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All 15 Carlsbad hotels

Econo Lodge

1.5 of 5 Motel   |   3706 National Parks Highway, Carlsbad, NM 88220 (Formerly Americas Best Value Inn - Carlsbad)
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14%
Ranked #14 of 15 hotels in Carlsbad
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  • Reviews (87)
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87 people have reviewed this hotel

Traveler rating
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    47
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
West Covina, California
2 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We booked this on the Choice Hotels app. I should have looked at Trip advisor . A previous review mentioned understanding carlsbad . She explains the culture well. Lots of guys also bring working girls. They are present but discrete. The hotel is very run down. I needs renovation. The room was clean but their was some mold in the... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

We are very sorry for failing to meet your expectations regarding the appearance and maintenance of our property. The comments we received from our guests are very much appreciated and these will be useful in improving the quality of accommodations we provide to our guests. Rest assured that your feedback will be highly considered and we hope that we’ll have... More

Liberty, Missouri
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

First let me say, the review below titled, "clean Free Wifi", is my review of another hotel I stayed at two days ago (rhymes with “Milton”). I accidently transmitted it here. So, now I’ll re-write my review from yesterday at this hotel. This Econolodge hotel sucks. Although the lobby was clean and cool, I was told to begin with that... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

It is extremely disheartening to hear that your stay was not satisfactory. Your comfort and convenience is our hotel’s top priority. Rest assured that your comments will be valuable in evaluating what we need to improve more in order to exceed our guest’s expectations. Feel free to advise us of your next trip and we’ll do our best to ensure... More

Travelers are raving about these Carlsbad hotels

Interlachen
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Non smoking room that reeked of cigarette smoke. A lot of the guests must have been oil field workers and I had to deal with all night noise. I was looking for an outlet to charge my cell phone and there were 2 opened packages of condoms behind the nightstand as well as a lot of debris. The breakfast was... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

We apologize for the unlikely experience during your stay. Your satisfaction is important to us and we will strive to provide a better experience should you decide to visit us again the future. Thank you. More

Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I wish I could give this place a negative but the rating system only goes from 1 to 5. We were in the room for about 10 minutes before we decided to turn around and get out. Check in was fast and the lobby was nice and appeared clean. We parked and headed to our room. On the way there... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

We appreciate your time to write us a review. Your comments help us focus on what we need to improve to enhance the positive experiences of our guests. We apologize for the inconvenience. The details of your review will be given immediate attention as your comfort and safety is important to us. Rest assured that we will do our best... More

Malvern, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 11, 2014

First room we found available in about 6 or 8 so we grabbed it! The reservation line was going to charge us $116 but guy let me have it for $99 when we checked in. We were actually pleasantly surprised because it was clean, old but clean bed spreads was probably 1970's-1980's and we did not see any bugs! Since... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

We appreciate that you took time to share the details of your recent stay with us. Thank you for acknowledging the efforts of our Front desk staff to give you a room that was not only comfortable but of great value. We would to let you know that our rates are competitive and we are continuously working to improve our... More

Colorado Springs, Colorado
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 5, 2014

We did not pick this motel, our friends who we were traveling with did. When we arrived, on May 24th at 1:45, the girl at the front desk was sitting out smoking with her boyfriend. Upon entering back into the lobby, it took her almost 20 minutes to check in our friends. They kept asking her about the hot tub... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Please accept our sincerest apologies for the inconvenience during your stay. We are saddened that our Front desk staff was not able to assist you efficiently during check-in time. We will discuss these details with the person concerned and the rest of the staff including the bathroom light and smoke detector that needs to be fixed. Rest assured that we... More

Flagstaff, Arizona
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed May 14, 2014

I had to make reservations unseen because the town is full on the weekends for going to Carlsbad Caverns. This motel is so bad, if defies description. I could write a book on the number of the things wrong, but will try and keep in short. One nite: $100. The first room I was given smelled like a mix of... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

It is extremely disheartening to hear about this experience that you faced during your recent stay. We will be escalating this matter to further assess the details that made your stay unlikely. Please know that this is taken very seriously and will be addressed accordingly. We look forward to another opportunity to make things right and look forward to serving... More

Baltimore, Maryland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 8, 2014

Positives: the bedding was clean and fresh. The floors were vacuumed in the center. Negatives: first room had not been completely cleaned out. The second room needed to be cleaned in the corners, looked like the corners had not been cleaned in a year.

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for bringing to our attention your experience during your recent stay at our Hotel. Your comments regarding the cleanliness of our rooms and facilities will be seriously taken and these will be shared to our staff to ensure that that these will be handled immediately. We always want you to experience fresh and clean accommodations with a welcoming... More

Santa Fe, New Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 20, 2014

For as much as I love to write reviews, you'd think I would read them before booking a hotel. I'm cute, not bright. I ended up canceling the three nights I booked after walking in the room. Turns out the air freshener they use causes me to react. It's like the kind nursing homes use to cover up vomit, feces,... More

Was this review helpful? Yes
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for bringing to our attention your experience and comments regarding your recent stay at our Hotel. We are saddened to hear that the air freshener in the room you reserved made you cancel your stay in our Hotel. Your very detailed review let us know how you felt during your visit. We have also noted your comments regarding... More

Riverside, California
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 14, 2014

Creepy vibes all over this place! Get there and the door is wide open. Supplied with only half a roll of toilet paper. Shower knob broke off the minute we turned it on. Very few outlets, and the ones that were available might as well have been outside. Thank goodness we were only there for a night or I might... More

Was this review helpful? Yes 1
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for taking the time to write the details of your recent visit at our Hotel. We are saddened to hear your very unlikely experience. It is our goal to ensure that you’ll have a great experience during your visit and we are saddened to hear that we failed to achieve that during your stay. Our guests’ feedback and... More

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Additional Information about Econo Lodge

Address: 3706 National Parks Highway, Carlsbad, NM 88220 (Formerly Americas Best Value Inn - Carlsbad)
Phone Number:
Location: United States > New Mexico > Carlsbad
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge 1.5*
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Also Known As:
Americas Best Value Inn - Carlsbad Hotel Carlsbad

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Amenities

Bar / Lounge Free Breakfast Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
122

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