We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Executive Suites & Hotel and Carlsbad?

We'll send you updates with the latest deals, reviews and articles for Executive Suites & Hotel and Carlsbad each week.

  • Save Executive Suites & Hotel
  • E-mail this page
BOOK NOW!

Executive Suites & Hotel


Executive Suites & Hotel
Hotel class 3 of 5
601 S. Canal, Carlsbad, NM 88220
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Traveler Reviews

74% Do not recommend
2.0 of 5 stars 35 Reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (35)
Friends getaway (0)
[ Date ] [ Rating ]
Save Review
1 of 5 stars
mintcar 1 contribution
Las Cruces, NM
Jun 22, 2009 | Trip type: Family
1/2 found this review helpful

It is an awful hotel! We stayed for 3 nights and the bathroom was flooded the whole time. It smelled like sewer. They would come to clean it but never fixed it. The hotel was book so they couldn’t move me to another until the last night. As we checked out they told me they could only give me a... more

Management response from
Robert Lilend, manager

The guest had stayed in the room whole day the room was perfect . AT 9 pm we got massage to clean the bathroom , we cleaned the bathroom.on those 3- days whole town( due to softball tournament)was booked so there was no room in town. once we found room ,we alloted them the new room Our regular rate is...

Save Review
2 of 5 stars
dennisopie 1 contribution
Houston, TX
May 23, 2009 | Trip type: Family
0/1 found this review helpful

The hotel is ok, but by no means a great or good hotel. It is very out dated in every fashion. The building needs new paint. The rooms need to be updated. Our room was sort of clean but not as clean as it should be. The pool is not heated. The pool had some very cheap repair job done... more

Management response from
Robert Lilend, Manager

This hotel was OPERATED as Ramada inn FOR 7 YEARS, AFTER that they renovat and operate as full facility Holidayinn for approximatly 10 years then renovate and reopen. This hotel was operatd as holidayinn so now a days also we have same amenities as holidayinn viz... in room coffee maker,iorn and iorning board, hair dryer,radio alarm clock, suitcase stand,freeze and...

Save Review
4 of 5 stars
bluedeserttrav 1 contribution
new mexico
Apr 7, 2009 | Trip type: Business
2/2 found this review helpful

Yes, the place can use some work. It is out of date and is in need of repair. More money needs to be reinvested into the property. Other than that, I had a perfectly pleasurable stay here. And I've been staying here since August. Most of the time, there was free laundry. If the machines are taken, there is a... more

Save Review
1 of 5 stars
tslemmer 1 contribution
columbus, ohio
Mar 24, 2009 | Trip type: Couples
1/2 found this review helpful

A real dump. We left after checking in. Think about this; the blanket had a dozen burn holes in it. more

Management response from
Robert Lilend, Manager

we do not know when this guest was at our property and as per review look like he do not stay with us and we dont charge him. we are ready to do everything to make our guest happy. thanks

Save Review
1 of 5 stars
luvtravling 1 contribution
Anywhere, USA
Jun 18, 2008 | Trip type: Family
1/2 found this review helpful

The pool was closed the whole time. First we were told it would open between 5PM and 6PM due to pool chemicals, then 8PM because they had the pool open till 2AM the previous night. The bathtub looked like it was still dirty. There was trash laying around the property. The playground that they have is for kids up to... more

Management response from
Robert Lilend, Manager

we need to maintain certain level of Ph and chlorine in the pool for safety reason . we have new staff for housekeeping . we hane renovated the property. Thanks

Save Review
1 of 5 stars
Johnnieh 1 contribution
Lawton
Apr 5, 2008 | Trip type: Couples
0/1 found this review helpful

My wife and I drove up to get a room and it took the guy on duty about 10 minutes to open the door. The worst thing was when i asked what the rooms were like. He canged his tone and claimed he had no rooms and told us to leave. He then watched us leave with his phone in... more

Management response from
Robert Lilend, manager

after midnight we have security system is on so the employee has to turn off that & then he can open the door. At night time if guest will ask to see the room we will not be able to do so for security reason. thanks

Save Review
2 of 5 stars
hdvalentine 5 contributions
Minnesota Lake, Minnesota
Apr 1, 2008 | Trip type: Couples
1/2 found this review helpful

A former Holiday Inn, now independently owned, ok, could use some repair. A no frills stay. Breakfast was OJ from a carton and tiny powdered donuts from Walmart. I don't think the desk had my reservation until I showed them my confirmation - no problem tho, almost no one was staying there. Inexpensive - spend a little more and stay... more

Management response from
Robert Lilend, Manager

we have coffe, tea,cereals, juices ,donuts,begals,muffins and bread for breakfast. For guest's privacy reason system dose not allow all forntdesk clerks to excess the reservation directly. Thanks

Save Review
1 of 5 stars
AHW456 1 contribution
Merkel
Mar 24, 2008 | Trip type: Family
2/3 found this review helpful

Room was so so clean. No towls when we checked in took two trips to the front desk to get towls the second night all we had was towls no washrags, ran out of hot water the second night. There was also a big wad of hair in the bathtub drain. Wireless internet was a joke!!! Cont'l breakfast was ceral... more

Management response from
Robert Lilend, Manager

we have new housekeepers and we installed one more boiler on the property. Thanks

Save Review
1 of 5 stars
stinkyflowers2002 1 contribution
Houston
Mar 17, 2008
2/3 found this review helpful

We called ahead because our info still showed it as Holiday Inn. They also answered the phone "Holiday Inn". We were weary from traveling all day long and did not arrive until sometime around midnight. We figured they had a certain standard they had to meet so it should be an okay place to stay. When we got there, it... more

Management response from
Robert Lilend, manager

This property was holiday inn not now. We have big sign board saying" Executive suites & hotel ". Our frontdesk is 24 hrs and if guest have any problem we are there round the clock. I don't understand why some one sleep in the room if there is a mouse in bath tub.?? We can offer new room or we...

Save Review
1 of 5 stars
NyxieRose 1 contribution
Los Angeles, CA
Oct 25, 2007
0/3 found this review helpful

This is the worst Hotel I have ever stayed in. The lobby smells. The room stunk of mold and mildew remover and there was still traces of mold in the bathroom. The door to the bathroom did not close. The inside of the microwave was filthy with dried, splattered food. I found a dead spider and dead moth in the... more

Management response from
Robert Lilend, Manager

We have service contract with reputed pest elimination company to take care of any kind of bugs. we have new housekeeprs working for us.Our desk service is 24 hrs to help our guest with any problem. if guest ask us will help any time. thanks.

Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Executive Suites & Hotel? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Executive Suites & Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Executive Suites & Hotel Address

601 S. Canal, Carlsbad, NM 88220