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All 17 Carlsbad hotels

Hampton Inn & Suites Carlsbad

2.5 of 5 Hotel   |   120 Esperanza Circle, Carlsbad, NM 88220
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Ranked #1 of 17 Hotels in Carlsbad
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
CloudcroftGirl2 Cloudcroft, New Mexico
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195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cloudcroft, New Mexico
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the best Hampton Inn I have ever stayed in. The staff is super friendly and welcoming. Particular kudos to Jessica! I would have enjoyed chatting with her all day. The lobby is modern and spacious. The rooms and bathrooms are clean and very nicely appointed with modern furnishings and decor. (The hotel is only four years old.) In... More 

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our property! We are pleased to hear you had an enjoyable experience at our hotel and we appreciate your business. We thank you for considering us as the best Hampton Inn ever! We thank you also for all the kind words regarding our hotel cleanliness, room decor, amenities, breakfast menu selection and... More 

Azle, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay was great the staff was excellent overall a great place to stay. Found everyone to be helpful and willing to help. The overall process of checking in and checking out was seemless. The building was nice and well taken care of. The rooms were nice and spacious with the best beds. Bathrooms were very clean and modern.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our hotel! We are pleased to hear you had a great experience at our hotel and we appreciate your business. We thank you for all the kind words regarding our hotel, room accommodations , cleanliness, comfort of our beds, and staff service. We look forward to being your host on future trips... More 

New York
Top Contributor
94 reviews 94 reviews
60 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The first thing you’ll notice is how incredibly expensive it is! We paid $350/night. I think it’s supply and demand – seemed to be a lot of Haliburton workers staying there when we were there. We stayed in Carlsbad because we were going to Carlsbad Caverns and Guadelupe Nat’l Park. I would definitely recommend staying in Carlsbad vs. White City.... More 

Was this review helpful? Yes 1
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We are sorry to hear that you were disappointed with the breakfast items at our hotel during your stay. Thank you also, for voicing your concerns regarding our price. Our goal is to provide you with the greatest experience we possibly can and invite any and all suggestions as to... More 

Garland, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

This hotel was AWESOME!!! The place was super clean, the shower had great pressure and the bed, as our daughter say, OMG!!! The bed was one of the most comfortable we have ever slept on. The ladies at the front desk were very helpful with where to eat, what to do, etc. They suggested The Stock Exchange restaurant, a hit!!!... More 

Was this review helpful? Yes 1
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our hotel! We are pleased to hear you had an enjoyable experience at our hotel and we appreciate your business. We thank you for all the kind words regarding our hotel room accommodations, cleanliness, comfort of our beds, breakfast options and staff service. We look forward to being your host on future... More 

Carver, United States
1 review
5 of 5 stars Reviewed October 30, 2014

We really enjoyed our two night stay at this hotel. Well appointed room that left us feeling very pampered. Super friendly and helpful staff. That said, the room was quite expensive but we considered it a splurge and were not disappointed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our property! We are pleased to hear you had an enjoyable experience at our hotel and we appreciate your business. We thank you for all the kind words regarding our hotel room accommodations and staff service. Please contact me if you have any additional questions, concerns or comments regarding your stay at... More 

Palo Alto
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 28, 2014

Mediocre hotel in a backwater town. Scrambled eggs at breakfast were the worst I've ever experienced. After the first day I skipped the free breakfast at Hampton Inn and went out to buy food elsewhere. Unbelieveably priced - more than $1000 for 3 nights in a mediocre 2-star hotel. Prices reflect the local oil boom.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We are very sorry to hear that you were disappointed with the quality of your breakfast you experienced during your stay. We are working to improve our offerings and appreciate your feedback. Thank you also, for voicing your concerns regarding our price. Our goal is to provide you with the... More 

San Antonio, Texas
Top Contributor
256 reviews 256 reviews
41 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 21, 2014

The property was very nice and the staff were friendly and gracious. We enjoy Hampton Inn and Suites because they generally are very nice and priced middle of the road. We were shocked to find the cost at this establishment was $100 more than we usually pay elsewhere in the country. The explanation was the boom of the oil industry... More 

Was this review helpful? Yes 1
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our hotel! We are pleased to hear you enjoyed your stay at our hotel and we thank you for your business. We thank you for all the kind words regarding our hotel and hotel staff. Thank you also, for voicing your concerns regarding our price. Our goal is to provide you with... More 

Desert Hot Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

Excellent in all respects: My standard room had elbow room, clean and very comfortable. The staff was friendly and knowledgeable about the area. The complimentary breakfast was hot. Great location. Walking to two restaurants and a self-service car wash within walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for all the kind words regarding our hotel staff, room size, comfort, hotel cleanliness, breakfast menu and hotel location. We look forward to being your host on future trips to the... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 18, 2014

I'm a Hilton Honors member so I tend to stay in a lot of Hampton Inns whenever I travel with my family. This one was clean, the staff was polite, and the room was nice. Hampton Inns are usually decent, but some are better than others. This one is above average. It's more expensive, but only because of the market... More 

Was this review helpful? Yes 1
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our property! We are pleased to hear you had an enjoyable experience at our hotel and we appreciate your business. We thank you for all the kind words regarding our hotel cleanliness, hotel staffs service and room accommodations. We thank you for your loyalty to Hilton Hotels. We look forward to being... More 

Cleburne, United States
1 review
5 of 5 stars Reviewed August 18, 2014

Extremely satisfied with every area of this hotel and staff. Only problem we had was with the price. Almost 300.00 for one night was a bit too much. We would reccomend to family or friends,but let them know the expence. Only reason we personally would not stay again is because of car repair that we couldn't get taken care of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you so much for your review of our property! We are pleased to hear you enjoyed your stay at our hotel and we thank you for your business. We thank you for all the kind words regarding our hotel and hotel staffs service. Thank you also, for voicing your concerns regarding our price. Our goal is to provide you... More 

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Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza Circle, Carlsbad, NM 88220
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $$$$
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad

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