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Fairfield Inn & Suites Carlsbad

2.5 of 5
2525 South Canal Street, Carlsbad, NM 88220
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Fairfield Inn & Suites Carlsbad
Ranked #2 of 15 hotels in Carlsbad
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101 reviews from our community

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Georgetown, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW via mobile

Not sure why hotel rooms are so pricey in Carlsbad. There were few visitors to the Caverns this time of year. From the number of energy company trucks outside, perhaps it's the oil/gas boom. We had a satisfactory room, but at too great a price. Location is on the south side of Carlsbad, so is convenient to the park.

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
May 19, 2013

Thank you for sending a review about our property. Yes the rate is due to an Oil Boom that is going on in Carlsbad. There are even higher rates at some other hotels. Thank You Again for staying with us. More

Biloxi
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

After a long day's drive it was great to have such a nice clean comfy place to stay. The room was very clean & the beds were great. Nice selection of pillows on each bed, nice bathroon amenities, good towels, etc. Prices in Carlsbad are higher than usual, so I'm glad the hotel's standards are high so you feel ok... More

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
May 1, 2013

We are so glad you had a good time with us. Our team works had to continue to give Great Service and it sounds like it paid off. Thank You More

Sacramento
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 28, 2013

Loved this hotel. The linens, the tv, the bed, the pool, and especially the breakfast - all delightful. If I had to be picky, I did wonder why did the two front desk staff were often in the back room. When I needed something, I just went to the side door (which was open), and interrupted their typing/conversation/whatever. Why not... More

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 30, 2013

Thank You so much for your kind words about our property and our team. We continue to work very hard trying to give the best service possible. Thank You Again and Please come back!! More

Belleair Bluffs, Florida
Top Contributor
80 reviews 80 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

Typical Marriott ...good time to USE points due to higher than usual pricing. Ref laundry pool brealfask newspaper.... gpod locatiom. Moved here after terroble experience at B/W Stevens ( don't even consider them)

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See 2 more reviews by AFloridaRoadTripper for Carlsbad
Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 15, 2013

Thank You for staying with us. Your kind words about our property is nice and I'll let my team know. Next time your in Carlsbad please keep us in mind. Thank You Again. More

Santa Fe, New Mexico, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2013

Clean, quiet and restful. Windows open, and lobby is filled with treats if you need them. At the edge of town which makes it seem safer and cleaner. Very nice at the end of a long hot day driving. It seems the brand is upgrading lots of properties. A bit pricey but worth, but noisy on the pool side into... More

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 14, 2013

Thank You so much for staying with us. I'm glad you had a good time here. My team works had to keep the rooms clean and make your stay an enjoyable one. Please come again when you have a chance. More

San Diego, California
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 5, 2013

One of the cleanest and nicest hotels I have stayed in period, not just in Carlsbad. Good selection for breakfast, heated pool and spa (ask at the front desk for pool towels). The room was outstanding; flat screen tv and directv programming. The bed was so comfortable we plan on purchasing one from shopmarriott.com. I would highly recommend this place... More

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See 2 more reviews by BrianC867 for Carlsbad
Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 7, 2013

Thank You so much for your kind words about our staff and property. We do work very hard to make your stay an enjoyable one. Please come back again. More

Apache, OK
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 4, 2013

We stayed at this hotel during spring break this year. It was overpriced for the accommodations that was provided. The room was small but OK, but dirty linen was left in bathroom. The breakfast was better than average. The staff was not particularly friendly and I was left with the impression that they really didn't care whether we stayed there... More

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 7, 2013

My sorry we didn't meet your expectations. As far as price Carlsbad is going though an Oil Boom and there are a couple of hotels are priced even higher then we are. Thanks for staying with us. More

Houston, Texas
Top Contributor
67 reviews 67 reviews
64 hotel reviews
Reviews in 57 cities Reviews in 57 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2013

We stayed two nights in Carlsbad while on a tour of west Texas and the caverns. I used my Marriott reward points to book the room so cannot comment on the value. They gave us a room right in front of the elevator however it was a mini-suite (with a living room area) facing the back of the hotel, so... More

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Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
April 1, 2013

Thank You for your compliments about our hotel. I am sorry to hear about the breakfast closing early and I will check on that. More

Yarmouth, Maine
Top Contributor
192 reviews 192 reviews
65 hotel reviews
Reviews in 60 cities Reviews in 60 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 27, 2013

The hotel is modern, clean and well located in Carlsbad. We are Marriott Platinum Elite guests and expected an upgraded room...we didn't get it and in fact were put in a room facing the noisy street and right next to the noisy elevator. Tacky treatment .

Was this review helpful? Yes 1
See 6 more reviews by BonVoyage555 for Carlsbad
Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
March 29, 2013

I would like to start off by saying I'm sorry we couldn't upgrade you to a suite. Our property stays full many nights and extra busy during Spring Break. When ever possible we do upgrade our Marriott Rewards members but we can only do that if we have empty suites to put you in. Thank You for staying with us... More

Houston, Tx
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2013

There is nothing the matter with this hotel, except for the price. Long time travelers to southern New Mexico are used to nice accommodations at very reasonable prices. As long as the 'mini oil boom' continues in this area (and good for Carlsbad, in general), hoteliers will continue the gouge. Harsh words but true. Venture further north where ther are... More

Was this review helpful? Yes 1
Jim M, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review
March 22, 2013

I'm glad you stayed with us but sorry the rates are what they are. Yes there is an oil boom going on here in Carlsbad and the rates are based on the business being done in the city. The rates will be based on the time of the year. Thanks again for staying with us. More

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Additional Information about Fairfield Inn & Suites Carlsbad

Also Known As:
Fairfield Inn And Suites Carlsbad
Fairfield Inn & Suites Carlsbad Hotel
Fairfield Inn & Suites Carlsbad Hotel Carlsbad
Address: 2525 South Canal Street, Carlsbad, NM 88220
Phone Number:
Region: United States > New Mexico > Carlsbad
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Carlsbad
#2 Family Hotels in Carlsbad
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The newly built Fairfield Inn & Suites Carlsbad New Mexico is just minutes away from the famous Carlsbad Caverns National Park, the Living Desert Zoo & Gardens State Park and the Pecos River. Experience more than 117 known caves at the Carlsbad Caverns - all formed when sulfuric acid dissolved the surrounding limestone. Located in the northern part of the Chuhuahuan Desert, Fairfield Inn & Suites Carlsbad New Mexico is centrally located to Roswell, Artesia, El Paso, and Midland. The Fairfield Inn & Suites Carlsbad New Mexico provides you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at Fairfield Inn & Suites Carlsbad New Mexico, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. ... more   less 
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