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All 3 Flat Rock hotels

Highland Lake Inn & Resort Hendersonville

3.0 of 5 Hotel   |   86 Lily Pad Lane, Flat Rock, NC 28731-9507
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Highland Lake Inn & Resort Hendersonville
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Ranked #1 of 3 Hotels in Flat Rock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Kazzadownie New Jersey
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168 reviews from our community

Traveler rating
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in one of the larger cabins which was very comfortable and suited us perfectly with a dog and two boys. The lake on the property is just perfection and my boys had the best fun jumping and swimming off the jetty. Seasons restaurant is really excellent and we had the best meal of our holiday there. The breakfast... More

Was this review helpful? Yes
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you so much for choosing to stay with us. We especially enjoy you telling us how much fun your boys had. Our hope is to always have guests feel it is a wonderful place to be. Season's at Highland Lake really is a great place to eat, especially the breakfast. There is always something for everyone's taste. Thank you... More

Winnsboro, South Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 21, 2014

First I have never written a negative review for anywhere we have stayed, and we travel frequently in the US and abroad. And I would not be writing one now if this situation had been handled appropriately. We have stayed at the Woodward House at Highland Lake on two occasions. Both times we had items taken from our rooms. The... More

Was this review helpful? Yes 4
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

We are so sorry after so many years of staying with us, these couple of stays have caused unhappiness. We work to ensure all guests have the best experience possible staying with us. First, let me say that we take all reports of theft very seriously and do a thorough internal security review on the infrequent occasions when this is... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 4, 2014

Had our Wedding here, Spring 2014. Very beautiful place, but don't get fooled. Do you remember Hansel and Gretel story about a young brother and sister threatened by a cannibalistic witch living deep in the forest in a house constructed of cake and confectionery? Well this place is like the house, easy to be lured in and hard to escape.... More

Was this review helpful? Yes 6
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you for sharing your experience at Highland Lake Inn & Resort. It is always unfortunate when a guest feels we have not adequately taken care of them. We work very hard to ensure all wedding events that we have held here over the past 15 years are wonderful and without any unpleasant incidents, and only a couple over the... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Every year my husband and I go and feel so refresh when we leave. The grounds are so peaceful and quiet and the rooms are perfect. We first stayed at the lodge and then later at the Woodward House. The lodge is very cozy but the Woodward house is just wonderful. Breakfast is free and all you can eat and... More

Was this review helpful? Yes 1
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you for sharing why you come to Highland Lake Inn & Resort each year. It is a wonderful place for renewal. Thank you for sharing all of the areas that stand out to you. Oh yes, the breakfast is a great start to the day, with lunch and dinner being equally as good. It is always our desire to... More

Raleigh
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 21, 2014

We go to Highland Lake Inn and stay in the cabins every year at the end of July for a family reunion. The accommodations are nice (bed sleeps well and showers are hot). The cabins have two rooms in each with adjoining opportunities. One room has a king size bed and a twin with a fireplace. The second room has... More

Was this review helpful? Yes 1
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you so much for the wonderful description of Highland Lake Inn & Resort. It truly gives your perspective of the experience while enjoying our mountain resort. We are so pleased to have your families each July and hopefully for many more summers to come! It is always our desire to have guests feel at home and comfortable with their... More

Huntington, WV
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 11, 2014

Took Mom & Dad out for their 42nd anniversary. Mom had trout, Dad had Leg of Lamb and I had Ravioli. All were most excellent. Totally worth the price, the environment is scenic and woodsy and we went on a Tuesday evening which was quiet and NO CROWDS. On weekends I understand there is music accompaniment with dinner. Great wait... More

Was this review helpful? Yes 1
pfassbender, General Manager at Highland Lake Inn & Resort Hendersonville, responded to this review

We are so pleased that you enjoyed your dinner with us! Season's has a very diverse menu and it looks like you took advantage of three very diverse entrees. Monday and Tuesday nights are a wonderful time to come to dinner; less busy than on popular weekend nights...you get the same great food and service with an opportunity to enjoy... More

Savannah, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

Debated even mentioning this resort. Very peaceful. Didn't see a smartphone for three days. Seems folks wanted to give their undivided attention to each other.(Note: It's very difficult to get away from smartphone zombies anymore. Probably should move along and look somewhere else if you or the kids must maintain a smartphone heroin fix). If you need a quiet place... More

Was this review helpful? Yes 3
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you so much letting the review win the debate! Through your eyes you have shared a wonderful feeling of Highland Lake Inn & Resort. Thank you so much for that. It is always our hope that folks enjoy their time with us and share with others. Our hammocks are so inviting and so accommodating after a day out around... More

Athens, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

As you drive past a small strip mall, you may worry that the inn where you've booked a room won't be the hidden refuge you sought. Not to worry. This gem of a resort opens up at the end of a secluded drive. Awaiting you are clean, well furnished rooms; very comfortable king sized beds; tasteful common areas; a breakfast... More

Was this review helpful? Yes 2
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

It is such a pleasure to hear of your wonderful experience at Highland Lake Inn & Resort. Thank you so much for staying with us and sharing with others the wonders of this mountain resort. It is always our desire to have guests feel at home and comfortable with their stay whether traveling with family, as a couple or an... More

Top Contributor
97 reviews 97 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 4, 2014

Our family loves staying at Highland Lake. The property is beautiful with lots to do on site and in the nearby area. There is a beautiful pool and hot tub, a lake with canoes and paddle boats, bikes to borrow, a walking trail, yoga studio, game room, hammocks, and tree swings. Restaurant serves a delicious breakfast buffet. Close to Hendersonville... More

Was this review helpful? Yes 2
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you so much for the wonderful review of Highland Lake Inn & Resort. You have shared all of the wonderful activities that makes a stay with us so unique. There is something special about being in a canoe on the lake and watch the geese swim by! Or even relaxing by the pool, while others play volleyball or pitch... More

Raleigh, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 1, 2014

I will start with the positives. Highland Lake Inn is a gorgeous place. It is nestled in the woods and truly feels like a mountain resort. The food is fabulous (at Seasons), but as a wedding venue I would urge brides who want a reliable, organized, venue to stay away. We had a multiple of problems with this venue over... More

Was this review helpful? Yes 1
Debi S, Director of Sales at Highland Lake Inn & Resort Hendersonville, responded to this review

Thank you for sharing your comments regarding your recent wedding at Highland Lake Inn and also, for sharing your concern with instances of lack of communication on the part of Highland Lake Inn. We were pleased that you found our facility, our grounds and our food delightful. We loved that you loved our Honeymoon Suite, The Primrose. Still, we want... More

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Additional Information about Highland Lake Inn & Resort Hendersonville

Address: 86 Lily Pad Lane, Flat Rock, NC 28731-9507
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Flat Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Highland Lake Inn & Resort Hendersonville 3*
Number of rooms: 53
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Also Known As:
Highland Lake Hotel Flat Rock

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