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All 15 Carlsbad hotels

Fairfield Inn & Suites Carlsbad

2.5 of 5 Hotel   |   2525 South Canal Street, Carlsbad, NM 88220
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63%
Ranked #2 of 15 Hotels in Carlsbad
A recent review
3 of 5 stars reviewed 2 weeks ago
Margarette H Phoenix, Arizona
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171 reviews from our community

Traveler rating
    49
    59
    42
    10
    11
See reviews for
77
38
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The prices are outrageous for what you get! The oil boom continues to drive prices higher. Many oil field workers staying here. The weekend I stayed no eggs for breakfast Saturday or Sunday morning and no bacon on Sunday. Breakfast on low end of scale. For the $260 a night in I spent in August 2014, I could have stayed... More

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Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to leave us a review on your recent stay with us at the Fiarfield Inn & Suites in Carlsbad, NM. We are aware that you have many choices when it comes to hotels in our area and we greatly appreciate being given the opportunity to serve you. I do apologize for the inconveniences you... More

San Luis Obispo, CA
Top Contributor
53 reviews 53 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 9, 2014

Quoted $279 for a weeknight room normally priced at $329. We took it (others were as high). The breakfast was near the low end of the scale as free breakfasts go. The drapes were decorative - they could not be closed to block the large security light out front. The bathroom amenities were minimal. Finally, the bill under the door... More

Was this review helpful? Yes 1
Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to leave a review about your recent stay with us at the Fairfield Inn & Suites in Carlsbad, NM. I am sorry for the confusion with your rate but am glad to hear that it was worked out for you. The $279 rate that you were given is in fact lower than the AAA... More

Travelers are raving about these Carlsbad hotels

Pocatello, Idaho
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 8, 2014

If you are looking for a place to stay while in Carlsbad, NM this one will do. I spent two weeks in July at this Fairfield Inn. The staff was very helpful and friendly. The rooms were clean. The bed was comfortable. Breakfast was very good with a nice variety of foods. Coffee was always available. The room I stayed... More

Was this review helpful? Yes 1
Dallas, Texas, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 4, 2014

We chose this due to its location - it's on the South end of Carlsbad, "closest" in proximity to your drive to get to Carlsbad Caverns. There are no decent hotels by the National Park, so you need to choose something on the South end of Carlsbad. This is your average Fairfield Inn with outrageous cost. I'm unclear as to... More

Was this review helpful? Yes
Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

I'd like to thank you for taking the time to leave us a review on your recent stay with us at the Fairfield Inn & Suites in Carlsbad, NM. I want to apologize for any inconveniences you experienced during your stay with us. Carlsbad is a very competitive market when it comes to hotel rooms not because of the Carlsbad... More

Las Cruces
2 reviews
3 of 5 stars Reviewed July 29, 2014

We stayed in a 2 queen suite. The walls seemed pretty thin. We had a crying toddler wake us up at 6am. The same toddler cried while waiting for the elevator. We could hear all of the elevator traffic. Rooms were clean. Hotel staff were not very friendly. I felt nervous handing my credit card to him for the room.... More

Was this review helpful? Yes
Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

I want to thank you for taking the time to leave us a review on your stay with us at the Fairfield Inn & Suites in Carlsbad, NM. We are very sorry for any inconveniences you experienced during your stay with us, our goal is to provide each and every guest with the best possible hotel experience and we did... More

Owasso, Oklahoma, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 28, 2014

My two teenagers and I were visiting here for a family trip to Carlsbad Caverns. The Fairfield Marriott is one of the newer hotels. New everything. At least kept new. I stayed from Thursday July 24-Sunday 27th Easy check in. probably the easiest check in I've ever had. The hotel Rooms were very nice and quiet. Easy to relax. Our... More

Was this review helpful? Yes 1
Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

I would like to thank you for taking the time to leave us a review on your recent stay with us at the Fairfield Inn & Suites in Carlsbad, NM. We are very sorry for any inconveniences you encountered during your stay with us, our goal is to provide each and every guest with the best possible hotel experience and... More

Houston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

I reserved a room here in the middle of the night while staying at another Carlsbad establishment that was so dirty and uncomfortable that I knew we couldn't stay another night. Yes, the price is high, but the room was clean, the AC was strong, and the staff was very polite and helpful. I would stay here again should I... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 1, 2014

First things first. I read other reviews where people obviously expect more for the price. Yes, the rate would fetch an elegant experience in most major cities. Guess what, this is not a major city. If you want to take your children to a place where adults aren't "enjoying themselves," as they were in a pool at another national chain,... More

Was this review helpful? Yes 2
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

I am a Marriott sliver member and used points for this visit with my nephew, niece and their 3 yr old. It was fine for one night stay but it would be nice to know that the pool was closed if a family were staying several days. The breakfast could only have been better if real eggs were used, as... More

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Kellie A, Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to leave us a review and share your experience with the Fairfield Inn & Suites Carlsbad. Please accept our sincere apologies for any inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience.... More

Houston, Texas
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 14, 2014 via mobile

My husband, young son, aunt and I spent one night in the Fairfield Inn. The staff was friendly, and allowed us to check in to our room an hour early. Upon inspection, the room and linens were clean and updated, with a green and blue color scheme. The bathroom was well maintained with no stains and plenty of towels. Breakfast... More

Was this review helpful? Yes 2
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Additional Information about Fairfield Inn & Suites Carlsbad

Address: 2525 South Canal Street, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Fairfield Inn & Suites Carlsbad 2.5*
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Also Known As:
Fairfield Inn & Suites Carlsbad Hotel Carlsbad
Fairfield Inn And Suites Carlsbad

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