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All 15 Carlsbad hotels

Holiday Inn Express Hotel & Suites Carlsbad

2.5 of 5 Hotel   |   2210 I West Pierce Street, Carlsbad, NM 88220
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71%
Ranked #3 of 15 hotels in Carlsbad
A recent review
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172 people have reviewed this hotel

Traveler rating
    38
    76
    31
    14
    13
See reviews for
69
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4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel overall was fine and a typical Holiday Inn Express. The floors were really dirty and needed vacuuming in the halls. The breakfast choices were great! The bathroom size in the king suite was very large. And the room was very spacious. We have stayed here 3 times now and haven't had any problems until this time. When we... More

Was this review helpful? Yes 2
Myrtle Beach, South Carolina
Top Contributor
80 reviews 80 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Front desk staff were very helpful. Room very clean and more that adequate, Location great. Close to hospital. Restaurants across street. The only downside and I admit to being very nitpicky is the quality of the breakfast was less than I would prefer. Adequate to be sure.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and welcoming although pricey for a HIE. This part of the US is full of oilfield workers which keeps the hotels full and expensive. Breakfast was very good and again, staff was efficient and very helpful. As we left for the National Park this morning, they provided us with a map and brochures.

Was this review helpful? Yes 1
West Hartford, Connecticut
Top Contributor
52 reviews 52 reviews
52 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night while checking out the national parks. As everyone has already mentioned, the hotel mainly hosts oil & gas people, so you can expect it to be a little blue collar. However, I think the hotel handles it reasonably well - it was pretty clean and with good service. I wouldn't pay cash to stay... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear ValGor, Thank you for writing a candid review about your recent stay with us. We are delighted to know that our location and amenities were suitable for the purpose of your travel. We work diligently to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations.... More

Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just want to WARN everyone, my daughter slept in a hideaway sofa at this hotel and about 24 hours later about 25 bed bug bites showed up in different areas of her legs. Creepy! A lovely bonus after they charged us $350 for the room.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear susiecamera, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More

Travelers are raving about these Carlsbad hotels

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was tremendously friendly and helpful. I was put off by all the Hindu god statues and pictures on the main floor. The pool area was nice and cool despite an outside temp of 100 degrees. The breakfast staff was so helpful, even offering a tray for me to bring food up to my room. The room had real... More

Was this review helpful? Yes 3
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family — 2 adults, 2 teen boys — stayed here for two nights during a recent road trip through New Mexico. According to the reviews, this is one of the best places in Carlsbad. It’s not fantastic, but there are only so many options. FYI - Carlsbad is home to A TON of oil & gas activity. In my... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear treysprinkle, Thank you for taking the time to share your thoughts with us. I am very delighted that our hotel staff was able to provide you with a satisfying service on many aspects of our facility. It is always our top priority to make sure that we meet your needs when it comes to clean and comfortable environment and... More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I always book my room here or at the Hampton. Both hotels are always perfectly clean, friendly staff and up to date rooms. I travel mostly for business and I have stayed at the other hotels in this price range and no matter what I always come back to these two.

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Twin CIties, MN
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 19, 2014

The hotels in Carlsbad are VERY expensive due to the oil and gas industry. The hotel itself was very nice and they had a large breakfast buffet. Our room was a "two room suite", but it was really just a single room that had a separate sitting area with a couch, table, and TV. Not what I would call a... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad, responded to this review

Dear JDTracy1, Thank you for your recent stay with us. We are pleased to read that you found our hotel nice, and that you liked the breakfast buffet. We provide service rates that are competitive in the area while simultaneously ensuring that our facilities are well maintained. As hospitality professionals, it is certainly not our intent to inconvenience our valued... More

Tucson, Arizona
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

The prices for lodging in Carlsbad are outrageous! However once you come to terms with that, this hotel offered us a great night's sleep. The bed was a true king size, with soft cool linens. The room was generous with space for my husband and I to navigate around each other and our luggage. An in room refrigerator allowed us... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Carlsbad

Address: 2210 I West Pierce Street, Carlsbad, NM 88220
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Carlsbad 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Carlsbad
Holiday Inn Express Carlsbad
Holiday Inn Carlsbad
Carlsbad Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Natural Attractions Abound Near this Carlsbad, New Mexico Hotel In the heart of Eddy County in central New Mexico, you will find a comfortable place to stay at the Holiday Inn Express Hotel and Suites of Carlsbad. Conveniently located near some of the world s finest caves, this is the perfect starting point for your New Mexico adventure.Our Carlsbad hotel is three miles from the Carlsbad City Airport (CNM); so getting to and from your flights will be no problem with our central location. Just minutes from the center of Carlsbad and within walking distance of many shops, our New Mexico hotel is near the Pecos River Convention Center and the Carlsbad Civic Center. Los Alamos National Labs and Sandia Labs are also situated close to our Carlsbad accommodations.Some of America s most famous caves, like the Carlsbad Caverns, are only a half-hour from our hotel in Carlsbad. Lodging here also keeps you near the Living Desert State Park and Zoo and the River Walk and Recreation Center, located on the beautiful Pecos River. Brantley Lake State Park, a 20 minute drive from our Carlsbad hotel, offers a number of walking and hiking trails. Our Carlsbad hotel offers choice amenities like a recently renovated Fitness Center and whirlpool. From the complimentary hot breakfast bar and free high-speed Internet access to the triple-sheeted bedding, we go beyond discount hotels in Carlsbad, NM to offer you an enjoyable experience. ... more   less 
Number of rooms
80

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