was an experience; finding the food sited around the four corners of the restaurant, learning how to take the tops... More

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Lincoln
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this Hotel using it as a base only whilst travelling to San Diego and surrounding area. For this purpose it was ideal as the rooms were large and very clean although the hotel was a typical Holiday Inn Express and lacked personality. The breakfast set up was definitely suited to families with young children with disposable cutlery and... More

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Lubbock, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was about to turn out the light and saw movement. A bug was nested under the edge of the sheets. I got a tissue and squashed it and alerted the front desk. No manager on duty but they did move me to a larger room. I won't sleep well. Clean hotel overall but this is the nightmare I didn't... More

Was this review helpful? Yes 1

Travelers are raving about these Carlsbad hotels

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 19, 2014

The hotel overall was fine and a typical Holiday Inn Express. The floors were really dirty and needed vacuuming in the halls. The breakfast choices were great! The bathroom size in the king suite was very large. And the room was very spacious. We have stayed here 3 times now and haven't had any problems until this time. When we... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear Forzy, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M... More

Myrtle Beach, South Carolina
Top Contributor
88 reviews 88 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 18, 2014

Front desk staff were very helpful. Room very clean and more that adequate, Location great. Close to hospital. Restaurants across street. The only downside and I admit to being very nitpicky is the quality of the breakfast was less than I would prefer. Adequate to be sure.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014

Clean and welcoming although pricey for a HIE. This part of the US is full of oilfield workers which keeps the hotels full and expensive. Breakfast was very good and again, staff was efficient and very helpful. As we left for the National Park this morning, they provided us with a map and brochures.

Was this review helpful? Yes 1
West Hartford, Connecticut
Top Contributor
66 reviews 66 reviews
66 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 7, 2014

I stayed here for one night while checking out the national parks. As everyone has already mentioned, the hotel mainly hosts oil & gas people, so you can expect it to be a little blue collar. However, I think the hotel handles it reasonably well - it was pretty clean and with good service. I wouldn't pay cash to stay... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear ValGor, Thank you for writing a candid review about your recent stay with us. We are delighted to know that our location and amenities were suitable for the purpose of your travel. We work diligently to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations.... More

Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 29, 2014

Just want to WARN everyone, my daughter slept in a hideaway sofa at this hotel and about 24 hours later about 25 bed bug bites showed up in different areas of her legs. Creepy! A lovely bonus after they charged us $350 for the room.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear susiecamera, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014 via mobile

The staff was tremendously friendly and helpful. I was put off by all the Hindu god statues and pictures on the main floor. The pool area was nice and cool despite an outside temp of 100 degrees. The breakfast staff was so helpful, even offering a tray for me to bring food up to my room. The room had real... More

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Hotel & Suites Carlsbad

Address: 2210 I West Pierce Street, Carlsbad, NM 88220
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Carlsbad 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Carlsbad
Holiday Inn Express Carlsbad
Holiday Inn Carlsbad
Carlsbad Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Natural Attractions Abound Near this Carlsbad, New Mexico Hotel In the heart of Eddy County in central New Mexico, you will find a comfortable place to stay at the Holiday Inn Express Hotel and Suites of Carlsbad. Conveniently located near some of the world s finest caves, this is the perfect starting point for your New Mexico adventure.Our Carlsbad hotel is three miles from the Carlsbad City Airport (CNM); so getting to and from your flights will be no problem with our central location. Just minutes from the center of Carlsbad and within walking distance of many shops, our New Mexico hotel is near the Pecos River Convention Center and the Carlsbad Civic Center. Los Alamos National Labs and Sandia Labs are also situated close to our Carlsbad accommodations.Some of America s most famous caves, like the Carlsbad Caverns, are only a half-hour from our hotel in Carlsbad. Lodging here also keeps you near the Living Desert State Park and Zoo and the River Walk and Recreation Center, located on the beautiful Pecos River. Brantley Lake State Park, a 20 minute drive from our Carlsbad hotel, offers a number of walking and hiking trails. Our Carlsbad hotel offers choice amenities like a recently renovated Fitness Center and whirlpool. From the complimentary hot breakfast bar and free high-speed Internet access to the triple-sheeted bedding, we go beyond discount hotels in Carlsbad, NM to offer you an enjoyable experience. ... more   less 
Number of rooms
80

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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